• Title/Summary/Keyword: Measurement of Management Performance

Search Result 958, Processing Time 0.035 seconds

A Management Performance Measurement Model of the Construction Engineering Firm -Focused on 'H' Construction Engineering Firm- (건설엔지니어링 기업의 경영성과측정모형 -H사의 사례를 중심으로-)

  • Park Chan-Sik;Kim Hyun-Jun;Jeon Yong-Seok
    • Korean Journal of Construction Engineering and Management
    • /
    • v.5 no.2 s.18
    • /
    • pp.202-210
    • /
    • 2004
  • Under the current competitive business environment, the complexity of procurement method, and the lack of engineering capacity in the construction engineering industry, a construction engineering firms require the business strategy and its performance measurement system. This study suggests a performance measurement model that could follow 'H' construction engineering firm's vision and strategy. The model utilizes the concept of Balanced Scorecard. The study proposes the four main performance perspectives such as financial, growth, internal efficiency, and improvement & learning through the long-term strategy analysis, SWOT analysis, and interviews of the employees. Also the study develops the critical success factor and the key performance indicators. The usefulness of the performance measurement model is validated through the gap analysis such as alignment analysis and consensus analysis.

Development of the Performance Measurement Model of Electronic Medical Record System - Focused on Balanced Score Card - (균형성과표를 활용한 전자의무기록시스템의 성과측정 모형개발)

  • Lee, Kyung Hee;Kim, Young Hoon;Boo, Yoo Kyung
    • Korea Journal of Hospital Management
    • /
    • v.21 no.4
    • /
    • pp.1-12
    • /
    • 2016
  • The purpose of this study are suggest to performance measurement model of Electronic Medical Record(EMR) and Key Performance Index(KPI). For data collection, 665 questionnaires were distributed to medical record administrators and insurance reviewers at 31 hospitals, and 580 questionnaires were collected(collection rate: 87.2%). Regarding methodology, Critical Success Factor(CSF) and index of the information system were derived based on previous studies, and these were set as performance measurement factors of EMR system. The performance measurement factors were constructed by perspective using BSC, and analysis on causal relationship between factors was conducted. A model of causal relationship was established, and performance measurement model of EMR system was proposed through model validation. Analysis on causal relationship between performance management factors revealed that utility cognition of the learning & growth perspective factor had causal relationship with job efficiency(${\beta}=0.20$) and decision support(${\beta}=0.66$) of the internal process perspective factors, and security had causal relationship with system satisfaction(${\beta}=0.31$) of the customer perspective factor. System quality had causal relationship with job efficiency(${\beta}=0.66$) and decision support(${\beta}=0.76$) of the internal process perspective factors, all of which were statistically significant(P<0.01). Job efficiency of the internal process perspective had causal relationship with system satisfaction(${\beta}=0.43$), and decision support had causal relationship with decision support satisfaction(${\beta}=0.91$) and job satisfaction (${\beta}=0.74$), all of which were statistically significant(P<0.01). System satisfaction of the customer perspective had causal relationship with job satisfaction(${\beta}=0.12$), job satisfaction had causal relationship with cost reduction(${\beta}=0.53$) of the financial perspective, and decision support satisfaction had causal relationship with productivity improvement(${\beta}=0.40$)of the financial perspective(P<0.01). Also, cost reduction of the financial perspective had causal relationship with productivity improvement(${\beta}=0.37$), all which were statistically significant(P<0.05). Suitability index verification of the performance measurement model whose causal relationship was found to be statistically significant revealed that $X^2/df=2.875$, RMR=0.036, GFI=0.831, AGFI=0.810, CFI=0.887, NFI=0.838, IFI=0.888, RMSEA=0.057, PNFI=0.781, and PCFI=0.827, all of which were in suitable levels. In conclusion, the performance measurement indices of EMR system include utility cognition, security, and system quality of the learning & growth perspective, decision support and job efficiency of the internal process perspective, system satisfaction, decision support satisfaction, and job satisfaction of the customer perspective, and productivity improvement and cost reduction of the financial perspective. In this study, it is expected that the performance measurement indices and model of EMR system which are suggested by the author, will be a measurement tool available for system performance measurement of EMR system in medical institutions.

