• 제목/요약/키워드: Nursing Services

검색결과 1,513건 처리시간 0.029초

종합병원 마케팅 전략에 대한 평가;서울시 0병원 직원 ${\cdot}$ 환자 설문조사를 중심으로 (A Study on the Marketing Strategics for General Hospital)

  • 김을순
    • 간호행정학회지
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    • 제2권1호
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    • pp.141-150
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    • 1996
  • As the medical markets have gradually changed from suppliers' markets to consumers' ones, the demands for consumer-centered strategies of hospital management and marketing, improved medical services, etc., have been increasing. Under such circumstances, this study was aimed at evaluating the marketing policies of our hospitals centering around the internal, cxternal and mutual marketing for consumers, and thereby presenting more influential strategies for hospitals. For this purpose, the employees and patients of a third stage general hospital in Seoul were surveyed by means of a questionnaire. All in all, 285 patients and 284 employees answered the questionnaire. The results of the survey can be summarized as follows : First, patients come to a hospital directly, according to rumors or being introduced by its employee. Second, the important factors determining patients' choice of a hospital are facility, medical staff, traffic and employee. Other factors are patient's age, living area, distance between patient's house and hospital, etc. Third, patients' perception of a hospital affects their choice of the hospital. Fourth, employees and patients perceive differently the marketing strategies of the hospital. Fifth, well-planned marketing strategies may change some sources of inconveniences into those of conveniences. Based on the above findings, effective marketing strategies for gonoral hoopitale can be presented as followes. 1. The poblic relations of hospital should be established first with visiting patients and employees. 2. The marketing strategies should be-based on the factors determing patient's preferences for hospital. 3. The marketing strategies should be flcxiblc enough to complement the weak points of the hospital. 4. The marketing strategies should be directed towards the improved medical services as well as mutual actions between consumers and employccs. 5. The marketing strategies should take into consideration employees perception and thus induce their voluntary participation. All in all, the study may be limited in that its results cannot be easily generalizod due to its small size, patients' variublcs rather than qualitative medical services are primarily reviewed, and that it depended on a straight forward questlonnaire survey.

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노인요양시설 서비스 제공 수준의 관련 요인 분석 (Related Factors to the Service Level of Aged Care Facilities in Korea)

  • 정은욱;정승원;서영준;최대봉
    • 한국병원경영학회지
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    • 제12권4호
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    • pp.22-44
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    • 2007
  • The objective of this study is to examine relevant factors of the service level of aged care facilities. The sample used in this study consisted of 357 aged care facilities in Korea. Data were collected with self-administered questionnaire and 140 returned questionnaire were analyzed by SPSS Version 12.0. The major findings of the study are as follows: First, there was no significant mean difference in the service level by the facility characteristics, except the length of operation. Second, it was found that both administrative characteristics and employer characteristics were positively associated with the level of nursing and supportive services. Third, the study results revealed that the following three variables of employee education and training, community networks, and employer's philosophy and management principles had significant positive effects on the level of nursing services. Meanwhile, the following two variables of employee education and training, and community networks had significant positive effects on the level of supportive services. In conclusion, in order to improve their service level, the managers of aged care facilities in Korea should make efforts to provide more employee education and training, establish networks with the community stakeholders, for example, local clinics and hospitals. It is also recommended for the government to make a policy inducing more qualified private investors to enter the aged care market, as well as to strengthen the qualification of the managers of the public aged care facilities.

