• 한국산학기술학회논문지
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• 제12권6호
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• pp.2607-2615
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• 2011

본 연구는 심폐소생술 시행 시 구령집단과 비구령집단 간의 심폐소생술 정확도 비교를 통하여 심폐소생술 시행에 효율성과 정확성을 높이고자 한다. 본 연구는 G도에 소재 대학생 62명(비구령집단 31명, 구령집단 31명)을 편의추출 하였으며, 조사기간은 2010년 10월 7일부터 10월 21일까지 이루어졌다. 분석방법은 SPSS WIN(Version 12.0) 프로그램을 이용하여 분석하였다. 연구결과 심폐소생술 시행 시 비구령집단이 구령집단보다 여러 영역에서 인공호흡과 가슴압박에 대한 심폐소생술의 정확도가 높게 나타났다. 이를 바탕으로 차후 심폐소생술 교육과 술기를 수행함에 있어서 비구령방법을 적용해 볼 필요가 있다. 그리고 응급상황에서 구령방법과 비구령방밥 간의 효과성에 대한 지속적 연구도 필요하다.

• 복식
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• 제66권2호
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• pp.61-75
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• 2016

The purpose of this study was to develop interactive smart clothing based on visual and tactile sensitivities to promote non-verbal communication between people with hearing impairments. The study analyzed various cases of interactive smart clothing, different non-verbal communication tools, as well as results of user demand survey to extract essential factors. Then these factors were categorized into technology or design concept. The technological aspect of the development considered the following factors: the usability, detachability, purposiveness, and economic feasibility. The design aspect considered the following factors: the usability, detachability, formativeness and wearability. A prototype was designed considering the user's requirements. The developed prototype had sensors, Bluetooth technology, and gave access to wireless communication in order to enable non-verbal communication between people with hearing impairments.

• 한국프랜차이즈경영연구
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• 제9권3호
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• pp.45-55
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• 2018

Purpose - Non-verbal Communication with customers in restaurant business can play an important role because it affects customer behavior and attitudes as a means to develop and maintain long-term relationships with customers. The purpose of this study is to analyze the effect of non-verbal communication with customers and the effect of the influence on customer satisfaction, trust, and revisit intention. Research design, data, methodology - In order to verify the research models and hypotheses of this study, questions were prepared for each variable and data were collected through questionnaires. The questionnaire survey was conducted from March 27, 2018 to April 17, 2018, for those who agreed with the citizens of the Jeju area who visited the restaurant recently. 50 out of 100 were conducted by internet survey and 50 were surveyed. Thus, a total of 100 responses were used using structural equation modeling with Smartpls 3.0. Results - The results of the study are as follows. First, non-verbal communication has a significant impact on customer emotion. Second customer emotion have a significant impact on customer trust and satisfaction. Third, Customer satisfaction had positive a significant effect on revisit intention. Fourth, Customer trust had positive a significant effect on revisit intention. Conclusions - The implications of this study are following as: The food service company should continuously provide non-verbal communication training to employees so that they can respond to customers with the right attitude and bright smile. In particular, in the case of restaurant franchises, customer response manuals should be created and distributed to the franchisees, and a regular training program for the franchisees should be implemented to provide the same service to the customer. Second, CEOs should have to worry about what kind of experience he or she has left since leaving the store. It is also necessary to constantly look at what customers experience in their stores or in their brands, and what emotions they form through their experiences. Third, the more satisfied or trusted customers are formed through the service of the employee, the more loyal the restaurant business will be, and the more likely it is to make continuous revisit and positive word-of-mouth activities..

• 영어영문학
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• 제55권4호
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• pp.567-596
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• 2009

