• Title/Summary/Keyword: Organizational resource

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A Study about the Effects of Strategic Human Resource Management Practices on Organizational Citizenship Behavior and Customer Orientation - Focused on the Mediating Effect of Perceived Organizational Support - (전략적 인적자원관리관행과 조직시민행동 및 고객지향성 간의 관계에 관한 연구 - 조직지원인식의 매개효과를 중심으로-)

  • Rhee, Jae-Hoon;Seo, Dae-Seog;Kang, Young-Myeong
    • Korea Journal of Hospital Management
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    • v.16 no.2
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    • pp.53-77
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    • 2011
  • This study is focused on analyzing whether strategic human resource management practices influence organizational effectiveness such as organizational citizenship behavior and customer orientation. In addition, it also aims to analyze the mediating effect of perceived organizational support between strategic human resource management practices and organizational citizenship behavior and customer orientation. The samples are from five Veterans Hospital and of 344 questionnaires collected, 311 were used in the final analysis. SPSS(18.0) and AMOS(16.0) were employed to describe data and test hypotheses. The findings are as follows: First of all, it is found that education and training and hiring management have positive effects on perceived organizational support while only education and training has a positive effect on organizational citizenship behavior. Secondly, results reveal that career management and hiring management influences customer orientation while only perceived organizational support does organizational citizenship behavior and customer orientation affects organizational citizenship behavior. Thirdly, it is also found that perceived organizational support mediates the relationship between career management and organizational citizenship behavior and that between hiring management and organizational citizenship behavior. In other words, perceived organizational support is a full mediator between career management and organizational citizenship behavior and between hiring management and organizational citizenship behavior because there is no direct effect of career management and hiring management on organizational citizenship. However, results show that any perceived organizational support doesn't mediate the relationship between all strategic human resource management practices and customer orientation.

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The Relationship of Organizational Culture, Human resource management Practices and Organizational Performance at a General Hospital. (일개 병원의 조직문화와 인적자원관리 활동 및 조직성과에 관한 연구)

  • Kim, Yong-Soon;Park, Jin-Hee;Kim, Young-Bae
    • Korea Journal of Hospital Management
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    • v.9 no.1
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    • pp.95-114
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    • 2004
  • The purpose of this study was to identify the relationship between organizational culture based on the competing values approach, human resource management practices and organizational performance at a hospital. Participants were 138 employee in a general hospital. Data were collected during May, 2003 using four structured instruments. The data were analyzed using Chi-square test, One-way ANOVA, $scheff{\acute{e}}$ test and Cluster analysis. Three clusters were derived from cluster analysis. The first cluster consisted of cultures which were mixed developmental, consensual, hierarchial and rational culture equivalently. The second cluster consisted of the weak cultures, which was lower score than other clusters. The third cluster consisted of strong comprehensive cultures, which had higher score than other clusters. In the three clusters, hierarchial and rational culture were superior. The difference between human resource management practices and organizational commitment in organizational performance according to organizational culture clusters was found to be statistically significant. The cluster which had strong comprehensive cultures, in contrast to other clusters, more significantly affects on human resource management practices and organizational commitment. However, the strength of organizational culture does not have a significant effect on customer oriented service performance in organizational performance. These results showed that types of organizational culture were significantly related to human resource management practices and organizational commitment, and understanding the existing culture is essential to develop the organization of hospitals.

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A Study on the Effect of High Commitment Human Resource Management System on the Performance of University Library (고몰입 인적자원관리 시스템이 대학도서관 조직성과에 미치는 영향 연구)

  • Jeong, Dae-Keun
    • Journal of Korean Library and Information Science Society
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    • v.47 no.2
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    • pp.359-386
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    • 2016
  • The purpose of this study is to investigate factors influencing individual job satisfaction and organizational commitment for maximizing organizational performance. And it aims not only for analyzing direct effects of organizational human resource management system on organizational achievement, but also for ones of high commitment system with empowerment, organizational justice, organizational culture, turnover intention and so on. Also, instead of measuring the achievement of organizational and individual level respectively, this study shows the integrated model of correlation between organizational human resource management and individual achievement.