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중소병원 간호부서장의 간호사 채용 경험 (The Recruiting Experience of Chief Executive Nurses in Small and Medium-sized Hospitals)

  • 박송이;박신유
    • 디지털융복합연구
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    • 제18권2호
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    • pp.301-312
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    • 2020
  • 본 연구의 목적은 중소병원 간호부서장의 간호사 채용 경험을 이해하고 설명하는데 있다. 자료 수집은 서울, 인천, 경기에 소재한 100에서 300 개의 병상 규모 병원에 근무하는 간호부서장 4명을 대상으로 Snowball 샘플링으로 추출하였다. 2017년 11월 1일부터 12월 20일까지 일대일 심층 인터뷰를 하였다. 분석방법은 van Manen의 해석학적 현상학적 방법을 이용해 분석하였으며, 연구 결과 4개의 주제가 도출 되었다. 각 각의 주제는 '속수무책으로 인력부족을 경험함', '절박한 상황 속에서 통제력을 상실함', '간호사의 마음을 얻기 위해 노력함', '간호사의 마음다지기에 최선을 다함'이었다. 본 연구 결과는 중소병원 간호부서장이 간호인력 부족을 극복하기 위해 어떠한 노력을 하는지와, 중소병원 간호사가 업무를 안정적으로 수행할 수 있도록 갖추어야 하는 지원체계에 대한 이해를 제공하는 데 그 의의가 있다.

소규모 사업장 근로자의 건강관리를 위한 진단적 연구 - PRECEDE 모형을 중심으로 - (A Diagnostic Study for Health Management on Workers in Small Scale Enterprises from the Perspective of the PRECEDE Model)

  • 김춘미;최정명;정혜선;김희걸;김순례;윤순녕
    • 한국직업건강간호학회지
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    • 제12권2호
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    • pp.110-122
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    • 2003
  • Purpose: The purpose of this study is to make a systemic assessment on the level of self-efficacy, social support, and accessibility to medical services, health status, health promoting behaviors, and the quality of life of workers in small scale enterprises. RECEDE model developed by Green and Kreuter for the purpose of a comprehensive assessment research was used. Method: The number of subjects was 199 workers in small scale enterprises at Youngdeungpo-gu and Sungdonggu, Seoul. Data were collected between October and December, 200 through a self-reported questionnaire. And data were analyzed by descriptive statistics, t-test, and F-test. Result: 1. The level of quality of life was 3.08, and general health status was 2.75. There was no significant difference by sex, age, marital status, job, and perceived health status. 2. The level of health promotion life style was 2.09. There was no significant difference by sex, age, marital status, and job. But there was significant difference by perceived health status. 3. The level of self-efficacy, social support and accessibility to medical services were 3.04, 2.85, and 1.45. Conclusion: The results of this study suggest that it is necessary to develop the systematic health promotion programs that can strengthen self-efficacy and health status, and supplement social support and accessibility to medical services, and to encourage health promoting behavior in order to improve quality of life for workers in small scale enterprise.

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서울시 찾아가는 동주민센터 방문건강관리 사업의 만족도 영향요인 (Factors influencing the community care satisfaction of the urban elderly focusing on the outreach community health service in Seoul)

  • 손창우;서다람;황종남
    • 한국보건간호학회지
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    • 제35권2호
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    • pp.254-267
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    • 2021
  • Purpose: This study aimed at identifying the factors affecting the service satisfaction of urban elderly, focusing on the outreach community health service in Seoul, and suggesting policy directions for the successful implementation of community care. Method: Individuals aged 65 and 70 who used the outreach community health service from July 2017 to June 2019 were eligible for the survey. A total of 2,028 people were sampled using a proportional allocation method for each autonomous district in the survey which covered 25 districts. A multi-level logistic regression analysis was conducted, taking into account the individual's socioeconomic level, health status, type of service provided, and the healthcare-related environment and service provision period of the autonomous district. Result: The results revealed that the health status of the urban elderly, the type of services provided (health screening, linkage to community health center and clinic/hospital, medical checkup results counseling, frailty evaluation), and personal experience of the service were the major factors associated with the satisfaction with the outreach health services. Conclusion: The development of customized health services based on the close relationship between visiting nurses and the elderly may be considered to promote a sustainable community health care model.

