• 제목/요약/키워드: Organizational Problem

검색결과 302건 처리시간 0.027초

간호관리자의 갈등관리유형이 간호사의 리더신뢰와 조직몰입에 미치는 영향 (Effects of Nurse Managers' Conflict Management Styles on Nurses' Leader Trust and Organizational Commitment)

  • 최영애;임지영;이은혜
    • 가정간호학회지
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    • 제25권3호
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    • pp.215-223
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    • 2018
  • Purpose: The purpose of this study was to investigate effects of nurse managers' conflict management styles on nurses' levels of leader trust and organizational commitment. Methods: For this study, a descriptive survey design was used. The participants were 165 nurses who had worked more than 1 year in a university hospital. Data were collected from September 1 to September 10, 2016, using a self-report questionnaire. The collected data were analyzed using descriptive statistics, t-tests, ANOVA, Scheffe's tests, Pearson's correlation coefficients, and multiple regression analysis. Results: Among the nurse managers' conflict management styles, the problem-solving style was positively correlated with both leader trust and organizational commitment. Concession-avoiding and control-leading styles were negatively correlated with both variables. Furthermore, the problem-solving style was found to have significant influence on both leader trust and organizational commitment. Conclusion: In order to more actively cope with conflict situations occurring in the nursing work environment, nursing managers need to exhibit more effective attitudes of conflict management. This study suggests that the problem-solving style is a desirable conflict management style in terms of increasing leader trust and organizational commitment.

조직간 관계특성이 공급사슬 민첩성에 미치는 영향에 관한 연구: 공급업체 관점으로 (The Effects of Inter-Organizational Relationship Characteristics on Supply Chain Agility: From the Supplier Perspective)

  • 장활식;김재정
    • 한국정보시스템학회지:정보시스템연구
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    • 제21권3호
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    • pp.187-214
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    • 2012
  • Supply chain management(SCM) helps firms in integrating their business by collaborating with other value chain partners to meet the unpredictable demand of the end user. Agility is the fundamental characteristic of a supply chain needed for survival in turbulent and volatile markets, which are becoming norms as product life cycles shorten and environmental forces create additional uncertainty resulting in higher risk in the supply chain management. Literature reviews reveals various factors that could affect the agility. The objective of this study is to derive interdependence, partnership, quality of information, joint problem solving, modelize the mutual influential relationship between them, and look into the influential relationship influencing the agility. To test the proposed model, we used a data set generated from survey. Date analysis was conducted using 122 respondents. We used structural equation model (SEM) implemented in partial least square(PLS). The results of this study can be summarized as follows. Interdependence had a significant impact on partnership. Partnership had a significant impact on quality of information and joint problem solving. Quality of information had a significant impact on joint problem solving. Quality of information and joint problem solving had a significant impact on agility. This study diagnoses that Inter-organizational relationship characteristics are important for supply chain agility. Inter-organizational relationship characteristics are considered as an essential factor for supply chain agility.

Information Systems for Organizational Agility: Action Research on Resource Scheduling at the Universidad de Chile

  • Seo, Dong Back;La Paz, Ariel I.;Miranda, Jaime
    • Asia pacific journal of information systems
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    • 제24권4호
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    • pp.417-441
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    • 2014
  • Organizations need to exhibit characteristics of agility to stay ahead of their competitors and to survive in dynamic environments. One major concern for organizations is how to implement Information Systems (ISs) to enhance their agility. Organizations tend to spend too many resources to change their entire IS instead of only the components that cause problems without exactly knowing whether it enables or suppress organizational agility. To address these shortcomings and practical issues, we provide a framework to assess organizational agility and to diagnose a problem related to IS. By applying this prototype of the Agility Framework, we were able to diagnose a problem that the department of Management Control and Information Systems at the Universidad de Chile had and planned actions for them to improve its organizational agility with a course scheduling system, eClasSkeduler. This action research, which took more than 25-month for the first cycle, further develops the Agility Framework, which not only provides a way to link IS with organizational functions but also illustrates how to use it to diagnose a situation and plan actions for improving organizational agility through an information system.

