• Title/Summary/Keyword: Non face-to-face communication

Search Result 237, Processing Time 0.023 seconds

The Non-face-to-face Smart Mailbox System Based on ICT (ICT 기반 비대면 스마트 우편함 교부기)

  • Lee, Woo;Kwon, Jun-A;Kim, Won-Jung
    • The Journal of the Korea institute of electronic communication sciences
    • /
    • v.14 no.6
    • /
    • pp.1227-1234
    • /
    • 2019
  • With the change of times, the postal service environment and the customer's service needs are changing greatly. In this paper, we researched to improve inefficient service for registered mail by using ICT technology. ICT-based non-face-to-face smart mailbox system can deliver mail efficiently and improve customer satisfaction. In addition, it is expected that it will be able to reduce the work intensity of the mailman delivery of mail and greatly improve the working environment of the on-site deliverymen.

The reality and task of non-face-to-face performing arts in the COVID-19: Focusing on the survey on the perception of workers and experts in the performing arts field (코로나시대 비대면 공연예술의 현실과 과제 - 공연예술분야 종사자 및 전문가 인식조사를 중심으로)

  • Kim, Soung-Tae;Choi, Bu-Heon;Cho, Hang-Min
    • Journal of Digital Convergence
    • /
    • v.19 no.11
    • /
    • pp.485-498
    • /
    • 2021
  • This study confirmed the perceptions of performing arts field workers and related experts under the theme of non-face-to-face performing arts. As a result of the analysis, first, respondents agreed with the practical need for non-face-to-face performing arts, but respondents in the field viewed the lack of "fieldability" and "communication with the audience" of non-face-to-face performances as a problem. Second, respondents who participated in non-face-to-face performance production had negative perceptions of realism, immersion, interaction with the audience, lack of enjoyment outside the performance, and difficulties in securing budgets, filming and editing, and actors' acting commitment. Third, regarding the government's non-face-to-face performing arts-related support policy, they complained that support was only given to specific organizations and a small number of people, and administrative difficulties in support. Through this study, it can be suggested that face-to-face and non-face-to-face performance arts should be treated in a complementary and balanced relationship in terms of government policy.

A Study on Big Data Based Non-Face-to-Face Identity Proofing Technology (빅데이터 기반 비대면 본인확인 기술에 대한 연구)

  • Jung, Kwansoo;Yeom, Hee Gyun;Choi, Daeseon
    • KIPS Transactions on Computer and Communication Systems
    • /
    • v.6 no.10
    • /
    • pp.421-428
    • /
    • 2017
  • The need for various approaches to non-face-to-face identification technology for registering and authenticating users online is being required because of the growth of online financial services and the rapid development of financial technology. In general, non-face-to-face approaches can be exposed to a greater number of threats than face-to-face approaches. Therefore, identification policies and technologies to verify users by using various factors and channels are being studied in order to complement the risks and to be more reliable non-face-to-face identification methods. One of these new approaches is to collect and verify a large number of personal information of user. Therefore, we propose a big-data based non-face-to-face Identity Proofing method that verifies identity on online based on various and large amount of information of user. The proposed method also provides an identification information management scheme that collects and verifies only the user information required for the identity verification level required by the service. In addition, we propose an identity information sharing model that can provide the information to other service providers so that user can reuse verified identity information. Finally, we prove by implementing a system that verifies and manages only the identity assurance level required by the service through the enhanced user verification in the non-face-to-face identity proofing process.

A study on the satisfaction and learning effect using e-portfolio in liberal arts programming classes (교양 프로그래밍 수업에서 e-포트폴리오를 활용한 만족도와 학습 효과에 관한 연구)

  • Lee, Youngseok
    • Journal of Industrial Convergence
    • /
    • v.20 no.2
    • /
    • pp.45-50
    • /
    • 2022
  • In this study, an e-portfolio system was constructed and utilized to communicate with students, while processing the overall procedure of teaching-learning activities as data for qualitative improvement in the non-face-to-face educational environment. The e-portfolio system was designed to support the entire process of reflection from the instructor's lesson planning, regular checking of the learner's understanding during the course operation process, online communication, and support for learner-centered educational activities. Analyzing the effectiveness of the communication-based learning effect between instructors and learners using the e-portfolio in liberal arts programming classes, which may be difficult for non-major students, a significant correlation was found in problem-solving skills, and midterm and final exams. Additionally, the result of analyzing the expanded applicability of e-portfolio satisfaction demonstrated a significant correlation with the students' computational thinking ability, test results, assignments, and academic performance. It was found to have a significant effect on the improvement of computational thinking ability. If non-face-to-face education is conducted using the proposed e-portfolio system type, it will be possible to improve the quality of online education, while communicating effectively with students.

