• 제목/요약/키워드: Organizational Communication

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위치정보 기반 식별정보제공자 탐색시스템의 개발 (Development of Identity-Provider Discovery System leveraging Geolocation Information)

  • 조진용;장희진;공정욱
    • 한국정보통신학회논문지
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    • 제21권9호
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    • pp.1777-1787
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    • 2017
  • 연합인증은 소속기관에서 이용하는 사용자 ID와 비밀번호를 이용해 타 기관에서 제공하는 연구자원에 접근할 수 있는 멀티도메인 간 사용자 인증 및 인가체계이다. 사용자는 연합인증 서비스에 참여하고 있는 다수의 기관들 중에서 자신의 소속기관을 선택해 로그인해야 한다. 탐색서비스는 연합인증이 가능한 기관들을 목록화해 화면 표시함으로써 사용자가 자신의 소속기관을 쉽게 찾을 수 있게 하는 서비스이다. ID 연합에 참여하는 기관이 증가할수록 소속기관 검색이 어렵기 때문에 탐색시스템에서 참여기관들을 효과적으로 목록화하는 방법이 필요하다. 본 논문은 사용자와 기관의 위치정보를 이용해 근접도를 계산하고 근접도에 따라 기관들의 목록 순서를 결정하는 식별정보제공자 탐색시스템을 제안한다. 또한 탐색시스템의 무중단 서비스를 위한 서버 이중화 방안과 연합인증 서비스의 관리편의성 재고를 위해 서비스현황 모니터링 기능을 구현한다. 마지막으로 개발된 탐색시스템을 연합인증 서비스 환경에 적용하고 제안한 위치정보 기반 탐색, 서버 이중화, 현황 모니터링 방법의 성능과 기능을 검증했다.

학습조직활동이 직무소진에 미치는 영향 -상사 신뢰성의 조절효과를 중심으로- (A Study on the effect of Learning organization activities on the Job burnout -Trustworthiness as a Moderating variable-)

  • 김진욱;장영철
    • 경영과정보연구
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    • 제35권4호
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    • pp.185-211
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    • 2016
  • 본 논문은 학습조직활동이 직무소진에 미치는 영향과 상사의 신뢰성의 조절효과를 검증하는 연구이다. 연구의 결과, 독립변수인 학습조직활동 중 연구대화 활성화와 팀학습 조직화가 직무소진에 영향을 주는 것으로 분석되었다. 다시말해 질문하고, 피드백을 주며 다양한 학습방법을 실험하는 문화를 조성하는 조직의 노력과 팀의 효과적인 활용을 강화할 수 있는 협력적인 학습이 직무소진의 핵심적 차원으로 간주되는 정서적 탈진을 낮춰주는 효과가 있다. 또한 정서적 탈진으로 인하여 자신의 고객, 동료, 직무 등에 대하여 부정적이고 냉소적이며, 형식적으로 처리하여 더 이상의 정서적 탈진을 막으려고 하는 비인격화도 낮춰주고 있다. 그리고 연구대화 활성화와 팀 학습 조직화은 직무상에서 성취도 부족으로 생기는 자신에 대한 부정적인 평가인 개인성취감감소 또한 낮춰주는 것으로 분석되었다. 상사 신뢰성의 조절효과 분석의 결과, 독립변수 가운데 전략적 학습리더십과 직무소진 중 비인격화와 정서적탈진과의 영향관계에서 신뢰성(정직성, 호의, 능력)의 조절효과가 나타났다. 결국 상사가 가지고 있는 신뢰성은 리더들이 변화를 주도하고 새로운 방향으로 이끌어 가기 위한 학습이 조직구성원들의 정서적탈진과 비인격화를 완화시키는데 조절효과가 있다는 것을 발견하였다. 또한 본 연구의 결과는 AI(Appreciative Inquiry)와 같이 긍정적 탐구를 위한 질문법과 강점을 발견하기 위한 피드백분석과 같은 학습차원에서 의사소통이 직무소진을 완화하는데 매우 중요하다는 점과 리더의 개인의 역량으로 볼 수 있는 전략적 학습리더십이 보다 더 큰 영향력을 발휘하기 위해서는 상사의 신뢰성이 매우 중요하다는 시사점을 도출 할 수 있다.

