• Title/Summary/Keyword: Online Reference Service

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Factors Affecting the Intention to Buy of Adolescents Toward e-Learning -Focused on the Moderating Effect of Adolescents's Conformity- (청소년들의 e-Learning 구매에 영향을 미치는 요인 -청소년들의 동조성에 따른 조절효과를 중심으로-)

  • Suh, Mun-Shik;Cho, Sang-Lee;Noh, Hye-Yeon
    • The Journal of the Korea Contents Association
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    • v.9 no.11
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    • pp.376-390
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    • 2009
  • The objective of this study is to examine the factors affecting adolescents' intention to buy e-Learning web site, expecially focuses on the moderating effect of adolescents's conformity. The main results are as follows. First, teacher's ability, personalized service, easy for service search, interaction between students, service revival for joining e-Learning sites affect intention to buy e-Learning web site through perceptual usefulness, except for entertainment. Second, perceptual usefulness has positive effect on intention to buy. Third, According to conformity, personalized service has different effect on perceptual usefulness. The result shows higher in high conformity group than low conformity group. It means e-Learning companies should focus on reference group or special group to effect their marketing strategy on adolescents. Lately, preceded studies investigated using SERVQUAL or SERVERF which were suit to offline. But, this study found e-Learning factors which are suitable to online. So, the factors and the results are more useful to e-Learning companies.

A Study of Digital Library Service Records and User Privacy (디지털도서관서비스기록과 이용자프라이버시에 관한 연구)

  • Noh, Young-Hee
    • Journal of the Korean Society for information Management
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    • v.29 no.3
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    • pp.187-214
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    • 2012
  • Libraries are founded to ensure the intellectual freedom of citizens, and citizens have the right to confidentiality regarding their needs, information access, and information use. Protecting users' privacy is critical to safeguarding their freedom of speech, freedom of thought, and freedom of assembly. Libraries and librarians should seriously concern themselves with their users' privacy because protecting this privacy is part of their most important mission, and, in doing so, users can truly enjoy their intellectual freedom. This study extensively investigated and analyzed the possibility of privacy invasion that may occur in libraries. As a result, cases of potential invasion of privacy in libraries were summarized in the following three categories: violations occurring in the process of national or law agencies' enforcement operations; violations occurring in the process of routine library services such as circulation, reference, online searching etc.; and violations occurring by outsourcing library services.

A Study on the Web User Service of the Bibliographic Network (서지 네트워크의 웹 이용자 서비스 연구)

  • Lee, Ji-Won
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.21 no.1
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    • pp.5-17
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    • 2010
  • Search engines, web portal sites, online book stores are being the main stream of information network. Library and its catalog has not influenced as the way it had been to the information network any more. Thus, institutions leading the bibliographic network started to pay much attention to the web user service. This article firstly reviewed the development of the bibliographic network, next generation catalog interface and OPAC 2.0, and investigated the case of OCLC in detail. Based on the reviews, this study suggested the development plan of bibliographic network focusing on the web user service in terms of the three strategies. It is hoped that this article will be the basic study for the future of the bibliographic network and the reference for the changes and improvements of libraries and catalog services.

Suggestions for Advanced YouTube E-learning Service for MZ Generation (MZ세대를 위한 유튜브 이러닝의 고도화 서비스 제안)

  • Ha, Jae-Hyeon;Kim, Seung-In
    • Journal of Digital Convergence
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    • v.20 no.1
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    • pp.309-316
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    • 2022
  • This study is a study on the YouTube e-learning advanced service plan in the non-face-to-face era. The trends in education change were examined through literature research and prior research, and improvement measures were suggested through online surveys and in-depth interviews. As for the research method, the first online survey was conducted based on the Honeycomb model and the Likert 5-point scale targeting 90 MZ generation who have experience learning on YouTube for a total of 14 days from October 15 to 28, 2021. A second in-depth interview was conducted with 6 people who answered that the frequency of learning through YouTube is high. As a result of the experiment, users thought that there was an improvement point according to the purpose of learning, and they were able to derive elements that felt a problem in common. In addition, I proposed a new YouTube learning platform through additional questions. Through this study, it is expected that YouTube e-learning service reference materials can be used to respond to the post-non-face-to-face era.

Analysis on Online Contents Services of National Archives (보존기록관리기관의 온라인 콘텐츠 유형과 특징)

  • Jeon, Soo-Jin
    • Journal of Korean Society of Archives and Records Management
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    • v.8 no.2
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    • pp.127-152
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    • 2008
  • This article focuses on analyzing the cases of on-line archival contents services of the national archives' web-sites and explaining their types and characteristics. This study defines the concept of on-line archival contents services through literature review. Then, it examines the cases of on-line archival contents provided by web-sites of the USA, the UK, Australian and Korean national archives. The types of on-line archival contents services are classified in accordance with the main purpose of use, the structure, and the way of interaction between contents and users. Lastly, it summarizes their structural and thematic characteristics by type and country.

