• Title/Summary/Keyword: Organizational Loyalty

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Relationships among Teachers' Organizational Commitment, Organizational Loyalty Behavior, and Working Satisfaction in Day Care Center (보육교사의 조직몰입 및 조직충성행동과 업무만족과의 관계)

  • Oh, Kyoung-Sook;Chough, Jin-Hee
    • Korean Journal of Human Ecology
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    • v.20 no.3
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    • pp.505-519
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    • 2011
  • The purpose of this study was to analyze the relationship between organizational commitment, organizational loyalty, and working satisfaction of 162 teachers in daycare centers in Gyung-gi province. Three questionnaires about the organizational commitment which Allen and Mayer(1990) developed and Son Sobin(2002) revised, organizational loyalty behavior which Jo Bumsang(2004) revised, and working satisfaction which Kim Sunja(2005) developed, and the researcher revised were used for this study. For this study, the data was analyzed using descriptive statistics, independent t-test, and Pearson correlation. The results were as follows: first, the early childhood teacher's organizational commitment was average, and there was a significant difference according to the teacher's academic background. Second, the early childhood teacher's organizational loyalty was also average, and there were significant differences according to the teacher's age and academic background. Third, the early childhood teacher's working satisfaction was below average level, and there was a significant difference according to the teacher's working hours. Last, the early childhood teacher's organizational commitment, organizational loyalty behavior, and working satisfaction showed the positive relationship. In conclusion, the government and the director of daycare centers should support for the teacher's psychological satisfaction because the early childhood teacher's psychological state is highly related to successful organization of daycare centers.

The Moderating effects of Organizational Identity on the Creating Shared Value of Hotel and Organizational Loyalty (호텔의 공유가치창출(CSV)이 조직충성도에 미치는 영향에서 조직동일시의 조절효과)

  • Lim, Ji-Eun
    • The Journal of the Korea Contents Association
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    • v.16 no.3
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    • pp.630-637
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    • 2016
  • This research is an empirical study to analyze the relationship between creating shared value(CSV), organizational loyalty, and the organizational identity of employees. A survey was conducted of the employees of a luxury hotel in Korea, and 234 questionnaires were analyzed. The results of hierachical regression analyses are as follows: First, the relationship between CSV and organizational loyalty showed a positive correlation. Second, the organizational identity partially moderated the relationship between the CSV of hotel and the organizational loyalty of employees. That is, when the employees had a strong organizational identity, the positive correlation between the hotel's intention to support the suppliers and the employees' organizational loyalty became relatively stronger. Implications and future research suggestions of CSV are discussed.

A Study on the Effects of Perceived Interactivity with Inter-Organizational System on the Organization Loyalty (조직간 정보시스템에서 지각한 상호작용성이 조직애호도에 미치는 영향)

  • Choi, Bokyeon;Kim, Dongtae
    • Asia pacific journal of information systems
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    • v.23 no.1
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    • pp.45-63
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    • 2013
  • The purpose of this research is on the identification of the effects of perceived interactivity formed by the electronic collaborative referral system on the organizational loyalty. Two channels through which the effects proceeded were investigated. One is the "system channel" which consists of "interactivity of the inter-organizational system ${\rightarrow}$ intention of using the system ${\rightarrow}$ organization loyalty" (hypothesis 1, 2), that is the channel which anticipates that a better understanding on the interactivity of the inter-organizational system makes the intention of the using the system strong, and this strong intention results the higher organization loyalty. The other is "organization channel" which consists of "interactivity of the inter-organizational system ${\rightarrow}$ perceived interactivity on the counterpart ${\rightarrow}$ perceived relation benefits with the counterpart ${\rightarrow}$ organization loyalty" (hypothesis 3, 4, 5). The channel means that as the perceived interactivity of users on the inter-organizational system becomes greater, the perceived interactivity with the counterpart is increasing. And this makes the users feel that more benefits can be obtained by the relationship with system providing organization, and finally makes the organization loyalty that is the intention to maintain the relationship greater. The corroborative evidence data confirm the two channels are obtained by questing on the electronic referral system of Samsung Medical Center to the doctors of the first and second collaborated hospitals or clinics, and by analyzing statistically. The verification result for the "system channel" showed that as the perception on the interactivity of inter-organizational system was increasing, the intention for consistent using increased(support hypothesis 1), and then the organization loyalty that is the relationship maintaining indication by using the referral system also increased(support hypothesis 2). And the confirmation result for the "organization channel" indicated that the perceptive interactivity on the counterpart increased as the understanding on the interactivity of inter-organizational system increased(support hypothesis 3), consecutively, with the intuitive relation benefits increase with the counterpart(support hypothesis 4) the organization loyalty means the intention to maintain the relationship was confirmed to increase(support hypothesis 5). These results demonstrate that when the perceived interactivity in using many systems at the collaboration between organizations is increasing, the positive image on the systems creates the consistent system using intention, and the positive image increases the wants for preserving the relationship with counter organization. In addition, the perceived interactivity of inter-organizational system users affects directly on the perceived interactivity of the counter organization, so the important role of inter-organizational system in promoting the interactivity between cooperative counterparts was recognized. And the perceived interactivity on the counter organization become greater, the influence on the perceived benefits from cooperation is positive. Therefore, the perceived interactivity by using inter-organizational system was confirmed as a prerequisite for the continuous relationship.