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재난 이후 임시주거의 공간특성 연구 - 아시아지역에서 발생한 자연재난을 중심으로 - (A Study on Spatial Characteristics of Post-Disaster Interim Housing - Focusing on Asian Precedents of Natural Disasters -)

  • 김사라;남경숙
    • 한국실내디자인학회논문집
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    • 제24권5호
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    • pp.108-116
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    • 2015
  • This study intends to research the spatial characteristics of Asian interim housing that accommodates sufferers pro tempore after disasters. The scope of this research covers the interim spaces used for housing people after natural disasters that occurred in Asia for the past fifteen years. Within this scope, literature review was conducted as the basis to derive the characteristics and environmental elements of interim housing, which provided the criteria to compare and evaluate cases of interim housing along with characteristic elements required of interim housing found in previous studies. According to literature review, interim housing can be classified by life-span, region, economy, climate, type, number of household, square measure, residential cost, structure/material, and service life. Within the scope of the present research, literature review showed a total of twenty-eight cases of interim housing in fifteen countries revealing a high rate of disaster occurrence in the subtropic and tropic climate of Southeast Asia. A great percentage of interim housing was used for long-term stay of over a year. The structure of interim housing varied from lightweight steel, wooden, masonry, membrane, to traditional structure and the type were divided into temporary shelter, transitional housing, temporary housing, and permanent housing. Followed by literature review, the characteristics required of post-disaster interim housing were analyzed based on previous research and case studies. The characteristics of interim housing can be divided into environmental, technological, and socio-cultural ones. Sub-characterical items according to such division include amenity, health, surroundings, structure, convenience, eco-friendliness, safety, communication, and locality. As a result of evaluation, most items met the required characteristics of interim housing, while technological characteristics such as structure and convenience varied with the types of interim housing and appeared even unnecessary in some cases. According to analysis, amenity is maintained through the structural and material characteristics of interim housing and is also facilitated by increasing number of infrastructure such as educational, sanitary, and convenience facilities provided by the governmental and organizational bodies. It is expected that this study will be utilized as preliminary data for follow-up studies that improve the environment of post-disaster interim housing suitable for domestic circumstances in environmental, technological, and socio-cultural respects.

미국의 학교기반 위기대응팀에 대한 고찰과 시사점 (A Review and Its Implications on School-based Crisis Response Team in the U.S.)

  • 이동훈;정보영;강은진;명소연
    • 비교교육연구
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    • 제27권1호
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    • pp.1-28
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    • 2017
  • 본 연구에서는 미국 학교위기대응체계 및 학교기반 위기대응팀과 위기개입을 살펴보고 그 시사점을 도출하여 국내의 학교기반 위기대응체계 구축 및 개선에 방향을 제시하고자 한다. 이를 위해 미국과 한국의 학교기반 위기대응체계에 대한 국내외 문헌을 중심으로 문헌연구를 수행하였다. 미국의 학교기반 위기대응팀의 특징은 다음과 같다. 첫째, 미국은 학교기반 위기대응을 위한 기구와 재정이 법으로 명시되어있어서, 위기발생시 지역, 구, 학교의 역할과 책임소재가 명확하고, 단일한 위기관리 명령체계 구축으로 인한 혼선을 방지한다. 둘째, 학교위기사건 발생 시 학교는 사건지휘체계에 따라 전문위기대응에 관한 역할이 분담되고 위기대응팀과의 협력을 통해 사회 각 영역 간에 의사소통을 원활하게 조정한다. 셋째, 위기대응팀은 위기사건에 지치거나 압도당하지 않도록 팀 구성에 유연성을 발휘하면서 소진을 예방하고 있으며, 학교와 위기대응팀의 협력을 통해 학교자체의 위기역량강화에 초점을 둔다. 넷째, 미국의 학교기반 위기대응팀은 예방단계에서 장기화된 사후관리에 이르기까지 단계별 위기개입을 실시한다. 이러한 결과를 바탕으로 국내 학교기반 위기대응체계의 구축 및 개선에 주는 시사점을 논의하였다.