Analysis of Supervisory Report for Performance Measurement in the Private Building Construction Sites (민간 건축현장 성과측정을 위한 감리보고서 활용성 분석)

  • Sung, Yookyung;Hur, Youn Kyoung;Lee, Seung Woo;Yoo, Wi Sung
    • Proceedings of the Korean Institute of Building Construction Conference
    • /
    • 2022.11a
    • /
    • pp.217-218
    • /
    • 2022
  • Supervision work deals with important data necessary for the performance management on building construction sites in accordance with the Building Act. Therefore, this study attempts to use the data from supervisory reports to measure the performance of private building projects. Performance measurement is important for systematic management. However, there are only a few cases in which performance measurement is performed because it requires strenuous efforts to collect data for measurement. First, this study derived 6 performance areas and 15 indicators through a few rounds of expert group discussions. Then, we confirmed the performance indicators with high feasibility of data collection through a survey of supervision experts. It is expected that the data of supervisory reports can measure systematically performance and assist in speedy diagnosis of private building construction sites.

  • PDF

Validity and Reliability Assessment of the Performance Measures Based on the Nursing Process for Prevention and Management of Pressure Ulcers, Falls and Pain (간호과정 적용 평가도구의 타당도 및 신뢰도 조사 - 욕창, 낙상예방 및 통증 간호를 중심으로 -)

  • Kim, Keum Soon;Kim, Jin A;Choi, Yun Kyoung;Kim, Yu Jeong;Song, Mal Soon;Kim, Eul Soon
    • Journal of Korean Clinical Nursing Research
    • /
    • v.16 no.3
    • /
    • pp.5-23
    • /
    • 2010
  • Purpose: This study was conducted to determine the validity and reliability of performance measurement tools based on the nursing process for prevention and management of pressure ulcers, falls and pain. Methods: The performance measurement tools were reviewed by a panel of experts and refined on the basis of the panel's suggestions. The validity of the performance measurement tools was measured by surveying hospital nurses. The reliability of these tools was tested by having nursing experts use the tools in five nursing units to assess nursing performance in prevention and management of pressure ulcers, falls and pain. Results: The performance measurement tools in this study were found to be acceptable as tools to evaluate quality of nursing care in pressure ulcers, falls and pain. The reliability of the performance measurement tools was acceptable. Conclusion: These results indicate that the performance measurement tools developed in this study are valid and reliable instruments to monitor and improve quality of nursing care in prevention and management of pressure ulcers, falls and pain.

A Method of an Accurate Six Sigma Financial Effect Measurement and Connecting the Financial Effect to the Corporate Income Performance (6시그마 재무성과의 정확한 측정과 기업 손익실적과의 연계 방안)

  • Kim, Ho-In;Jeong, Jae-Ho;Kim, Chan-Mo
    • Journal of Korean Society for Quality Management
    • /
    • v.37 no.3
    • /
    • pp.94-101
    • /
    • 2009
  • It is important to measure financial effect of six sigma projects accurately for successful implementation of six sigma in a company. However, researches on methods of six sigma financial effect measurement are relatively new. In this study, frequent error patterns of six sigma financial effect measurement are defined and accurate measurement methods are suggested. And a method of connecting six sigma financial effect to corporate income performance is also suggested which not only assures reliability of financial effect measurement but also helps to align with business strategy.

Measuring Knowledge Management performance of the construction organization (건설조직의 지식경영 성과측정)

  • Kwon, Soon-Seok;Park, Moon-Seo;Lee, Hyun-Soo;Ahn, Chang-Bum
    • Proceedings of the Korean Institute Of Construction Engineering and Management
    • /
    • 2007.11a
    • /
    • pp.868-871
    • /
    • 2007
  • The current economy is summarized by increasing business competitiveness and leaner organizations, and the risk and uncertainties inherent in such dynamic environments have increased the importance of managing organizational knowledge. Like the preceding, the construction industry is required to make an effort for survival and takeoff, and most construction companies recognize that knowledge management improves efficiency and effectiveness and the necessity on the innovation of business itself and it is the current of the times. But at this point in time, companies have doubts about performance following the introduction of KM, and set to show interest in developing a measurement method. So, This study analyzes the existing model for performance measurement and based on results derived, presents the method for performance measurement.

