• 품질경영학회지
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• 제32권4호
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• pp.113-124
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• 2004

Customer satisfaction is becoming an increasingly salient topic in many firms and in academic research. One main rationale behind this interest is that customer satisfaction is believed to be associated with fruitful customer re-visit from the firm's point of view. Some country already had index models which can measure the degree of customer satisfaction. But, such models are ordinary models which used generally the scope of nation-wide /industry. Therefore, we needs some modifications to measure customer satisfaction for specific product & service and to provide the valuable feedback to specific firms. In this Perspectives, this study will evaluate the customer satisfaction index about automobile company and analyze it's result for valuable feedback. This study will present a model for an integrated customer satisfaction evaluation system which used structural equation modeling. Through this study, we anticipate that it will offer the measuring method about customer satisfaction and some guideline for product design process.

• 제어로봇시스템학회:학술대회논문집
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• 제어로봇시스템학회 1997년도 한국자동제어학술회의논문집; 한국전력공사 서울연수원; 17-18 Oct. 1997
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• pp.407-410
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• 1997

This paper analytically derives the variance of service time of a station in the symmetric IEEE 802.4 token bus network with single access class and finite buffer capacity. This performance measure is represented in terms of the total number of stations, the token hold time, the arrival rate of frames, the service rate, and other parameters. Using computer simulations, presented performance measure is validated.

• 산업경영시스템학회지
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• 제14권24호
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• pp.105-109
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• 1991

In the comparative study of investment alternatives with different life times. It is wrong to compare a long-life time alternative with different life times. It is to wrong to compare a long-life time alternative with a short-life time one by the same measure; therefore, a measure is needed which is suitable for the characters of alternatives. The purpose of this study is in present a method to evaluate investment alternatives with different life times and to explain the assumptions and calculating method.

• 대한수학회논문집
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• 제19권4호
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• pp.643-660
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• 2004

In this paper, we give a new formula between the conditional Wiener integral E(F｜X), the conditional Wiener integral of F given X, and the integral with respect to a measure-valued measure, a kind of Bartle integral. Using this formula, we give some examples of evaluation of E(F｜X).

• 대한전자공학회논문지
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• 제24권1호
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• pp.110-114
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• 1987

It is known that digital circuits may produce correct output signals even when some faults are present in them. A reliability measure, known as signal reliability, is the probability that the circuit output is correct. In this paper, the reliability measure is analyzed first and a new procedure for evaluation of the signal reliability is presented. This procedure simplifies signal reliability calculations and can easily be mechanized.

• Journal of Advanced Research in Ocean Engineering
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• 제4권4호
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• pp.174-184
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• 2018

We herein propose a new design procedure of a flexible container ship model where the vertical bending and torsional vibration modes are similar to its prototype. To achieve similarity in torsional vibration mode shapes, the height of the shear center of the model must be located below the bottom hull, similar to an actual container ship with large opening decks. Therefore, we designed a ship model by imparting appropriate stiffness to the hull, using urethane foam without a backbone. We built a container ship model according to this design strategy and validated its dynamic elastic properties using a decay test. We measured wave-induced structural vibrations and present the results of tank experiments in regular and freak waves.

• 한국산업경영시스템학회:학술대회논문집
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• 한국산업경영시스템학회 2002년도 춘계학술대회
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• pp.177-187
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• 2002

In this paper, we consider a multi-factor, multi-cause decision making problem of supply chain. And we show how to measure the operational efficiency of the components in supply chain and also how to improve the efficiency of each component and whole supply chain. As a methodology, the data envelopment analysis (DEA) is adopted to measure the efficiency by considering weight factors such as flexibility, information sharing, logistics level, etc. The proposed algorithm allows whole supply chain to have the improved efficiency rate.

• 한국주거학회논문집
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• 제22권4호
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• pp.71-81
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• 2011

This study aims to make evaluation method as a means to evaluate the crime prevention through environmental design of multi-family housing. According to the analysis of correctness and usefulness of evaluation method in multi-family housing, the preliminary evaluation method is selected. The correctness and usefulness of evaluation method is examined by 2 works. One is analyzing the results of experts' advice about evaluation method. The other is analyzing the results of the case studies of 3 housing sites. Those improve evaluation method to measure the crime prevention through environmental design objectively. As a result, the system of classification is divided into evaluation area and evaluation item. Evaluation area is sorted into four types, i.e. public space, semi-public space, semi-private space, and equipment. Evaluation scores according to evaluation area are different. Evaluation scores of public space are 73. Those of semipublic space are 196. Those of semi-private space are 75, Those of equipment are 28. Evaluation item is divided into 20 items. 20 items are; the entrance of complex, apartment building, recreational space and parking space etc. Checklists according to evaluation items are proposed and detail evaluation criteria according to checklist are proposed.

• 한국철도학회:학술대회논문집
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• 한국철도학회 2011년도 정기총회 및 추계학술대회 논문집
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• pp.1035-1040
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• 2011

In this paper we deal with a kinetic performance test system using hydraulic cylinder. It is possible to measure only current using the conventional electro-mechanical actuator when the bogie is in the process of the tilting. This makes impossible to measure the force acting on the tilting actuator. In order to overcome this problem a kinetic performance test system using hydraulic cylinder is proposed. The proposed system provide easy kinetic evaluation for the tilting mechanism and evaluation for the co-relation between load acting on the tilting actuator and the moving displacement(strock) of the tilting actuator.

• 디지털산업정보학회논문지
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• 제12권4호
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• pp.59-69
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• 2016

We proposed a specialized model of performance measurement to measure the training performance of the trainees in cyber practical training. Cyber security professionals are cultivating their expertise, skills, and competencies through cyber practical training in specialized education and training institutions. The our proposed process of trainee evaluation is consisted of an evaluation component discovery, evaluation item selection, evaluation index catalog, ratings and criteria decision, and calculation formula. The trainee evaluation is consisted of a formative evaluation during the training and an overall evaluation after finished training. Formative evaluation includes progress evaluation and participation evaluation, and overall evaluation includes practice evaluation and learning evaluation. The evaluation is weighted according to the importance of evaluation type. Because it is evaluated actual skills and abilities, competencies are assigned a high weight, while knowledge and attitudes are assigned a low weight. If cyber security trainees are evaluated by the proposed evaluation model, cyber security professionals can be cultivated by each skill and knowledge level and can be deployed by importance of security task.