An Exploratory Study on the Application Strategy of Organizational Citizenship Behavior for Human Resource Management (인적자원관리를 위한 조직시민행동의 적용전략에 관한 탐색적 연구)

  • Song Kyung-Soo
    • Management & Information Systems Review
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    • v.4
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    • pp.201-224
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    • 2000
  • Since Organ(1977) published a paper on the importance of organizational citizenship behavior, studies of organizational citizenship behavior have increased continuously. An exploratory study on the application strategy of organizational citizenship behavior for human resource management is very scarce. Many organizational researchers so far, have focused on investigating in-job behavior. Yet, from a decade, organizational researchers have recognized that in-job behavior alone can not explain sufficiently job performance or organizational effectiveness. Thus, they have paid attention to extra-job behavior, which is generally called as organizational citizenship behavior. Focusing on the importance of human resource management in organizational citizenship behavior, this paper is to examine an exploratory study on the application strategy of organizational citizenship behavior.

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Impact of Human Resource Management Practices on Organizational Commitment in Hotel Industry - Focused on the Luxury Hotel Restaurants in Seoul - (호텔 인적자원관리기법이 조직몰입에 미치는 영향 - 서울지역 특등급 호텔 레스토랑을 중심으로 -)

  • Ha, Yong-Kyu
    • The Journal of the Korea Contents Association
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    • v.8 no.12
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    • pp.404-413
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    • 2008
  • The ultimate goal of human resource management is to improve the organization's performance. This study explored how human resource management practices such as recruitment and selection, training and development, compensation and benefits, and performance appraisal affect the organizational commitment of Korean hotel restaurants. The results of this study shows that recruitment and selection, training and development have influence on affective organizational commitment, while compensation and benefits, and performance appraisal have impact on continuance organizational commitment. These findings have significant implications in presenting a new directions for human resource management in the operation of hotel restaurant business.

The effect of Organizational Culture on Organizational Justice and Job Performance

  • Moon Jun Kim;Lee Soowook
    • International journal of advanced smart convergence
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    • v.13 no.2
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    • pp.154-165
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    • 2024
  • The purpose of this study is to investigate the relationship between organizational culture (innovation culture, relationship culture, hierarchy culture, task culture) as perceived by organizational members and its impact on organizational justice and job performance. This contributes to providing additional data for the revitalization and development of the organizational system for efficient management and operation measures included in the organization's sustainable management. To this end, the hypothesis established through the traditional process of quantitative research was tested as follows. First, organizational culture showed a positive effect on organizational justice. Second, organizational culture had a positive (+) effect on job performance. Third, organizational justice was significantly analyzed in terms of job performance. In other words, the importance of systematic re-establishment and continuous implementation of organizational culture (innovation culture, relationship culture, hierarchy culture, task culture) and organizational justice consistent with organizational characteristics was emphasized in order to improve job performance, which is the result of organizational competitiveness. In addition, it is the aspect of drawing practical implications for strategic human resource management and human resource development to systematically improve it.

Mediating Effects of Trust on the Relationship between Human Resource Management Systems and Organizational Commitments in Hotel Firms (호텔기업 인적자원관리시스템과 조직몰입의 관계에서 신뢰의 매개효과)

  • Ha, Yong-Kyu;Kang, Sang-Muk
    • The Journal of the Korea Contents Association
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    • v.9 no.12
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    • pp.865-876
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    • 2009
  • This study aimed to explore the relationships between human resource management systems, trusts, and organizational commitments by employees in deluxe hotel located in Seoul. The results of this study are, human resource management systems direct impacts on trusts, and organizational commitments. and trust direct influences to organizational commitment. And trusts influence mediating effects between human resource management systems and organizational commitments. These results suggests that new direction of the importance of human resource managements and the importance of trusts by employees on competing environments in hotel industry for competitive advantage.