An Analysis of Factors Affecting Communication between Learners in Non-face-to-face Team Project Classes (비대면 팀 프로젝트 수업에서 학습자간 소통에 영향을 미치는 요인 분석)

  • Ahn, You Jung;Kim, Kyong Ah;Kim, Ji Sim
    • Proceedings of the Korean Society of Computer Information Conference
    • /
    • 2022.01a
    • /
    • pp.133-134
    • /
    • 2022
  • 팀 프로젝트 수업에서 학습자들 간의 소통은 프로젝트 성패에 중요한 요인이면서 동시에 가장 큰 갈등 요소이기도 하다. 특히 비대면 수업이 장기화되면서 비대면으로 운영되는 팀 프로젝트의 경우 팀원들끼리 소통할 수 있는 기회나 방법이 더 제한적이다. 본 연구에서는 팀원들 간의 소통의 원활성을 지원하는 요소에 대해 분석하고자 2년간 실시한 비대면 팀 프로젝트 수업에 참여한 학생들을 대상으로 소통을 지원하는 여러 가지 방법들을 적용해보고 참여자들을 대상으로 설문을 실시하여 결과를 비교 분석해보았다.

  • PDF

Communicative Information Technologies and Development Strategies of ODR from the Practitional Perspective (의사소통 정보기술과 ODR발전전략 : 실무적 관점을 중심으로)

  • Chung, Yong-Kyun
    • Journal of Arbitration Studies
    • /
    • v.19 no.2
    • /
    • pp.155-178
    • /
    • 2009
  • The ODR can be categorized into four distinctive types. First type is the asynchronous non-demeanour method. Second type is the asynchronous demeanour method. Third type is the synchronous demeanour method. Fourth type is the synchronous demeanour method. A typical example of the asynchronous and non-demeanour method is e-mail. The example of the synchronous and non-demeanour method is tele conference. The example of the asynchronous demeanour method is video recordings. The example of synchronous and demeanour method is video conference. The primary benefit of e-mail is to avoid the physical violence. But the costs of email is the lack of emotional aspects of disputants. The benefits of tele conference is ease of use, and reduces the negative aspects of face to face communication. but the costs are limitation of the exchange of written information. The benefits of video conference is the approximation of face to face communication by providing oral as well as visual communication. but it is insufficient to represent eye contact. The common limitations of ODR are as follows. First is the lack of human face. Second is the neutrality of arbitrators and mediators. Third is the authenticity of electronic document. Fourth is the digital divide across South and North and generations. Fifth is the cross-cultural communication. The development strategy of ODR is the training and education of arbitrators and mediators in the area of writing skill. Furthermore, it is necessary to supplement the weakness of email via diverse kinds of expressions to show emotions. Finally, it is necessary to train neutrals in the area of cross-cultural communication.

  • PDF

An Analysis of Student Satisfaction According to Learning Experience for Non-Face-to-Face and Face-to-Face Methods in Programming Class (프로그래밍 수업에서 비대면과 대면 방식에 대한 학습경험에 따른 만족도 분석)

  • Kim, Kyong-Ah;Kim, Ji Sim;Ahn, You Jung;Oh, Suk;Jin, Myung Sook
    • Proceedings of the Korean Society of Computer Information Conference
    • /
    • 2022.07a
    • /
    • pp.645-647
    • /
    • 2022
  • 코로나 팬더믹으로 인한 비대면 수업은 지속적인 운영을 통해 개선·발전되었다. 2022학년도부터 대면수업으로 전환되면서 온라인 플랫폼에 대한 적응력이 높아지고, 비대면 수업 경험이 축적된 학습자들을 위한 대면 수업의 변화가 필요하게 되었다. 본 논문은 프로그래밍 수업에서 비대면 방식과 대면 방식에 대한 경험이 있는 학습자들의 수업방식에 따른 만족도 및 의견을 조사·분석함으로써 서로 다른 두 방식의 장점을 활용한 수업모델을 모색하는데 필요한 학습자 의견 도출에 그 목적이 있다. 조사 결과, 학습자들은 대면 수업을 선호하나 비대면 학습경험이 많을수록 대면 수업에서의 단점을 비대면 수업을 통해서 해소할 수 있는 부분이 있음을 인지하고, 비대면 방식을 대면 수업에 활용하는 것을 긍정적으로 생각하는 것으로 나타났다. 이를 통해 향후 대면 프로그래밍 수업에서 비대면 방식을 결합한 하이드리드 방식의 수업 운영을 통한 수업 효과 증진 모델이 필요한 것으로 사료된다.