외식업의 6시그마와 조직몰입에 관한 연구 (A Study on Organizational Commitment and 6 Sigma in Foodservice Business)

  • 김승희
    • 한국조리학회지
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    • 제10권1호
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    • pp.167-185
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    • 2004
  • An implementation of 6 sigma in foodservice management was introduced from 2000. However they could not achieve full advantages of 6 sigma management because of short period of implementation time, and the critical problem is employees' complaints and their oppositions. The purpose of this study is to analyze the relationship of 6 sigma and organizational commitment in the foodservice industry. In this study, we found that organizational commitment improve with the implementation of 6 sigma. 6 sigma's essential factors have influenced on the organizational commitment.

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Algorithmic Framework for Business Process Innovation

  • Han Hyun-Soo
    • 한국경영과학회:학술대회논문집
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    • 한국경영과학회/대한산업공학회 2003년도 춘계공동학술대회
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    • pp.1142-1149
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    • 2003
  • Various organizational factors effect successful implementation of IT enabled business transformation. Among them, the most critical success factor is deemed to overcoming change management problem. Lots of studies have been made on Implementation methodologies and business process formalizations to encourage organizational members to accept new business process changes. However, the logic or process redesign still depends on qualitative problem solving techniques mostly depending on basically human intuition such as brainstorming. cause-and-effect analysis. and so on. In this paper, we focused on developing analytic framework to design to-be business process structure. which can complement qualitative problem solving procedures. With effective use of IT as an enabler, we provide algorithmic framework applicable to designing various business process changes such as process automation, business process resequencing, and more radical process integration. The framework follows dynamic programming approach in the literature, which is based on the decision making paradigm of organizations to abstract business processes as quantitative decision models. As such, our research ran fill the gap of limited development of theory based analytic methodologies for business process design, by providing objective rationale to reach the consensus among the organizational members including senior management.

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조직 침묵, 조직 냉소주의, 조직 몰입 간 관계 연구: 교회조직을 중심으로 (A study on the relationship between organizational silence, organizational cynicism, and organizational commitment: Focusing on church organizations)

  • 엄지영
    • 문화기술의 융합
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    • 제10권3호
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    • pp.579-591
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    • 2024
  • 최근 교회조직은 구성원의 수가 급격하게 감소하는 등 다양한 문제를 경험하고 있다. 본 연구는 교회조직의 문제점으로 선행연구에서 공통적으로 지적하고 있는 소통부족 즉, 조직 침묵의 문제에 주목하여 교회 조직 내 조직침묵, 조직냉소주의, 조직몰입 간 관계를 실증 분석하였다. 이를 위하여 2023년 5~6월 교회 및 관련기관 구성원 210명에게 설문지를 배포하였으며, 이중 202부를 분석 자료로 활용하였다. SPSS 23.0과 AMOS 23.0을 활용하여 빈도분석, 확인적요인분석, 기술통계분석, 상관관계분석, 구조방정식모형분석 및 매개효과 검증을 위한 Bootstrapping을 실시하였다. 연구결과, 조직침묵은 조직냉소주의에 부정적 영향을 미쳤으며, 조직 냉소주의는 조직 몰입에 부정적 영향을 미치고 있었다. 조직침묵이 조직몰입에 직접적으로 부정적 영향을 미치지는 않았으나, 조직냉소주의를 매개로 하여 부정적 영향을 미치는 것으로 나타났다. 본 연구는 조직론에서의 변수들을 교회조직에 적용하여 연구의 범위를 확장하였으며, 연구결과를 통한 실무적 시사점을 교회조직에 제시하였다.

Organizational Change Readiness, Service Innovation, and Corporate Image in Improving Competitiveness: A Case Study in Indonesia

  • HUTAPEA, John Gunung;NIMRAN, Umar;IQBAL, Mohammad;HIDAYAT, Kadarisman
    • The Journal of Asian Finance, Economics and Business
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    • 제8권3호
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    • pp.683-693
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    • 2021
  • Shipping has become an important sector in supporting social, economic, government, defense, security, cultural and other sectors to unite separate islands and broad seas. Thus, ports automatically become an important facility in Indonesia. The purpose of this research is to test and explain the effect of Organizational readiness for change, Service Innovation, and Corporate Image on Perceived opportunity and challenge. The research model with inferential analysis uses Structural Equation Modeling (SEM) analysis with the WarpPLS approach, expected to answer the statements of problem and be able to test the desired hypothesis. The model development in this research was based on the background, statements of problem, conceptual framework and research hypotheses. The model referred to is "Complete and Comprehensive Port." Its development was carried out through studying and synthesizing various sources. The most important source is the results of literature review in the form of theoretical developments and research results, then continued with compilation. The use of Organizational Change Readiness, Service Innovation, and Corporate Image in improving Port Competitiveness is seen as one of the novelties of this research, specifically the use of the Organizational Change Readiness variable which is often used in high-flexibility companies but now used in port companies as well.