The Relationship between Organizational Culture, Human Resource Management and Organizational Performance in the Private Security Corporation (민간경비 조직문화와 인적자원관리 및 조직성과의 관계)

  • Kim, Chang-Ho
    • Korean Security Journal
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    • no.14
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    • pp.125-140
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    • 2007
  • This study was to analyze structural equation modeling of organizational culture, human resource management and organization performance in the private security corporation. To attain the goal of the study described above paragraphs, the employee of private security corporation located in Seoul, 2006 year were set as a collected group. Then, using the cluster random sampling method, finally drew out 300 peoples and analyzed 250 peoples in total. The material collection device was the brochure named . The validity of instrument was confirmed by confirmatory factor analysis(CFA) The result of reliability check up was here below; Chronbach' ${\alpha}=.724$. To analyze materials, correlation analysis, CFA, SEM were used as statistic analysis techniques. The conclusion based on above study method and the result of material analysis are follows; First, organizational culture influences on the human resource management. Second, organizational culture influences on the organizational performance. Third, human resource management influences on the organizational performance. Particularly, organizational culture influences indirectly on organizational performance throughout human resource management. Human resource management is very important variable mediating organizational culture and performance.

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A Study on the Effect of Strategic Human Resource Management on Innovation Behavior and Organizational Performance (전략적 인적자원관리가 혁신행동과 조직성과에 미치는 영향에 관한 연구)

  • Kim, Moon-Jun
    • Industry Promotion Research
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    • v.5 no.1
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    • pp.21-33
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    • 2020
  • The purpose of this study is to investigate the impact of strategic human resource management perceived by members of SMEs on organizational performance and innovation behavior. In addition, the mediator effect of innovation behavior of organizational members on the relationship between strategic human resource management and organizational performance was verified using the statistical program SPSS 21.0 program. First, the hypothesis 1, strategic human resource management (adoption and compensation, job design, training and career management, participation in decision-making) was adopted by showing positive impact on the positive impact on organizational performance. Second, hypothesis 2, strategic human resource management (recruitment and compensation, job design, training and career management, participation in decision-making) was adopted after demonstrating statistically significant influence on innovation behavior. Third, the innovation behavior perceived by Hypothesis 3 organizational members showed a positive influence on organizational performance. Hypothesis 3 was therefore adopted. Fourth, as a result of verifying the mediating effect of innovation behavior in the relationship between hypothesis 4, strategic human resource management and organizational performance, innovation behavior was analyzed to be partially mediated. In other words, strategic human resource management of organizational members has a direct impact on organizational performance, but it can show a higher positive impact on organizational performance through innovation actions in its performance.

The Impacts of Human Resource Flexibility on Organizational Commitment Through the Mediating Effects of Self-efficacy (인적자원유연성이 조직몰입에 미치는 영향: 자기효능감의 매개효과를 중심으로)

  • Chi, WenJun;Jin, Chunhua
    • Journal of Digital Convergence
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    • v.20 no.5
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    • pp.165-171
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    • 2022
  • The purpose of this study is to verify the effect of human resource flexibility on organizational commitment and to verify the mediating effect of self-efficacy in the relationship between human resource flexibility and organizational commitment. In order to achieve this research purpose, a survey was conducted on employees working in the service industry in China, and the results of the analysis are as follows. First, it was found that technological flexibility, behavioral flexibility, and relationship flexibility, which are sub-factors of human resource flexibility, all had a significant positive effect on organizational commitment. Second, as a result of verifying the mediating effect of self-efficacy in the relationship between human resource flexibility and organizational commitment, it was verified that self-efficacy has a partial mediating effect in the relationship between technological flexibility, behavioral flexibility, relationship flexibility, and organizational commitment. Finally, the implications of this study were presented and the future research direction was discussed.