• Title/Summary/Keyword: Operation Strategies

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An Exploratory Study on the Factors Affecting the Success and Utilization of Reestablished Knowledge Management Systems in a Customer Center: Case of K Life Insurance (고객센터 지식관리시스템 재구축 성공과 활용에 영향을 미치는 요인에 관한 탐색적 연구: K 보험사 사례를 중심으로)

  • Hong, Byung Sun;Koh, Joon;Cheong, Ki Ju
    • Knowledge Management Research
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    • v.17 no.3
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    • pp.93-116
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    • 2016
  • Knowledge, as a source of firm's competitive edges, has been drawing attention, while numerous enterprises are investing huge amount of assets to foster the right environments for executing knowledge management (KM). As a practical way of such KM, knowledge management systems (KMS) support the creation, diffusion, and utilization of knowledge, which are the tools for practicing such management style. Recently, the customer centers which make the closest contact with the customers are being concerned about the establishment of KMS. Considering the characteristics of real-time problem solving in customer centers during the consultation with the customers, the importance of KMS is paramount to the centers. This study analyzes major factors influencing the success and utilization of the customer center KMS's reestablishment, as an exploratory case study of the reestablishment of KMS in the customer center of K insurance company. First, the characteristic differences between the customer center's KMS and the traditional KMS are discussed, and the triangulation technique is applied to secure objectivity of this case study's findings. Major results of the case study state that, for the success of KMS and improvement of utilization, the followings should be considered preferentially: excellent system quality (accessibility, user convenience, easy searching, speed/menus); high information quality (accuracy, usefulness, timeliness, task-relevance, diversity, degree of specification); appropriate operation strategy and process for the utilization of system (education, training opportunity, appropriate personnel, speed and procedure of approval, compensation/evaluation); and change management via the support from the CEO's level (concern and participation of CEO, will to propel the project, investment, advertisement, etc.). This study provides practical suggestions with respect to factors which should be more carefully dealt with, since still many customer centers have hard time establishing and operating KMS due to lack of previous studies.

A Study on the Life Cycle Cost Calculation of the Railroad Vehicle Based on the Maintenance Information (철도차량 유지보수정보를 이용한 수명주기비용 계산 연구)

  • Kim, Jae-Hoon;Jun, Hyun-Kyu;Park, Jun-Seo;Jeong, Hyun-Yong
    • Journal of the Korean Society for Railway
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    • v.12 no.1
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    • pp.88-94
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    • 2009
  • Life cycle costing is one of the most effective approaches for the cost analysis of long-life products such as the railroad vehicle. Life cycle costing includes the cost of concept design, development, manufacture, operation, maintenance and disposal. Especially, life cycle costing in the railroad industry has been focused on the maintenance cost. In this paper, the standard, guide and maintenance information of railroad vehicle were investigated, and the unique corrective and preventive maintenance templates of railroad vehicle were proposed. Maintenance cost of an auxiliary power supply system of EMU was predicted by using the proposed templates. The results show that the preventive maintenance, PM, cost is much higher compare to corrective maintenance, CM, cost because of daily and monthly maintenance tasks which require lots of labor work. It is expected that these templates can help railroad operators make maintenance strategies with consideration of the cost parameter.

An Empirical Assessment of the Strategic Roles of e-Learning Center in the Community of Local Universities (지역 대학 e-Learning 센터의 전략적 역할분석에 관한 연구)

  • Jeong Dae-Yul;Kim Kwon-Su
    • The Journal of Information Systems
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    • v.14 no.2
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    • pp.75-99
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    • 2005
  • Today, many universities are confronted with the changing education paradigm such as e-learning, Distance Education, Virtual University, This IT-based teaming paradigm shift is certainly a new opportunity or a threat to our universities. To overcome this problem the universities should think e-Learning as strategic weapon, such as many firms created competitive weapons from the information systems at the 1980s. So, e-Learning system can be a SIS(Strategic Information System) which supports university's future education strategies. To build a e-Learning system, not only many H/W and S/W resources but also expert personnels are required. An organization such as local university who is week at financial status can't himself plan the system. The Local University Community e-Learning Centers that support the demand of e-learning for their community are recommended. In order to operate these centers efficiently, the strategic roles of the e-Learning center should first be defined. To define the strategic roles, We classified the strategic roles of the e-Learning center into four dimensions, (1) to improve management efficiency, (2) to enhance educational service, (3) to acquire competitive advantages, (4) to build new education infrastructure, and each dimension has 5 or 6 measurement items. As result, to enhance the educational service was considered as the most significant factor among the four dimensions of strategic roles, and the infrastructure building was the next. We also tried to find the difference for each factor by the characteristics of responsor. The data showed that there was litter difference between the groups in evaluating the significance of strategic roles of e-learning centers. Through the strategic roles definition and analysis of expected role ratings, we could have recommended the direction and operation policies of the e-Loaming centers.