향기치유기반 융·복합 사회서비스 전문인력 양성 교육프로그램 개발 및 적용사례 연구 -광주광역시 중심으로- (Aromatherapy Healing-based Fusion, Complex Social Service Professional Training Program Development and Application Case Study - Gwangju is the center of the city -)

  • 정숙희;박희영
    • 한국융합학회논문지
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    • 제13권5호
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    • pp.103-112
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    • 2022
  • 노년층의 삶의 질 개선과 높은 수준의 간병·요양서비스 및 니즈를 충족시킬 대안으로 향기치유기반 융·복합 사회 서비스 전문인력 양성 교육프로그램 개발을 적용하여 개선안을 마련하는 기초 사례가 되고자 한다. 광주광역시 거주자 중 교육생 30명을 대상으로 2021년 6월 14일부터 16일간 교육 전 선호도 조사 및 만족도 조사를 2021년 9월 23일부터 7일간 설문지조사를 진행한 결과 교육 선호도 에서는 향기요법 교육이 42.11%로 가장 높게 조사되었고, 교육프로그램의 적용 후 향기요법과 정의 필요성은 50%, 만족도는 48%로 가장 높게 조사되었다. 이에 본 연구는 고령 친화 산업활성화 기초 자료로 활용되고 시니어 간병·요양서비스의 집적화 및 고부가가치 융·복합 사회서비스 관련 우수인력 확보에 기여하고자 한다.

병원조직내 간호부서의 위치에 따른 간호관리 기능 비교 연구 (A Comparative Study of the Function of Nursing Management According to the Position of Nursing Department in Hospital Organization)

  • 이금자
    • 간호행정학회지
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    • 제4권2호
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    • pp.387-403
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    • 1998
  • These days our nation is standing on tiptoe of welfare nation. so hospital in authority have done reformation to provide quality medical services. This effective nursing work to provide quality nursing by keeping pace with the reformation of management of hospital for quality medical function might be well said to be depending on the degree of function of nursing management of nursing department. This essay has been aimed to prepare the data to build the position of nursing organization which can elevate the quality of nursing by clarifying the difference of the degree of the function of nursing management according to the position of nursing department in hospital organization. 135 nurses of 1 general hospital in Seoul which has independent nursing organization of the hospitals of over 600 beds and 155 nurses of 1 general hospital in Seoul which has the nursing organization under the management of medical department have been the objects of this study. The tool of Yoon. Young Ae(1988) has been used by having it amended and complemented and the degree of reliability of the tool was resulted in Cronbach's Alpha .9155. The collected data have been analysed by SPSS program as mean. frequency, chi-square. t-test. F-test(ANOVA) and the results are as the follows; 1. Compared result of general characteristics of the two groups by $x^2$-test showed statistically significant difference between religion ($x^2$=10.375, p=.015) and educational background($x^2$=51.222. p=.000) 2. The t-test aimed to compare the degree of function of nursing management according to the position of nursing department is as the below: Compared result of the degree of the function of nursing management according to the areas has shown higher point in independent type(M=3.22) than in the type under the management of medical department(M=2.85) in the personnel and administrative activities of nursing department. the standard and regulation of nursing duty also showed higher point in independent than in the type under the management of medical department (M=3.37) and the education of nursing showed higher point in independent type(M=3.53) than in the type under the management of medical department(M=3.19) and the evaluation of nursing quality has shown higher point in independent type(M=3.33) than in the type under the management of medical department(M=3.05), The area which showed the highest difference of the degree of the function of nursing management between the two organizations was in the activities of personnel and administration management of nursing department (independent type M=3.22. the type under the management of medical department(M=2.85). The degree of function of general nursing management showed higher in independent type nursing organization than in the type under the management of medical department by 3.41 in independent type and 3.11 in the type under the management of medical department. The items which showed the lowest degree of function of nursing management of both organizations have been suitable nursing man power and distribution and the reflection of the opinion of nursing department. In conclusion. the degree of function of nursing management to be able to provide quality nursing for the hospital goal of quality medical works showed visibly higher in independent nursing organization than in the nursing organization under the management of medical department. Therefore it is desirable for the hospital to operate the nursing department in hospital organization by independent type rather than the type under the management of medical department and the chief of nursing department of the nursing organization of the type under the management of medical department should make effort to reform its structure to be able to establish the position of performing independent nursing management. And also the chief of the nursing organization of independent type should endeavor to build substantial independent type organization more than ever under the viewpoint of securing suitable nursing man power and the low degree of management in the reflection of the opinion of nursing department.

