• 한국정보시스템학회지:정보시스템연구
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• 제14권3호
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• pp.31-36
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• 2005

Firms seldom survive and prosper solely through their individual efforts. Each firm's performance depends upon the activities and performance of others and hence upon the nature and quality of the direct and indirect relationships a firm develops with its counterparts. Textile companies have tried to improve their organizational competitiveness in order to survive in the digital age global market. The challenge in textile supply chain management is the development of collaboration network which accommodates diverse concerns of various participants while explicitly recognizing interdependencies and promoting effective relationship management. Major contents of the study are as follows. First, ideal collaboration network model from the supply chain of the textile industry is suggested. Second, utilizing the collaboration model, A framework for textile e-marketplaces supply chians is designed to improve customer services and delivery time, to promote information sharing, and shorten product life cycle time. The framework suggested is expected to promote corporate innovation and information sharing, generate infrastructure which provides appropriate communication and operations capabilities for the textile companies.

• 산업경영시스템학회지
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• 제21권46호
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• pp.1-18
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• 1998

The purpose of this study is to identify critical factors facilitating JIT innovation process for Korean component manufacturers. In order to find the answers to this issue, this study has empirically studied the corelations among JIT innovation culture, competitiveness, and incentive factors. Cluster, ANOVA, and regression analyses were performed from 92 collected survey data. It has found that Korean component manufacturers strongly rely on their inner JIT innovation culture to improve competitiveness. It has also found that the organizational resource and managerial priority should be focused on establishing clear goals and objectives for improvement, and creating open atmosphere with respect to operational process.

• 한국의류학회지
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• 제36권8호
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• pp.885-899
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• 2012

This study investigates the competitiveness of the clothing and textile industry in North Korea, compare to those of China, Hong Kong, India, Indonesia, Japan, South Korea, Thailand, and Vietnam from 1993 to 2010; in addition, it explores the potential cooperation between South Korea and North Korea. First, a revealed comparative advantage (RCA) was used to investigate the competitive performance of clothing and textile industry in North Korea. The results reveal that North Korea and Viet Nam had superior comparative advantages from 1993 to 2010. Second, in order to investigate the factors that affect the competitive performance, depth interviews based on Porter's Diamond of Competitive Advantage were designed and completed by government officers and practitioners working in the clothing and textile industry field. The results show that cheap labor, the stable demand of South Korea and China for basic products, lack of supporting and related industries, and organizational power highly influence the competitive performance of clothing and textile in North Korea. This result provides insight into the potential and limitations of the clothing and textile business. In addition, this study provides a better understanding of the effects of inter-Korean economic cooperation in socialist states.

• 품질경영학회지
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• 제50권4호
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• pp.843-861
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• 2022

Purpose: This study explores the impact of digital transformation (DT) strategies on gaining a competitive advantage in interactive educational services. Methods: We develop a service value proposition model by analyzing educational service elements to confirm the impact of DT in the classroom through case studies. This study focuses on educational services that DT has a positive impact on organizational competitiveness by providing opportunities for customers to engage in operational processes. This case study summarizes competitiveness using SWOT (strengths, weaknesses, opportunities, and threats) analysis. Results: The findings of the case study indicate that DT-enabled competitive factors contribute to an organization's competitive advantage. The study results present key resource as social cloud services, data combination, content sharing, and products/services. The online application that collects user data about education and shares class and evaluation information creates a new class operational process in the field of educational service for a value proposition of collection-merging-sharing with social cloud function. Conclusion: The results of this study can be used as a good guideline for educational service providers interested in applying DT for improved customer satisfaction and educational organizations' competitiveness. In addition, the study findings provide theoretical and practical implications on SWOT approaches to changing the educational service provision ways through digital transformation.

