• 제목/요약/키워드: Organizational design

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외국계 생명보험 설계사의 감성지능이 직무스트레스에 미치는 영향 : 자기효능감의 매개효과를 중심으로 (The Emotional Intelligence Effects on Foreign LCs' Self-Efficacy and Job Stress)

  • 정광진;박상범
    • 산경연구논집
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    • 제9권5호
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    • pp.93-104
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    • 2018
  • Purpose - This study is to investigate the relationship among emotional intelligence, self-efficacy and job stress of foreign life insurance consultants focusing on the mediating effect of self-efficacy. Regarding job security, in general foreign life insurance companies in Korea have more severe working conditions in terms of required contract performance. For foreign life insurance consultants, they are assumed to need higher level of emotional intelligence and self efficacy to meet the conditions. In this study, focus is cast on these aspects. Research design, data, and methodology - Basically the research is conducted upon questionnaires responded by foreign life insurance consultants. That is, data are collected from 255 sample of insurance consultants who work for a foreign owned life insurance company. The Questionnaire measure the level of emotional intelligence, self-efficacy and job stress of insurance consultants. The data are analyzed using pearson's correlation coefficient and hierarchical multiple regression, descriptive statistics, t-test, ANOVA, Durbin-Watson test. Results - The general characteristics of respondents are gender, age, marital status, education level, income monthly, career length, change jobs no, working day per week, call no. per week, meeting no. with client per week, contract regularity, contract no. per month and cancellation contract per year. The mean of emotional intelligence is 2.63, self-efficacy is 3.44 and job stress is 2.20. Emotional intelligence is composed with mean value of self emotion appraisal(3.93), other's emotion appraisal(3.78), regulation of emotion(3.29) and use of emotion(3.52). The mean of self efficacy is composed with mean value of self-confidence(3.41), self-regulated efficacy(3.59) and preference task difficulty(3.30). The job stress is composed with mean value of job requirement(2.61), lack of job autonomy(1.99), conflict of personal relations(1.99), job instability(2.38), organizational system(2.19) and inappropriate compensation(2.07). There is a significant positive correlation between emotional intelligence and self-efficacy. The emotional intelligence and self-efficacy are significantly negative correlation with job stress. The self-efficacy is showed a mediating variable between emotional intelligence and job stress. Conclusions - To decrease job stress level, foreign life insurance company should find the factors to improve the emotional intelligence and self-efficacy of life insurance consultants, and develop appropriate plans using a mediating role of self- efficacy between emotional intelligence and job stress.

다부처 상설 협력체계 구축을 통한 경찰주도 국가 화생방 테러대응 발전방안 (Study on Police-led National Response against CBRN Terror by Strengthening the Standing Cooperation System of the Interagencies)

  • 차장현;강태호;김대수;이호찬
    • 시큐리티연구
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    • 제59호
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    • pp.217-242
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    • 2019
  • 최근 발생하는 테러는 대량살상을 목적으로 한 무차별적 공격 양상을 보이고 있어 불특정 다수에게 피해를 줄 수 있는 화생방테러의 위협은 현대사회의 가장 큰 위협요소라고 볼 수 있다. 이에 대비하여 국가차원에서도 2016년 테러방지법을 제정하여 경찰주도의 화생방테러 대응체계를 구축하였다. 이때, 환경부·질병관리본부·원자력안전위원회 등의 관계기관은 경찰을 지원하는데, 외국의 유사사례 분석결과 신속한 화생방테러 사건대응을 위해서는 다부처 간 상설 정보공유 및 협력체계 강화가 핵심으로 분석되었다. 이를 구축하기 위해 본고에서는 경찰청·대테러센터·화생방 전문기관·군·소방·국정원 등 대테러 기능의 화생방테러 공동대응(지역)협의체 구성 및 운영방안을 제시하였으며, 협의체 구성의 기대효과를 분석하였다. 협의체 구성을 통해 기관별 협력체계 및 현장대응력을 제고 할 수 있고 대테러 업무효율 향상(25~39%)이 가능하며, 현대사회의 비정형화된 화생방 테러사건에 효과적으로 대응 가능한 대테러 전담조직을 갖출 수 있다.

