Journal of Korean Public Health Nursing (한국보건간호학회지)

Korean Society of public Health Nursing (한국보건간호학회)
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Factors influencing the community care satisfaction of the urban elderly focusing on the outreach community health service in Seoul

서울시 찾아가는 동주민센터 방문건강관리 사업의 만족도 영향요인

  • Shon, Changwoo (Dept. of Urban Society Research, The Seoul Institute) ;
  • Seo, Daram (Dept. of Urban Society Research, The Seoul Institute) ;
  • Hwang, Jongnam (Division of Social Welfare & Health Administration, Wonkwang University)
  • 손창우 (서울연구원 도시사회연구실) ;
  • 서다람 (서울연구원 도시사회연구실) ;
  • 황종남 (원광대학교 복지.보건학부)
  • Received : 2021.06.23
  • Accepted : 2021.08.17
  • Published : 2021.08.31
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Abstract

Purpose: This study aimed at identifying the factors affecting the service satisfaction of urban elderly, focusing on the outreach community health service in Seoul, and suggesting policy directions for the successful implementation of community care. Method: Individuals aged 65 and 70 who used the outreach community health service from July 2017 to June 2019 were eligible for the survey. A total of 2,028 people were sampled using a proportional allocation method for each autonomous district in the survey which covered 25 districts. A multi-level logistic regression analysis was conducted, taking into account the individual's socioeconomic level, health status, type of service provided, and the healthcare-related environment and service provision period of the autonomous district. Result: The results revealed that the health status of the urban elderly, the type of services provided (health screening, linkage to community health center and clinic/hospital, medical checkup results counseling, frailty evaluation), and personal experience of the service were the major factors associated with the satisfaction with the outreach health services. Conclusion: The development of customized health services based on the close relationship between visiting nurses and the elderly may be considered to promote a sustainable community health care model.

Keywords

Acknowledgement

이 연구는 '서울시 찾아가는 동주민센터 2기 발전을 위한 성과관리 학술용역'을 통하여 서울시의 연구비 지원을 받아 수행하였음을 밝힙니다.

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