PMO 역량에 따른 프로젝트 성과에 관한 연구 (An Exploratory Study on the Project Performance by PMO Capability)

  • 배재권;김진화;김상열
    • Asia pacific journal of information systems
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    • 제18권1호
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    • pp.53-77
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    • 2008
  • In recent years, although numbers of corporations are bringing in PMO, they seem to be indifferent to PMO performance measurement. This demonstrates that there are also other reasons beside performance measurement of information systems (IS) project being ambiguous by introducing PMO; the lack of acknowledging the concrete function of PMO, and the scarcity of empirical study about the effect of PMO on the project members and project performance. In this sense, this study is aimed at proposing a new research model in which project success factors (i.e., standardization, management advocacy, and staff expertise) affect PMO capability (i.e., knowledge management, resources management, and problem solving competency) positively, leading to project performance (i.e., task outcomes, psychological outcomes, and organizational outcomes) eventually. To empirically test the research model, data are surveyed from PMO department and IS department. To prove the validity of the proposed research model, PLS analysis is applied with valid 132 questionnaires. By employing PLS technique, the measurement reliability and validity of research variables are tested and the path analysis is conducted to do the hypothesis testing. The path analysis results can be organized into 7 ways in large scale. First, standardization of project success factors has a positive association with knowledge management, resources management, and problem solving competency of PMO capabilities. The findings of this result indicate that the multiple or single project management should satisfy standardization in order to operate an effective PMO. Second, management advocacy of project success factors has a positive association with knowledge management, resources management, and problem solving competency. Management advocacy refers to the willingness of management to provide the required resources and authority for project success. There is agreement among researchers regarding the importance of management advocacy for favorable PMO capability. Third, staff expertise of project success factors has a positive association with knowledge management, resources management, and problem solving competency. The findings of this result indicate that the formation of an exceptional consultant or members with a proficient knowledge for staff expertise of project member is the key factor to elevate the PMO capability. Past research suggests that experience and knowledge and the resultant familiarity with the problem faced can be an important determinant of PMO capability. A capable project with appropriate staff expertise means that it enjoys a diversity of abilities and experiences. Fourth, knowledge management competency of PMO capabilities has a positive impact on psychological outcomes but has no direct effect on task outcomes and organizational outcomes. In domestic case of S. Korea, PMO was finally introduced to many other corporations in 2005 though it started bringing in 2000. Therefore, it had neither a significant impact on the task outcomes nor organizational outcomes by lacking the contents and the infrastructure of the knowledge management because the knowledge consolidation and management period of PMO is comparatively shorter by terms than other foreign nations. Fifth, resources management competency of PMO capabilities has a positive association with task outcomes, psychological outcomes, and organizational outcomes. In addition, problem solving competency of PMO capabilities has a positive association with task outcomes, psychological outcomes, and organizational outcomes. Therefore, the findings of this results stress that PMO capabilities has a positive impact on project performance. Sixth, according to the path analysis of the hypothesis, which suggested in this research, problem solving competency is the PMO capability which is the key success factor for task, psychological, and organizational outcomes as an integrated performance model. Further, the analysis reveals that problem solving competency is an important factor for integrated performance model. The finding is in line with past IS research, which affirms that the work of IS projects is essentially a problem solving endeavor. Seventh, in the path analysis of the hypothesis in this research, the path of the management advocacy $\rightarrow$ problem solving competency $\rightarrow$ organizational outcomes appears to be the most important and strongest path. In brief, the finding of this study suggests that project success factors influence PMO capability positively, and project performance as well. From the results, it can be concluded that PMO helped great improve the project success rate and project performance. This study advances research on PMO capability in three important aspects. First, the findings of our study have implications for IS theory and future research. Our study contributes to IS theory by synthesizing concepts from PMO research and project management research with those in IS research. We proposed and tested PMO capability of IS projects and the findings of our investigation provided some preliminary answers to some of the questions raised. Secondly, this thesis does not only help depicting the concept of IT governance but also approaches empirically. It makes a gradual approach to the main content, step by step, in contrary of simple standard, scholastic way of thinking. Finally, we argued that this task-oriented(technical) view is not sufficient to adequately conceptualize IS project performance. Hence, we applied that the research on organization teams, which provides a flip viewpoint to that of project management research in that it gives more weight for psychological outcomes of organizational work groups, can be very helpful in reconceptualizing the IS project performance construct. The limitations of this study are also discussed to provide research directions for future research.