기업·공고연계 맞춤형 인력양성 프로그램 수료자의 근로여건과 경력설계 실태 (Employment conditions and Career planning of ex-participants of the customized training program(CTP) in Technical High Schools for an specific Small and Medium Business)

  • 임세영;최현숙
    • 대한공업교육학회지
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    • 제33권2호
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    • pp.44-71
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    • 2008
  • 이 연구는 기업 공고연계 맞춤형 인력양성 프로그램 수료자의 경력설계 및 개발 촉진방안을 마련하기 위한 기초자료를 제공하는 데 목적이 있다. 이를 위하여 먼저 기업 공고연계 맞춤형 인력양성 프로그램의 개념과 관련 정책, 경력설계 및 개발 이론을 검토하고 프로그램 수료 후 어떤 경력발달이 가능한지를 구안해보았다. 그리고 아직은 수료자들이 경력설계 초기단계에 있지만 향후 자신의 경력을 개발해 나가기 위해 현재 어떻게 근무하며 성장을 위한 준비를 하고 있는 지를 살펴보고자 하였다. 이 프로그램을 수료한 근로자의 근무현황과 경력설계 및 개발 실태를 설문조사한 것이다. 연구결과는 다음과 같다. 첫째, 수료근로자들은 평균적으로 기업규모가 50여명 되는 기업에서 주당 50여 시간 근로하며, 초과근무수당 포함 월100만원~120만원의 임금을 받는 것으로 나타났다. 둘째, 현장실습 시 단기간의 OJT를 통해 직무에 대한 오리엔테이션을 받으며, 선배근로자(46%) 혹은 직반장들(42%)의 도움을 받아 초기 직무를 습득하고 있었다. 자신의 경력목표 달성을 위해 가장 도움이 되는 사람도 이들이라고 응답하였다. 셋째, 수료근로자들은 자신의 진로에 대하여 상당히 고민하고 있었다. 이들은 대다수가 현실적으로 실현 가능한, 그리고 자신이 선택한 맞춤프로그램과 관련된 분야에서 쌓은 경험을 유리하게 활용하여 성공하려는 목표를 가지고 있었는데, "제조생산기술자(31.7%)", "사장(30.5%)", "설계기술자(13.8%)", "연구개발기술자(12.0%)" 등의 순서로 경력개발목표를 설정하였다. 넷째, 수료근로자들은 자신의 목표 달성을 위해 다양한 노력을 기울이지 못하고 있었다. 목표 달성을 위해 하는 노력으로 가장 많이 선택한 항목은 "상사의 지시를 성실히 이행하는 것"(60.5%)이었다. 다섯째, 목표 달성에 가장 큰 장애로 예상되는 것은 시간부족(31.7%), 능력부족(30. 5%), 의지력과 지구력부족(25.6%) 등 자기 자신과 관련된 것이었다. 소수가 회사의 분위기나 가족의 후원 부족이 장애가 된다고 응답하였다.

지역 중소기업의 환경, 역량, 전략이 수출성과에 미치는 영향 (Environment, Competence, and Strategy Effects on the Export Performance of Regional SMEs)