A Bundled Educational Solution to Reduce Incorrect Plaster Splints Applied on Patients Discharged from Emergency Department

  • Chia Wei Jennifer Ting;Shu Fang Ho;Fatimah Lateef
    • Quality Improvement in Health Care
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    • v.29 no.2
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    • pp.64-84
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    • 2023
  • Purpose:Plaster splints are routinely performed in the Emergency Department (ED) and avoidable complications such as skin ulcerations and fracture instability arise mainly due to improper techniques. Despite its frequent use, there is often no formal training on the fundamental principles of plaster splint application for a medical officer rotating through ED. We aim to use Quality Improvement (QI) methodology to reduce number of incorrect plaster splint application to improve overall patient care via a bundled educational solution. Methods: We initiated a QI program implementing concepts derived from the Institute for Healthcare Improvement models, including Plan-Do-Study-Act (PDSA) cycles, to decrease the rate of incorrect plaster splint application. A bundled education solution consisting of three sequential interventions (practical teaching session, online video lecture and quick reference cards) were formulated to specifically target critical factors that had been identified as the cause of incorrect plaster splints in ED. Results: With the QI intervention, our overall rate of incorrect plaster splints was reduced from 84.1% to 68.6% over a 6-month period. Conclusion: Following the QI project implementation of the bundled educational solution, there has been a sustained reduction in incorrect plaster splints application. The continuation of the training program also ensures the sustainability of our efforts in ED.

K-Trade : Data-driven Digital Trade Framework (K-Trade : 데이터 주도형 디지털 무역 프레임워크)

  • Kim, Chaemee;Loh, Woong-Kee
    • Journal of Information Technology Services
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    • v.19 no.6
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    • pp.177-189
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    • 2020
  • The OECD has assessed Korea as the third highest in trade facilitation worldwide. The paperless trade of Korea is world class based on uTradeHub : national e-trade service's infrastructure for trade community. Over 800 trade-related document standards provide interoperability of message exchange and trade process automation among exporters, importers, banks, customs, airlines, shippers, forwarders and trade authorities. Most one-to-one unit processes are perfectly paperless & online; however, from the perspective of process flow, there is a lack of streamlining end-to-end trade processes spread over many different parties. This situation causes the trade community to endure repetitive-redundant load for handling trade documents. The trade community has a strong demand for seamless trade flow. For streamlining the trade process, processes with data should flow seamlessly to multilateral parties. Flowing data with an optimized process is the critical success factor to accomplish seamless trade. This study proposes four critical digital trade infrastructures as a platform service : (1) data-centric Intelligent Document Recognition(IDR), (2) data-driven Digital Document Flow (DDF), (3) platform based Digital Collaboration & Communication(DCC), and (4) new digital Trade Facilitation Index (dTFI) for precise assessment of K-Trade Digital Trade Framework. The results of new dTFI analyses showed that redundant reentry load was reduced significantly over the whole trade and logistics process. This study leads to the belief that if put into real-world application can provide huge economic gains by building a new global value chain of the K-trade eco network. A new digital trade framework will be invaluable in promoting national soft power for enhancing global competitiveness of the trade community. It could become the advanced reference model of next trade facilitation infrastructure for developing countries.

Applications and PR policy Use of Policy Customer Relationship Management (PCRM): PCRM PR Status and Improvement (정부 부처 정책고객서비스의 적용사례와 PR 활용방안: PCRM PR 현황 및 개선방안)

  • Woo, Chong-Moo;Kim, Man-Ki
    • Journal of Digital Convergence
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    • v.13 no.4
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    • pp.1-7
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    • 2015
  • Policy Customer Relationship Management(PCRM) is a customer relationship management of public institution. Most of public servants at the 37 government ministries, however, has used PCRM as a simple tool for email service and online survey. This study shows government officials should understand the fact that PCRM is not a tool but a management system for general public; and utilize PCRM in each and every government PR practices. When using the PCRM indispensable to be shared with the PR of public sector, PCRM PR will be activated. The study also furnish various strategies and tactics for government PCRM PR.

Development of Network-Based Online GPS Baseline Processing System (네트워크 기반 온라인 GPS 기선해석 시스템 개발)

  • Kim, Su-Kyung;Bae, Tae-Suk
    • Journal of the Korean Association of Geographic Information Studies
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    • v.14 no.2
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    • pp.138-146
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    • 2011
  • With the increased use of GPS in the field of various applications including surveying, the request for fast and precise positional information has increased. Several countries such as USA, Canada, and Australia have already been operating Internet-based automatic GPS data analysis system using e-mail and FTP. Expanding GPS market, it is necessary to establish automatic GPS baseline processing system that is accessible via Internet. The system developed in this study is operating on the web, and it allows the users to access easily regardless of time and place. The main processing engines are Bernese V5.0 and PAGES. They process user data with three GPS CORS(Continuously Operating Reference Station), and then send the report to the users through e-mail. This system allows users to process high accurate GPS data easily. It is expected that this system will be used for various GPS applications such as monitoring large-scale structures and providing spatial information services in private sector.

Researcher's Needs from KISTI Content Curation (KISTI 콘텐츠 큐레이션에 대한 연구자들의 요구)

  • Rhee, Hea Lim
    • Journal of Korean Library and Information Science Society
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    • v.51 no.4
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    • pp.121-156
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    • 2020
  • Content curation aims to limit the user's experience to the most necessary content; to do this, it is necessary to identify users' information needs. Given that KISTI's Content Curation Center was established in 2018, it had little information about its users. This study intends to investigate what content scientists want to see from KISTI and how they want it curated. It investigated researchers who worked for government-funded research institutes through online surveys and telephone interviews. This study's results helped me review the current practice of KISTI content curation and give some suggestions to improve future practice. They present information on content and content curation services required by researchers; therefore, they can be used as a reference for information agencies (e.g., libraries, data centers) to improve their content curation practices.