  • PDF

Development of Performance Measurement Model for B2B e- Marketplace using BSC (BSC를 이용한 B2B e-Marketplace 성과평가 모형 개발)

  • 박철수
    • Journal of the Korea Safety Management & Science
    • /
    • v.5 no.4
    • /
    • pp.229-243
    • /
    • 2003
  • This paper suggests the process of performance measurement system development for B2B e-Marketplace using BSC (Balanced Scorecard). As the first step, main features and factors affecting performance of e-Business company and especially of B2B e-Marketplaces were derived based on the literatures. For the 2nd step, the nonnative performance measurement model for B2B e-Marketplace was suggested. Especially, the research range that the model covers is restricted to the neutral and systematic sourcing B2B e-Marketplace. And, the performance measurement model was based on BSC, for the BSC is very powerful and sound tool among all the available performance measurement systems. Also, the model was based on the AHP (Analytic Hierarchy Process) to make the model more structured, and to draw weights of performance measures from experts

Integrated Performance Measurement as a Strategic Management Accounting Approach: A Case of Beverage Businesses in Thailand

  • PHORNLAPHATRACHAKORN, Kornchai;PEEMANEE, Jindarat
    • The Journal of Asian Finance, Economics and Business
    • /
    • v.7 no.8
    • /
    • pp.247-257
    • /
    • 2020
  • This study aims to examine the effects of integrated performance measurement on firm success of beverage businesses in Thailand. Integrated performance measurement, organizational commitment, organizational citizenship behavior, and firm success are the main variables of the study. In this study, all 653 beverage businesses from Department of Business Development, Ministry of Commerce, Thailand are the samples of the study. The data collection was provided during February - April, 2016. A mail survey procedure via questionnaire was used for data collection. 163 responses were received. Of the surveys completed and returned, 159 were usable. The structural equation model (SEM) is conducted to examine the effects of integrated performance measurement on organizational commitment, organizational citizenship behavior and firm success. The results show that integrated performance measurement positively influences organizational commitment, organizational citizenship behavior and firm success. Organizational commitment positively affects both organizational citizenship behavior and firm success while organizational citizenship behavior positively impacts firm success. In summary, integrated performance measurement as a strategic management accounting approach is a key determinant of firms' business outcome. Firms need to support their resources and capabilities in developing, implementing, utilizing, and maintaining integrated performance measurement. Potential discussion, conclusion, and suggestions and directions for future research are highlighted.

A Study on the GSCM Strategy and Business Performance - Focus on DOOLEE VISION Case - (GSCM전략과 사업성과에 관한 연구 -두리비전 사례를 중심으로-)

  • Kim, Chang-Bong
    • International Commerce and Information Review
    • /
    • v.8 no.1
    • /
    • pp.325-336
    • /
    • 2006
  • This paper examines the global supply chain management strategy and business performance of Doolee Vision Co. Ltd.. Based on the analysis of eighty-seven cases, the following results were found. First, it was found that just-in-time of GSCM strategy of firm have a positive influences on the business performance in transformation sector. Second, just-in-time of GSCM strategy of firm have a positive influences on the business performance in custody sector. Third, just-in-time of GSCM strategy of firm have a positive influences on the business performance in order response and support sector. Forth, just-in-time of GSCM strategy of firm have a positive influences on the business performance in customs sector. Fifth, just-in-time of GSCM strategy of firm have a positive influences on the business performance in customer service sector. However, several limitations, such as measurement for intra-industry homogeneity, measurement for flexibility of global supply chain management strategy, and measurement for business performance of global supply chain management, that make the preceding conclusions be considered preliminary.

  • PDF

How Total Quality Management Mediates Antecedent Variables of Employee Performance?

  • KUSTONO, Alwan Sri
    • The Journal of Asian Finance, Economics and Business
    • /
    • v.7 no.12
    • /
    • pp.523-534
    • /
    • 2020
  • The research objective was to find out how Total Quality Management (TQM) mediates antecedents of employee performance variables? The research was conducted with a quantitative approach while the research design was cross sectional. The research model was tested using the structural equation modeling approach with partial least square analysis tools to test the influence among research variables. The research sample consisted of 315 respondents who answered a questionnaire in August-September 2019 at manufacturing companies in East Java. The results showed that situational leadership did not affect employee performance, but did affect the successful implementation of TQM. The performance measurement system has no direct effect on employee performance. The performance measurement system has a direct effect on employee performance. Organizational culture has a direct effect on both employee performance and the application of TQM, so that the application of TQM can improve employee performance. TQM implementation variable acts as a mediation between situational leadership and organizational culture on employee performance. The relationship that was originally a direct influence turned into an indirect effect through TQM. The TQM variable is not proven to be an intervening variable between the performance measurement system and employee performance. There is a direct relationship between these two variables.