• Title/Summary/Keyword: On-line Service Quality

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Tribological Failure Examples Involving Hydraulic Unit, Sensor, Computer of Anti-lock Brake System in Passenger Cars (승용차 ABS의 하이드로릭 유닛, 센서, 컴퓨터에 관련된 트라이볼로지적인 고장사례 고찰)

  • Lee, IlKwon;Han, JaeOh;Lee, JongHo;Lee, YoungSuk;Kim, ChooHa
    • Tribology and Lubricants
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    • v.30 no.3
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    • pp.183-188
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    • 2014
  • In this paper, we present our analysis of tribological failure examples for an anti-lock brake system(ABS) in a car. The study range of this paper is to improve the quality of ABS system by analyzing with sensor, computer, actuator and oil lines. In the first example, the brake leak from hydraulic supply line in a caliper on the rear left side of the ABS hydraulic modulator. This produces the sponge phenomenon, where the car does not brake even when the driver operates the brake pedal. The hydraulic unit operating ABS is actuator that play role regulating drive condition according with the oil pressure supplied with wheel of a car. In the second example, the service man does not completely tighten the fixed bolt after repairing the car. This causes the ABS warning lamp to light up as the ABS wheel speed sensor cannot detect whether the ABS has been activated. In the third example, the ABS electronic control unit is separated from the soldered part of the inner circuit board. Consequently, the ABS fails in control because the ABS motor pump receives no-signal for the hydraulic unit. The wheel speed sensor has to large durability because of giving signal of acting condition to computer by detected the acceleration and deceleration of wheel of a car. In the fourth example, the ABS warning lamp lights up of when cracks propagate in the circuit board soldering part. The circuit of this computer is very important part for input and output the operating signal of system. Such failures can aggravate the durability of the ABS. Thus, the ABS needs to be optimized to eliminate malfunction phenomenon.

Brassica rapa Sec14-like protein gene BrPATL4 determines the genetic architecture of seed size and shape

  • Kim, Joonki;Lee, Hye-Jung;Nogoy, Franz Marielle;Yu, Dal-A;Kim, Me-Sun;Kang, Kwon-Kyoo;Nou, Illsup;Cho, Yong-Gu
    • Journal of Plant Biotechnology
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    • v.43 no.3
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    • pp.332-340
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    • 2016
  • Seed size traits are controlled by multiple genes in crops and determine grain yield, quality and appearance. However, the molecular mechanisms controlling the size of plant seeds remain unclear. We performed functional analysis of BrPATL4 encoding Sec14-like protein to determine the genetic architecture of seed size, shape and their association analyses. We used 60 $T_3$ transgenic rice lines to evaluate seed length, seed width and seed height as seed size traits, and the ratios of these values as seed shape traits. Pleiotropic effects on general architecture included small seed size, erect panicles, decreased grain weight, reduced plant height and increased sterility, which are common to other mutants deficient in gibberellic acid (GA) biosynthesis. To test whether BrPATL4 overexpression is deleterious for GA signal transduction, we compared the relative expression of GA related gene and the growth rate of second leaf sheath supplied with exogenous $GA_3$. Overexpression of BrPATL4 did not affect GA biosynthesis or signaling pathway, with the same response shown under GA treatment compared to the wild type. However, the causal genes for the small seed phenotype (D1, SRS1, and SRS5) and the erection of panicles showed significantly decreased levels in mRNA accumulation compared to the wild type. These results suggest that the overexpression of BrPATL4 can control seed size through the suppression of those genes related to seed size regulation. Although the molecular function of BrPATL4 is not clear for small seed and erect panicles of BrPALT4 overexpression line, this study provides some clues about the genetic engineering of rice seed architecture.

