• Title/Summary/Keyword: Mobile Usability

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A Study on development of advanced usability test method with the mobile phone log data (로그데이터를 활용한 모바일 폰의 사용성 평가 방법 연구)

  • Kim, Dae-Eop;Kim, Sung-Jin;Lee, Kun-Pyo
    • 한국HCI학회:학술대회논문집
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    • 2006.02b
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    • pp.203-208
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    • 2006
  • 디자인의 여러 프로세스중 중요 행위는 사용자가 바라는 점을 파악하여, 제안하는 행위 중심으로 이루어진다. 사용자의 니즈를 파악하는데 있어, 사용성 평가를 활용하면, 논리적이고, 구체적인 불편요소를 파악하는데 도움을 받을 수 있다. 또한, 디자인 개선안의 효용성을 파악하는데도 디자이너에게 유용한 디자인 개발 프로세스로 자리 잡았다. 사용성 평가를 통해 사용자의 불편요소를 파악하는 방법으로는 크게 두가지 방법이 있는데, 하나는 데스크 탑 컴퓨터를 활용한 시뮬레이션 기법을 들수 있고 다른 하나는 모바일 폰을 활용하는 모습을 직접 촬영하여, 분석하는 방법을 들 수 있다. 데스크 탑 컴퓨터를 활용한 시뮬레이션 기법은 화면의 해상도와 인터렉션 방법이 상이하고, 직접 촬영 방법의 경우, 피 시험자가 카메라를 의식하거나, 분석상에 연구자의 바이어스가 개입할 여지가 많아 각각의 단점이 있다. 본 연구에서는 디자이너가 해결안을 프로토타이핑 하는 방법으로 모바일 폰의 프로세서를 활용한 로그를 남기는 방법으로 사용성 평가를 진행할 수 있는 도구를 만들고 이를 통한 사용성 평가 기법의 방안을 제안하였다. Mobile phone 의 Software User Interface 의 개선안을 검증할 수 있는 툴로 제작된 Interactive Mobile Phone Logger 라는 프로그램을Visual Basic 과 JAVA를 이용하여 개발하였다. 이를 활용하면, 디자이너의 해결안을 자동으로 JAVA Class 파일의 패키지로 생성해주고, 서버를 이용하여 패키지를 전송, JAVA를 지원하는 모바일 폰이면 어떠한 모델이든 실험에 참가할 수 있도록 제작 되어있다. 또한, 실험의 결과 데이터는 종료시 자동으로 실험자의 서버를 통해 분석될 수있도록 제작되었다.

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The Effects of Mobile Application Quality on Satisfaction and Intention to Pay Mobile Application (모바일 애플리케이션의 품질이 사용자 만족과 애플리케이션 지불의도에 미치는 영향)

  • Kim, Sang-Hyun;Park, Hyun-Sun
    • The Journal of Information Systems
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    • v.20 no.3
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    • pp.81-109
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    • 2011
  • The increase in the number of smartphone users has recently been steep, which started to offer companies and individuals more opportunities to enter into a new business field. Furthermore, the smartphone applications have become one of the hottest topics inside and outside the mobile industry. Still the market is in its infancy and intention to pay of charged application of most smartphone users is relatively low. However, rate of charged application in appstore is expected to be increase steadily for some years to come. In this perspective, it is important to consider the smartphone mobile application. Research on smartphone application is still in its early stage. Thus, the purpose of this study is to find what are the effective factors on user satisfaction and intention to pay of mobile application. Based on information system success model, we proposed system quality(stability, usability, security), information quality(timeliness, accuracy, enjoyment) and service quality(reactivity, reliability, empathy) as factors to effect on user satisfaction in mobile application. The results showed that stability, usability, timeliness, accuracy, enjoyment, reactivity and empathy affected significantly user satisfaction. The relationship among satisfaction and intention to pay of mobile application was significantly supported. The implications of the findings is that firms and individual developers of mobile application should focus on customer retention through enhancing satisfaction and quality.

