• Journal of Korean Society of Industrial and Systems Engineering
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• v.30 no.3
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• pp.82-88
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• 2007

Service engineering is a new discipline which aims at basically understanding of service and a concrete methodology using engineering approach for service design. In this paper is introduced the serviset graph [7] which is a comprehensive concept to represent service products, processes, and operation activities. The proposed concept is a degree of commonality index in a service product in order to deal with service mass customization using the input-output analysis in economic model.

• The Research Journal of the Costume Culture
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• v.20 no.1
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• pp.1-17
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• 2012

The purposes of this study were to analyze factors of mass customization for hair salon's customers and to identify the differences among groups segmented by mass customization level. The self-administered questionnaire was used for data collection. The respondents were 423 women using hair salons. Factors of hair salon's mass customization implementation were sanitary condition & hair salon's staff, hair styling technique, communication service, tangible service, monetary support, convenience service, and visible service. Hair salon's customers were categorized into the high-level of needs group, the middle-level of needs group, and the low-level of needs group. The high-level of needs group consisted of university students or women with a higher education or higher income. This group selected beauty salons by the promotion or advertisements, preferred their own unique hair style or a little-fashionable hair style, and showed a lower level of patronage. The middle-level of needs group consisted of university students or women with a higher education or higher incomes. They selected hair salons by service prices, preferred a basic hair style, and showed a midium level of patronage. The low-level of needs group consisted of women with lower education or lower income. They selected beauty salons by career of hair dressers or the promotion or advertisement, preferred highly fashionable hair style, and showed high level of patronage.

• Asia-Pacific Journal of Business Venturing and Entrepreneurship
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• v.10 no.1
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• pp.167-174
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• 2015

This study examines the Personalized Oriented Customized and services in smart environments. In addition to The structure of industry is currently smart environment shifting from the manufacturing industry focusing on goods production to service industry merging and combining service and marketing. The companies are placing a higher value on the customer needs to gain a competitive edge with creation of new business model. The key dilemma in mass customization and service, though, is how product customization can be realized without increasing production cost significantly. The purpose of this study is to explore new product development strategies that facilitate mass customization and service. Specifically, we propose Crowdsourcing marketing, Digital experience technology, Recommender Systems, 3D printing technology, Flexible manufacturing systems and UX based PSS(Product-Service Systems) in new product development processes as enabling strategies for mass customization and service in smart environments.

• Korean Journal of Veterinary Service
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• v.30 no.4
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• pp.551-555
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• 2007

A slaughtered 3 years old cow was diagnosed as bovine leukosis by postmortem inspection, agar gel immunodifusion (AGID) test, and polymerase chain reaction (PCR). It showed no special clinical signs except emaciation. Grossly, we observed enlargement of mediastinal and pelvic lymph nodes, and tubercle -like mass on pleura and lung surface, and masses on right atrium and ventricle.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2022.06a
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• pp.441-442
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• 2022

This is a study on the design and operation software development of an accident response support service for MASS(maritime autonomous surface ship) that provides accident response support information according to ship accident classification when a ship accident occurs due to the operation of MASS

• Korean Journal of Head & Neck Oncology
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• v.31 no.1
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• pp.31-33
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• 2015

The extranodal non-Hodgkin lymphoma is uncommonly occurred in larynx, accounting for less than 1% of all laryngeal neoplasm. In general, the laryngeal lymphoma is appeared as submucosal mass without mucosal ulceration and is most commonly found in supraglottis. The primary laryngeal lymphoma constitute a diagnostic challenge because they are characterized by absence of clinical and gross differential criteria, compared with squamous cell carcinoma (SCC). We encountered a 74-year-old man with hoarseness and lump sensation in the throat. On direct laryngoscope, multiple ulcerative and exudative mass in glottis and supraglottic areas were observed. The patient was finally diagnosed as large B-cell lymphoma through the laryngeal microsurgery. He received radiation therapy and there is no evidence of recurrence. Although the laryngeal mass has superficial mucosal change, primary laryngeal lymphoma must be included in the differential diagnosis.

• Journal of the Korean Society of Costume
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• v.59 no.1
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• pp.146-158
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• 2009

The purpose of this study was to identify hair salon's implementation strategies and current service condition for mass customization. The questionnaire was composed of 82 questions. 115 hair salon's directors were subjects of this study. The results were as follows: Hair salon's mass customization strategies were categorized into 6 factors such as staff's technique, communication service, electronic products, monetary support, man-to-man service, and dissatisfaction removal service. Hair salons were categorized into 2 groups of a high implementation group and a low implementation group. A high implementation group had a higher monthly sales and more regular customers and staff. The hair salons were franchises and were more spacious in the high group. They were located at fashion street, department store, or outlet mall, and offered fashionable hair styles. However, a low implementation group had a lower monthly sales and less regular customers and staffs. The size of hair salon was small in the low group. They were located in residential areas and offered basic hair styles.

• Journal of the Korean Society of Safety
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• v.28 no.1
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• pp.1-5
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• 2013

In this paper, the finite element analysis using ADINA has performed to investigate an accident that a man's head was damaged by the falling object. The simulation condition has defined by the point of forensic medicine view and the CCTV image analysis. From the CCTV image analysis, we expected that the sphere diameter of object is 15cm and object color is white. Assuming the falling mass is the ice mass, the results of the ADINA simulation show that a man's head can be broken by the falling ice mass.

• ETRI Journal
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• v.20 no.2
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• pp.115-132
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• 1998

This paper proposes an extended service filtering technique to prevent overload in service control point (SCP) due to televoting (VOT) or mass calling (MAS) services with the heavy traffic characteristics. Also, this paper compares this extended technique with the existing overload control techniques, and calculates steady state call blocking probabilities in intelligent network (IN) under overload conditions. The proposed technique considers SCP overload and IN Capability Set (CS)-1 services (such as VOT or MAS service) that have to use the specialized resources of intelligent peripheral (IP). This technique uses first an activating step in which SCP requests service filtering to service switching point (SSP). Then, in the filtering step, SSP sends filtering results to SCP periodically or each N-calls. Also, when filtering time-out expires, SSP stops service filtering, and sends service filtering response to SCP in the deactivating step. This paper applies this technique to VOT/MAS service, and calculates SCP and SSP-IP (circuit) call blocking probabilities by using an analytical VOT/MAS service model. With the modeling and analyzing of this new technique, it shows that this technique reduces the traffic flow into SCP from SSP and IP prominently.

• The Journal of Information Systems
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• v.24 no.2
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• pp.163-188
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• 2015

Purpose The healthcare services have drawn so much public attention, and many organizations such as schools and companies require the individuals to undergo the periodic health examination. In general, however, the mass health examination services are not managed in systematic way, and both examinees and medical staffs often experience much inconvenience while preparing, undergoing and managing the services. To address such problems, this paper aims to design the Health Examination Management System (HEMS), an integrated management system for mass health examination operations management, and implement its prototype. Design/methodology/approach First of all, HEMS enables the medical staffs to efficiently collect and manage the examination result data by supporting examination service management. Second, the users can efficiently analyze the cause-and-effect relationships among the examination items by using the visualization tool of HEMS based on the cluster heat map. Finally, the HEMS provides the operational supports for evaluating and managing the service performances. Findings The HEMS indicates that the conventional operations management approaches can be incorporated into the mass health examination services, and it is expected that the proposed system enables the examinees and the medical staffs to participate in such services in more efficient way.