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An Vulnerability Analysis and Countermeasures for Security in Outdoor Risk Management System based on IoT Technology

  • Jee, Sung-Hyun
    • Journal of the Korea Society of Computer and Information
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    • v.25 no.7
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    • pp.85-92
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    • 2020
  • Following the development of Internet of Things (IoT) technology, the scope of application of IoT technology is expanding to industrial safety areas that detect and prevent possible risks in outdoor environments in advance, away from improving the convenience of living in indoor environments. Although this expansion of IoT service provides many advantages, it also causes security problems such as data leakage and modulation, so research on security response strategies is being actively carried out. In this paper, the IoT-based road construction risk management system in outdoor environment is proposed as a research subject. As a result of investigating the security vulnerabilities of the low-power wide-area (LPWA, BLE) communication protocol applied to the research targets, the security vulnerabilities were identified in terms of confidentiality, integrity, and availability, which are the three major elements of information security, and countermeasures for each vulnerability were proposed. This study is meaningful in investigating and analyzing possible vulnerabilities in the operation of the IoT-based risk management system and proposing practical security guidelines for each vulnerability.

Forecasting the Container Volumes of Busan Port using LSTM (LSTM을 활용한 부산항 컨테이너 물동량 예측)

  • Kim, Doo-hwan;Lee, Kangbae
    • Journal of Korea Port Economic Association
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    • v.36 no.2
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    • pp.53-62
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    • 2020
  • The maritime and port logistics industry is closely related to global trade and economic activity, especially for Korea, which is highly dependent on trade. As the largest port in Korea, Busan Port processes 75% of the country's container cargo; the port is therefore extremely important in terms of the country's national competitiveness. Port container cargo volume forecasts influence port development and operation strategies, and therefore require a high level of accuracy. However, due to unexpected and sudden changes in the port and maritime transportation industry, it is difficult to increase the accuracy of container volume forecasting using existing time series models. Among deep learning models, this study uses the LSTM model to enhance the accuracy of container cargo volume forecasting for Busan Port. To evaluate the model's performance, the forecasting accuracies of the SARIMA and LSTM models are compared. The findings reveal that the forecasting accuracy of the LSTM model is higher than that of the SARIMA model, confirming that the forecasted figures fully reflect the actual measurement figures.

Multi-sensor Fusion Based Guidance and Navigation System Design of Autonomous Mine Disposal System Using Finite State Machine (유한 상태 기계를 이용한 자율무인기뢰처리기의 다중센서융합기반 수중유도항법시스템 설계)

  • Kim, Ki-Hun;Choi, Hyun-Taek;Lee, Chong-Moo
    • Journal of the Institute of Electronics Engineers of Korea SC
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    • v.47 no.6
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    • pp.33-42
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    • 2010
  • This research propose a practical guidance system considering ocean currents in real sea operation. Optimality of generated path is not an issue in this paper. Way-points from start point to possible goal positions are selected by experienced human supervisors considering major ocean current axis. This paper also describes the implementation of a precise underwater navigation solution using multi-sensor fusion technique based on USBL, GPS, DVL and AHRS measurements in detail. To implement the precise, accurate and frequent underwater navigation solution, three strategies are chosen. The first one is the heading alignment angle identification to enhance the performance of standalone dead-reckoning algorithm. The second one is that absolute position is fused timely to prevent accumulation of integration error, where the absolute position can be selected between USBL and GPS considering sensor status. The third one is introduction of effective outlier rejection algorithm. The performance of the developed algorithm is verified with experimental data of mine disposal vehicle and deep-sea ROV.

THINNED PIPE MANAGEMENT PROGRAM OF KOREAN NUCLEAR POWER PLANTS

  • Lee, S.H.;Lee, Y.S.;Park, S.K.;Lee, J.G.
    • Corrosion Science and Technology
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    • v.14 no.1
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    • pp.1-11
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    • 2015
  • Local wall thinning and integrity degradation caused by several mechanisms, such as flow accelerated corrosion (FAC), cavitation, flashing and/or liquid drop impingements, are a main concern in carbon steel piping systems of nuclear power plant in terms of safety and operability. Thinned pipe management program (TPMP) had been developed and optimized to reduce the possibility of unplanned shutdown and/or power reduction due to pipe failure caused by wall thinning in the secondary side piping system. This program also consists of several technical elements such as prediction of wear rate for each component, prioritization of components for inspection, thickness measurement, calculation of actual wear and wear rate for each component. Decision making is associated with replacement or continuous service for thinned pipe components. Establishment of long-term strategy based on diagnosis of plant condition regarding overall wall thinning is also essential part of the program. Prediction models of wall thinning caused by FAC had been established for 24 operating nuclear plants. Long term strategies to manage the thinned pipe component were prepared and applied to each unit, which was reflecting plant specific design, operation, and inspection history, so that the structural integrity of piping system can be maintained. An alternative integrity assessment criterion and a computer program for thinned piping items were developed for the first time in the world, which was directly applicable to the secondary piping system of nuclear power plant. The thinned pipe management program is applied to all domestic nuclear power plants as a standard procedure form so that it contributes to preventing an accident caused by FAC.

