• 제목/요약/키워드: Multi-channel marketing

검색결과 41건 처리시간 0.028초

뉴미디어 플랫폼 시대의 스포츠미디어 가치: 미디어 인게이지먼트와 공감의 역할 (Sports Media Value in New Media Platform Era: The Role of Media Engagement and Empathy)

  • 최의열;전용배;김현덕
    • 한국응용과학기술학회지
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    • 제39권3호
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    • pp.433-441
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    • 2022
  • MCN 스포츠 중계의 미디어 인게이지먼트, 미디어 공감, 그리고 미디어 가치와의 관계를 규명하기 위한 이 연구는 MCN 스포츠 중계 시청 경험을 가진 시청자 총 324명을 대상으로 비확률 표본 표집 중에서 목적 표집법을 통해 설문조사를 실시하였다. 탐색적 요인분석을 실시하여 타당도를 확인하였으며, Cronbach's α 검사를 실시하여 신뢰도를 조사하였다. 또한 상관관계분석을 실시하여 판별타당도를 검증하였으며, 연구가설을 검증하기 위해 선형 회귀분석을 실시하여 다음과 같은 결론을 도출하였다. 첫째, MCN 스포츠방송과 관련하여 미디어 인게이지먼트가 미디어 가치에 긍정적인 영향을 미치는 것으로 나타났다. 둘째, 미디어 인게이지먼트가 미디어 공감에 긍정적인 영향을 미치는 것으로 나타났다. 셋째, 미디어 공감이 미디어 가치에 긍정적인 영향을 미치는 것으로 나타났다.

The Impact of Online and Offline Wine Purchase Channels on Consumer Perceptions of Wine Attributes and Repurchase Intention

  • Kang, Sora;Bonn, Mark A.;Cho, Meehee
    • 유통과학연구
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    • 제13권10호
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    • pp.57-63
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    • 2015
  • Purpose - This study investigates the effects consumer perceptions of wine attributes have on repurchase intention. It examineshow wine purchase channels (online or offline) influence perceptions about wine attributes and repurchase intention. Research design, data, and methodology - A total of 390 responses from Florida residents over 21 were collected using online surveys. Responses were analyzed using exploratory factor analysis to identify the underlying wine attribute factors. Multiple regression and multi-group analysis were employed to test the hypotheses. Results - Results revealed that consumer perceptions of wine attributes (sensory, origin, reputation, and price point) significantly influence their repurchase intention. Additionally, the effects of wine attributes on repurchase intentions were found to be significantly different based on the channel used. Findings indicated that wine attributes pertaining to reputation and price point strongly influenced repurchase behavior of online consumers, while offline wine consumers were influenced more by sensory and origin attributes. Conclusions - Study findings provide useful information for wine industry sales channels for developing new marketing strategies to effectively attract wine consumers to repurchase wine.

지상파 TV에서 중간광고 도입에 대한 태도: 일반인과 전문가 인식비교를 중심으로 (The Attitude on Introduction Method of In-Program Advertising in Terrestrial Broadcasting Television: Comparison of Public and Professional Awareness)

  • 정진택;김구성
    • 디지털융복합연구
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    • 제12권1호
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    • pp.263-271
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    • 2014
  • 디지털 다매체 다채널 시대를 맞이하여 인터넷, 케이블, 그리고 위성방송 및 IPTV 등의 뉴미디어의 성장으로 지상파 방송은 시청률 저하와 함께 광고비 또한 급격히 하락하고 있다. 이러한 상황에서 지상파 TV에 중간광고를 도입하자는 의견이 나타나고 있다. 따라서 본 연구에서는 이러한 중간광고 도입이슈에 대해 일반인과 전문가의 인식을 비교함으로써 중간광고 도입에 대한 타당성을 검토하고자 하는 목적에서 이루어졌다. 연구결과 지상파 TV에 중간광고를 도입하자는 의견에 대해 일반인과 전문가들 사이에 인식차이가 높게 나타났다. 이러한 중간광고 도입의 타당성 자료는 향후 중간광고 제도시행에 대한 근거를 제공해 줄 것으로 기대한다.