  • PDF

A study on the smart band, technologies, and case studies for the vulnerable group. - The Digital Age and the Fourth Industrial Revolution.

  • YU, Kyoungsung;SHIN, Seung-Jung
    • International Journal of Internet, Broadcasting and Communication
    • /
    • v.14 no.1
    • /
    • pp.182-187
    • /
    • 2022
  • This study aims to study non-rechargeable wrist-type smart bands for those vulnerable to the digital environment. The transition to the digital age means improving the efficiency of human life and the convenience of management. In the digital age, it can be a very convenient infrastructure for the digital generation, but otherwise, it can cause inconvenience. COVID-19 is spreading non-face-to-face culture. The reality is that the vulnerable are complaining of discomfort in non-face-to-face culture. The core of the digital environment is smartphones. Digital life is spreading around smartphones. Technology that drives the digital environment is the core technology of the Fourth Industrial Revolution. The technologies are lot, big data, Blockchain, Smart Mobility, and AI. Related technologies based on these technologies include digital ID cards, digital keys, and nfc technologies. Non-rechargeable wrist-type smart bands based on related technologies can be conceptualized. Through these technologies, blind people can easily access books and manage their ID cards conveniently and efficiently. In particular, access authentication is required wherever you go due to COVID-19, which can be used as a useful tool for the elderly who feel uncomfortable using smartphones. It can also eliminate the inconvenience of the elderly finding or losing their keys.

Strategic Search for Reinforcement of Untact-Service : A Case Study on the Installation of R Hotel Kiosk System (비대면 서비스 강화를 위한 전략적 탐색: R 호텔 키오스크 도입 사례연구)

  • Jeong, Taewoong;An, Kab-Soo;Park, Jae-Wan
    • Journal of Korea Society of Digital Industry and Information Management
    • /
    • v.17 no.2
    • /
    • pp.73-83
    • /
    • 2021
  • The development of technology based on digital technology has made 'hyper connectivity' between different services a reality, and an example of this is the reinforcement of non-face-to-face services. The non-face-to-face service is a service provided by service providers and customers using information and communication and technology without direct contact. Recently, it has expanded to the hotel industry, which is highly dependent on human resources, centering on the restaurant business. Therefore, this study attempted to identify the case of the "R" hotel in the Gangwon region, which is introducing and operating a kiosk, and to confirm the matters to be considered, the system operation method, and expected effects, etc. for hotels that intend to operate it in the future. It is difficult to affirm that the introduction of KIOSK directly reduced labor costs or increased service efficiency, but it seems meaningful that it has improved the convenience of users. In future research, practical research is needed on the impact of the system on management activities in relation to the introduction of KIOSK.

A Study on Influencer Food-Content Sentiment Keyword Analysis using Semantic Network based on Social Network

  • Ryu, Gi-Hwan;Yu, Chaelin;Lee, Jun Young;Moon, Seok-Jae
    • International journal of advanced smart convergence
    • /
    • v.11 no.2
    • /
    • pp.95-101
    • /
    • 2022
  • The development of the 4th industry has increased social media, and the rise of COVID-19 has stimulated non-face-to-face services. People's consumption patterns are also changing a lot due to non-face-to-face services. In this paper, food content keywords are derived through social network-based semantic network analysis, emotions are analyzed, and keywords applied to food recommendation platforms are input. We collected food, influencer, and corona keyword analysis data through Textom. A lot of research has been done through online reviews of existing influencer content. However, there is a lack of research on keyword sentiment analysis provided by influencers rather than consumers and research perspectives. This paper uploads language and topics derived through online reviews of existing publications and subscribers, and goes beyond the limits used in marketing methods. By analyzing keywords that influencers suggest when uploading content, you can apply data that applies them to food recommendation platforms and applications.