• 제목/요약/키워드: Number of conflicts

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프랜차이즈 유통경로상의 갈등에 영향을 미치는 요인에 관한 연구 : 슈퍼바이저의 상거래태도와 업무전문성의 조절효과를 중심으로 (A Study on the Factors Influencing on the Conflicts Perceived by Franchise)

  • 양효붕;박찬욱
    • 유통과학연구
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    • 제14권7호
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    • pp.91-100
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    • 2016
  • Purpose - Recently actively growing franchise systems distribution channel system in which franchise headquarter compared with franchise occupies an important place in distribution channel. Due to this, franchise and franchise headquarter are interdependent on task and in this situation the goal they go after, motivation and objective are probably inconsistent. If so, possibility to participate goal setting process or operating activity of opposite side is becoming bigger and in the end conflict may generate. The purpose of this study is to examine the role of the supervisor's attitude and expertise as moderating factors in the relationship between goal-incongruity/coercive power/role-incongruity and the conflict perceived by franchisee. Research design, data and methodology - This study was intended to verify how the supervisor's attitude and expertise as moderating factors in the relationship between goal-incongruity/coercive power/role-incongruity and the conflict perceived by franchisee. In order to achieve the purpose of this study, some study models and hypotheses have been established through theoretical examinations. Then, using these scales, the researcher completed the questionnaire survey. To test our hypotheses, the survey was conducted from March 9, 2016 for 20 days by random sampling, The study was implemented through a descriptive survey method using a self-administered questionnaire. A survey of 124 restaurant franchisee across Seoul and Gyeonggi Province was performed. A total of 124 completed responses were analyzed. In this study, I used SPSS 22.0 to analyze data and did frequency analysis to see demographic, and general features of the respondents; also did exploratory factor analysis to examine the validity of the items of measurement. Factor analysis was first calculated at a minimum, the number of factors, principal component analysis used when variables are committed to maximising the information with (principle component analysis) and the rotation of factors were angry about the great variable factors than 1.0 by applying Varimax rotation. In addition, I used the value of Cronbach's (Alpha) to examine the reliance of questionnaire items, final analysis the reliability factor can be found both high reliability hayeoteumeuro exceeds over 0.6 and did Multiple regression analysis to test hypothesis and also did hierarchical regression analysis to examine moderating effect. Results - To analyze the proposed model, according to the analysis result, it was found that the influence of goal-incongruity, coercive power, and role-incongruity on the perceived conflict of franchisee is moderated by the supervisor's attitude and expertise. That is, the more the supervisor's attitude and expertise were positive, the more the conflicts of the goal-incongruity, coercive power, and role-incongruity were decreased. It also confirmed previous research's finding that goal-incongruity, coercive power, and role-incongruity positively influence on the conflict. Conclusions - According to the results of this research which reduces the conflict of franchise from the in consistent goal; coercive power, and inconsistent role of superiors, it provides very important implications for franchise headquarter which has franchise system and also give them some suggestion about how to recruit superiors and what kind of training may be fit for the superiors.

해상교통안전을 고려한 해상교량의 적정 위치 및 규모에 관한 연구 (A Study on the Proper Location and Scale of Bridges Crossing navigable Waterways Considering the Safety of Marine Traffic)

  • 이윤석;박영수;이은;정창현;박진수
    • 한국항해항만학회지
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    • 제33권5호
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    • pp.295-301
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    • 2009
  • 연안 도서지역의 연결 도로망 확충, 물류시스템의 최적화를 위한 우회 도로의 직선화 등에 따른 해상교량의 건설이 활발하게 추진되고 있다. 사회 기반시설인 해상교량 건설의 필요성 및 타당성에 대해서는 사회적으로 충분한 공감대가 이루어지고 있느나, 해상교량의 위치 및 적정 규모에 대해서는 선박의 통항안전보다는 여전히 경제성의 원칙에 무게를 두고 건설되는 경우가 많다. 본 연구에서는 해상교량의 건설에 있어서 이해당사자간의 사회적인 마찰이 반복되어 왔던 근본적인 원인인 해상교량의 위치 및 적정 규모는 항로의 설계 기준, 국내 해상교량 설계 현황, 해양사고 조사, 해상이용자 설문조사 등의 분석을 통해 각 요소별 최소 기준을 검토하여 선박의 통항안전에 필요한 기준을 도출하였다. 해상교량의 적정 규모에 대한 설계 기준이 없는 군내 실정을 고려할 때 해상교통안전 측면에서 제시된 설계 기준은 향후 교량의 설계 시 초기단계에 유용하게 활용될 수 있을 것으로 판단된다.