온·오프라인 연계형 스마트 주문서비스 시스템 설계 (Design of An Order Service System that Connects Online and Offline)

  • 박선주;이동철
    • 한국정보시스템학회지:정보시스템연구
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    • 제26권3호
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    • pp.295-312
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    • 2017
  • Purpose Consumption behaviors of consumers have changed with the widespread use of the Internet and smart phones, and accordingly online marketing activities are becoming ever more prevalent. Yet, the domestic food-service industry has yet to offer an Omni-Channel order system that encompasses a online, offline, and mobile interface. Also, a multilingual menu ordering service for foreign tourists is not yet available. Therefore, if an order service system accessible online and offline which could provide multi-language services were implemented, the satisfaction of the service provider and domestic and foreign customers would be maximized. Design/methodology/approach By designing an electronic menu based on open an OS and providing electronic menus in offline stores, we have completed the design of a linked order system which would be available everywhere (online, offline, and mobile). The CMS was developed to integrate these three mediums and the entire operator was designed to receive basic information and statistical information about the merchants, or store operators. Also, a multilingual term dictionary containing menu information for foreign tourists was made into a database so that foreign tourists who are having difficulty in communication can use it more easily. Findings We have made it possible for customers to use the order service without distinction between online, offline, and mobile platforms, and have proved that it is a more efficient and convenient service for customers as well as operators. Nevertheless, as an initial model, the implemented system has limitations on the execution of the payment support method in the electronic menu board and in the management division of the CMS. In case of commercialization, it is necessary to make an alliance of efforts to attract initial franchises. Through further supplementation, we expect the online and offline connection-types martservice system will maximize the satisfaction of both operators and customers alike.

Exploratory Study to Develop Customers' Experience Measurement Scale of H&B Store

  • NOH, Eun-Jung;CHA, Seong-Soo
    • 산경연구논집
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    • 제11권7호
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    • pp.51-60
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    • 2020
  • Purpose: Recently, Korean cosmetics distribution market has been reorganized with the H&B store. In the domestic cosmetics distribution market, existing brand road shops are decreasing, and multi-shops are leading the H & B stores, which have greatly improved their experience and content. In these environmental changes, the offline distribution channels are turning into the multi-editing shops that have introduced products of various brands and greatly enhanced experiences and contents. Nevertheless, most studies of factors and measurement items for measuring customer experience in the H&B store use Schmitt (1999)'s Strategic Experience Modules (SEMs). Therefore, the purpose of this study is to propose a measure that is practicable through consideration of the in-store customer experience components of the H&B store. Research design, data and methodology: Based on Schmitt's Strategic Experience Modules (SEMs), which are widely used in customer experience marketing, the metric pool was constructed through customer and literature research on H & B store managers. Since then, 101 preliminary surveys and 211 main surveys have been conducted in order to propose a dimension of customer experience and refine the metrics. Results: As a result of the research, H&B store's customer experience was derived from a measurement model consisting of 19 measurement items in total of five dimensions: environmental experience, intellectual experience, behavioral experience, tech experience, and relationship experience. This study analyzed that compared to the existing Schmitt's Strategic Experience Modules (SEMs), (1) emotional experience expanded to environmental experience, (2) Cognitive and relationship experiences are maintained (3) behavioral experience was subdivided into physical and technical experiences. In particular, the environmental experience has been proposed as a major component is an important point because the H&B store recently opened a large flagship store and is competitive in constructing a differentiated space. Conclusions: Related experience was seen as an important component of customer experience in the offline store, but in the process of refining the scale, interaction items with employees of the H&B store were removed, and rather, participation in the APP or SNS channel of the company, event Participation, interaction with other customers, etc. appear to be important, while suggesting the practical implications.