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An Empirical Study on the Effects of Organizational Cynicism and EVLN Responses on Organizational Commitment and Pro-union behavioral Intentions

  • Seo, Yeon-Yong;Park, Sang-Eon;Kim, Chan-Jung
    • International Journal of Contents
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    • v.7 no.2
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    • pp.36-41
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    • 2011
  • This paper has investigated the effects of employees' organizational cynicism on their organizational commitment and pro-union behavioral intentions in the context of repetitively implementing business innovation program. The cynical responses about the business innovation program & projects have been classified into four categories; Exit, Voice, Loyalty and Neglect. The research samples have been drawn from managers and office employees at four business sites of conglomerates in Korea. According to the analysis, business innovation program which is continuous and repetitive has made managers and office employees have highly cynical attitudes. In turn, the organizational cynicism has accelerated their Exit and Neglect responses, but shrunk Voice and Loyalty responses. As a result, it has been confirmed that the organizational cynicism has a direct effect on organizational commitment and pro-union behavioral intentions. In addition, it has been concluded that Exit and Neglect had a negative effect on organizational commitment but a positive effect on pro-union behavioral intentions. Even though Voice and Loyalty had a positive effect on organizational commitment, they had no significant effect on pro-union behavioral intentions. Furthermore, no mediating effect has been detected. Implications and suggestions for future research were then discussed.

The Study of Organizational Structure and Loyalty in Libraries: With a Focus on Public and University Libraries (도서관의 조직구조와 애사심에 관한 연구: 공공도서관 및 대학도서관을 중심으로)

  • Haeseong Park;Giyeong Kim
    • Journal of the Korean Society for information Management
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    • v.41 no.1
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    • pp.339-365
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    • 2024
  • This study aims to investigate how librarians' loyalty is affected by the organizational structure of libraries. For this purpose, 39 university libraries and 21 public libraries in Seoul were surveyed, and 126 questionnaires were collected and statistically analyzed. The main findings of the analysis are as follows. First, the centralization factor of organizational structure significantly affects the belongingness, responsibility, and devotion factors of loyalty. Second, the communication factor of organizational structure significantly affects the belongingness factor of loyalty, and it has a more substantial effect than centralization. Third, the moderating effect of library type on the effect of organizational structure on librarians' loyalty was found to be statistically insignificant. Based on the above results, this study suggests organizational structural measures to increase librarians' loyalty, and it is meaningful in that it is a study on an organizational field that has not been covered in depth in the literature.

Organizational Commitment and Loyalty: A Millennial Generation Perspective in Indonesia

  • 'AZZAM, Muhammad Abdullah;HARSONO, Mugi
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.3
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    • pp.1371-1383
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    • 2021
  • The study aims to investigate the organizational commitment and loyalty among millennial generation employees in Integrated Islamic Schools. The study gathered information and data from three different Islamic education institutions in Central Java, Indonesia. A total of 261 responses gathered using an online questionnaire distributed among millennial generation employees on each institution. The result then analyzed using confirmatory factor analysis with the help of SPSS and SEM AMOS. From the analysis, it is found that employee trust and satisfaction strongly impacted employee organizational commitment, and employee organizational commitment strongly impacted employee loyalty, both attitudinal and behavioral. Test for model robustness was also conducted accordingly within suggestions from the previous research, resulted in quite different findings especially in continuance commitment variable. This study pointed out the importance of trust and satisfaction to maintain the millennials employee, and the importance of millennial understanding especially in the education sector. This study provides the reference for future organizational commitment and loyalty study among the millennial generation especially in a growing nation like Indonesia and pointed out the importance of the generational study on organizational behavior topics.

