• 제목/요약/키워드: Organizational Measures

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성과측정지표의 이용이 조직성과에 미치는 영향 - 새마을 금고를 중심으로 (The Effects of Performance Measures on Organizational Performance - Korean Federation of Community Credit Cooperatives)

  • 차재희;이상완;김재열
    • 디지털융복합연구
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    • 제12권6호
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    • pp.193-202
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    • 2014
  • 최근의 기업환경은 정보기술의 발전과 시장환경의 글로벌화에 따라 급격하게 변화하고 있다. 이러한 기업환 경 속에서 경쟁우위를 확보하고 장기적 성장을 도모하기 위해, 새마을 금고는 PMS를 채택하고 있다. 그러나 PMS가 어떻게 유익한 효과를 나타내는가에 대한 연구는 없었다. 본 연구는 이를 위해 새마을 금고를 대상으로 설문조사를 통해 자료를 수집하여 분석하였다. 본 연구의 목적은 성과측정지표의 이용이 조직성과에 미치는 영향을 분석하는 것이다. 실증분석결과, 첫째, 재무지표의 이용은 조직성과에 유의적인 정(+)의 영향을 미치는 것으로 나타났다. 둘째, 비재무지표의 이용은 조직성과에 유의적인 정(+)의 영향을 미치는 것으로 나타났다. 따라서 성과측정지표의 이용은 조직성과에 유의한 정(+)의 영향을 미치는 것으로 나타났다. 재무지표의 이용보다는 비재무지표의 이용이 조직성과에 미치는 영향이 더욱 명확하게 나타났다.

호텔 식음료부서에서 조직지원, 조직몰입, 직무만족과 서비스품질의 인과관계 평가 (Evaluating the Causal Relationships among Organizational Support, Organizational Commitment, Job Satisfaction, and Service Quality in the Hotel F & B Department)

  • 강종헌
    • 한국식품조리과학회지
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    • 제19권2호
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    • pp.155-164
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    • 2003
  • The purpose of this study was to examine, in a service context, construct validity and generalizability of widely used and accepted measures of perceived organizational support, job satisfaction, organizational commitment, and service duality, and to test each measures' predictive utility in this context with path analysis. Of 350 subjects, 309 subjects participated in the analysis. Descriptive statistics (frequencies), exploratory factor analysis, reliability analysis, zero-order partial correlation analysis, and confirmatory factor analysis were used for this study. The findings from this study are as follows. First, perceived organizational support significantly influenced job satisfaction, organizational commitment. and service quality. Second, Job satisfaction had a directional impact upon organizational commitment and service quality. Third, organizational commitment showed to have a predictive impart on service quality. Finally, the results of the study provide some insight into the types of internal marketing strategies that can be applied successfully by operators of hotel F & B departments.

The Impact of Information Technology on Organizational Performance: The Mediating Effect of Organizational Learning

  • KHAN, Umair;ZHANG, Yongan;SALIK, Madiha
    • The Journal of Asian Finance, Economics and Business
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    • 제7권11호
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    • pp.987-998
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    • 2020
  • This study aims to examine OL as a potential mediating variable in the relationship between IT and organizational performance. Organizational learning (OL) has been proposed as the mechanism to accomplish this task. Existing empirical research demonstrates that OL may indeed act as a mediator for the effect of IT on organizational outcomes. Also, existing literature discusses the use of technology in the organization, and the case for OL as the key knowledge process, and the intersection between technology and OL as a knowledge-based means for improving organizational performance. Many studies use a descriptive measure of OL despite the theory suggesting that a normative measure may be more appropriate. This study aims to address these concerns in a setting by using structural equation modelling (SEM) to compare the effectiveness of descriptive and normative measures of OL as mediating variables in knowledge-intensive organizations. Survey results support OL as a mediator between IT and organizational performance in addition to normative measures of OL outperforming descriptive measures. Implications for research and practice are discussed. To test the model, we will apply (SEM) structural equation modeling in the analysis of a moment structures (AMOS) on the empirical evidence collected from 218 Pakistani CEOs and top managers.

다수의 성과척도를 통합하는 방법의 적용사례 (Implementation of the Performance Information Integration Method for Multiple Performance measures)

  • 박창규
    • 경영과학
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    • 제16권2호
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    • pp.109-123
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    • 1999
  • We have recognized that an organization should be viewed from a multifaceted perspective necessitating a sophisticated analytical and systematic approach to monitor and improve organizational performance. Although some performance measurement systems have been proposed and are currently being used in many organizations, no performance measurement system has presented a mechanism for integrating all of the information of performance measures in a way that considers relationships between them. This paper introduces the implementation of the performance information integration method(PIIM) which synthesizes all useful information of performance measures with consideration of the relationship and generates a single, global, organizational performance score. The PIIM was empirically validated by implementing in one of missouri Veterans Homes.

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SW프로세스능력에 관한 현황과 기업성과에 관한 연구 (An Empirical Research for the Software Process Capability and Organizational Performance in Korea)

  • 나미자;남기찬;김정욱;박수용
    • 품질경영학회지
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    • 제30권1호
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    • pp.22-46
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    • 2002
  • Recently, increasing attention has been paid to building the software quality and software productivity due to ongoing software crisis. To overcome such problem, one of the many alternatives is to use the capability maturity model (CMM) suggested by the Software Engineering Institute(SEI), focusing on the improvement of software progress. This research is proposed the theoretical framework for CMM based on the previous studies, and review the status of software process on the software development organization. We then examine the impact of the software process capability on the organizational performance including financial measures and non-financial measures. Hypotheses on software process capability were tested 144 organizational units. The 62.5% of foreign companies are distribute to the second and third level, the Korean firms in this study are indicated the first level. Result indicate that maturity of software process may be served the key predictor of organizational performance, in particular the positive relationship between the software process and non-financial performance index such as customer service, IT Infrastructure, marketing, supplier and purchaser, production and operation.