Promotional Strategies of Local Drugstores

  • Kim, Seung-Mi;Lee, Sang-Yoon;Kim, Pan-Jin;Kim, Nam-Myun;Youn, Myoung-Kil
    • 산경연구논집
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    • 제1권1호
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    • pp.5-12
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    • 2010
  • The retail business of drugstore was introduced to Korea for the first time 10 years ago. Since Olive Young introduced a retail store in the name of drugstore in 1999 for the first time in Korea, new distribution channel combining drugstore, cosmetic products and dairy products, etc has been made. At initial stage, the new distribution channel grew up slowly because of low specialty and economic stagnation. However, the three big distribution channels, that is to say, Olive Young (CJ), Watsons (GS) and W Store (Kolon Well Care), etc, were established to produce new distribution system following large-scaled discount stores as well as convenience stores. The purpose of the study is to investigate ways making Korean style drugstore be new retail business in addition to traditional markets, department stores, E-Mart and other general super markets and to examine problems preventing the drugstore from being promoted and to find out solutions. The speciality retailers that is called a category killer attacking department stores as well as marts is expanding market quickly. New consumption trend that gives priority to wellbeing is being expanded in accordance with high level of standards of living life: The drugstore is thought to be new alternative of distribution because it keeps special products. Young ladies who are main customers of drugstores respond to the trend sensitively to have more buying power that is thought to be promising. And, consumers' desire has become concrete and special. This is because consumers want not only convenient shopping but also special shopping system that is current trend. These days, so called Multi-shop and Total shop and other special shops have been recently opened. Special multi-shop has been concentrated on fashion product and miscellaneous goods so far: Health total wellbeing shop shall be popular in accordance with wellbeing trends. Drugstores can play an important role. Drugstores were opened for the first time ten years ago. In particular, Olive Young succeeded in going into the black after making efforts for a long time by many persons. Drugstores could succeed in the business owing to many persons in the past as well as customers who liked drugstores. However, drugstores once lost ways and recorded poor business results. The three drugstores, that is to say, Olive Young, Watsons making efforts to go into the black and W-Store pursuing traditional drugstore shall compete each other and make effort to satisfy customers' desire. In that way, the three drugstores can be assured of present business as well as future business. The consumers' demand trend has become special at sub-division so that drugstores that can satisfy the demand can succeed in the business. Large businesses may be more interested in the 4th generation retail business to produce good income and to have bright future. Drugstore business and market are likely to expand and develop owing to large business' participation in drugstore business. Drugstores expanded shop at Seoul and Gyeonggi-do until middle of 2000. Drugstore business at station sphere in Seoul and Gyeonggi-do that have high ratio of temporary population has low customer loyalty to have limitation on continuous growth. Since 2009, drugstores have opened new shops at local towns: From the year of 2010, drugstores need to establish multiple shop strategy by accelerating business speed and to allow customers to drop in the shop anywhere in the nation and to enter consumers' life deeply, so that they can strengthen business base definitely. Drugstores need to have price competitiveness to have multiple shop opening strategy and to satisfy consumers and to supply high quality services that is future subject to solve. And, Olive Young and Watsons that are Korean style drugstore need to keep system in order and to strengthen substance as Korean style drugstore and to expand marketing, so that they can get business outcome within 5 years that was done 10 years before and they become the 4th generation retail business. The study had difficulties at collecting material from the three drugstore because of poor cooperation. And, the author had great difficulty at collecting statistical material that was made in disorder. Further effort is needed considering such problems.

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융합형 뉴미디어 광고의 시장세분화 연구: 소비자 주관성에 근거한 해석적 관점에서 (Market Segmentation of Converging New Media Advertising: The Interpretative Approach Based on Consumer Subjectivity)

  • 서경진;황진하;정장훈;김기연
    • 인터넷정보학회논문지
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    • 제15권4호
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    • pp.91-102
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    • 2014
  • 본 연구의 목적은 IT와 광고 산업 간의 융합형 이머징(emerging) 디지털 광고물에 대한 소비자 유형화 연구를 수행하여, 비즈니스 마케팅 관점에서 관련 시장 세분화 전략 수집에 필요한 소비자 특성에 관해 이론적 정의를 제시하는 것이다. 이를 위해, 응답자 내면의 주관적 사고체계, 선호, 의견, 인지 등을 해석하여 새로운 이론을 발견해가는 정성적 관점의 주관성 연구인 Q방법론을 적용하여 분석하였다. 이 방법론은 가설 검증을 추구하는 기존의 정량적(또는 실증적) 연구와 비교할 때, 연구자가 제시하는 조작적 정의(가설)에 의존하지 않고 객관적으로 응답자의 진술만을 전적으로 반영하는 해석적 연구를 추구한다. 이런 이유로, Q연구는 신규 서비스의 초기 시장형성 단계에서 나타나는 실제적인 소비자 유형을 심도 있게 분석하여, 선행연구로서 소비자 행동 특성을 이론화 하는데 적합하다. 본 연구는 철저한 문헌연구와 인터뷰를 통해 30개의 'IT 통합형 디지털 광고 종류(Q샘플)'를 추출하고, 이에 대한 40명의 응답자(P샘플) 개인별 Q소팅 조사 자료를 분석하여 결과적으로 총 4개의 소비자 유형을 발견하였다. 그리고 세분화 된 각 집단의 고유한 특성을 해석하여, '멀티채널 디지털 광고 추구형', '감성적광고추구형', '뉴미디어 광고 추구형', 'Web 2.0 광고 추구형'으로 명명하였다. 본 연구의 분석 결과는 이머징 디지털 광고 산업을 주제로 한 학술 및 산업적 연구의 선행 연구로서, R&D, 마케팅 프로그램 및 광고 크리에이티브 전략, 관련 정책을 계획하는 분야 등 기초 연구로서 활용 가치를 기대할 수 있다.