민상사(民商事) 중재제도(仲裁制度)를 전제(前提)로 한 형사중재제도(刑事仲裁制度)의 도입방안(導入方案) (The introduction of a criminal case arbitration on premise the civil and commercial arbitration)

  • 남선모
    • 한국중재학회지:중재연구
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    • 제19권3호
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    • pp.93-119
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    • 2009
  • Nowadays the number of crimes is increasing rapidly and society is getting more and more dangerous. Recently the criminal aspect of our society, the intelligence, diversity, localized area, as well as for the crime victims also difficult to predict the damage recovery is not easy to change their level of pain and are also serious. This phenomenon is increasingly expected to intensify, the proper response is a factory. The more so if the victim of murder. The criminal mediation working on the operational adjustments Borrower payment, Construction charges, investments and financial transactions due to interpersonal conflicts that occurred as a fraud, embezzlement, breach of trust property crimes such accused, individuals between the defamatory, offensive, encroachment, violating intellectual property rights and private Disputes about the complaint case and other criminal disputes submitted to mediation to resolve it deems relevant to the case who are accused. But the core of a detective control adjustment, adjust the members' representative to the region, including front-line player or a lawyer appointed by the attorney general at this time by becoming parties to this negative view may be ahead. Some scholars are criticizing the current criminal justice system for the absence of proper care for the criminal victims, as an alternative to the traditional criminal justice system. The introduction of the summary trial and related legal cases, the command structure, compensation system, crime victims' structural system can be seen as more classify, crime subject to victim's complaint, By case with a criminal misdemeanor in addition to disagree not punish criminal, minor offense destination, traffic offenders, regular property crime, credit card theft, intellectual property rights violators can be seen due to more categories can try. They sued in law enforcement, Prosecution case has been received and if any one party to the criminal detective Arbitration request arbitration by the parties can agree to immediately contact must be referred to arbitration within 15 days of when the arbitration case will be dismissed. These kinds of early results of the case related to, lawyers are involved directly in the arbitration shall be excluded. Arbitration system is the introduction of criminal justice agencies working to help resolve conflicts caused by adjustment problems will be able to. This article does not argue that we should stick to the traditional justice system as a whole. Instead it argues that the restrictive role of the traditional justice is to be preserved.

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한국인 대학생의 외국인 유학생과의 접촉이 다문화 역량에 미치는 영향: 삶의 만족도와 현실갈등인식의 매개효과 (Effects of Korean College Students' Contacts with International Students on Multicultural Competencies: Mediating Effects of Life Satisfaction and Realistic Conflict Perception)

  • 최가희
    • 한국심리학회지 : 문화 및 사회문제
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    • 제25권4호
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    • pp.279-303
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    • 2019
  • 본 연구는 외국인 유학생과의 접촉이 한국인 대학생의 다문화 역량에 미치는 영향을 살펴보고, 삶의 만족도와 현실갈등인식의 매개효과를 알아보고자 하였다. 한국인 대학생의 외국인 유학생과의 접촉은 접촉의 수, 접촉의 빈도, 접촉하고 있는 외국인 유학생의 출신 지역 다양성을 중심으로 살펴보았고, 한국인 대학생의 다문화 역량을 측정하기 위하여 일상의 다문화 역량 척도를 번안하여 사용하였다. 총 384명의 대학생이 접촉, 일상의 다문화 역량 척도, 삶의 만족도 척도, 현실갈등인식 등을 포함한 질문지에 응답하였다. 중다회귀분석 결과, 접촉 수는 문화적 자기효능감과 문화적 지식에, 접촉 다양성은 문화적 개방성에 유의미한 영향을 미치는 것으로 나타났다. 또한, 삶의 만족도는 문화적 공감을 제외한 다문화 역량의 세 개 하위 요인에 유의미한 영향을 미치는 것으로 나타났으며, 현실갈등인식은 다문화 역량의 문화적 지식을 제외한 다문화 역량의 세 개 하위요인에 유의미한 영향을 미치는 것으로 나타났다. 삶의 만족도와 현실갈등인식을 각각 매개변인으로 설정하여 접촉과 다문화 역량의 관계를 분석한 결과, 삶의 만족도만이 매개효과를 지니는 것으로 나타났다. 이러한 결과를 바탕으로 점점 그 구성원이 다양화되고 있는 대학 문화 내에서 한국인 대학생의 다문화 역량을 함양할 수 있는 방안에 대해 논의하였다.

