• Title/Summary/Keyword: Multicultural service

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Pre-Service Elementary School Teachers' Attitude toward Foreign Groups in the Context of Multicultural Education in Korea (외국인 집단에 대한 초등 예비교사의 태도 분석)

  • Chang, Bo-Yun;Lim, Sung-Taek;Ju, Dong-Beom
    • Journal of Fisheries and Marine Sciences Education
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    • v.22 no.3
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    • pp.374-387
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    • 2010
  • This study presumed that pre-service elementary teachers' stereotypical attitude toward foreign groups is critical factor to be considered in the context of Korean multicultural education. 422 pre-service elementary school teachers rated repeatedly seven ethnic groups on thirteen semantic differential scales which consist of four factors; attractiveness-unattractiveness, superiority-inferiority, rationality-irrationality, and aggressiveness-compliance. A series of repeated measure MANOVAs were used to test variability in pre-service elementary school teachers' stereotypical attitude across foreign groups. They rated Japanese the most positive, but Chinese the most negative, and others more or less positive in overall attitude. Their ratings of each ethnic group also varied across four attitude factors. Japanese and Whites were classified into the most attractive and superior, and moderately rational and aggressive groups. In contrast, Chinese were rated as the most unattractive, inferior, irrational, and moderately aggressive one. Southeast Asians were rated as attractive, compliant, and inferior one. In contrast, Arabians were rated as unattractive, aggressive, and moderately superior one. Finally, North Koreans were rated moderately superior, the most aggressive and irrational one. All these findings were discussed in terms of multicultural education in Korea.

Employees' experiences of integrated services in Healthy Family and Multicultural Family Support Centers in Seoul (서울지역 건강가정·다문화가족지원센터 종사자의 통합서비스 운영 경험)

  • Son, Seohee;Kim, Mi Young
    • Journal of Family Resource Management and Policy Review
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    • v.23 no.4
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    • pp.1-21
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    • 2019
  • The purpose of this study was to explore employees' experiences of integrated services in Healthy Family and Multicultural Family Support Centers in Seoul. In-depth interviews were conducted with seven employees, including managers and heads of Healthy Family and Multicultural Family Support Centers. The interviews identified three themes: the direction of integrated service, the characteristics of the integration process, and the challenges of integrated service. For the direction of integrated service, the participants identified the integration center as a professional family services organization that provided customized services for different types of families. During the integration process, employees found it difficult to provide integrated services because few guidelines existed on operating an integration center that provided services to families with different characteristics and needs. However, they also explained positive aspects of integration, such as strengthening the business's capacity by expanding the organization. To improve integrated service, employees emphasized the expertise and appropriateness of the family services over the efficiency of the integration centers. They also stressed expansion as a role of a professional family services organization. These findings suggested that establishing a clear direction for integrated service as well as the roles of administrative support agencies is important for activating integrated services.

A Study on Cooperation Networks for Multicultural Information Services (다문화정보서비스의 협력망에 관한 연구)

  • Lee, Hye-Young;Kwak, Seung-Jin
    • Journal of the Korean Society for Library and Information Science
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    • v.43 no.2
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    • pp.147-169
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    • 2009
  • The purpose of this paper is to construct a cooperation network for multicultural information services. It is suggested that a network for multicultural information helps those who limited information resources. Following investigation of the related information resources-422 online sites in 395 groups-it was found that the activity of non-public groups is higher than that of public groups and that all related groups offer various information services to multicultural people: education (24.5%), culture (18.4%), human rights (12.7%), general life (8.9%), and etc. The paper suggests the sharing of the information of internal related groups and collaboration with th embassies and cultural centers of East Asian country in order to construct a multicultural information service.

