• 경영정보학연구
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• 제20권1호
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• pp.1-16
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• 2018

최근 인터넷의 발전과 스마트폰 보편화에 따라 배달 애플리케이션의 이용률이 높아지면서 O2O 기반의 외식 배달 시장이 급격하게 성장하고 있다. 본 연구는 한국(배달의민족)과 중국(어러머) 배달애플리케이션의 사용성을 비교 분석하고, 국내 배달 애플리케이션의 개선 방향을 제시하는 것을 목적으로 한다. 연구 방법으로는 1차로 국내외 배달 애플리케이션의 현황을 파악하고, 2차로 피터모빌의 허니콤 모델을 재구성하여, 이를 기준으로 설문조사와 심층인터뷰 진행하였다. 사용성 평가결과를 분석하여 제안된 개선 결과는 다음과 같다. 첫째, 배달의민족의 모든 가맹업체들은 애플리케이션으로 주문이 가능해야 한다. 둘째, 장바구니에 다른 업소의 음식을 동시에 담을 수 있어야 한다. 셋째, 화면 첫 페이지에서 장바구니와 구매내역을 바로 찾아볼 수 있고 첫 페이지에 오늘의 추천 메뉴를 보여주는 것은 사용자의 편의성을 높이는 것에 도움을 준다. 넷째, 검색창을 상단에 고정하면 검색성을 높일 수 있다. 다섯째, 배달 예상 시간과 배달원의 정확한 위치를 확인할 수 있어야 한다. 마지막으로 업소 주소가 명시되고 예상 배달 가능 시간에 대한 보장이 이루어진다면 신뢰성을 높일 수 있다. 본 연구 결과를 통해 국내 배달 애플리케이션 서비스 향상에 기여하기를 기대한다.

• 대한안전경영과학회지
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• 제9권6호
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• pp.155-162
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• 2007

Recently, retail store automation appliance market is changed with traditional POS systems techniques and RFID, radio POS system, and self checkout system, etc. in the foreign advanced distribution industry. Retailers and consumers require convenient POS system which can provide more functions and fast service. These requests bring to rapid evolution of various H/W and S/W corresponding with POS system. In this study with the POS systems and the RFID technology we develop core technology of movable u-POS system based on RFID that can use in large store. So we propose u-Cart system that can alternate the current shopping cart and POS terminal and that provide value added services to customer. As the result we present the configuration of u-Cart terminal device(WMDT : Wireless Mobile Data Terminal) including RFID reader module that can provide various information to consumer and some convenient client applications that are running in WMDT and u-POS administration service module.

• Journal of Information Technology Applications and Management
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• 제20권4호
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• pp.315-338
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• 2013

As a result of New media that affects the marketing system, it is appeared a new marketing system called Market Platform in terms of market governance of trading. Market Platform is a new marketing system for ideal market system through the community structure from a hierarchy structure. It is determined that Market Platform as the role of adjustment of each side of market, buyer and seller, developed an existing marketing system. In this study, to target the Market Platform has recently emerged as the center of the market management in the new media environment. This study investigates what characteristics and impact of infrastructure of Market Platform will affect the cognitive impact on both buyers and sellers to clarify the impact on the self efficacy of the shopping process. Through this investigation, modeling for the impact that new media environment will attract Market Platform will be developed from the investigation of attractiveness of mobile market platform environment. Changes in the technical media environment gave the characteristics of the customer in the market platform, so consumers could involve not only consumed, but also manufactured. Thus, it is possible to increase the attractiveness if market must be able to not only for the convenience of shopping, but also make people to enjoy the experience of value co-creation. In other words, the new media, as a result of affecting the marketing system, mobile market platform is organized around the market of communication base. Network centrality, visible openness, ubiquitous multiplexity, 3 properties of new media increase the market self-efficacy of their customers. Therefore, the structure of market platform that enhance self-efficacy has higher attractiveness.