Research on the Medical Tourism Attributes by IPA (IPA를 이용한 의료관광선택속성 연구)

  • Ko, Seon-Hee;Park, Eun-Suk
    • The Journal of the Korea Contents Association
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    • v.12 no.4
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    • pp.438-447
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    • 2012
  • The objectives of this research are: to provide fundamental data for tourism policy and investigate medical tourism attributes by IPA(Importance-Performance Analysis) to attract Japanese medical tourists to Korea. Utilizing Japanese medical tourists as subjects of inquiry, this study evaluated the importance of medical tourism selection attributes and the rate at which these attributes were performed. Consequently, this study deduced 'convenience, service quality, differentiation, approximation' factors by factor analysis as well as the ranking among each selection attributes using T-test. The importance-performance analysis showed 'Concentrate Here' in quadrant I, 'Keep up the Good Work' in quadrant II, 'Low Priority' in quadrant III and 'Possible Overkill' in quadrant IV. The results show that "Concentrate Here" part in quadrant I is reservation procedure rapidity and information system simplicity. This means that these attributes are very important but they indicate low performance. Thus, concentration among tourism managers should be focused along these attributes. The study, then, suggests that employee who speaks Japanese fluently should be arranged during reservation procedure. Furthermore, Japanese class should become mandatory during basic employee training to improve reservation procedure rapidity. Moreover, clinic websites should concentrate on accessibility of Japanese users in such a way that they can consult their needs on line. Finally, managers should find diverse ways to bring about good service rapidly and conveniently.

A Study on Job Rotation in Civil Service (공무원 순환보직에 관한 연구)

  • Kim, Kwang-ho
    • KDI Journal of Economic Policy
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    • v.30 no.2
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    • pp.61-97
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    • 2008
  • This paper aims at analyzing the practice of job rotation in the Korean government and putting forward policy suggestions. The Korean government is often accused of low capacity and weak competitiveness, which mainly result from the low expertise of public officials. Considering the high quality of human resources flowing into the public sector in Korea, solutions should be found from the structure of the system. This paper regards frequent position changes due to excessive job rotation as a key factor undermining the accumulation of expertise and conducts in-depth analyses. The current practice of frequent rotation shows that the average tenure period of government officials at director level and above is only about one year, far shorter than those in major developed countries, which causes many problems such as low efficiency, lack of accountability and policy consistency, and low opportunity for accumulating expertise. Simple models are set up to analyze job rotation and other alternative personnel management systems. Analyses find that it would be desirable to have each individual experience various positions during the initial rotation period to find his/her own aptitude, and then accumulate expertise by settling in at a certain specialized field for a prolonged period of time based on the revealed aptitude in mid and high positions. This turns out to be in line with the structure of the Career Development Program which is being introduced. The model-based analysis of this paper distinguishes this study from preceding ones conducted in the traditional framework of personnel management study. Practical measures to mitigate the problems of frequent job rotation include rotating within the area of specialty, narrowing the scope of transfer, and reinforcing the minimum tenure period. However, since the current frequent rotation is fundamentally attributable to the rank system based on seniority, the present civil service classification system needs to be converted into a position classification system in the long run.

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Film Line Scratch Detection using a Neural Network based Texture Classifier (신경망 기반의 텍스처 분류기를 이용한 스크래치 검출)

  • Kim, Kyung-Tai;Kim, Eun-Yi
    • Journal of the Institute of Electronics Engineers of Korea CI
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    • v.43 no.6 s.312
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    • pp.26-33
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    • 2006
  • Film restoration is to detect the location and extent of defected regions from a given movie film, and if present, to reconstruct the lost information of each region. It has gained increasing attention by many researchers, to support multimedia service of high quality. In general, an old film is degraded by dust, scratch, flick, and so on. Among these, the most frequent degradation is the scratch. So far techniques for the scratch restoration have been developed, but they have limited applicability when dealing with all kinds of scratches. To fully support the automatic scratch restoration, the system should be developed that can detect all kinds of scratches from a given frame of old films. This paper presents a neurual network (NN)-based texture classifier that automatically detect all kinds of scratches from frames in old films. To facilitate the detection of various scratch sizes, we use a pyramid of images generated from original frames by having the resolution at three levels. The image at each level is scanned by the NN-based classifier, which divides the input image into scratch regions and non-scratch regions. Then, to reduce the computational cost, the NN-based classifier is only applied to the edge pixels. To assess the validity of the proposed method, the experiments have been performed on old films and animations with all kinds of scratches, then the results show the effectiveness of the proposed method.