The Effect of Library and Local Characteristics on Multicultural Awareness of Library Users (도서관 및 지역 특성이 도서관 이용자의 다문화 인식에 미치는 영향)

  • Park, Jiyoung;Kim, Giyeong
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.28 no.3
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    • pp.45-66
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    • 2017
  • To resolve the problem that multicultural people in Korea suffer from difficulties especially with prejudice and discrimination, it is necessary to raise the cultural diversity in communities in Korea through cultivating multicultural awareness among non-multicultural people. In this vein, public libraries, as cultural exchange institutes, can affect multicultural awareness of the people. This study investigated how characteristics of public libraries and their local communities are related to the users' multicultural awareness. The study found that multicultural awareness of library users was significantly influenced by the characteristics of public libraries but not by the characteristics of communities. It is suggested that public libraries should consider cultural diversity on overall library services for their general users to support their multicultural awareness.

A Study on the Operation of Multicultural Services of Public Library in Incheon Metropolitan City - A focus on the Case of Incheon Jungang Library - (인천광역시 공공도서관의 다문화서비스 운영에 관한 연구 - 인천시 중앙도서관 사례를 중심으로 -)

  • Lee, MiJung;Lee, MiJung
    • Journal of Korean Library and Information Science Society
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    • v.44 no.4
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    • pp.295-321
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    • 2013
  • This study examines current practices of the multicultural services in public library and offers directions for improvement in the multicultural society. For this, this study is set up the list of the multicultural services on the basis of the plans and the announcements about multicultural services of an international organization. Moreover, researchers analysed the multicultural services of Incheon Jungang Library. The results of this study are as follows. They proposed the improvement of the multicultural services of a public library as the changes of cognition of the multicultural services, training for professional manpower, program for intercultural understanding, accessibility to information, etc.

A Study on the Development of Library Multicultural Service Curriculum for Librarians' Continuing Education (사서 대상 도서관 다문화서비스 교육과정 개발에 관한 연구)

  • Woo, Yunhee;Koo, Joung Hwa;Cho, Yong Wan
    • Journal of Korean Library and Information Science Society
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    • v.52 no.1
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    • pp.203-228
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    • 2021
  • It is necessary to offer continuing education for the librarians who provide multicultural library services in the middle of increases of multicultural services in public libraries. The research aims to systematize and restructure multicultural service curriculums for librarians' continuing education of the National Library of Korea on the basis of the recently derived multicultural curriculum subjects for librarians. In order to achieve the goal, the research conducted both literature reviews of multicultural library services and interviews with multicultural experts, library experts and a pedagogical professor. The research collected experts' opinions regarding how to operate the multicultural curriculums for librarians and the lecture contents including detailed subjects, lecture methods, lecture times, etc. Also the research condcuted interviews with a pedagogical professor regarding how to operate the suggested curriculum and the opinion was reflected in the final curriculum development. At the results, the research suggested the educational goal entitled with "cultivating librarians with multicultural sensitivity and professional service competency" and the four educational models with different educational cycles, educational contents and methods of evaluation tailored to each educational stage. The research results expect to enable educators (both instructors and administrators) to operate each curriculum flexibly according to education demands, and to enhance the effectiveness of the curriculums.

The Influence of Career-Education on Job Satisfaction in the Multicultural Family Service Centers Focused on the Mediating effects of Multicultural Practice Competence and Organizational Climate (다문화가족지원센터의 직무 재교육이 직무만족도에 미치는 영향: 조직풍토와 다문화실천역량의 매개효과를 중심으로)

  • Shin, Hyo-Jin
    • The Journal of the Convergence on Culture Technology
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    • v.7 no.4
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    • pp.257-265
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    • 2021
  • This study analyzed the influence of career-education on job satisfaction in the multicultural family service centers focused on the mediating effects of multicultural practice competence and organizational climate. A self-reported questionnaire survey was done on 180 multicultural practitionser in Seoul and Kyunggi Do. A total of 175 copies were used for final analysis with ones insincerely made were excluded. Collected date underwent Multivariate structural equation model analysis using AMOS 21.0 and frequency, descriptive, and corelation analysis were made using SPSS 20.0. Statistical program. The study results revealed that career-education directly affect organizational climate and multicultural practice competence, and organizational climate directly affected job satisfaction. Career education did not affect job satisfaction, but organizational climate had complete mediating effect in the structural equation model. Additionally multicultural practice competence didn't have an effect on job satisfaction and mediating effect in the structural equation model. Based on the results, intervention strategies to increase job satisfaction of multicultural practitioners and future study implications were suggested.

