• Journal of Information Technology Services
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• v.9 no.4
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• pp.169-185
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• 2010

According to software growth, also software maintenance has been continuously improving. In addition, the existing concept of software maintenance process demands operational management and improvement of service task. However, when we perform maintenance task, we have several constraints about applying service based requirement to system. Therefore, in order to solve these problems, we need a study of task of process for service based maintenance. In this paper, we propose a Service based Software Maintenance Process. Proposed process based on MaRMI-RE standard for software development and maintenance and compares it with the service based representative standards. In a related works, we study activity of ITIL and identify activities and tasks for maintenance. After this, identified activities and tasks compare with activities of MaRMI-RE. And then, we derive activities and tasks of a Service based Software Maintenance Process. Finally, we validate a result by comparing the proposed process with a general service operational process.

• Journal of the Korean Society of Systems Engineering
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• v.9 no.1
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• pp.13-23
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• 2013

Operational Concept Descriptions or Document(OCD) shall be developed to understand stakeholder's desire for to-be-delivered system. But there is little study on methodology of OCD generation and many developers do not understand importance of OCD in Korea. According to Nicole Roberts' industry(18 U.S. companies and organizations) survey, only 30% of system development projects had OCD, too. Researchers and developers have opposing views regarding the generation of an OCD. Many researchers believe that the development and use of operational concepts at the start of large projects is essential. Alternatively, developers may view the OCD as a burden to the development process rather than an enabler due to the extensive documentation requirement. In this paper a couple of OCD guidelines were investigated to clarify how to build a CONOPS effectively and what to include. Finally, OCD for rotorcraft based Personal Air Vehicle System(PAVS) was developed as a case study. In the future, a template for generating OCD appropriate to Korean environment could be proposed.

• Korea Journal of Hospital Management
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• v.15 no.3
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• pp.143-169
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• 2010

This is a case study of Seoul St. Mary's Hospital applying a real-time enterprise (RTE) strategy to improve customer satisfaction and operational efficiency with the main process of medical institutions. The hospital is applying an RTE strategy to get real-time information on occurrences at each contact point of the main process of the medical institution from reservation to discharge through dashboard and to resolve issues through rapid decision-making. The RTE strategy of the hospital has some summaries: First, the hospital has linked a hospital management strategy to the RTE strategy to build a patient-centered treatment process. Second, the hospital has operated a control tower for change management and implementation monitoring in the process of implementing the RTE strategy. Third, the hospital has built systematic RTE-based environment as an application program in which the nU System is linked to Business Processor Renovation (BPR) promoted from 2006 on. Fourth, the hospital is applying a strategy to improve efficiency in operating the hospital by increasing customer satisfaction, removing inefficiency and variability, and managing medical resources efficiently through the RTE strategy. Fifth, it has established an information-sharing system through authority management for each user in terms of RTE information. Sixth, it has supplemented limitations of short-term information of the RTE strategy by linking the key performance index to the cost information system in order to improve performance of the RTE strategy. Seventh, it has improved customer satisfaction and achieved higher performance in improving operational efficiency, as compared with rival hospitals, through the RTE strategy.

• Journal of Information Technology Services
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• v.4 no.1
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• pp.129-139
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• 2005

This paper proposes a framework of Operational Risk-based Business Continuity System(ORBCS), and develops protection system for operational risk through operational risk assessment and loss distribution approach based on risk management guideline announced in the basel II. In order to find out financial operational risk, business processes of domestic bank are assorted by seven event factors and eight business activities so that we can construct the system. After we find out KRI(Key Risk Indicator) index, tasks and risks, we calculated risk possibility and expected cost by analyzing quantitative data, questionnaire and qualitative approach for AHP model from the past events. Furthermore, we can assume unexpected cost loss by using loss distribution approach presented in the basel II. Each bank can also assume expected loss distributions of operational risk by seven event factors and eight business activities. In this research, we choose loss distribution approach so that we can calculate operational risk. In order to explain number of case happened, we choose poisson distribution, log-normal distribution for loss cost, and estimate model for Monte-Carlo simulation. Through this process which is measured by operational risk. of ABC bank, we find out that loss distribution approach explains closer unexpected cost directly compared than internal measurement approach, and makes less unexpected cost loss.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.32 no.3
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• pp.127-134
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• 2009

RAM(Reliability, Availability, Maintainability) is important performance factor to keep combat readiness and optimize operational and maintenance cost of weapon systems. This paper discusses the method to establish RAM for combat readiness by using field failure data from similarity equipments. Operational availability is estimated from a binomial distribution function of user's operational conditions such as combat readiness preservation probability, operational rate, operational availability and total number of equipment. Reliability and maintainability is estimated from field failure data from similarity equipment to accomplish operational availability. The effectiveness of established RAM is verified through analysis of combat readiness preservation probability and mission reliability. A case study of weapon system illustrates the process of the proposed method.