A Comparative Study on PM10 Source Contributions in a Seoul Metropolitan Subway Station Before/After Installing Platform Screen Doors (서울시 지하철 승강장의 스크린도어 설치 전·후 PM10 오염원의 기여도 비교 연구)

  • Lee, Tae-Jung;Jeon, Jae-Sik;Kim, Shin-Do;Kim, Dong-Sool
    • Journal of Korean Society for Atmospheric Environment
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    • v.26 no.5
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    • pp.543-553
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    • 2010
  • Almost five million citizens a day are using subways as a means of traffic communication in the Seoul metropolitan. As the subway system is typically a closed environment, indoor air pollution problems frequently occurs and passengers complain of mal-health impact. Especially $PM_{10}$ is well known as one of the major pollutants in subway indoor environments. The purpose of this study was to compare the indoor air quality in terms of $PM_{10}$ and to quantitatively compare its source contributions in a Seoul subway platform before and after installing platform screen doors (PSD). $PM_{10}$ samples were collected on the J station platform of Subway Line 7 in Seoul metropolitan area from Jun. 12, 2008 to Jan. 12, 2009. The samples collected on membrane filters using $PM_{10}$ mini-volume portable samplers were then analyzed for trace metals and soluble ions. A total of 18 chemical species (Ba, Mn, Cr, Cd, Si, Fe, Ni, Al, Cu, Pb, Ti, $Na^+$, $NH_4^+$, $K^+$, $Mg^{2+}$, $Ca^{2+}$, $Cl^-$, and ${SO_4}^{2-}$) were analyzed by using an ICP-AES and an IC after performing proper pre-treatments of each sample filter. Based on the chemical information, positive matrix factorization (PMF) model was applied to identify the source of particulate matters. $PM_{10}$ for the station was characterized by three sources such as ferrous related source, soil and road dust related source, and fine secondary aerosol source. After installing PSD, the average $PM_{10}$ concentration was decreased by 20.5% during the study periods. Especially the contribution of the ferrous related source emitted during train service in a tunnel route was decreased from 59.1% to 43.8% since both platform and tunnel areas were completely blocked by screen doors. However, the contribution of the fine secondary aerosol source emitted from various outside combustion activities was increased from 14.8% to 29.9% presumably due to ill-managed ventilation system and confined platform space.

Improvement through Analysis of Current Open Book Policy for the Korean CM at Risk (국내 시공책임형 CM 오픈북 정책 현황 분석을 통한 개선방안)

  • Park, Kyungmo;Kim, Changduk
    • Korean Journal of Construction Engineering and Management
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    • v.17 no.2
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    • pp.3-11
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    • 2016
  • CM at Risk has been introduced in Korea to keep up with the global standards of construction management and provide a higher quality of cm service in line with a rapid change of the construction industry recently. However, it is widely considered that more time would required to settle down the system due to a lack of understanding towards CM at Risk, shortage of reliability and low capability to manage and undertake CM at Risk. Therefore, this research is analyzed problems of contract types, open book policies, and contract conditions of 33 numbers of projects undertaken by a bespoke domestic construction management firm in this research. Moreover, this research is suggested a method to establish an open book policy of CM at Risk aiming a better customers satisfaction through staff training, simplifying and improving a payment system, and a way to settle down an open book policy by improving a performance management system on site. It's expected that this research will contribute to a more competitive system with more dominating the market and a differentiation of the service so as clients to rely more on the CM at Risk.

The Method of Participatory Government to Introduce the System of Autonomous Police (참여정부의 자치경찰제 도입방안)

  • Jung, Jin-Hwan
    • Korean Security Journal
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    • no.10
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    • pp.355-385
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    • 2005
  • As the system of autonomous police that has been debated for long time is fixed to be introduced by the program of participatory government, this treatise intends to analyze main contents and review controversial items in order to present supplementary measures. The program of participatory government to introduce autonomous police in Korea focuses on converting the autonomous police of Korea from centralized police administration in order to provide 'customized security service' that is appropriate to the regional environment. Thus, if relevant city, county or district considers that it is required to introduce the system autonomous police, the assembly may enforce the decision by enacting ordinance. For enforcement, organization in the unit of section will be established in the line of mayor, county headman and district office. The main role will be security service that is closely related to the life of inhabitants such as crime prevention, patrol, traffic crackdown, etc. as well as public health, sanitation and environmental control which are being performed by autonomous organization at present. However some expected controversial items may be summarized in the following 3 points on the premise of accepting the program of government. First, the point at issue related to the basic function of police. The basic function of police is generally understood as order keeping function such as anterior and preventive job and law enforcing function such as posterior and suppressing job. By the way, the program of government does not endow the autonomous police with investigation right for general crime, thereby raising the controversy that our autonomous police is nothing but the assistant of police. Furthermore, the present national police also expresses its dissatisfaction to the transfer of authority. Second, the issue of balance of security service between self-governing bodies may be raised. The security environment is different between self-governing bodies and thus demand of security is different. Therefore, the security service of autonomous police will reveal difference in qualitative aspect for each self-governing body. Moreover, it can be easily anticipated that the quality of security service may be different as per the financial independence degree. Third, the point at issue anticipated with the operation funded by the budget of self-governing body. As autonomous police is operated by the budget of self-governing body, the following problems may be raised; (1) since police administration is subordinated to general administration, the concentration may be weakened (2) the cooperation between policy agencies may be impeded (3) owing to the difficult in possessing spare police, the mobility of police may be somewhat reduced.