• 지식경영연구
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• 제9권1호
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• pp.97-116
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• 2008

The purpose of this study lies in examining how knowledge management was applied to PMI(Post Merger Integration) in bank merger. Individuals and organizations in Korea have experienced a lot of changes since the 1997 foreign exchange crisis. In such a situation, individuals came to think the only thing to rely on was personal knowledge. Since organizations had to lay off workers in order of their birth year, not based on whether or not individuals had the knowledge necessary for the organizations, they needed to have such a system that could use their explicit knowledge and even outside knowledge or customers' knowledge as IT developed by changing individuals' tacit knowledge into explicit knowledge as needed in order to continue to maintain their competitiveness and for their own development. Thus, each firm started to pitch for the introduction of knowledge management. Individuals started to store their own experience and knowledge in their homepages or blogs. It was Woori Bank, the merged bank of Hanil Bank and Commercial Bank of Korea, that introduced the knowledge management system and Shared Service Center, in which knowledge creation is available, for the first time in the banking business. Its previous name was Hanbit Bank. Hanbit Bank wanted to construct an advanced bank system, bringing in their chief information officer(CIO) from a foreign bank and introducing an IT software used in Spanish banks to adjust all banking processes to it. However, they could not help giving up the plan in the middle of the road since there was a great difference between Spain and Korea in the financial system and more than 30% of software package had to be changed. In this situation, PMI was delayed, and customer inconvenience continued, which made the integration of organizational cultures slow down. As a breakthrough in this situation, knowledge management was introduced. To integrate knowledge of two organizations in the process of PMI is an important job for all merger candidates. This study aims at presenting the successful results from using knowledge management as a means to PMI ahead of other financial institutions so they can apply them to their organizations. PMI was not achieved properly after the two banks had been merged as Hanbit, but entering the era of Woori Bank, workers were integrated under one standard organization following the organizational and knowledge integration, and knowledge management was introduced for an efficient sharing of knowledge among members. A great number of mergers have occurred up to now, but Woori Bank is the first case that used knowledge management as a means to both PMI and competitiveness enhancement. Probably it was an appropriate time when Woori Bank introduced knowledge management as it was organized. Since Hanil Bank and Commercial Bank of Korea had not introduced knowledge management until then, it could use knowledge management as a means to PMI. Using knowledge management, it could create a new organizational culture and increase competitiveness in the banking industry.

• 서비스연구
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• 제9권1호
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• pp.17-31
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• 2019

본 연구는 의료기관인 치과병원의 서비스본질이 직무만족 및 직무몰입에 미치는 영향을 실증적으로 분석하였다. 최근 치과 병원이 의료에 대한 수요가 점차 증가하면서 신설과 확장을 통해 다양한 경쟁상황에 직면하고 있어 치과병원의 직무만족과 직무몰입의 중요성이 더욱 강조되고 있는 실정이다. 치과병원의 서비스본질은 직무만족과 직무몰입에 영향을 미치는 것으로 알려져 있는데, 이 두 요인은 치과 병원의 생존과 발전을 위해 요구되는 병원 본연의 기능뿐만 아니라 치과 병원의 경쟁력을 확보하기 위한 핵심 요인으로 평가되고 있다. 따라서 본 연구에서는 치과 병원의 서비스본질에 영향을 주는 조직만족과 조직몰입에 관한 요인들에 대하여 노사관계와 참여적 작업조직을 매개변수로 효과 분석을 수행하였다. 분석 결과 서비스본질기반 조직에서는 직무만족이 직무몰입에 유의한 영향을 끼치는 과정에서 노사관계와 참여적 작업조직 없이는 성립되지 않는 완전매개효과가 있는 것으로 나타났다. 따라서 인센티브나 외적 보상에만 집중하여 직원들의 직무만족을 높이려는 기존연구 결과와 달리, 본 연구에서는 서비스본질 요소들이 반영된 내적 지원체계를 강화할 필요가 결론을 도출하였다. 본 연구에서 투입된 변수인 직무만족과 직무몰입은 치과병원의 경쟁력 향상을 위한 기초가 될 수 있을 것으로 기대한다. 향후 본 연구를 중소 치과병원이나 치과 의원들을 대상으로 범위를 확장할 필요가 있다. 또한 관계성이나 쌍방향성과 같은 서비스본질을 조직차원에서 강화하는 것이 서비스조직의 경쟁력을 강화하는 효과적인 방법임에 대해 다양한 조직을 대상으로 입증하는 연구가 필요하다.