도시철도 역사의 환승 편의성 평가지표 연구 (A Study on Transfer Convenience Evaluation Indicators for Urban Railway Stations)

  • 김황배
    • 대한토목학회논문집
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    • 제43권6호
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    • pp.793-799
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    • 2023
  • 본 연구는 도시철도역의 입지특성, 역사의 구조, 형태, 이용객 수 등을 반영한 도시철도역사의 유형을 분류하고 역사 유형별 이용자들의 환승이동 동선의 불편정도, 환승정보 수 및 연계성, 환승 이동편의시설의 설치 수, 이용자 간의 상충성, 환승안내정보 표지등에 대해 분석하였다. 자료 분석결과 도시철도이용자들이 환승할 때 가장 불편을 주는 요소들은 환승동선의 길이와 굴곡도, 환승 통로의 보행밀도와 상충자 수, 이동편의시설 설치 유무, 환승안내 문자의 크기나 높이 등으로 나타났다. 이들 환승 불편요소들을 객관화, 지수화하고 도시철도역의 환승 편의성을 측정할 수 있는 평가 지표로 제시하였다. 또한, 각 평가지표별 서비스 수준을 측정할 수 있는 평가척도를 개발하였다. 각 지표별 평가척도는 현장조사를 통해 도출된 자료들의 최대 및 최소값을 기준으로 직선 보간법을 적용하여 6단계를 제시하였다. 다만, 편의성 평가지표별 중요도와 가중치을 하나로 묶은 환승편의성 종합평가는 추후 연구을 통해 정립되어야 할 것으로 판단된다.

모의 심리적 요인 및 지역사회 양육 환경이 출산포기에 미치는 영향 : 현재자녀수에 따른 비교 (The Influence of Maternal Psychological Factors and Community Child-Care Environment on the Abandonment of Childbirth : Comparison by the Current Number of Children)

  • 배광일
    • 한국사회복지학
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    • 제67권1호
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    • pp.31-53
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    • 2015
  • 본 연구는 육아정책연구소 한국아동패널의 2011년(4차년도) 자료를 활용하여 기혼여성의 출산포기에 영향을 미치는 요인을 분석하였다. 분석에 따른 결과는 첫째, '자녀교육비용'과 '육체적인 힘듦'이 추가자녀 출산포기의 가장 중요한 사유로 나타났다. 둘째, 현재자녀수에 따라 출산포기의 사유가 약간 차이가 있었다. 즉, 현재자녀수 1명인 여성은 '직장과 육아의 병행 힘듦'이 보다 중요한 출산포기의 사유로 나타나고, 현재자녀수 2명인 여성은 '자녀양육비용'이 보다 중요한 출산포기의 사유로 나타났다. 셋째, '연령'과 '도구적 자녀가치'가 출산포기에 영향을 미치는 요인으로 밝혀졌다. 넷째, 출산포기에 영향을 미치는 요인은 현재자녀수에 따라 차이가 있는 것으로 나타났다. 즉, 지역사회 양육 환경인 '여가 및 문화시설 환경'은 현재자녀수 1명인 여성의 출산포기에 영향을 미치고, 모의 심리적 요인인 '부부갈등'은 현재자녀수 2명인 여성의 출산포기에 영향을 미치는 것으로 나타났다.

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북한 대외경제중재법의 실효성 고찰 (A Study on the Efficiency of the North Korean Foreign Economy Arbitration Law)