The Factors Affecting Librarian's Multicultural Acceptance (사서의 다문화수용성에 영향을 미치는 요인)

  • Lee, Yeon-Ok;Chang, Durk-Hyun
    • Journal of Korean Library and Information Science Society
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    • v.47 no.4
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    • pp.241-264
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    • 2016
  • This study aimed to examine multicultural acceptance of librarians and to investigate the factors affecting librarians' multicultural acceptance. For this, this study collected its data through a questionnaire conducted for the public librarians. The total 319 questionnaires were collected and 292 were finally analyzed. The results showed that the factors affecting the multicultural acceptance of the librarians were the experience of overseas residence, of multicultural service and of multicultural education. Based on the results, the ways to cultivate librarians' multicultural acceptance were discussed.

Multicultural Couples' Needs of Marriage Education Programs (다문화부부의 부부교육 프로그램 요구도에 관한 연구)

  • Son, Seohee;Jun, Mikyung;Kang, Bojeong;Lee, Eunjoo
    • Journal of Families and Better Life
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    • v.35 no.1
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    • pp.17-29
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    • 2017
  • The purpose of this study was to identify the needs of marriage education programs for multicultural couples based on their socio-demographic characteristics. A total of 816 multicultural families (247 Korean husbands and 569 foreign wives) were recruited through 99 Multicultural Family Support Centers across Korea. Descriptive statistics and multiple regressions were conducted. The program needs that were relatively higher than other areas included the need to develop education on "understanding the culture and language of partner," "increased intimacy of the couple," "multicultural awareness," and "set goals for life." We also found that each participant's gender, foreign wife's country of origin, participant's education level, and marriage duration were significantly related to the needs of marriage education programs. These findings suggest that family life education for multicultural couples should be based on the characteristics of the program participants such as socio-demographic characteristics and family life cycle instead of providing a universal program for all multicultural couples.

What explains the failure of Google in the Korean market? The Impact of Multicultural PR Strategy

  • Kim, Hyejung;Woo, Wonseok;Kang, Hyoung-goo
    • Asia Marketing Journal
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    • v.14 no.4
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    • pp.35-56
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    • 2013
  • The era of globalization provides us with both opportunities and threats. The success of a multinational corporation depends largely on its ability to adapt itself to new market environment. We believe that understanding and implementing multicultural PR strategy can be a key to the multinational corporations' success in foreign markets. We argue in this paper that even a global iconic company such as Google needs to focus on how to understand local consumers' needs and preferences before formulating and implementing PR strategy. Having a global hit product or service is not sufficient enough to be successful in some foreign markets. It is especially more evident in the industries where companies deal with individual consumers, and perceptions and sentiments play a large role in their purchase decisions. The objective of this research is to find out the relationship between multicultural PR strategy and business performance. Therefore, our main hypothesis is; better implementation of multicultural PR strategy by a multinational corporation will result in higher performance in the foreign markets. To prove the relationship between multicultural PR strategy and performance, we designed a framework that uses Rudan's (2004) five rules for multicultural PR strategy. It is a contribution to the business academics as there are very few studies that directly focus on and analyze the multicultural aspects of a multinational company's PR strategy. Through our research, we found strong evidence that there is a positive relationship between the level and effectiveness of a company's multicultural PR strategy and its performance in the foreign markets. This offers some meaningful implications to the managers of the multinational corporations and those who are considering going into a foreign market for the first time. We also suggested a way of measuring the implementation of multicultural PR strategy. By applying five rules for multicultural PR strategy to Google's PR activities, it allowed us to convert qualitative information into quantitative data. This kind of tool can be helpful for multinational corporations that want to evaluate their own PR activities.

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