The Effect of Organizational Culture on Innovation Activities and Organizational Effectiveness

  • Kim, Moon Jun
    • International Journal of Advanced Culture Technology
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    • 제10권3호
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    • pp.93-103
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    • 2022
  • The purpose of this study is to empirically analyze the mediating effect of innovation activities on the effect of organizational culture perceived by organizational members on organizational effectiveness. The main results are as follows. First, Hypothesis 1, organizational culture, was adopted as it showed a positive influence on innovation activities. Second, since organizational culture showed statistically significant effect on organizational effectiveness, Hypothesis 2 was adopted. Third, the innovation activity, which is hypothesis 3, was analyzed to have a positive influence on organizational effectiveness. Therefore, hypothesis 3 was accepted. Fourth, the innovation activity, hypothesis 4, showed a mediating effect between organizational culture and organizational effectiveness. As shown in the results of this study, it is indicated that organizations should improve organizational effectiveness for growth and development through the advancement of the sustainability management system in the rapidly changing business environment. To this end, it was necessary to systematically build and activate an organizational culture and innovation activities suitable for the characteristics of the organization. In other words, organizational effectiveness can be improved when constructing and implementing advanced innovation activities based on measures to revitalize organizational culture according to changes in the business environment.

정보기술과 조직구조의 관련성에 대한 재고찰 (Rethinking Information Technology-Organizational Structure Relationship)

  • 성태경
    • Asia pacific journal of information systems
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    • 제5권1호
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    • pp.129-163
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    • 1995
  • Past research linking information technology and organizational structure has been inconclusive and contradictory. The purpose of this study is to resolve some of this confusion by taking into consideration one theoretical issue and three methodological problems. The one theoretical issue is an assessment of the importance of environment as a key external variable constraining both organizational structure and the use of information technology. To date, there has been no systematic, empirical research on the conceptual linkage among all three of these variables. The three methodological issues concern measurement problems associated with (1) controlling for different levels of analysis, (2) establishing a clear operationalization of information technology, and (3) differentiating institutional and questionnaire approaches to data collection. The research results in four conclusions. First, data confirm the environment as a key external variable in the linkage between information technology and organizational structure. Second, three central dimensions of information technology are identified: Growth of Capacity, extensiveness of information technology use, and information technology sophistication. Third, in order to maximize the explanatory power of information technology on other organizational constructs, it is necessary to differentiate between the actual use of information technology as opposed to the mere presence of information technology. Fourth, carefully designed questionnaire measures reveal no significant differences from institutional measures in the assessment of key organizational constructs.

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비정규직의 노동조건 개선 대책에 관한 연구 (A Study on the Improvement Measures of Labor Conditions of the Contingent Worker)

  • 최승욱;변상우
    • 경영과정보연구
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    • 제14권
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    • pp.117-132
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    • 2004
  • The purpose of this study is to propose empirically the improvement measures of labor conditions of the contingent worker. Since early 1980s, the labour market in Korea has given rise to a rapid growth in contingent worker. Last year, the number has shot over 7 million mark, with the ratio standing above the 50%. This study analyses the improvement measures of labor conditions of the contingent worker. This study present five major improvement measures of labor conditions of the contingent worker. First, It's establish of the relations between organizational flexibility of the labour market and the contingent worker. Second, It's needs to realize wages level of the contingent worker. Third, the contingent worker convert standard workforce step by step. Fourth, it's make no discrimination of the between contingent worker and standard workforce. Fifthly, the government place restrictions of the contingent worker rates.

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The effect of Organizational Culture on Organizational Justice and Job Performance

  • Moon Jun Kim;Lee Soowook
    • International journal of advanced smart convergence
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    • 제13권2호
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    • pp.154-165
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    • 2024
  • The purpose of this study is to investigate the relationship between organizational culture (innovation culture, relationship culture, hierarchy culture, task culture) as perceived by organizational members and its impact on organizational justice and job performance. This contributes to providing additional data for the revitalization and development of the organizational system for efficient management and operation measures included in the organization's sustainable management. To this end, the hypothesis established through the traditional process of quantitative research was tested as follows. First, organizational culture showed a positive effect on organizational justice. Second, organizational culture had a positive (+) effect on job performance. Third, organizational justice was significantly analyzed in terms of job performance. In other words, the importance of systematic re-establishment and continuous implementation of organizational culture (innovation culture, relationship culture, hierarchy culture, task culture) and organizational justice consistent with organizational characteristics was emphasized in order to improve job performance, which is the result of organizational competitiveness. In addition, it is the aspect of drawing practical implications for strategic human resource management and human resource development to systematically improve it.

항공사 객실 승무원의 정서적 조직몰입, 표면행동, 그리고 성취감의 관계 (Emotional Organizational Commitment, Surface Acting, and Personal Accomplishment among Flight Attendants)

  • 이동희;이동명
    • 한국항공운항학회지
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    • 제15권4호
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    • pp.45-52
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    • 2007
  • This study testifies the proposition that in the case of high emotional organizational commitment, through employees perform surface acting, they feel high personal accomplishment. Data was collected from 158 flight attendants of two airlines in Korea. From the hierarchical regression analysis, we could conclude such as follows. First, emotional organizational commitment has a positive effect on surface acting. It means that because employees with high emotional organizational commitment accept organizational goals as theirs, they are willing to perform surface acting. Second, surface acting has a positive effect on personal accomplishment. It means that surface acting has a "positive" side as well as negative one. Third, according to above results, organizations should try to take measures to increase the emotional organizational commitment of flight attendants.

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