  • 김석철
    • 한국중재학회지:중재연구
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    • 제18권1호
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    • pp.167-184
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    • 2008
  • The economic cooperation between the South and North Koreas is a very important issue for the unification and economic development of both Koreas. In order to reach a successful economic cooperation, there is a need to coordinate the differences of the two countries before unification. The economic cooperation and the cooperation in other sectors will be followed by the entire unification. It is necessary to prepare a mechanism that could peacefully solve the conflicts and disputes that could arise during the actual process of cooperation, which will secure stable investments and trades. The study on the possibility of introducing the arbitration system as a conflict solving mechanism between the two Koreas is a very important subject, and the basis of this study is on the examination of the arbitration laws of North Korea. Therefore, the study on the efficiency of the North Korean arbitration laws on foreign economy is studying the possibility of a systematical solution to economic conflicts between the South and North Koreas. The problems and possible solutions of the North Korean foreign economy arbitration laws are summarized as follows. First, juridical cooperation system for both South and North courts of justice needs to be set up to smoothly carry out the main procedures. Mutual correspondence and telecommunication needs to be guaranteed, also remittance and the movement of goods shall precede. Second, the free liquidation of businesses by unit and the individual and independent management of wealth of the North Korean economic bodies, organizations and businesses shall precede to independently liquidate wealth and thus make arbitration possible. Third, amendments in the North Korea's foreign economy arbitration law shall be made to some parts of regulations on arbitration agreements and specific contents of written arbitration agreements to avoid conflicts regarding arbitration agreement. Fourth, the members of the North Korean arbitration committee shall impartially manage the committee only without taking the role of arbitrator, and the clause that allows the North Korean committee to nominate the arbitrator shall be erased. In case an agreement regarding the number of arbitrators is not reached, the three arbitrators general rule shall be applied. In case of requests from any of the parties, a third country arbitrator nomination shall be guaranteed. Also, the requested arbitrator by the party shall be nominated with the cooperation of the court. Fifth, the trial in case of non-appearance or written trial shall be added to the North Korean law in to prevent intended negligence or evasion. Sixth, regulations regarding the court's investigation of evidence shall be added to the North Korean law to make fair arbitration possible in case that government power is needed in order to investigate evidence. Seventh, provisions regarding majority decision shall be added in the North Korean law in the impossibility of unanimous decisions, and the certified system in the arbitration committee official text shall be erased to prevent arrogation and assure the power of the decision made by the arbitration government. Eighth, as "the wrong decision approved" reason for cancellation of arbitration in the North Korean law includes the content of the decision made by the arbitrator could lead to uselessness of arbitration, amendment will be necessary to limit it to legitimacy of the arbitration agreement and wrong procedures. It is hoped that this thesis will be of important use in understanding the issues on the workability and the solutions to the South and North Koreas' arbitration that could be presented during the negotiations for the countries' economic cooperation.

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통일 한국의 적정 군사력에 관한 연구 - 분쟁 시나리오와 상대적 균형전략을 중심으로 - (A Study on Appropriate Military Strength of Unified Korea (Focused on relative balance strategy and conflict scenario))