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한방의료의 건강보험 적정 본인부담률 추계 (Reexamination of Patient's Cost-sharing System for Oriental Medical Services in the Korean National Health Insurance)

  • 김진현;유왕근;서동민
    • 보건행정학회지
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    • 제17권1호
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    • pp.1-27
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    • 2007
  • This study is designed to estimate an appropriate level of patient's cost-sharing for oriental medical services in the Korean National Health Insurance. The findings of this study can be summarized as follows: 1) The current co-payment system for oriental medical services does not reflect its cost structure in clinical practice due to inconsistency of cost-sharing plan in the NHI. 2) Both oriental medical institutions and their patients, as a result, are at a relative disadvantage in financial burden, compared with other services. 3) The substantial proportion of patients' cost-sharing depends on the amount of co-payment and the range of medical cost that a flat rate is applied to. 4) The extension of the range doesn't make any substantial decrease in patient's cost-sharing. 5) The fixed amount of co-payment is more sensitive than a range to total variations of patient's cost-sharing. Based on the above, the budget impacts of a new co-payment system were estimated for each co-insurance rate, according to given scenarios. The results range from -59 billion Won (-8.5%) to 16 billion Won(2.3%).

델파이 기법을 이용한 응급의료에서의 휴대용 디지털 X-ray 발생장치의 적절성 (The Propriety of Portable Digital X-RAY Equipment for Emergency Medical Services)

  • 조동헌;구경완;양해술;조진만;한만석;이미옥
    • 한국응급구조학회지
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    • 제9권1호
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    • pp.15-23
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    • 2005
  • The purpose of this study is to analyze the propriety of portable digital X-ray Equipment for Emergency Medical Services in Daejon Emergency Medical Center in Korea. The major instruments of this study were Korean Self-Analysis Opinionnaire, Questionnaire contains 35 items which measure emergency medical personal opnions. To take the analysis of data, the total of 92 persons were investigated in Medical Information Center in Daejon Metropolitan City from 2005. 20. April to 2004. 25. May. The data were analyzed by the path analysis SPSS program. First, portable X-RAY equipment is needed to apply it to emergency. Second, it should have small and light structure compared with old equipments and have high voltage generator unit for X-RAY using inverter. Third, it should be able to send the shot data that is digital detector type without film to doctors in emergency center.

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일본 노인주거시설의 종류와 공급특성에 관한 연구 (A Study on the Types and Supply of Elderly Housing in Japan)

  • 권순정
    • 의료ㆍ복지 건축 : 한국의료복지건축학회 논문집
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    • 제16권3호
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    • pp.49-56
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    • 2010
  • In Japan, a lot of elderly housing types have been developed in order to meet various needs of the older person and the change of social situations. Elderly housings can be divided into three categories elderly housings for healthy older persons, elderly care homes for the healthy and elderly care facilities for the unhealthy. Elderly housings include public and private rental housings. Sometimes they can be designated only for the elderly. Elderly care homes for the healthy elderly include full fee charging elderly housing, elderly homes, low fee charging elderly homes and care houses. Elderly care facilities for the unhealthy elderly consist of full fee charging elderly care homes, group homes for the dementia, elderly health facilities, nursing homes, elderly hospitals, and so on. However "elderly care facilities" have been proved not to be efficient for the delivery of elderly welfare services nor satisfactory to the frail older person. Therefore, based on the concept of the "Normalization", daily services have been provided for the elderly in order that they can live at their own home in the community for themselves. As a result, Japan aims not only to reduce elderly welfare expenses but also to increase elderly users' satisfaction. Emphasis on non-institutionalization and in-home services, regional characterization, harmony between Hard and Soft, user oriented services, substantiality, universal design and so on are sought for the sake of those goals.