Implementation of Mobile Web Interface Design for Smart-Phone Users (스마트폰 사용자를 위한 모바일 웹 인터페이스 디자인 구현)

  • Oh, Hyoung-Yong
    • The Journal of the Korea Contents Association
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    • v.11 no.12
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    • pp.639-648
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    • 2011
  • Since the emergence of the smartphone and tablet PC whose wireless internet accessibility has improved, personal computing environment has shifted from PCs to mobile web based mobile devices, and therefore the use of information and the communication method have been changing rapidly. Under the circumstance, domestic universities have actively been establishing mobile websites for smartphone users. Such mobile websites, however, focused on diverse functions and a showy design rather than on usability or accessibility, and were developed simply for the purpose of public relations. For this reason, students are now faced with difficulties in using the websites. Therefore, this paper proposes a novel web interface with the consideration of usability and accessibility in order for users to easily use and assess proper information. The matters to be taken into account in developing a mobile website are an intuitive interface design, user experiences, a user customized interface and compliance with web standards.

A Study on the Influence of System Quality Characteristics of Mobile Payment Service on Discontinuance Intention (모바일결제서비스의 시스템품질 특성이 이용자 저항의도에 미치는 영향)

  • Choi, Sangmin;Song, Gwangsuk
    • Journal of Korean Society for Quality Management
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    • v.46 no.3
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    • pp.625-640
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    • 2018
  • Purpose: The scale of a market of mobile payment which was insignificant is explosively being improved by development of various communications technology and achieving rapid diffusion of smart phone. According to this phenomenon, new method of financial dealings through a mobile can be seen as a new paradigm that leads to a change of existing payment work and also recognized as an innovation of information technology. Methods: but a study regarding whether the use of mobile payment service takes an important role as an influencial factor is still insufficient. This study was based on the model of innovation resistance by Ram(1987) and established a hypothesis and a model to confirm how four factors (usability, security, economic feasibility, responsiveness) influence to innovation resistance and the intention of discontinuous use. Results: usability, security were found to be significant predictor variables of innovation resistance to use mobile payment system, but economic feasibility, responsiveness were not found to be significant predictor variables. Conclusion: Providing gave a theoretical foundation for future research in that it presents the variables to consider new forms of mobile payment services, the mobile payment services will need to show a differentiated strategy and traditional marketing strategy.

Development of a English Vocabulary Context-Learning Agent based on Smartphone (스마트폰 기반 영어 어휘 상황학습 에이전트 개발)

  • Kim, JinIl
    • Journal of Korea Multimedia Society
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    • v.19 no.2
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    • pp.344-351
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    • 2016
  • Recently, mobile application for english vocabulary learning is being developed actively. However, most mobile English vocabulary learning applications did not effectively connected with the technical advantages of mobile learning. Also,the study of mobile english vocabulary learning app are still insufficient. Therefore, this paper development a english vocabulary context-learning Agent that can practice context learning more reasonably using a location-based service, a character recognition technology and augmented reality technology based on smart phones. In order to evaluate the performance of the proposed agent, we have measured the precision and usability. As results of experiments, the precision of learning vocabulary is 89% and 'Match between system and the real world', 'User control and freedom', 'Recognition rather than recall', 'Aesthetic and minimalist design' appeared to be respectively 3.91, 3.80, 3.85, 4.01 in evaluation of usability. It were obtained significant results.

UI Design and Usability Analysis of Maternal Notebook Mobile Application (산모수첩 모바일 애플리케이션의 UI 디자인과 사용성 분석)

  • Chun, Christine Hyeyeon
    • Journal of Korea Multimedia Society
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    • v.23 no.1
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    • pp.85-92
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    • 2020
  • This paper analyzes the design and usability of maternal notebook mobile application and suggests the improvement direction of the application. The researcher compared and analyzed the functions of maternal notebook applications, conducted user interviews and expert evaluations. The conclusions of this study are the use of appropriate information volume, proportional screen division focusing on main functions, the use of GNB format of main menus, the prohibition of double menu configuration, the use of color consistent with the image of the service, the use of few font sizes, the use of appropriate colors in typography, the use of rich icons with uniform design, card format, list format, but also timeline and infographic forms that make rich user interface design. Maternal notebook application research is expected to be an important reference for research on similar mobile applications with complex functions such as information provision, user history, and community, along with improved research in healthcare design.