  • 김승호;허무열
    • 유통과학연구
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    • 제13권3호
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    • pp.61-67
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    • 2015
  • Purpose - Exports have long been regarded as significant drivers of sustainable competitive advantage and growth among small and medium enterprises (SMEs). The export activities of SMEs are particularly important in the context of export-oriented economies such as Korea. Although many studies have examined the determinants of exports, it is difficult to find empirical studies about the determinants of the export performance of regional SMEs. This study investigates the determinants of export performance in the regional SME context based on an integrated approach that combines the environment factor of industrial organization theory, competitive strategy theory, and the competences of the resource-based view. Research design, data, and methodology - To empirically analyze the determinants of export performance in the regional SMEs, data were collected from firms in the Daegu metropolitan area. Data were collected directly through questionnaire surveys; in addition, secondary financial data were also taken from the KIS-VALUE database. Out of the 175 responses that were received, 143 were considered to be worth examining. After testing the reliability and validity of the variables through multiple items such as environmental turbulence and competitive strategy, hypotheses were verified by using five multi-regression models. These models were: a control model with organizational size and age, an environmental model with technology and market turbulence, a competency model with R&D and foreign distribution channels, a strategy model with product and market differentiation, and an integrated model including all of these variables. Results - First, as a control variable, the organization size has significant positive effects on export performance. Second, technology turbulence based on industrial organization theory has significant positive effects on export performance, but market turbulence does not affect export performance. Third, the foreign market distribution competency of the resource-based view has strong positive effects on export performance, but the R&D competency does not affect export performance. Fourth, the product differentiation strategy from competitive strategy theory positively impacts export performance, but market differentiation does not affect export performance. Finally, in the integrated model, only the foreign distribution competency of the resource-based view has a significant effect on export performance. Conclusions - The empirical results of this study verified the usefulness of the rationales behind the three theories to explain the export performance of the regional SMEs, especially the importance of the foreign market distribution competency from the resource-based view. With regard to practical considerations, this study's implications suggest that the use of technological environmental changes by industries is better than the use of market changes. Further, the use of the product differentiation strategy is more effective than the use of the market-driving strategy, and the distribution channel competency plays a stronger role than the technology-oriented competency with regard to the export performance position of regional SMEs. Future studies should examine relational perspectives, such as trust among channel partners. Therefore, the configuration approach is more useful in enhancing pragmatism by comparing high- and low-export companies.

패션기업의 지적자본 개념구조 (The Conceptual Structure of Intellectual Capital in Fashion Companies)

  • 손진아
    • 문화기술의 융합
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    • 제1권4호
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    • pp.27-43
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    • 2015
  • 본 연구의 목적은 패션기업의 지적자본 구성개념과 그 차원을 규명하고 학문적으로 패션기업의 지적자본에 대한 이론적 체계를 확립하는데 기여하고 실무적으로 패션기업의 경영전략수립에 기초를 제공하고자 한다. 이를 위해 질적연구방법과 양적연구방법을 병행한 통합적 접근법을 이용하여 연구가 진행되었다. 질적연구는 패션기업에 근무하는 전문가 16명을 대상으로 하여 심층면접을 실시하였으며, 양적연구는 면접조사법을 이용하여 설문지가 배포되었으며 총 121부가 회수되어 통계처리에 이용되었다. 분석결과 밝혀진 내용은 다음과 같다: 첫째, 패션기업의 지적자본은 인적자본, 구조자본, 관계자본의 개념으로 이루어져 있음을 알 수 있었다. 인적자본은 최고경영자, 구성원, 인적자원관리력 총 3개의 요소로 구성되어있었으며, 구조자본은 조직문화, 정보력, 상품기획력, 혁신적 신제품 총 4개의 요소가 도출되었다. 관계자본은 관계관리력, 마케팅력, 고객자산 총 3개의 구성요소가 도출되었다. 둘째, 밝혀진 패션기업 지적자본 개념구조를 양적으로 확인한 결과 질적연구결과와 거의 일관되게 나타났으며, 모든 구성요소들은 내적일관성, 수렴타당성, 구성 타당성 및 판별타당성이 확보되어 있었다.

친환경·GAP·HACCP이 농업 생산자조직에 미치는 영향 (The Effect of Environment-friendly Certifications on Agricultural Producer Organizations)

