• Journal of Korean Society of Industrial and Systems Engineering
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• v.36 no.1
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• pp.70-77
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• 2013

The theory of two-dimensional quality, in particular, the Kano model that is developed by the analogy with the M-H theory, has been applied in various industry fields for more than three decades. Importance-Performance Analysis (IPA) assumes that the degree of physical fulfilment of quality attributes and the satisfaction of that attribute is linear, and therefore, it is applicable to the traditional one-dimensional attribute, not other quality types defined in the Kano's model such as attractive or must-be attribute. To solve this problem, the current study suggests a new importance-satisfaction analysis using a modified IPA in accordance with the three quality types and a diagonal method introduced by Slack (1999) to determine improvement priority. For this, I investigated 19 smartphone's quality attributes and conducted a survey of 334 university students for the results of Kano's model, which adopted from Song and Park (2012)'s study, and the importance/satisfaction of the quality attributes and the results of the priority for improvement of the 19 quality attributes. The results show that the proposed I-S priority model is better than the conventional IPA based on the comparison results of determination coefficient from the regression analysis of the two models.

• Korean Journal of Organic Agriculture
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• v.20 no.2
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• pp.125-142
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• 2012

The purposes of this study are to analyze the effect of consumption of environment-friendly agricultural products (EFAP) on improvement of family health, and to suggest directions for improvement of family health. A survey was conducted for qualitative analysis regarding relationship between EFAP consumption and family health. The method of his study was employed Cross-tabulation and an Ordinal Logistic Regression Model to derive more significant results in analyzing factors of improvement of family health. The result shows that improvement of health has a significant positive relationship with consumption of EFAP. In addition, those consumers with high reliability and quality contentment are more likely to experience improvement of health. As consumers constantly eat EFAP, they are more likely to experience improvement of health. In order to provide consumer reliability of EFAP, more strict certification management system with sound monitoring and an appropriate penalty for violation should be established.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.34 no.3
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• pp.71-78
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• 2011

This parer proposes application of quality costing system in quality improvement area. Cost of quality in quality improvement area provides a valuable of both providing the need for improvement and giving a starting point for project. WQCMS(Web-based Q-Cost Management System) have ability to collect and analyze quality data generated from various different departments in the inside or outside of the enterprise without any limitations, if end-users are able to access wide area network. It provides the capability to integrate quality information from database and to generate various easy analysis reports to management's needs using built-in analysis tool modules with real-time. Web-based quality cost management system to measure the performance of quality improvement activities in the business firms. This paper proposes standard model for quality cost process in quality improvement area.

• Journal of Korean Society of Water and Wastewater
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• v.28 no.5
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• pp.561-571
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• 2014

The paper is to estimate willingness-to-pay (WTP) for tap water quality improvement in Busan, using parametric approach in contingent valuation method(CVM). For parametric approach linear logit model and log logit model are employed in double-bounded dichotomous choice format of CVM. For the reliability and the validity of contingent valuation method a survey was conducted for 665 respondents, who were sampled by stratified random sampling method, by personal interview method. The result of mean WTP for the tap water quality improvement in Busan was estimated to be 3,687 won and 3,660 won per month per household, while median WTP being 1,884 won and 1,892 won per month per household, respectively by linear logit model and log logit model. Provided that our sample is broadly representative of the Busan's population, an estimate of the annual aggregated benefit of residential water improvement for all Busan households is approximately 29.7 billion won to 29.8 billion won based on median WTP.

• Proceedings of the KSR Conference
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• 2008.11b
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• pp.2021-2034
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• 2008

This paper shows the result of study on the process improvement/innovation based on CMMI(Capability Maturity Model Integration) for Development V1.2 staged representation in the view of engineering area of software, hardware and system. This paper intend to help rolling stock industry to define & innovate process and finally obtain certificate for achievement of CMMI V1.2 from SEI authorized SCAMPI Lead Appraiser through the introduction experienced by Hyundai Rotem Company(car-builder and supplier of electronic & electrical equipment) such as why CMMI-based process definition & improvement are planned and how each processes of CMMI V1.2 Level 3 have been implementing and how obtaining the certificate of CMMI Maturity Level 3 of CMMI for Development V1.2 staged representation etc. This paper shows the introduction to CMMI V1.2 model, process improvement methodology and CMMI appraisal on the basis of Standard $CMMI^{SM}$ Appraisal Method for Process Improvement($SCAMPI^{SM}$), V1.2. And, this paper shows about what kinds of activities/practices of 18 processes(CMMI Maturity Level 3) is essentially implemented to satisfy their's specific goal and general geal through Hyundai Rotem Company's experiences. This paper shows the advantage and problem by adopting CMMI V1.2 model. Especially, it present the corrective/preventive actions against the identified problem in order to improve processes.