Effects of Shop Selection Attributes, Lifestyle on Customer Satisfaction and Relationship Orientation of Franchise Beauty Shop Users

  • HWANG, Yean-Hwa;KIM, Moon-Ju
    • 한국프랜차이즈경영연구
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    • 제12권3호
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    • pp.7-19
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    • 2021
  • Purpose: The hotel industry needs a leader who can actively demonstrate leadership to respond to and accept changes in the organization in a highly competitive and fast-changing environment. Therefore, the role of leaders who instill clear vision and goals of the organization in their members, listen to their opinions, and empathize is paramount. Leaders should encourage successful organizational activities based on active participation by employees and create the best environment for working with a sense of mission and responsibility. This study aims to identify the relationship between empathy leadership and job engagement as a result variable of team cohesion in the hotel culinary department and conduct empirical studies on the role of empathy leadership and job engagement. Research design, data, and methodology: The data were collected from employees who work in culinary department at a five-star franchise hotel located in the Seoul metropolitan area. Because it is difficult to conduct a survey through face-to-face contact with employees due to the COVID-19 pandemic, the online survey was conducted from February 1 to February 28, 2020. A total of 330 questionnaires through online were distributed and 268 employees completed the survey, yielding a response rate of 81%. Of the 268 returned responses, 27 responses were not usable due to missing information. Thus, a total of 241 responses were used for analysis. Results: The study results are as follows. First, it has been shown that the empathy leadership of culinary department in hotel companies has a significant positive impact on the job engagement. Second, it has been shown that job engagement has a significant positive effect on members' team cohesiveness. Third, empathy leadership of hotel companies' culinary department has a significant positive impact on members' team cohesiveness. Fourth, job engagement has a significant positive (+) mediating effect in the relationship between empathy leadership and team cohesiveness in culinary department. Conclusion: This study supports the theory that an emotional and empathic leader's behavior or ability can change the effectiveness or atmosphere of a rapidly changing hotel culinary team organization by presenting a research model on the effect of empathic leadership on job engagement and team cohesiveness. And hotel chefs should be more aware of the importance of empathic leadership and make them a human resource of the organization through formal and informal communication with culinary employees.

The Effect of Five-Star Franchise Hotel Chef's Empathy Leadership on Job Engagement and Team Cohesiveness

  • LEE, Dong-cheul;KOO, Dong-Woo;SHIN, Dong-Jin
    • 한국프랜차이즈경영연구
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    • 제12권3호
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    • pp.35-46
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    • 2021
  • Purpose: The hotel industry needs a leader who can actively demonstrate leadership to respond to and accept changes in the organization in a highly competitive and fast-changing environment. Therefore, the role of leaders who instill clear vision and goals of the organization in their members, listen to their opinions, and empathize is paramount. Leaders should encourage successful organizational activities based on active participation by employees and create the best environment for working with a sense of mission and responsibility. This study aims to identify the relationship between empathy leadership and job engagement as a result variable of team cohesion in the hotel culinary department and conduct empirical studies on the role of empathy leadership and job engagement. Research design, data, and methodology: The data were collected from employees who work in culinary department at a five-star franchise hotel located in the Seoul metropolitan area. Because it is difficult to conduct a survey through face-to-face contact with employees due to the COVID-19 pandemic, the online survey was conducted from February 1 to February 28, 2020. A total of 330 questionnaires through online were distributed and 268 employees completed the survey, yielding a response rate of 81%. Of the 268 returned responses, 27 responses were not usable due to missing information. Thus, a total of 241 responses were used for analysis. Results: The study results are as follows. First, it has been shown that the empathy leadership of culinary department in hotel companies has a significant positive impact on the job engagement. Second, it has been shown that job engagement has a significant positive effect on members' team cohesiveness. Third, empathy leadership of hotel companies' culinary department has a significant positive impact on members' team cohesiveness. Fourth, job engagement has a significant positive (+) mediating effect in the relationship between empathy leadership and team cohesiveness in culinary department. Conclusion: This study supports the theory that an emotional and empathic leader's behavior or ability can change the effectiveness or atmosphere of a rapidly changing hotel culinary team organization by presenting a research model on the effect of empathic leadership on job engagement and team cohesiveness. And hotel chefs should be more aware of the importance of empathic leadership and make them a human resource of the organization through formal and informal communication with culinary employees.