  • 김창환;박성호
    • 유통과학연구
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    • 제13권6호
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    • pp.97-104
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    • 2015
  • Purpose - The distribution of agricultural products is changing due to recent shifts in environmental free trade. Specifically, the competitiveness of domestic agricultural products has weakened as a result of the Korea-China Financial Trade Agreement. Agricultural producers are faced with increasing difficulties and organized production centers are growing in importance daily. To overcome this crisis, agricultural producer organizations are vying for environment-friendly agricultural certifications, Good Agriculture Practices (GAP) and Hazard Analysis and Critical Control Point (HACCP). In particular, as consumer demand for higher safety grows, farmers are increasing their certification rates. Therefore, this certification system is expected to help strengthen the competitiveness of agricultural producer organizations. Research design/data/methodology - Organized production centers are classified by certification. A survey was conducted with 91 organizations using factor analysis and logistic regression analysis for the examination. The factor analysis results are as follows. Raw material procurement, education·specialization, marketing, joint business, organizing ability, business management, effectiveness, certification, and larger organizations were classified as the nine types of factors. These factors affect the organized production centers and are used in the logistic regression analysis. The purpose of such research and analysis is to suggest a direction for future production center policies. Results - The basic statistical results are as follows: analysis of the producer organizations of 91 sites, average number of members per site of 1,624, and average sales of 25,961 million won. Additionally, the average income per farmer is 175 million won, and the pooling system rate is 53.5%. The factor analysis results are as follows. Factor 1 consists of contract cultivation, ongoing shipment, selection subdivision, traceability, and major retailer management. Factor 2 consists of manual cultivation, specialty selection, education program, and R&D. Factor 3 consists of advertising, various dealers, various sales strategies, and a unified sales counter. Factor 4 consists of agricultural materials co-purchase, policy support, co-shipment, and incentives. Factor 5 consists of the co-selection and pooling system. Factor 6 consists of co-branding and operating by the organization's article. Factor 7 consists of the buy-sell ratio and rate of operation of the agriculture promotion center. Factor 8 consists of bargaining power in volume and participation rate of farmer certification. Factor 9 consists of increasing new subscribers. The logistic regression analysis results are as follows. Considering the results by type of certification, the environment-friendly agricultural certification type and the GAP certification type have a (+) influence. GAP and HACCP certification types affecting the education·specialization factor have a (+) influence. Considering the results for each type of certification, the environment-friendly agricultural certification types on the effectiveness factor have (-) influence; the HACCP certification types on the organizing ability and effectiveness factor have a (-) influence. Conclusions - Agricultural producer organizations should develop plans as follows: The organizations need to secure education for agricultural production; increase the pooling system ratio for sustainable organizational development; and, finally, expand the number of agricultural producer organizations.

스마트워크 품질이 집단지성 및 직무만족에 미치는 영향 (The Effect of Smart Work Quality on Collective Intelligence and Job Satisfaction)

  • 김현철;김오우
    • 유통과학연구
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    • 제13권5호
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    • pp.113-120
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    • 2015
  • Purpose - As the rapid development of ICT has been made recently, many domestic companies are trying to introduce smart work infrastructure. The purpose of institution of smart work is to enhance their performance. To this end, it is necessary to advance the way of working. Developing employees' collective intelligence should be regarded as a prerequisite for advancing the way of working. Job satisfaction of the employees is another important factor to enhance organizational performance. So this study aims to provide the theoretical background of systematic approach to smart work quality by empirically analyzing the effect of smart work quality on collective intelligence and job satisfaction. Research design, data, and methodology - A structural equation model was designed to examine cause-and-effect relationships among three latent variables(smart work quality, collective intelligence, job satisfaction). Three hypotheses were formulated. The first hypothesis is that the effect of smart work quality on collective intelligence will be positively and statistically significant. Likewise, the second hypothesis is that the effect of smart work quality on job satisfaction will be positively and statistically significant. Finally, the third hypothesis is that the effect of collective intelligence on job satisfaction will be positively and statistically significant. Based on the previous researches, 34 questionnaire items were developed to measure the effect of the three variables. The survey was conducted on 162 employees who are working under smart work environment. The number of the effective questionnaires for the analysis was 154. PASW Statistics 18 and AMOS 18 were used for the statistical analysis. Results - The validity and reliability test for questionnaire items have been carried out. From the factor analysis, 1 out of 34 items was eliminated. As a result, 33 out of 34 items were used for analyzing. The values of Cronbach's α ranged from 0.701 to 0.910, indicating the acceptable reliability of the questionnaire items. The values of χ2, df, CFI, TLI, RMSEA of the model are 102.838, 51, 0.949, 0.935, 0.082, respectively. So the structural equation model was statistically significant. The first and third hypotheses were supported. But the second hypothesis was rejected. Conclusions - An analysis using structural equation model showed meaningful implications about the effect of smart work quality on collective intelligence and job satisfaction. First, as the five quality elements of the smart work improved, the level of collective intelligence increased. Second, the statistical analysis showed smart work didn't have a direct effect on job satisfaction, which is inconsistent with the prior findings. The main purpose of smart work is to help achieve greater performance. The companies also need to make efforts to improve job satisfaction of their employees along with achieving greater performance. Third, an organization with higher level of collective intelligence showed greater job satisfaction. The companies under smart work environment need to develop functions to encourage participation, sharing, openness, and collaboration. This research will provide useful information for the companies which want to introduce smart work, distribution information system, management information system, etc.