Examination of the Effect of Employee Value Proposition(EVP) on Job Satisfaction and Organizational Loyalty (호텔기업의 제안된 직원가치(EVP: Employee Value Proposition), 직무만족도, 조직충성도의 구조적 관계에 대한 연구)

  • Kim, Hye-Lin;Kwon, Na-Kyung
    • The Journal of the Korea Contents Association
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    • v.13 no.7
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    • pp.369-378
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    • 2013
  • The purpose of this study is to examine the effect of Employee Value Proposition (EVP) on job satisfaction and organizational loyalty. As a result, the study clarifies the hotel's EVP system in addition to examining the relationships among EVP, job satisfaction, and organizational loyalty by generating theocratical and practical application related to those behaviors. Using a sample drawn from full-time workers in hotel, total 379 participants were included in the analysis. The study tested the hypothesis by using a structural equation modeling approach. The analysis results show that EVP has significant influence on job satisfaction and organizational behavior. However, job satisfaction does not influence organizational loyalty.

The Effect of Customer Orientation on Customer Loyalty and Organizational loyalty Mediated by Ethical and Discretionary Responsibility (고객지향성이 윤리적 책임과 재량적 책임을 매개로 고객충성도와 조직충성도에 미치는 영향)

  • Cha, SuJin;Hwang, Kumju
    • Journal of Digital Convergence
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    • v.16 no.11
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    • pp.201-209
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    • 2018
  • This study seeks to examine the effect of customer orientation on customer loyalty and employee loyalty mediated by two dimensions of corporate social responsibility (CSR), discretionary and ethical dimensions. This study examined the effects of customer orientation on discretionary responsibility and ethical responsibility. Additionally, it examined the effect of discretionary responsibility and ethical responsibility on customer loyalty and organizational loyalty. In order to verify the hypothesis, we surveyed the employees of large companies and analyzed 239 valid data. First, customer orientation has a significant positive impact on discretionary responsibility. Second, customer orientation has a significant positive impact on ethical responsibility. Third, discretionary responsibility has a significant positive impact on customer loyalty. Fourth, discretionary responsibility has a significant positive impact on organizational loyalty. However, ethical responsibility does not predict customer loyalty and organizational loyalty. Theoretical and practical implications of the results of this study, limitations and directions for future research are discussed.

Convergent Influence of Organizational Commitment, Organizational Loyalty and Job Burnout on Turnover Intention among Some Administrative Staff in Medical Institution (의료기관 일부 원무행정직의 조직몰입, 조직충성도 및 직무소진이 이직의도에 미치는 융복합적인 영향)

  • Bae, Sang-Yun;Kim, Seung-Hee
    • Journal of Digital Convergence
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    • v.17 no.5
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    • pp.303-309
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    • 2019
  • This study investigated convergent influence on turnover intension and its association with organizational commitment, organizational loyalty and job burnout among some Administrative Staff in Medical Institutions(ASMI). The subjects were 320 randomly selected ASMI from 27 medical institutions in the J region, Data collection was carried out via a structured self-administered questionaries from July 2, 2018 to July 27, 2018. Turnover intension was positively correlated with job burnout, and it was negatively correlated with organizational commitment and organizational loyalty. The covariance structure analysis showed that the higher job burnout, and the lower organizational commitment and organizational loyalty tend to increase turnover intention. The results indicate that the efforts, to increase organizational commitment and organizational loyalty, and to decrease job burnout, are required to decrease the turnover intention of ASMI. The results are expected to be useful for health administration policy and industrial health education to decrease the turnover intention of ASMI. In the following study, the analysis about convergent additional factors of influence on the turnover intention of ASMI will be needed.

A Study on the Component Factors of Innovation Brand to build Organizational Culture of Government Ministries (정부부처 조직문화 구축을 위한 혁신브랜드의 구성요소에 관한 연구)

  • Kim, Yeon-Jeong;Ju, Hyo-Jin;Park, Kwang-Kook;Park, Seok-Hee
    • Journal of Digital Convergence
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    • v.6 no.4
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    • pp.25-34
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    • 2008
  • This study explores the component factors of innovation brand to build organizational culture of government ministries. A perception of organizational officers on innovation brand is ranked orderly by brand awareness(recognition, discrimination), brand loyalty (identification, ease of memory, meaning diffusion, reaction of customer needs), brand salience, brand knowledge and brand innovation. The results of factor analysis classify the component factors with factor1(brand awareness, brand loyalty) and factor2(brand innovation). This results indicate that the officers definitely recognize the value of innovation brand and brand identity. The brand discrimination and brand loyalty can also positively affect perception on brand innovation.

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