• 디지털산업정보학회논문지
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• 제10권3호
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• pp.223-235
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• 2014

In this study, it is the study of foreign tourism content information providing utilizing mobile indoor location information services. In particular, we compared the Web App used in Osaka, Japan. Widespread use of smartphones in the world increases, it is changed to free travel of individuals from group travel. Tourists cultural complex shopping mall is able to travel in a room is increasing. By utilizing the services of the guidance location based on the room, it is possible to easily obtain the discount coupon information, tourism content. Also, it is possible to grasp the movement path and disaster relief information. Osaka Japanese tourists increased after the earthquake in Tokyo. So we compare the difference in Osaka web and applications. If improving the indoor location information service method of domestic if it would help foreign tourists attract. In addition, it will give a big impact if there is a fusion of the Internet of things.

• Journal of Information Technology Applications and Management
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• 제22권2호
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• pp.95-112
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• 2015

Spread of internet service had a huge effect on usage and spread of SNS world widely. Variety of the service has increased from human network managing to commerce, education, payment method and so on. Also, it is expanding its service territory to not only PC area but also that of mobile equipment with development of information technology. Spread of use on SNS provides existing corporations the expansion of service area. Late SNS starter companies are advancing in diverse way for attracting users by serving shopping, games and other services with association with SNS. Therefore, analysis on consumers' thought and pattern which analyze users' demand, service's function and contents and other factors in order to reflect on plans and operations of SNS is needed. On this perspective, this research is suggesting properties that are crucially related to sustained usage of SNS and study factors of SNS's characteristics that influence trust and satisfaction on SNS and continuous usage intent of SNS.

• 디지털산업정보학회논문지
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• 제7권1호
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• pp.51-61
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• 2011

A smartphone is a mobile phone that offers more advanced computing ability and connectivity than a contemporary basic feature phone. Unlike feature phone, a smartphone allows the user to install and run more advanced applications based on a specific platform. Smartphones run complete operating system software providing a platform for application developers. A smartphone will become the default computing method for many point activities in the not-too-distant future, such as e-mail, online shopping, gaming, and even video entertainment. For smartphone that contains sensitive information and access the Internet, security is a major issue. In the 1980s, security issues were hardly noticed; however, security is a major issue for users today, which includes smart phones. Because security is much more difficult to address once deployment and implementation are underway, it should be considered from the beginning. Recently our government recognized the importance of smartphone security and published several safety tips for using the smartphone. However, theses tips are user-oriented measures. Maintaining the security of a smartphone involves the active participation of the user. Although it is a important users understand and take full advantage of the facilities afforded by smarphone, it is more important developers distribute the secure smartphone application through the market. In this paper we describe some scenarios in which user is invaded his/her privacy by smartphone stolen, lost, misplaced or infected with virus. Then we suggest the security considerations for securing smartphone applications in respect with developers. We also suggest the methods applying domestic encryption algorithms such as SEED, HIGHT and ARIA in developing secure applications. This suggested security considerations may be used by developers as well as users (especially organizations) interested in enhancing security to related security incidents for current and future use of smartphones.

• 산업경영시스템학회지
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• 제39권3호
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• pp.47-55
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• 2016

The proliferation of the Internet and related technologies has led to a new form of distribution channels, namely online retailers. The conventional offline and the new online retailers have different transaction costs perceived by the consumers in the following perspectives: the accessibility to the product information, the traffic cost and the opportunity cost for the time to visit the store, the delivery time and the possibility of 'touch and feel' to test the quality of the product. In particular, the online retailers have lower distribution cost structure in that they do not have physical stores, which results in lower selling price. Thus they continuously offer price competition against offline retailers using the lower selling cost as competitive weapon. Moreover the emergence of the social commerce is likely to intensify the competition between the online and offline retailers. To survive in this fierce competition, the offline retailers are trying to defend their business interests by sticking to offline transaction in anticipation of increased customer loyalty, customer's preference for 'touch and feel' style shopping, and others. Despite of these efforts, customers who touch and feel a product in an offline store but purchase the product through an online retailer are increasing. To protect such customers, recently, some of the offline retailers began to provide the mobile discount service (MDS) which enables the offline customers to purchase a product at a discounted price through the mobile applications. In business competitions, the price discount strategy is usually considered to secure more market share at the cost of lower profit. In this study, however, we analyze the effect of MDS as a weapon for securing more profit. To do this, we set up a game model between the online and offline retailers which incorporates the effect of the MDS. By numerically analyzing the Nash equilibrium of the game, some managerial implications for using the MDS for more profit are discussed.

