Culinary science and hospitality research (한국조리학회지)
- Volume 10 Issue 1
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- Pages.167-185
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- 2004
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- 2466-0752(pISSN)
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- 2466-1023(eISSN)
A Study on Organizational Commitment and 6 Sigma in Foodservice Business
외식업의 6시그마와 조직몰입에 관한 연구
- Kim, Seung-Hui (The Graduate School, Division of Tourism Science, Kyonggi University)
- 김승희 (경기대학교 관광학부)
- Published : 2004.03.01
Abstract
An implementation of 6 sigma in foodservice management was introduced from 2000. However they could not achieve full advantages of 6 sigma management because of short period of implementation time, and the critical problem is employees' complaints and their oppositions. The purpose of this study is to analyze the relationship of 6 sigma and organizational commitment in the foodservice industry. In this study, we found that organizational commitment improve with the implementation of 6 sigma. 6 sigma's essential factors have influenced on the organizational commitment.