소진 및 대처 유형이 조직시민행동에 미치는 영향 - 적십자 혈액원 직원을 대상으로 - (Influence of Burnout and Coping Type on Organizational Citizenship Behavior among Employees at Korean Red Cross Blood Center)

  • 김영미;이기효;김원중;박영석
    • 한국병원경영학회지
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    • 제9권4호
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    • pp.87-100
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    • 2004
  • The main objective of this paper is to investigate the burnout state, coping types, and their relationship with organizational citizenship behavior, and based on the investigation, to provide some reference materials for effective management of burnout and appropriate methods of coping. For this purpose, employees of Korean Red Cross Blood Center were selected as the subject of the research. Data for empirical analysis were obtained through mail survey using structured and self-administered questionnaire for 282 employees of five Red Cross Blood Centers across the nation. Following is the summary of the results: 1) Degree of organizational citizenship behavior was higher among the married, the forties in age, and the employees whose major reason for choosing to work at the Center was 'to help other people.' On the other hand, degree of burnout was higher among the single but lower among the forties in age and the employees who chose to work at the Center because of suitable abilities and interests. As for the types of coping, problem-oriented coping method was more frequently used by the married, older, relatively more-educated and higher-grade employees. 2) Among the three kinds of burnout, 'achievement burnout' was found to have the greatest influence on the organizational citizenship behavior, negatively affecting organizational citizenship behavior as a whole and all of its components except for 'sportsmanship.' Next was 'impersonality burnout,' which also had negative effect on organizational citizenship behavior as a whole, and altruism, conscientiousness and sportsmanship among the components. Finally, 'emotion burnout' appeared to have positive effect on altruism and courtesy but negative effect on sportsmanship. 3) Among the various types of coping, 'problem-oriented' and 'positive perspective' coping methods were found to positively influence overall organizational citizenship behavior, whereas 'stress dissolution' had negative effect. These results imply that special management, counselling and education are needed for sociodemographic groups with high burnout to utilize problem-oriented and positive perspective coping methods which are considered to have desirable effects in coping with burnout problems. In addition, some methods should be devised to prevent and manage the 'achievement burnout' that was found to have great negative influence on organizational citizenship behavior.

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신규 농촌지도사의 직무교육이 조직몰입에 미치는 영향 - 조직사회화를 매개로 - (The Effects of Job Education on Organizational Commitment of New Extensionist - Focus on Meditating Role of Organizational Socialization -)

  • 김사균;정명갑;조영실;이민수
    • 농촌지도와개발
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    • 제25권4호
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    • pp.185-197
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    • 2018
  • The study aims to examine the effects of job education on organizational socialization of new extensionist who is working in extension organization. The subjects were 425 people and selected nationwide. The research model consisted of organizational socialization strategy as an independent variable, organizational socialization as a mediator, and organizational commitment as a dependent variable. The research hypothesis was com posed of three item s and different analysis methods were used for each research problem. The main analytical methods were descriptive statistics, multiple regression analysis, and hierarchical regression analysis. The results of the study are as follows. Firstly, the degree of organizational socialization was higher in males and females, in higher education, and in social workers than in non-males. Secondly, in the relationship between organizational socialization strategy and organizational socialization, job education significantly explained interpersonal relationship, organizational goal value, and work efficiency. Thirdly, job education has a statistically significant effectiveness on organizational commitment. Fourthly, in the relationship between job education and organizational commitment, organizational socialization variables such as interpersonal relationship, organizational goal value, and work efficiency were found to do a partial mediating roles.