문화예술교육을 위한 교사차원 교육과정 개발과정 연구 -만화 애니메이션 과목을 중심으로 (A Study on Development of a Curriculum for Teachers in Culture & Art Education: Focused on Cartoon & Animation Courses)

  • 박유신
    • 만화애니메이션 연구
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    • 통권43호
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    • pp.387-433
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    • 2016
  • 본 연구는 문화예술교육 수업에서의 교사차원의 교육과정을 설계하는 원리 및 모델을 논하고 있다. 이는 문화예술교육의 실질적 주체인 예술강사가 교육과정 실행의 주체이자 개발자로서 교육과정을 개발할 수 있는 이론적 원리와 구체적 방안에 대한 제안이다. 이 글에서는 위와 같은 문제의식에 따라 일반적인 교육과정 구성 원리를 살펴보고, 이들 원리를 문화예술교육의 특성을 반영하여 수정, 보완함으로서, 문화예술교육에서의 교사차원의 교육과정 개발을 위한 모형과 그 원리를 제시하였다. 그리고 이 모형에 따라서 실제로 만화 애니메이션 교육과정이 구성되는 절차를 살펴보고 사례를 제시하였다. 교육과정 구성 모형은 최근 세계적으로 관심을 받고 있는 백워드 교육과정을 적용, 보완하여 학습 목표와 평가의 계획을 강조하고, 이를 중심으로 환류하여 교수학습 활동을 구성하는 방안을 채택하였다. 맥락에 대한 이해, 학습목표의 확인, 평가계획, 학습활동 계획의 순차적인 과정을 거쳐서 작성된 교육과정들은 학습자의 삶과 문화, 교사 자신의 맥락, 수업 환경과 다양한 교육적 맥락 등을 고려하는 동시에, 학생들과 교사가 함께 문화예술교육의 교육과정을 통해 어떤 목표에 도달해야 할 지 명확하게 인지하고, 평가 결과를 위해 수업 과정 중에 해야 할 일을 명시함으로서, 전 교육과정에 있어서 실제적으로 문화예술교육의 교육 목표에 대한 달성을 돕는 데에 도움이 될 수 있을 것이다. 교육과정 개발 절차의 체계화 및 교육과정 개발 역량의 강화는 문화예술교육의 저변 확대 및 자유학기제 등 변화하는 교육 환경에서 학습자와 예술강사, 교사 모두에게 도움이 될 것이다.