The Effect of Salesperson's Guanxi on Sale Performance : A Comparison with Customer Orientation

  • Lee, Sang-Jin;Song, Shan-Ji;Chang, Woo-Choul;Kim, Kun-Bae
    • International Journal of Advanced Culture Technology
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    • 제9권3호
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    • pp.92-99
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    • 2021
  • In this research, it was investigated the competence of Korean salesmen in the insurance business(B2C, consumer goods marketing) and information communication industry(B2B, industrial goods marketing) at the individual level rather than the organizational level. The salesperson's Guanxi ability means the salesperson's ability to create, maintain, develop the Guanxi ability. Namely, it was investigated whether the Korean salesman's Guanxi ability is the effective and persuasive concept in explaining the sales performance(company performance, business performance). The purpose of this paper was to verify which variables, among Guanxi ability and customer orientation, better explain the sales performance of salespeople. The Western concept of marketing that is closest to Guanxi is the concept of the customer-orientation that is based on the theory of relationship exchange. Confucian culture in the East is the construct concept, Guanxi is the measurement. The relational exchange theory in the West is the construct concept, customer orientation is the measurement. As the result of the analysis, we found that the Guanxi proved a greater correlation with sales performance than customer orientation. In the information technology industry, there was a big difference compared to insurance industry, whereas Guanxi and customer orientation had a similar level of correlation with sales performance. In the case of the insurance industry, we found that the Guanxi and sales performance were significant but the customer orientation and sales performance were not. This means that sales performance can be accurately and sufficiently explained only by adding the Guanxi ability in addition to customer orientation. The result of analyzing the mediating effect of the Guanxi ability between customer orientation and company performance, customer orientation was significant with Guanxi, and customer orientation and company performance were also significant. But, when the Guanxi was used as the parameter, the Guanxi was significant with company performance, but the customer orientation was not. Even when the dependent variable was business performance, when the Guanxi was used as the parameter, we found that the Guanxi was significant with the business performance, but the customer orientation was not. Namely, it proved Guanxi ability and customer orientation are completely independent concepts. In addition, we found that the information technology industry, unlike the insurance industry, mediated the Guanxi ability between customer orientation and sales performance. We confirmed that in the future, salespeople should not only rely on rational methods to maintain and reinforce customer relationships, but must consider the emotional factors through empathy with customers.

기계공학분야 연구자들의 연구데이터 생산과 관리에 관한 연구 (A Study on Research Data Creation and Management by Researchers in Mechanical Engineering)

  • 박윤미;김지현
    • 한국기록관리학회지
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    • 제21권4호
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    • pp.137-162
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    • 2021
  • 본 연구는 기계공학 분야 연구자들의 연구데이터 생산과 관리에 대한 인식과 경험을 조사하고 해당 분야의 연구데이터 관리와 서비스를 위한 시사점을 제안하는 것을 목적으로 한다. 국내외 연구기관의 연구데이터 관리 및 서비스에 대해 알아보고, 국내 기계공학 분야 연구기관의 소속 연구자들을 대상으로 심층 면담을 실시하여 '연구데이터, 책임있는 연구수행과 연구윤리 준수, 연구데이터 관리의 효용성 및 효과성, 연구데이터 공유의 가치' 등 4개의 주요범주로 연구데이터 생산과 관리에 대한 인식과 행태를 분석하였다. 기계공학분야 연구데이터 관리와 서비스를 위해서는, 생산과정과 유형, 형태에 대한 데이터 조사를 실시하여 명시적 메타데이터와 암시적 맥락정보의 수집이 필요하며 데이터학술지에 데이터 논문을 출판함으로써 연구실적으로 인정하는 방안을 제안하고 안전한 데이터 관리와 연구자들간의 소통을 지원하는 클라우드 기반 시스템 등의 인프라 마련이 필요하다. 또한 연구 현장의 다양한 관계자들이 조직적 차원의 연구데이터 관리와 서비스에 대한 역할과 책임을 배분하는 것이 중요함을 제언하였다.