• Transactions of the Korean Society of Automotive Engineers
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• v.5 no.6
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• pp.192-201
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• 1997

The feedback control scheme of the pressure control system of the rear wheel steering gear which has relatively large volume and sprung load was built up in order to improve th response characteristic of the system. The control algorithm chosen was a feedback compensator joined by a feedfoward compensator and the model matching method was used in the process of control system design. The structures and properties of the reference models were inspected and the parameters of the controller were decided. The improvement of the response characteristic of the pressure control valve by means of the feedback control is affirmed. Particularly, when the order of the system model is higher than the 2nd order, the effectiveness of the feedback control on the improvement of the response characteristic of the valve is distinct. And the convenience of the model matching method is the process of control system design is confirmed as well.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.24 no.69
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• pp.107-119
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• 2001

In this paper, we propose a model of improvement of quality system level using system FMEA. The system FMEA is developed to a system analysis technique using the concepts of conventional FMEA. This is know what is important factor to manage the ISO 9000 Quality System. Therefore, it is used the system FMEA as the main method of the proposed model. The important factors of this model are internal quality audits, corrective and preventive action, customer claim review management review. This model is considered to be guideline for improvement of quality system level. We show the efficiency of the proposed model by means of a case study.

• Journal of Korea Multimedia Society
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• v.18 no.11
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• pp.1367-1374
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• 2015

In this paper, we propose a model which can prioritize the performance improvement work by analyzing the major risks and their influence, which can cause performance degradation in the system and show an example of a performance improvement using this model. In presentation-tier, as a result of log data analysis before and after the performance improvement of key processes which handle financial transactions, this model brought the CPU utilization and memory enhancement in the performance improvement work of the financial system which was carried out by applying the proposed model. It has been confirmed that the entire end-user can be accommodated. In the web-tier, the available memory increased by 200MB and we were able to improve the server restart(Recycling) that was sustained in the existing system. In the business logic-tier, we have been able to see better figures after performance improvements through the graph which analyzes the log collected with the key performance counters such as CPU%, Batch Requests/sec. In the data-tier, it has been confirmed that CPU usage and standby operation were reduced and the throughput was found to increase.

• Proceedings of the Korea Association of Information Systems Conference
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• 2001.12a
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• pp.438-450
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• 2001

This study is to classify the typology of e-business model based on the practical strategic model for successful e-business implementation. For that purpose, we review the conceptual framework of e-business and collected the data from 127 companies implementing e-business. The study is conducted in three phases as follows. First, six factors consisted of 22 items are derived through factor analysis. Second, Cluster analysis is employed to group the firms into different strategic patterns. A five-cluster solution is found to maximize the distances between cluster means across the six factor patterns. The models are named as 'ascendancy and convergence', 'expansion and moderate price', 'expansion and improvement of quality', 'ascendancy and process', and 'improvement of quality' respectively. Third, ANOVA is used to examine the impact on the performance differences attributable to the models. The results of the study are; (1) the 'ascendancy and process', 'expansion and improvement of quality' and 'expansion and moderate price' models were associated with significantly higher performance levels than the 'improvement of quality' model, and (2) the hybrid strategies are needed to implement e-business successfully based on the 'ascendancy and process' model.

• Journal of Information Technology Applications and Management
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• v.21 no.1
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• pp.165-176
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• 2014

This paper was tried to show the improvement model for software industry structure in Korea regarding to have the global level of competence in Korean software firms. To suggest the improvement model for software industry structure, the detailed status about software industry which as in the supply and demand perspectives and comparativeness dimension were analysed. Also to this model the special survey results from the 35 professionalists in the software industry were included. This improvement model suggests the big software firms have to consider the economy of the scale, and to enter global IT market, the other SMEs have to pursuit themselves as a specified technology firms. So it is good for the oversea project collaboration with the solution provider firms and IT service firms. And it is desirable to make a the economy of scale regarding as the solution venture startup, M&A, networking the software firms as supply chain. Also the development of new business model for new market and firms with the high-tech business competency will be required.