  • 홍봉기
    • 안보군사학연구
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    • 통권13호
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    • pp.687-738
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    • 2016
  • To prepare for the complicated international relationship regarding Korean Peninsula after reunification, this thesis started off with the awareness that Unified Korea should build its international posture and national security at an early stage by determining its appropriate military strength for independent defense and military strategies that Unified Korea should aim. The main theme of this thesis is 'The research on appropriate military strength of the Unified Korean military'. To derive appropriate military strength of Unified Korea, this research focuses on conflict scenario and relative balance strategy based on potential threats posed by neighboring countries, and this is the part that differentiates this research from other researches. First of all, the main objective of the research is to decide appropriate military strength for Unified Korea to secure defense sufficiency. For this, this research will decide efficient military strategy that Unified Korea should aim. Than by presuming the most possible military conflict scenario, this research will judge the most appropriate military strength for Unified Korea to overcome the dispute. Second, after deciding appropriate military strength, this research will suggest how to operate presumed military strength in each armed force. The result of this thesis is as in the following. First, Unified Korea should aim 'relative balance strategy'. 'Relative balance strategy' is a military strategy which Unified Korea can independently secure defense sufficiency by maintaining relative balance when conflicts occur between neighboring countries. This strategy deters conflicts in advance by relative balance of power in certain time and place. Even if conflict occurs inevitably, this strategy secures initiative. Second, when analyzing neighboring countries interest and strategic environment after unification, the possibility of all-out war will be low in the Korean Peninsula because no other nation wants the Korean Peninsula to be subordinated to one single country. Therefore appropriate military strength of the Unified Korean military would be enough when Unified Korea can achieve relative balance in regional war or limited war. Third, Northeast Asia is a region where economic power and military strength is concentrated. Despite increasing mutual cooperation in the region, conflicts and competition to expand each countries influence is inherent. Japan is constantly enhancing their military strength as they aim for normal statehood. China is modernizing their military strength as they aspire to become global central nation. Russia is also enhancing their military strength in order to hold on to their past glory of Soviet Union as a world power. As a result, both in quality and quantity, the gap between military strength of Unified Korea and each neighboring countries is enlarged at an alarming rate. Especially in the field of air-sea power, arms race is occurring between each nation. Therefore Unified Korea should be equipped with appropriate military strength in order to achieve relative balance with each threats posed by neighboring countries. Fourth, the most possible conflicts between Unified Korea and neighboring countries could be summarized into four, which are Dokdo territorial dispute with Japan, Leodo jurisdictional dispute with China, territorial dispute concerning northern part of the Korea Peninsula with China and disputes regarding marine resources and sea routes with Russia. Based on those conflict scenarios, appropriate military strength for Unified Korea is as in the following. When conflict occurs with Japan regarding Dokdo, Japan is expected to put JMSDF Escort Flotilla 3, one out of four of its Japan Maritime Self-Defense Force Escort Fleet, which is based in Maizuru and JMSDF Maizuru District. To counterbalance this military strength, Unified Korea needs one task fleet, comprised with three task flotilla. In case of jurisdictional conflict with China concerning Leodo, China is expected to dispatch its North Sea fleet, one out of three of its naval fleet, which is in charge of the Yellow Sea. To response to this military action, Unified Korea needs one task fleet, comprised with three task flotilla. In case of territorial dispute concerning northern part of the Korean Peninsula with China, it is estimated that out of seven Military Region troops, China will dispatch two Military Region troops, including three Army Groups from Shenyang Military Region, where it faces boarder with the Korean Peninsula. To handle with this military strength, Unified Korea needs six corps size ground force strength, including three corps of ground forces, two operational reserve corps(maneuver corps), and one strategic reserve corps(maneuver corps). When conflict occurs with Russia regarding marine resources and sea routes, Russia is expected to send a warfare group of a size that includes two destroyers, which is part of the Pacific Fleet. In order to balance this strength, Unified Korea naval power requires one warfare group including two destroyers. Fifth, management direction for the Unified Korean military is as in the following. Regarding the ground force management, it would be most efficient to deploy troops in the border area with china for regional and counter-amphibious defense. For the defense except the border line with china, the most efficient form of force management would be maintaining strategic reserve corps. The naval force should achieve relative balance with neighboring countries when there is maritime dispute and build 'task fleet' which can independently handle long-range maritime mission. Of the three 'task fleet', one task fleet should be deployed at Jeju base to prepare for Dokdo territorial dispute and Leodo jurisdictional dispute. Also in case of regional conflict with china, one task fleet should be positioned at Yellow Sea and for regional conflict with Japan and Russia, one task fleet should be deployed at East Sea. Realistically, Unified Korea cannot possess an air force equal to neither Japan nor China in quantity. Therefore, although Unified Korea's air force might be inferior in quantity, they should possess the systematic level which Japan or China has. For this Unified Korea should build air base in island areas like Jeju Island or Ullenong Island to increase combat radius. Also to block off infiltration of enemy attack plane, air force needs to build and manage air bases near coastal areas. For landing operation forces, Marine Corps should be managed in the size of two divisions. For island defense force, which is in charge of Jeju Island, Ulleung Island, Dokdo Island and five northwestern boarder island defenses, it should be in the size of one brigade. Also for standing international peace keeping operation, it requires one brigade. Therefore Marine Corps should be organized into three divisions. The result of the research yields a few policy implications when building appropriate military strength for Unified Korea. First, Unified Korea requires lower number of ground troops compared to that of current ROK(Republic of Korea) force. Second, air-sea forces should be drastically reinforced. Third, appropriate military strength of the Unified Korean military should be based on current ROK military system. Forth, building appropriate military strength for Unified Korea should start from today, not after reunification. Because of this, South Korea should build a military power that can simultaneously prepare for current North Korea's provocations and future threats from neighboring countries after reunification. The core of this research is to decide appropriate military strength for Unified Korea to realize relative balance that will ensure defense sufficiency from neighboring countries threats. In other words, this research should precisely be aware of threats posed by neighboring countries and decide minimum level of military strength that could realize relative balance in conflict situation. Moreover this research will show the path for building appropriate military strength in each armed force.