• Journal of the Korea Safety Management & Science
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• v.9 no.6
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• pp.9-17
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• 2007

This article addresses the question of how the operational architecture for a railway safety information system should be developed. A successful railway safety information system can be developed by fully reflecting the business process and needs at the enterprise level. To date, there has been minimal research effort towards the development of the operational architecture for a railway safety information system. To this end, a variety of enterprise architectures have been studied so far. In this paper, as an important guideline, DoDAF (Architecture Framework) is selected to be used in developing a railway safety information system. In particular, we propose a method to implement the operational architecture based on DoDAF.

• The Journal of Korean Association of Computer Education
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• v.13 no.2
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• pp.1-14
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• 2010

Previous researches on the improvement of logical thinking in Informatics subject have used general logical thinking test and only limited improvement of logical thinking by programming learning result. In this study, the operational definition of the logical thinking in problem-solving process on Informatics education is different from the general logical thinking and the logical thinking of the other subjects. Firstly, we suggested the operational definition of components of logical thinking using the open questionnaire by expert and research team discussion. Also, we suggested the relationship between the operational definition and contents of the 'problem-solving methods and procedure' section in secondary Informatics subject. Finally, this study developed the evaluation contents based on the operational definition of components of logical thinking. The components of logical thinking which was required in problem-solving process on Informatics subject were ordering reasoning, propositional logic, controlling variables, combinatorial logic, proportional reasoning. We suggested the relationship between operational definition and problem-solving process and assessment of logical thinking in problem-solving process on Informatics subject. This paper will give meaningful insight to supply the guideline of the teaching strategy and evaluation methods for improving the logical thinking in Informatics education.

• Journal of the Korean Society of Systems Engineering
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• v.16 no.2
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• pp.118-130
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• 2020

Modern weapon systems are composed of complex systems(System of Systems) and require a complex and advanced operational concept that performs missions through interoperability with various weapon systems. In order to derive the operational concept of the weapon system that the military wants to acquire (i.e., single mission, component operation, Joint and Alliance operations), it is necessary to identify the system related to the weapon system, environmental factors and restrictions of the weapon system to be developed. Through the derivation of the operational concept, the weapon system acquisition agency can reasonably and accurately extract various and complex requirements. In this paper, we propose a complementary method of using MND-AF to OCD and ORD required in weapon system acquisition process. MND-AF can increase the understanding and consensus of business stakeholders (users, acquirers, developers, etc.) by showing the results of weapon system analysis from various perspectives. We compare the items in the standard form of OCD and ORD with the MND-AF outputs.

• Journal of Korean Institute of Industrial Engineers
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• v.29 no.1
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• pp.21-31
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• 2003

Determination of operational dimensions and tolerances is complex if there exist inconsistencies between operational and design specifications. Dimension and tolerance charts (D&T charts) have been used to establish the relationships among operational dimensions in complex machining. This chart proves that individual operations can be harmonized when they are interconnected. However, it is hard to generate the chart manually. Because operational dimensions and tolerances must meet the design specifications, the dimensions and tolerances of interconnected operations have to be verified serially for economical operations. In this paper, the chart is automatically generated from the interconnected operations. More importantly, all operational dimensions and tolerances displayed in the chart have been verified by using LP to meet the design specifications. Finally, the chart is converted to an operational routing sheet that contains a detailed process plan along with cutting speed, feed rate, and operational references based on material hardness, surface finish, and tool nose radius.

• Journal of the Ergonomics Society of Korea
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• v.34 no.5
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• pp.519-529
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• 2015

Objective: This study aims to analyze the characteristics of occupational accidents and injuries of telecommunications line and cable workers by type of workplace and operational process of cabling service and to provide baseline data in establishing the preventive policies for occupational accidents and injuries. Background: In order to set up the preventive policies for occupational injuries and illness systematically, the accident analysis by industry should be preceded. To establish more effective policies, it should be done by occupation for persons who work in various kinds of occupation rather than by industry for persons who do in the same occupation. Method: In this study, the 176 occupational accidents and injuries were classified by type of workplace - indoor (inside building) and outdoor (at the top of utility pole, in a manhole, or in the fields) - and also done by operational process involved at the time of the accident. By analyzing the characteristics of occupational injuries and illness by type of workplace and operational process, respectively, this study can be helpful in establishing the preventative policies for occupational accidents and injuries. Results: The characteristics of occupational accidents and injuries by type of workplace showed that there were differences in terms of accident rate between indoor and outdoor on age of the injured, while not on employment-size and work experience of the injured. In addition, the characteristics on accident type, agency of accident, parts of body affected, and operational process between indoor and outdoor workplaces were statistically different each other. Conclusion and Application: The findings of occupational accidents' characteristics can be applied to the establishment of systematic preventative policies for occupational accidents of telecommunications line/equipment workers.