• 한국인터넷방송통신학회논문지
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• 제15권3호
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• pp.51-57
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• 2015

본 논문에서는 반려동물에 관한 다양한 컨텐츠를 개발한 후 기존 컨텐츠들과 통합함으로서 어플리케이션의 활용분야의 폭을 넓히고자 하였다. 이를 위해 정보관리, 일정관리, 건강관리, QR코드, SNS, 쇼핑, 위치정보서비스 등 반려동물에 관련된 다양한 컨텐츠를 추가한 반려동물 관리 시스템(PET-IN)을 스마트폰에서 사용할 수 있게 개발하였다. PET-IN 사용 접근성과 만족도 실험결과를 보면, 각 컨텐츠 간 통합으로 인하여 새로운 시너지 효과가 발생하였고, 연계성이 증가하여 컨텐츠의 활용분야가 넓어지게 되었다는 것을 알게 되었다. 이는 반려동물 어플리케이션에 대하여 종합적인 컨텐츠 구성이 필요하다는 것을 말해주며, 본 연구는 향후 새로운 반려동물 어플리케이션의 컨텐츠를 개발할 때 중요한 데이터가 될 수 있을 것이다.

• International Journal of Contents
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• 제11권1호
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• pp.31-40
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• 2015

This paper primarily intends to explore whether smartphones accelerate the customer education paradox. Smartphone usage is becoming a mainstream habit, and it is changing people's shopping experience and conventional practices, hence presenting new challenges to the market. A smartphone affects customers strongly when they are trying to choose a product/service among a variety of options, and making purchase decisions. With smartphones bringing such changes and challenges to the market, especially to the companies and stores, it is important to understand market trends in order to retain the loyalty of existing customers as well as to attract new buyers. Therefore, companies and stores should offer enhanced and better technical service quality, along with the use of tools such as QR codes. Further, mobile based websites would offer a suitable approach in assisting customers using smartphones to obtain better information of greater value. The results of this study imply that there is an opportunity for organizations to design various methods of imparting customer education by using smartphones, such as loading applications on a smartphone that lead to more information with good quality and present real benefits regarding the products/services.

• 문화기술의 융합
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• 제8권6호
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• pp.971-978
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• 2022

본 연구는 비대면 마케팅의 한 방편으로 소비자들이 제품을 구매하기 위한 상품정보를 인지하는 과정에서 증강현실 경험이 재래적 어플리케이션을 통한 구매의도에 비해 어떠한 영향을 미치는가를 실험하여 향후 제품브랜드의 앱 개발에 필요한 증강현실 도입의 유효성에 대한 근거를 확보하고자 한다. 연구목적에 대한 검증을 위하여 문헌적 연구과 실증적 연구를 병행하였으며 이를 측정하기 위하여 증강현실 기능을 구현한 국내 테이블 웨어 브랜드 '오덴세'의 애플리케이션을 제작하여 실험도구로 사용하였다. 조사모형은 사용자 표본집단을 대상으로 애플리케이션을 이용한 후 그 경험을 설문에 응답하도록 하였다. 연구결과, 지각된 유용성과 용이성, 즐거움이 구매의도에 미치는 영향에서는 모든 요인에서 유의미한 결과가 도출되었으며, 일반적 특성에서 성별, 연령, 인터넷 쇼핑 이용시간에 따라 요인간 몇 가지 유의한 차이들이 발견되었다. 결론적으로 제품의 정보인지 단계에서 증강현실기능이 도입된 매체의 사용자 경험은 전통적인 애플리케이션의 사용자 경험에 비해서 구매에 긍정적인 효과를 미친다는 결과를 도출하였다.