• 산업공학
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• 제13권1호
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• pp.17-28
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• 2000

As knowledge has been recognized as a new resource in gaining organizational competitiveness, Knowledge Management (KM) is suggested as a method to manage and apply knowledge for business management. KM research, however, has focused on identifying, storing, and distributing the transaction-related knowledge in an organization. There has been little research on applying the knowledge to decision-making or strategy development that is the main task of business management. The application of knowledge to decision making has higher impact on organizational performance rather than just the knowledge management for process transaction. In this research, we suggest System Dynamics (SD) for the knowledge-based decision-making. Based on the modeling method of SD, we can translate partial and implicit knowledge resident in individual's mental model into organized explicit knowledge. The simulation test of the organized knowledge model enables decision-makers to understand the structure of the target problem and its behavior mechanism, which facilitates effective decision-making. We will compare the proposed method and other KM methods and discuss this research based on the application case to a real telecommunication company.

• 한국품질경영학회:학술대회논문집
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• 한국품질경영학회 2007년도 춘계학술대회
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• pp.70-75
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• 2007

The university organization is getting more and more complicated both in function and size these days, and the particularity of university organization inherently has quite a few element of internal conflict. To cope with the rapidly changing university society, together with the all-out effort of university CEO, it is necessary to pay attention to the administrative employees who can really contribute to the organizational competitiveness a lot. The Service Quality Management provides the action guidelines to every individual members of organization and alternatives to the problems the organization is facing. According only Service Quality Management can improve the efficiency of the organizational management and the job efficiency of individual members. Thus, in actual proof researching, we conduct and analyze how the university industries do Service Quality Management such as 6 sigma through survey researching.

• 한국IT서비스학회지
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• 제3권1호
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• pp.5-20
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• 2004

It has been known generally that investment in the extending ability to use the IT applications have further enhanced the productivity of effects of IT on firms by reducing costs, increasing returns, and increasing the speed of operations, etc. Notwithstanding this fact, it was very complex and difficult to evaluate concretely the effect of informatization of firm. SMEs(Small- & Medium-sized Enterprises) in particular. In this study, I point out the weakness of SMEs and analyze the effects of informatization through the count data model. For this analysis, I separate the effects into two part, such as organizational effect and personal effect. It comes to conclusion that organizational effect is larger than personal effect and the ability to practical use of IT systems is most efficient item related with informatization level. Since it will be important to cencentrate on raising this ability for heightening the competitiveness of SMEs.

• 지식경영연구
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• 제11권5호
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• pp.59-78
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• 2010

In this paper, we arrange the concept of 'Green' in SCM after literature study of Green SCM and investigate causal relationships between influencing factors, practice level and environmental performance focused on Korean firms empirically and conduct path analysis for hypothesis test using partial least squares regression with bootstrap. Firstly, we divide influencing factors of Green SCM into environmental and organizational factors through the previous studies of innovation diffusion theory and environmental management theory, and then we selected 'uncertainty', 'competitiveness' as the environmental factors and 'top management support', 'perceived benefit', 'training' as the organizational factors. Secondly, we classify practice level of Green SCM into 'internal environmental management', 'green purchasing', 'eco-design'. Finally, we selected 'financial performance', 'environmental performance' as the organizational performance. We conducted a survey on the middle manager of manufacturing companies implementing SCM and an empirical analysis. The results of analysis show that there exist causal relationships between influencing factors, practice level, and environmental performance of Green SCM. We expect that the result of this study will suggest useful information to managers who are responsible for SCM to design and execute Green SCM in strategic perspectives.