A staple of feminist literary anthologies which was instrumental in reevaluating the writer Susan Glaspell, Trifles(1916) has received numerous comments from feminist scholars so far. Most of them tend to concentrate on the themes of female solidarity and justice challenging the androcentric system of law and order. Lacking in the plethora of thematic approaches to the play's feminist subject, however, are formal analyses considering the way in which the play's generic form assists in communicating such thematic concerns of feminism. An alternative to the typical scenario at the courtroom whose mistreatment of women must have loomed large to the young Glaspell as she revisited the old trial of a midwestern murderess which she had covered as a journalist for a local newspaper in Iowa, Trifles serves as a corrective to the courtroom dynamics offering a 'dramatic justice' as opposed to a strictly legal procedure. What this article discovers at the heart of this dramatic justice is the celebration of the unsayable, or what Wolfgang Iser termed negativity, of women's experience which has no room for reflection in the legal discourse at the courtroom tyrannized by the sayable and the evident. Examining how the dramatic form of Trifles gives a voice to the unsayable of woman's experience, which can not be properly represented at the courtroom governed by the straightforward and definitive male rhetoric, the article argues that the play is a better form than its fictional adaptation "A Jury of Her Peers"(1917) in that it syntactically suppresses the monopolizing operation of the verbal by giving precedence to the scenic and non-verbal which is constituted of setting, props, gesture and eye contacts. As a theoretical frame of reference with which to examine the modes of the unsayable in the play the article brings the concept of 'negativity,' defined by Iser as textual effects or modes of the unspeakable and unsaid, into the discussion of the taciturnity of the absent heroine and the non-verbal representation of drama.

• 한국학교ㆍ지역보건교육학회지
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• 제17권3호
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• pp.87-101
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• 2016

Objectives: This study was for analysis the educational needs of personnels who works for hypertension and diabetes centers in community in order to serve as the basis for the development of the future educational programs. Methods: To analyze the educational needs of personnels who wokrs for hypertension and diabetes centers in community, a survey based on CompHP core competencies framework for health promotion was conducted in September 2016. 102 personnels were answered to the online questionnaires and collected data were analyzed through SPSS. Results: The highest point of educational needs was 'how to use verbal and non-verbal effective communication skills' among 46 core competencies for health promotion and 'self-management practical skills for hypertension and diabetes patients'. There were some differences of educational needs between leaders and general staff members of centers. Most wanted educational subjects of leaders are 'contribute to the development and dissemination of health promotion evaluation and research process', and 'use evaluation findings to refine and improve health promotion action'. On the other hand, most general staff members of centers wanted 'use effective communication skills including written, verbal, non-verbal, and listening skills' and 'facilitate the development of personal skills that will maintain and improve health. Conclusions: Evidence-based and long-term educational programs should be developed for personnels who works for hypertension and diabetes centers in community.

• 한국조리학회지
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• 제22권3호
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• pp.166-182
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• 2016

본 연구는 패스트푸드업체 서비스 종사원의 비언어적 커뮤니케이션이 고객의 긍정적 감정-자아동일시-충성도(행동적, 태도적 충성도) 간의 감성적 경로를 검증하기 위하여 부산, 대구경북지역의 대표적 외식 패스트푸드 업체 이용객 397명의 자료를 분석에 사용하였다. 자료분석을 위해 SPSS 프로그램과 AMOS 프로그램을 사용하여 빈도분석, 탐색적, 확인적 요인분석을 거친 후, 구조방정식 모형으로 가설을 검증하였다. 실증분석결과, 첫째, 서비스종사원의 비언어적 커뮤니케이션의 3 구성요소 즉, 신체언어, 의사언어, 신체외양의 순으로 이들 모두가 고객의 긍정적 감정에 정(+)의 영향을 미치고 있는 것으로 나타났다. 둘째, 고객감정은 자아동일시에 정(+)의 영향을 미치고 있는 것으로 나타났다. 마지막으로 자아동일시는 행동적 충성도와 태도적 충성도 각각에 정(+)의 영향을 미치고 있는 것으로 나타났다. 본 연구는 주요 결과를 통해 외식업체의 감성적 충성도 구축의 경로과정을 통해 실무적 시사점과 이론적 시사점을 제시하였다.

• 제어로봇시스템학회논문지
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• 제20권5호
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• pp.513-519
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• 2014

Videoconferencing technology is increasingly used in classrooms to introduce children to people from other countries and cultures in order to provide a wider learning experience. However, with traditional screen-based video conferencing technology, research has shown that it is easy for students to miss non-verbal cues that play a key role in developing human relationships. To investigate how children interact differently when their interactions are mediated through screen-based video communication versus robot-mediated communication, we conducted a study with elementary students in Korea, comparing the use of both technologies to introduce classroom students with peer-aged individuals in America. Our findings show that the children displayed more positive emotions during certain tasks and exhibited more interest and intimacy to remote participants in the context of robot-mediated communication than with video-mediated communication.