A Systematic Approach Of Construction Management Based On Last Planner System And Its Implementation In The Construction Industry

  • Hussain, SM Abdul Mannan;Sekhar, Dr.T.Seshadri;Fatima, Asra
    • Journal of Construction Engineering and Project Management
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    • 제5권2호
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    • pp.11-15
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    • 2015
  • The Last PlannerSystem (LPS) has been implemented on construction projects to increase work flow reliability, a precondition for project performance againstproductivity and progress targets. The LPS encompasses four tiers of planning processes:master scheduling, phase scheduling, lookahead planning, and commitment / weeklywork planning. This research highlights deficiencies in the current implementation of LPS including poor lookahead planning which results in poor linkage between weeklywork plans and the master schedule. This poor linkage undetermines the ability of theweekly work planning process to select for execution tasks that are critical to projectsuccess. As a result, percent plan complete (PPC) becomes a weak indicator of project progress. The purpose of this research is to improve lookahead planning (the bridgebetween weekly work planning and master scheduling), improve PPC, and improve theselection of tasks that are critical to project success by increasing the link betweenShould, Can, Will, and Did (components of the LPS), thereby rendering PPC a betterindicator of project progress. The research employs the case study research method to describe deficiencies inthe current implementation of the LPS and suggest guidelines for a better application ofLPS in general and lookahead planning in particular. It then introduces an analyticalsimulation model to analyze the lookahead planning process. This is done by examining the impact on PPC of increasing two lookahead planning performance metrics: tasksanticipated (TA) and tasks made ready (TMR). Finally, the research investigates theimportance of the lookahead planning functions: identification and removal ofconstraints, task breakdown, and operations design.The research findings confirm the positive impact of improving lookaheadplanning (i.e., TA and TMR) on PPC. It also recognizes the need to perform lookaheadplanning differently for three types of work involving different levels of uncertainty:stable work, medium uncertainty work, and highly emergent work.The research confirms the LPS rules for practice and specifically the need to planin greater detail as time gets closer to performing the work. It highlights the role of LPSas a production system that incorporates deliberate planning (predetermined andoptimized) and situated planning (flexible and adaptive). Finally, the research presents recommendations for production planningimprovements in three areas: process related, (suggesting guidelines for practice),technical, (highlighting issues with current software programs and advocating theinclusion of collaborative planning capability), and organizational improvements(suggesting transitional steps when applying the LPS).

Effects of Representation Forms on Analysts' Identification of Systems Development Problems - An Empirical Study -

  • 김종욱
    • Asia pacific journal of information systems
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    • 제10권2호
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    • pp.71-95
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    • 2000
  • Despite repeated exhortation about the importance of social and human dimensions of systems development, socio-organizational issues continue to be neglected and ignored in the current information systems practice. A review of the human information processing literature suggests that the reasons for this continuing lack of attention to social issues may be found in the limitations of human cognition and information processing capacities. Bostrom and Heinen(1978) and Kumar and Bjorn-Anderson(1990) also suggest that the inadequate attention to social problems and issues by the analyst could originate from the analysts limited problem perception. This research explores how the representation forms of information systems(IS) methodology used in understanding and modeling the problem situation affect such systems development problem perception. Typically, a system development methodology prescribes the use of system models(i.e., system representations) to understand, analyze, evaluate, and design the information system. Given the size and complexity of information systems, and the abstraction and simplification underlying the modeling process, system representations usually depict only a limited set of aspects of the system. Thus, a methodology whose representations are limited to technical aspects will tend to limit the analyst's perspective to a technical one only(Kumar & Welke, 1990). Following the same line of argument, in contrast, it is the conjecture of this study that a methodology which specifies both social and technical aspects of IS development will help the analyst develop a more comprehensive view of the IS problem domain. Based on the above concept, a theoretical model was first developed which explained the systems analysts cognitive process. Drawing on this model, a research model was developed hypothesizing the impacts of representation forms on problem identification. The model was tested using a laboratory experiment with 70 individual subjects. A special computer software was developed with a hypermedia authoring tool to conduct the experiments in order to avoid experimenter biases and to maintain consistency in administrating repeated experiments. The program, designed to replace the experimenter, consisted of functions such as presenting the subjects with problem material, asking the subjects questions, and saving the typed answers of the subjects. The results indicate that representation forms strongly influence problem identification. It was found that the use of the socio-technical representation form led to the findings of more social problems than the use of technical representation form. The results imply significant effects of representation forms on problem findings and also suggest that the use of adequate representation forms may help overcome dysfunctional effects of our limited information processing capacity.

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