NON-DESTRUCTIVE DETECTION FOR FOREIGN MATERIALS IN FOOD AND AGRICULTURAL PRODUCTS USING X-RAY SYSTEM

  • Morita, Kazuo;Tanaka, Shun'ichirou;Ogawa, Yukiharu
    • 한국농업기계학회:학술대회논문집
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    • 한국농업기계학회 1996년도 International Conference on Agricultural Machinery Engineering Proceedings
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    • pp.334-343
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    • 1996
  • Quality evaluation for food and agricultural products have always been one of the most elusive problems associated with the handling , processing and marketing in a food plant production. In order to detect physical foreign materials in food and agricultural products, non-destructive techniques have been developed for many years. Application of X-ray system to detect physical foreign materials in food and agricultural products could be considered to be a high potential method. Especially , it is impossible to detect internal physical foreign materials by visual inspections. In this study, it was tried to be applied for two different X-ray devices. Soft X-ray system with CdTe sensor and X-ray CT scanner were evaluated for advantage of the detection of non-meltallic foreign materials in food and agricultural products . Though the soft X-ray is not a high energy radiation, it is possible to detect small different density in a material. The CdTe sensor has a high resolution for t e soft X-ray energy region. The density characteristics of foods and foreign material were expressed region. The density characteristics of foods and foreign materials were expressed as a soft X-ray energy spectrum. The energy spectrum was analyzed by a personal computer with a multi-channel analyzer. X-ray CT scanner can provide visual image and analyze by three dimensional information inside food and agricultural products. The X-ray CT scanner using as a medical equipment was used to detect a foreign material. The density characteristics of food and foreign materials in food were tried to be detected by the threshold value on the basis of the CT numbers. The soft X-ray absorption characteristics for acrylin plates and distilled water were obtained and could be found the possibility of detecting a small physical foreign materials such as a plastic wrapping film , a stone and grasshopper in food and agricultural products.

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Digital TV 환경에서의 TV 광고 제작 연구 (Research on TV Advertising in the Digital TV Environment)

  • 김종덕
    • 디자인학연구
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    • 제12권4호
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    • pp.201-209
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    • 1999
  • 방송의 디지털화는 작게 보면 아나로그로부터 디지털로의 기술적 발전으로 볼 수 있다. 그러나 좀더 심도있게 검토해보면 방송과 연관된 산업의 구조조정을 비롯하여, 송신자와 수신자의 역할관계, 서비스 지역 등 기존의 방송개념의 혁신적 변화를 의미한다. 따라서 방송의 디지털화는 기존의 방송에 대한 파라다임을 뒤흔들고 방송과 밀접한 관계에 있는 광고산업에 커다란 영향을 미치게 될 것이다. 디지털 방송의 기술적 진보는 소비자의 편의 측면에 있어서는 대단한 변화라고 볼 수 있다. 반면 멀티미디어와 멀티채널, 쌍방향서비스는 광고산업에 있어서는 불확실함과 모험을 의미한다. 본 논문은 디지털방송이 가져올 기술 및 사회적 변화를 분석하고 TV광고제작에 미치게 될 영향을 가늠하여 - 디지털TV 방송 특성 분석 - 디지털 TV환경에서의 효과적 TV광고제작을 연구 목적으로 한다. 본 연구는 문헌 연구를 바탕으로 이루어 졌다.

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애니메이션 콘텐츠 창작소재와 전통 민속문화와의 만남: 미셸 오슬로의 <키리쿠와 마녀>와 KBS 위성 TV <애니멘터리 한국설화>를 중심으로 (A Research of Relationship between Animation Content and Traditional Folk Culture: Centered around Michel Ocelot's <Kirikou et la Sorcière>(Kirikou and the Sorceress) and KBS Satellite Channel's <Animentary Korean Folklore>.)

  • 이종승
    • 만화애니메이션 연구
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    • 통권19호
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    • pp.65-88
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    • 2010
  • 본 연구의 목적은 '문화원형'으로서의 '설화'가 어떻게 애니메이션과 조우할 수 있는지, 더 나아가 애니메이션 콘텐츠 개발에 있어 설화적 모티프가 애니메이션 산업 발전에 어떻게 기여할 수 있는지를 알아보는데 있었다. 이를 위해 본 연구는 미셀 오슬로의 <키리쿠와 마녀>(Kirikou et la Sorci$\grave{e}$re)와 KBS 위성 TV <애니멘터리 한국설화>를 사례 연구로서 분석하였다. 본 연구를 통해, 설화를 이용한 애니메이션 콘텐츠 개발은 애니메이션 콘텐츠 산업의 시나리오 부족현상을 해결하는데 공헌 할 수 있는 하나의 전략적 모티프가 될 수 있음을 알 수 있었다. 또한 설화의 모티프를 차용한 애니메이션 콘텐츠는 다양한 부가 콘텐츠의 활용을 통한 수입 창출을 용이하게 해 줄 수 있는 '원 소스 멀티 유즈(OSMU)' 마케팅에 가장 적합한 문화 콘텐츠 중 하나가 될 수 있음을 살펴보았다. 이러한 맥락에서 볼 때, <키리쿠와 마녀>와 <애니멘터리 한국설화>는 미학적인 측면과 산업적인 측면 모두에서 애니메이션 콘텐츠 개발에 있어 설화 모티프의 성공적인 이용 가능성을 제시해주는 중요한 롤모델(role model)로서 기능하고 있다.

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