User Interface Design & Evaluation of Mobile Applications

  • Samrgandi, Najwa
    • International Journal of Computer Science & Network Security
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    • v.21 no.1
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    • pp.55-63
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    • 2021
  • The design functionality put forward by mapping the interactiveness of information. The presentation of such information with the user interface model indicates that the guidelines, concepts, and workflows form the deliverables and milestones for achieving a visualized design, therefore forming the right trend is significant to ensure compliance in terms of changing consideration and applying evaluation in the early stages. It is evidenced that prototype design is guided by improvement specifications, includes modes, and variables that increase improvements. The study presents five user interface testing methods. The testing methods are heuristic evaluation, perspective-based user interface testing, cognitive walkthrough, pluralistic walkthrough, and formal usability inspection. It appears that the five testing methods can be combined and matched to produce reasonable results. At last, the study presents different mobile application designs for student projects besides the evaluation of mobile application designs to consider the user needs and usability.

A Usability Testing of a Hybrid Mobile Reading Game for Children With Reading Disabilities (읽기장애아동을 위한 하이브리드 모바일 읽기 게임의 사용성 검사)

  • Shin, Mikyung;Park, Eunhye;Hong, Ki-Hyung;Lee, Joohyun;Park, Hyewon
    • The Journal of the Korea Contents Association
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    • v.18 no.1
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    • pp.314-326
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    • 2018
  • The purpose of this study was to evaluate the usability of a hybrid mobile reading game among 14 parents of children with reading disabilities. The reading game consisted of six steps according to the process of reading (familiarizing with consonants and vowels, acquiring whole words, combining consonants and vowels, reading words, phonological rules, reading fluency). In this study, parents experienced steps one through three of the reading-game app and evaluated the general design features and Universal Design for Learning on a five-point scale. Regarding the general design features, parents rated usability (18 items in total) as high in the following order: interactive design, instructional design, and interface design. Regarding the Universal Design for Learning (9 items in total), parents evaluated usability as high in the following order: providing multiple means of representation, providing multiple means of action and expression, and providing multiple means of engagement. Lastly, suggestions for the improvement of the app, practical implications, and suggestions for future research are discussed.

Usability Evaluation of a Mobile App for Sexual Violence Survivors (성폭력 피해 경험자를 위한 모바일 앱 사용성 평가)

  • Lee, Jieha;Park, Young;Jung, Jai E.;Kim, Kihyun;Park, Jooyoung
    • The Journal of the Korea Contents Association
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    • v.22 no.9
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    • pp.700-711
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    • 2022
  • The purpose of this study is to evaluate the usability of the mobile app 'Allive' to improve accessibility to resources and mental health services among sexual violence survivors. Participants include survivors of sexual violence as well as service providers at sexual violence crisis intervention centers. The usability test was conducted as a quantitative and qualitative evaluation after study participants used the app in a real-life environment. The results of usability testing highlighted the positive and beneficial impact on mental health function as well as accessibility to essential resources for those who have experienced sexual violence.

The Effect of Mobile Foodservice Platform Service Characteristics on Ease of Use, Usefulness and Reuse Intention (모바일 외식 플랫폼서비스특성이 사용용이성과 유용성 및 재사용의도에 미치는 영향)

  • Jeon, Jang Chul
    • The Journal of the Convergence on Culture Technology
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    • v.5 no.2
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    • pp.31-37
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    • 2019
  • This study examined the sub - dimensions of mobile food platform service characteristics and verified how they affect the usability, usability and re - use intention. The data collection is from February 11, 2019 to February 28, 2019. The researcher visited the food service company and presented the questionnaire by direct interview. The results of the analysis are summarized as follows. First, the ubiquitous connectivity and interactivity of the mobile eater platform service have a significant effect on ease of use, but the situational awareness has no significant effect. Second, ubiquitous connectivity, situational awareness, and interactivity have a significant effect on usability, and ease of use has a significant effect on usability. Third, ubiquitous connectivity has a significant effect on re - use intention, and situational awareness and interactivity have a significant effect on re - use intention. Fourth, ease of use has no significant effect on re-use intention, but usefulness has a significant effect on re-use intention.