초등학생의 자원봉사활동과 자기개발 활동이 주관적 행복감에 미치는 영향과 리더십 생활기술의 매개효과 검증 (The effect of elementary school students' volunteer activities and self-development activities on subjective happiness and the mediating effect of leadership life skills)

  • 우정희;방해순
    • 산업융합연구
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    • 제20권3호
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    • pp.89-97
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    • 2022
  • 본 연구는 초등학생의 자원봉사활동과 자기개발 활동이 주관적 행복감에 미치는 영향을 파악하고 이를 바탕으로 리더십 생활기술의 매개효과를 검증하는 것을 목적으로 한다. 조사대상자는 청소년 활동 참여 실태조사로 한국청소년 정책 연구원에서 2018년 조사한 자료로 초등학교에 재학 중인 2,739명 중 무응답 및 결측치를 제거하고 최종 1,978명을 선정하였다. 분석방법은 본 연구의 목적을 달성하기 위해 SPSS WIN 25.0 프로그램을 사용하였다. 그리고 매개효과검증은 Baron&Keeny(1986)의 3단계 매개효과 분석을 실시하였다. 분석결과, 초등학생의 봉사활동과 주관적 행복감의 관계에서 리더십 생활기술은 완전매개하는 것으로 나타났다. 자기개발활동과 주관적 행복감의 관계에서도 리더십 생활기술은 완전매개하고 있는 것으로 확인되었다. 이와 같은 연구결과를 토대로 초등학생의 주관적 행복감을 높이기 위해 리더십 생활기술인 커뮤니케이션과 조직관리기술을 향상할 수 있는 실천기술을 개발하기 위한 방안을 논하였다.

The Role of Innovative Activities in Training Students Using Computer Technologies

  • Minenok, Antonina;Donets, Ihor;Telychko, Tetiana;Hud, Hanna;Smoliak, Pavlo;Kurchatova, Angelika;Kuchai, Tetiana
    • International Journal of Computer Science & Network Security
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    • 제22권8호
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    • pp.105-112
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    • 2022
  • Innovation is considered as an implemented innovation in education - in the content, methods, techniques and forms of educational activity and personality education (methods, technologies), in the content and forms of organizing the management of the educational system, as well as in the organizational structure of educational institutions, in the means of training and education and in approaches to social services in education, distance and multimedia learning, which significantly increases the quality, efficiency and effectiveness of the educational process. The classification of currently known pedagogical technologies that are most often used in practice is shown. The basis of the innovative activity of a modern teacher is the formation of an innovative program-methodical complex in the discipline. Along with programmatic and content provision of disciplines, the use of informational tools and their didactic properties comes first. It combines technical capabilities - computer and video technology with live communication between the lecturer and the audience. In pedagogical innovation, the principles reflecting specific laws and regularities of the implementation of innovative processes are singled out. All principles are elements of a complex system of organization and management of innovative activities in the field of education and training. They closely interact with each other, which enhances the effect of each of them due to the synergistic effect. To improve innovative activities in the training of students, today computer technologies are widely used in pedagogy as a science, as well as directly in the practice of the pedagogical process. They have gained the most popularity in such activities as distance learning, online learning, assistance in the education management system, development of programs and virtual textbooks in various subjects, searching for information on the network for the educational process, computer testing of students' knowledge, creation of electronic libraries, formation of a unified scientific electronic environment, publication of virtual magazines and newspapers on pedagogical topics, teleconferences, expansion of international cooperation in the field of Internet education. The article considers computer technologies as the main building material for the entire society. In the modern world, there is a need to prepare a person for life in a multimedia environment. This process should be started as early as possible, because the child's contact with the media is present almost from the moment of his birth.