• Journal of the Korean Academy of Child and Adolescent Psychiatry
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• 제8권1호
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• pp.123-132
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• 1997

영국에서는 현재 음악치료가 자폐아 치료의 주요 수단으로 자리잡고 있고, 그 치료의 효과 또한 의학계와 교육계에서 널리 인정받고 있다. 이 글은 영국 음악치료의 주 동향이라 할 수 있는 즉흥연주를 바탕으로한 정신역동적 음악치료법(Psychodynamically Informed Improvisational Music Therapy)이 자폐증에 효과적 치료법임을 두 개의 사례연구를 통해 소개하고자 한다. 두 개의 사례연구는 매순간 개개인에 알맞게 응용되는 즉흥연주를 바탕으로한 음악치료의 과정이 어떻게 자폐아와 치료자간의 치료 관계를 형성시키고 발전시키는가를 보여준다. 첫번째 사례 Charlie를 통해서는 음악이 비언어적, 언어적 의사 소통과 초기 놀이발달 과정에 미치는 영향을 살펴보겠다. 두번째 사례에서는, 음악치료라는 환경이 어떻게 Mark에게 안전한 자기표현과 의사 소통의 장을 열어 주고, 자신과 다른 사람들에 대한 인식의 발달에까지 영향을 미치는가를 보겠다. 음악치료의 임상 과정에 대한 이해를 돕기 위하여 위의 사례는 발달적, 음악역동적, 정신역동적인 시점에서 고찰되어진다.

• 가정과삶의질연구
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• 제29권3호
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• pp.43-57
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• 2011

Chronic mental-handicapped people are lacking in non-verbal expression such as eye contact, intonation, voice volume, facial expression, and gesture as well as the contents of speech, speak with a monotonous voice, fail to be vivid and clear in voice, and have absence of expression, thereby bringing about difficulty even for social adjustment and about low self-esteem. Accordingly, the purpose of this study was to examine effectiveness for enhancing self-expression and self-esteem by applying music therapy to the chronic mental-handicapped. The subjects were the chronic mental-handicapped who receive rehabilitation service at the community rehabilitation center, and who have over 10 years in the duration of disease. 1he music therapy activity was progressed with totally 14 sessions during 7 weeks with twice a week. This study confirmed t-test that is verification of difference in the mean, in order to examine difference between before and after music therapy in self-expression and self-esteem of the chronic mental-handicapped, and researched into qualitative case. The findings are as follows. First, as a result of score in self-expression scale, the significant improvement was shown after music therapy compared to before music therapy. The significant difference was indicated in verbal self-expression, phonetic self-expression, and non-verbal self-expression, which are its sub-spheres. Thus, the conclusion was obtained as saying that music therapy is effective for enhancing self-expression. Second, as a result of score in self-esteem scale, the significant difference was shown after music therapy compared to before music therapy. Thus, the conclusion was obtained as saying that music therapy is effective for enhancing self-esteem. Through the above results, the music therapy showed effectiveness of self-expression ability and self-esteem in the chronic mental-handicapped at the community rehabilitation center, thereby having been confirmed to be possibly utilized as rehabilitation program for the social skill ability and the social adjustment of the chronic mental-handicapped.

• Child Studies in Asia-Pacific Contexts
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• 제5권2호
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• pp.95-105
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• 2015

We developed a test of English silent word reading, following work by Mather, Hammill, Allen and Roberts (2004) and Bell, McCallum, Krik, Fuller, and McCane-Bowling (2007), in order to tap Hong Kong Chinese children's reading of English as a foreign language. We created one subtest of individual word reading and another of word reading contextualized within sentences; together, these tests require no more than 10 minutes for administration. In Study 1, we administered the entire test to 552 second grade Hong Kong Chinese children between the ages of 70 and 121 months old, from five different primary schools. The association between the subtests of English silent word reading and contextual reading was positively correlated (.78). In Study 2, 77 Hong Kong Chinese second graders were tested on our newly developed English silent word reading test, together with non-verbal IQ, an English word reading and a Chinese character recognition test (both read aloud). With age and non-verbal IQ statistically controlled, there was a significant correlation between English silent word reading and the more standard English word reading, read aloud, (.78); the association between English silent word reading and Chinese character recognition was also positively correlated (.49). This newly created test is a quick and reliable measure, suitable for both educators and researchers to use to identify poor readers who learn English as a foreign or second language.