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가정간호사의 실무체험 연구 (A Study on the Lived Experiences of Homecare Nurses)

  • 서문자;김소선;신경림;강현숙;김금순;박호란;김혜숙
    • 대한간호학회지
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    • 제30권1호
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    • pp.84-97
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    • 2000
  • The Necessity and Purpose of the Study Recently the number of patients with chronic diseases and the aged patients is increasing steadily. Furthermore, due to the expansion of health insurance system, the number of patients hospitalized in the general hospital is increasing at a surprising speed. However, hospitals urge the early discharge of the patients for the efficiencies of hospital administration, and therefore, the number of patients who must be taken care of in their home is also increasing. Homecare nursing is one of the health care service for the patients at home who require continual attention and care, and now increasing attentions are given to it as one of the professional nursing fields. However, it was almost impossible to find a study on the actual experiences of the homecare nurses written by their own language in Korea, that it also posed a great difficulty in understanding their diverse experience. Considering these situation, this study will help understanding of them, and provide the fundamental data on their experiences for making policies to develop homecare nursing. Methods of Research Phenomenological research method was employed to analyze the lived experiences of homecare nurses fundamentally. Data collection Data were collected from August 1998 to December 1998 from ten homecare nurses who worked for patients under the homecare nursing setting as model cases designated by Seoul Nurses Association and who agreed to the purpose of this study after listening to and understanding the explanation completely. The in-depth interview was carried at the time which was convenient both for the researcher and participants for one or two hours, and recovered with the approval participants. The first interview covered diverse and broad areas like the situation of homecare nursing, and their feelings and thoughts over it, and in the second and third interviews, more specific questions are asked. Data Analysis For the phenomenological analysis, contents analysis was employed. The data collected from the participants were analyzed into the following procedures according to Van Manen 's phenomenological analysis. 1) Reserve the preconception of the researcher by restricting it inside parenthesis. 2) Make a thorough observation of the lived experiences by insight process. 3) Analyze the contents (Find out the repetitive factors) 4) Interpret the essence found. 5) State the meaning of the interpretation. Results and discussion 1. Fear and expectation for the first visit. (unfamiliarity, awkwardness, anxiety, shivering) 2. Mingle with the family (feeling friendly with the family, becoming like a family member) 3. Being proud of her own know-how (learning the know-how, organizing alternatives, building up confidence) 4. Pity for the poor. (criticizing the current government, feeling ashamed, feeling anger) 5. Difficulty of constructing cooperative system with physicians (strenuousness, frustration) 6. Helplessness due to the lack of support system (difficulty to get supplies, annoyance, embarrassment by institutional restraints) 7. Anxiousness for heavy traffic and parking (annoyance, hastiness) 8. Ethical conflicts (pity for the patients and family, skepticism about lengthening life maintenance) 9. Burden for the possible accident (pressure, anxiety, conflict, physical exhaustion) 10. Establishment of identity as a professional (fulfillment, worth, joy) 11. Being distressed at other's ignorance

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치과위생사의 이직과 직무스트레스와의 관련성 (Relationship between Turnover and Job Stress of Dental Hygienists)

  • 김지희;김혜진
    • 치위생과학회지
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    • 제11권1호
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    • pp.47-53
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    • 2011
  • 본 연구는 치과진료기관의 주된 근무인력인 치과위생사들이 지각하는 직무스트레스를 파악하고 이직행태가 직무스트레스에 미치는 영향을 살펴봄으로써 직무만족도 향상을 위한 기초자료를 제공하고자 2009년 3월에서 5월까지 울산 경남 지역권내 치과병 의원에 근무하는 치과위생사 214명을 대상으로 분석한 결과 다음과 같다. 대상자의 업무 환경적 특성은 진료기관은 의원이 57.5%, 병원이 42.5%였고, 경력은 1~3년이 42.5%로 가장 많았고, 이직경험이 있는 치과위생사가 38.3%였으며 이직횟수는 1회가 45.1%로 가장 많았다. 보수는 130~149만원이 33.6%로 가장 많았고, 근무시간은 8~9시간이 49.5%로 가장 많으며 주된 업무는 일반진료업무보조가 70.1%로 가장 많았다. 연령이 낮을수록 부적절한 보상에 스트레스가 많았으며 학력이 높을수록, 기혼인 경우 직무요구에 따른 스트레스가 많았다. 이직경험에 따라서는 이직횟수와 직장문화가 관련성이 있었으며 업무환경적 특성에서는 진료기관별 직무요구와 관계갈등이, 보수에서는 관계갈등이, 근무시간에서 조직체계가, 주5일제 근무여부에서 직무요구가 관련성이 있었다. 치과위생사의 이직경험과 내부인력과의 관계갈등 스트레스에 영향을 미치는 것으로 나타났으며 보수가 적을수록, 치과위생사의 수가 많을수록 스트레스가 많은 것으로 나타났다.