The Development and Application of Elementary Science Convergence Program using Anamorphic Optical Illusion Art (아나모픽 착시예술을 활용한 초등 과학 융합 프로그램 개발 및 적용)

  • Ahn, Jaehong;Kwon, Nanjoo
    • Journal of Korean Elementary Science Education
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    • v.34 no.2
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    • pp.224-237
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    • 2015
  • In this study, in regard to the change of the paradigm to STEAM (Science, Technology, Engineering, Arts, and Mathematics), we have looked into the ways to apply scientific inquiry through the arts, discussed the educational implications for the ways to step forth with the science and the arts in educational field. In the development of the strategies related to the optical illusion arts, to make sure that the design-oriented science education to reach its goal to make effective teaching, students need to be understood in the method of the artistic designs. Totally it had two rounds for inspection about operation of the convergence with curriculum. As a result, students changed attitude to concentrate in class naturally while doing their art work, participating in person rather than simply looking. It is caused by the scientific approach to strategy of illusion arts. In addition, we could see that students change into a proactive manner as well as teachers comments that they are communicate and make a complete the work with others. A lot of researches give that science can provide the ideas as a method to arts, arts can provide creative ideas to science, but it is still lacking that research can be applied to education specifically on how to. An efforts in the number of collaborative research will continue to introduce, as this study STEAM of science and arts in the field of education be shifted paradigm.

Deriving the Effective Improvement Elements of the Emergency Room in Large General Hospitals (신종 감염병 환자의 효율적 처치를 위한대형병원 응급실 관리요소의 중요도 도출)

  • Yoon, Songyi
    • Journal of Korean Critical Care Nursing
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    • v.8 no.2
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    • pp.66-79
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    • 2015
  • Purpose: This study aimed to derive the elements for effectively improving the management of emerging infectious diseases in the emergency room in large general hospitals. Methods: This research involved an analytic hierarchy process analysis of 10 experienced nurses working in a large general hospital located in the Seoul metropolitan area. The weighted values of the criteria for evaluating the importance of the management elements of patients with emerging infectious diseases in the emergency room of large general hospitals were derived using an analytic hierarchy process survey. Results: The results of the analytic hierarchy process analysis showed that experts considers responsiveness (0.291) as most important with respect to the criteria for the policy for isolation and control of infectious patients. The order of importance of the criteria for the policy for isolation and control of infectious patients were as follows: responsiveness (0.291), economical efficiency (0.257), feasibility (0.242), and sustainability (0.209). Subsequently, the weighted values of the management of the policy elements were determined based on the derived importance of the criteria mentioned above. These were, in order of priority, the construction of communication channels with the government authorities when dealing with emerging infectious diseases (15.9%), the equipment and provision of personal protective equipment to protect nurses from infection and dissemination of material (14.6%), and the operation of the isolation room and patient separation systems (14.1%). Conclusion: This study suggests critical strategies for infection control during a pandemic of emerging infectious disease.

Analysis on the Satisfaction by MICE Participants in Busan Metropolitan (부산 MICE 참가자의 만족도 분석)

  • Kang, Hae-Sang;Song, Kang-Young
    • The Journal of the Korea Contents Association
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    • v.10 no.11
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    • pp.414-423
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    • 2010
  • The purpose of this study was to provide basic data to establish MICE(meeting, incentive, convention, exhibition) marketing strategies in Busan Metropolitan by examining its satisfaction level. Surveys were conducted for participants of 10 cases of Meetings, Incentive, Conventions and Exhibition in Busan Metropolitan. A time series analysis was performed by its data from 2002 to 2008. Research findings showed that accomodations, facilities and MICE operation were highly scored, while connected tour, shopping, easy access to airport, and interpretation were scored relatively low. Especially connected tour was scored very low. Therefore, we should concentrate on tourism attractions and tourism information services to improve visitors satisfactions. Second, we should develop shopping items to improve satisfactions of MICE visitors. Since this study only targeted the 10 MICEs they cannot represent the entire MICEs in Busan and absolute comparison was difficult because of different content and size of each MICE, which could be the limitation of this study.