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Concentration and Properties of Particulate Matters (PM10 and PM2.5) in the Seoul Metropolitan (서울시 지하철 시스템 내의 입자상물질(PM10, PM2.5) 농도 특성)

  • Lee, Tae-Jung;Lim, Hyoji;Kim, Shin-Do;Park, Duck-Shin;Kim, Dong-Sool
    • Journal of Korean Society for Atmospheric Environment
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    • v.31 no.2
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    • pp.164-172
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    • 2015
  • Seoul subway plays an important part for the public transportation service in Seoul metropolitan area. As the subway system is typically a closed environment, frequent air pollution problems occurred and passengers get malhealth impact. Especially particulate matters (PM) is well known as one of the major pollutants in subway environments. The purpose of this study was to compare the concentrations of $PM_{10}$ and $PM_{2.5}$ in the Seoul subway system and to provide fundamental data in order to management of subway system. $PM_{10}$ and $PM_{2.5}$ samples were collected in the M station platform and tunnel of Subway Line 4 in Seoul metropolitan and in an outdoor location close to it from Apr. 21, 2010~Oct. 27, 2013. The samples collected on teflon filters using $PM_{10}$ and $PM_{2.5}$ mini-volume portable samplers and PM sequential sampler. The PM contributions were $48.6{\mu}g/m^3$ (outdoor), $84.6{\mu}g/m^3$ (platform) and $204.8{\mu}g/m^3$ (tunnel) for $PM_{10}$, and $34.6{\mu}g/m^3$ (outdoor), $49.7{\mu}g/m^3$ (platform) and $83.1{\mu}g/m^3$ (tunnel) for $PM_{2.5}$. The $PM_{10}$ levels inside stations and outdoors are poorly correlated, indicating that $PM_{10}$ levels in the metro system are mainly influenced by internal sources. In this study, we compared PM concentrations before and after operation of ventilation and Electrostatic Precipitator (EP). Despite the increased PM concentration at outdoor, $PM_{10}$ concentration at platform and tunnel showed the 31.2% and 32.3% reduction efficiency after operation the reduction system. The overall results of this study suggest that the installation and operation of the ventilating system and EP should have served as one of the important components for maintaining the air quality in the subway system.

Analysis on MMORPG UI Layout and Research on Effective UI Demanded by Heavy User (MMORPG UI Layout 분석과 Heavy User 요구에 따른 효율적인 UI 연구 및 제시)

  • Rho, Ju-Hee;Chun, Yang-Deok
    • Archives of design research
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    • v.20 no.1 s.69
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    • pp.263-272
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    • 2007
  • On-line game gradually grew into a significant part in Korean culture due to rapid development of internet. As icons are utilized as interface, the concept of UI(User Interface) receives spotlight in playing games, and the play bug appears most frequently in MMORPG genre. The introduction of icons brought partial inefficiency in dividing screen sectors while playing games, which means play sector is reduced. On the meantime, components of UI possess different places so that cause considerable confusion to heavy users. This study attempts to analyze the top 5 commonly-played games and to understand the necessity and status of UI components by surveying heavy users. The result of this study shows that there is notable difference between UI of games on-service and preference of heavy users. This study could suggest UI of a better quality by restructuring and rearranging the UI components based on the heavy users' preference as shown in the survey. It is expected that this study can contribute to creating a more effective game play by eliminating possible changes of UI upon different games and realizing broader play sector.

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