• 제목/요약/키워드: Marketing viewpoint

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BSC 관점에서 SCM 도입 섬유.패션 기업과 미도입 기업의 성과에 대한 사례 연구 (The Case Study on the Performance between SCM Adopted Textile.Fashion Firms and Unadopted Firms in a Viewpoint of BSC)

  • 신상무;윤재천
    • 복식문화연구
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    • 제17권1호
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    • pp.177-188
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    • 2009
  • SCM as the important marketing strategy enhance the firm's efficiency and compatibility in global market environment such as global outsourcing. Firms adopted SCM realized the need to evaluate precisely the performance of SCM. In spite of importance of SCM, there was not much intention and research to measure SCM performance in textile fashion industry. Therefore, the purpose of this case study was to measure performance of supply chain management in textile fashion business using BSC(Balanced Score Card) to measure not only financial perspective but also non-financial perspectives such as customer perspective, internal business perspectives, financial perspective, and innovation & learning perspective. The questionnaire developed by the reviews of the literature was adopted for this study. The results of this study showed that SCM performance was enhanced from the point of customer perspective(cost, quality, time, service), financial perspective(cash cycle time, inventory turn over, inventory obsolescence, return on asset, return on investment, capacity utilization), and innovation & learning perspective(cost for human resource management, service for human resources). But there was same performance level regarding internal business perspective(lead time, cost for manufacturing process, product quality control, productive flexibility for time, quantity, and variety). Therefore, we should keep close relationship and two way communication among supply chain members to promote better SCM performance.

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모바일 인터넷의 사용에 영향을 미치는 중요 요인에 대한 실증적 연구 (An Empirical Research on Important Factors of Mobile Internet Usage)

  • 김호영;김진우
    • Asia pacific journal of information systems
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    • 제12권3호
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    • pp.89-113
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    • 2002
  • As Mobile Internet users grow rapidly, Mobile Internet Companies will be in a fierce race to catch a new customer. In this situation, companies want to identify of what factors make peoples use Mobile Internet in order to develop the effective Mobile Internet services and to supply the higher service quality. However, prior researches on Mobile Internet focused on technical area such as higher data delivery, efficient compression of images, so they do not have given companies beneficial materials for making fascinating Mobile Internet service. To offer the service development materials, this research investigated important factors to use Mobile Internet from the viewpoint of customer. Moreover, the study was progressed how much these factors influenced Mobile Internet actual usage. After being surveyed service adopting model and significant factors in Marketing and in MIS(Management Information System), this study was suggested Mobile Internet Adopting Model reflected in Mobile Internet characteristics. To collect the effective data, Internet survey had been done for two weeks. The respondents were identified if they were real Mobile Internet users and how much they had used Mobile Internet for a month. The results were that important factors of Mobile Internet usage were Usefulness, Usability, System Quality and Instant Connectivity. Perceived Value of Mobile Internet influenced Mobile Internet Behavioral Intention significantly and Behavioral Intention had a significant effect on Mobile Intent usage by results. This paper concludes with discussion of these results and their implications for researcher and Mobile Internet company managers.

생활한복의 채택 영향요인에 관한연구 -위험지각과 자기이미지를 중심으로- (A Study of the Effective Factors on the Consumer's Adoption of Casulal Hanbok. -Focused on the Perceived Risk and Product Expressive Self-Image-)

  • 최은영
    • 복식
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    • 제42권
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    • pp.43-58
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    • 1999
  • The purpose of this study was to investigate the effect of perceived risk and product express-ive self-image on the consumer's adoption of casua hanbok. A questionnaire was developed and data colle-cted from 269 women in Pusan. Data were analyzed to investigate the relation-ship among purchase intention perceived risk and product epressive self-image. Marketing implication about risk reduction was discussed. The results of this study were as follows. 1. Consumer's perceived risk on adoption o casual hanbok classified into four factors They were the risk on the confirmation of advantage of casual hanbok the risk on the negative viewpoint of others the risk on the complexity of dressing and care and the risk on the shortcoming of casual hanbok. It was explained that casual hanbok is innovative product. 2. According to the level of adoption of casual hanbok. consumers were categorized into three groups i.e. adopter potential adopter rejector. They differed in the degree of risk perception age and subjective knowledge redlated to casual hanbok. 3. Consumer's subjective knowledge age and two types of risk has predicting power to the purchase intention. Consumer's subjective knowledge was the best predicted factor and risk perception was negatively related to purchase intention. 4. The significant differences among the categ-orized consumer group was founded in the ideal self image and product expressive self-image 5. The gap of perception between ideal self-image and product expressive self-image was significantly different in each categorized consumer groups.

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고객관계관리에 있어서 다채널 전략의 효과 분석 (Analysing the effects of multi-channel strategy for CRM)

  • 전종근;주영혁;양석준
    • 한국유통학회지:유통연구
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    • 제9권2호
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    • pp.29-43
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    • 2004
  • 본 연구에서는 다채널 전략의 의의를 고객관계관리 측면에서 분석하였다. 다채널의 도입으로 기존 고객의 구매빈도와 구매금액, 그리고 구매수량이 유의적으로 증가하였는지를 실증 분석한 결과 구매빈도와 구매금액, 구매수량 모두 유의적으로 증가한 것을 확인하였다. 이러한 결과는 다채널 전략이 고객의 생애가치 (customer lifetime value)를 높이는데 기여했음 것을 시사하고 있다. 다만, 다채널의 도입에도 불구하고 단일채널을 고집하는 고객이 여전히 많은 상황에서 이들이 다채널을 사용하도록 유도하는 전략이 주요 과제로 지적되었다.

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제품디자인의 시장성 평가방법 연구 (A Study on the Evaluation Method about Marketability of Product Design)

  • 이문기
    • 디자인학연구
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    • 제14권1호
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    • pp.93-101
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    • 2001
  • This study suggested how to apply it decision-making of product development rapidly by design evaluation process to objectify and the result to quantify with viewpoint of design evaluation sets to marketability. Coverage of this method limited to the evaluation stage of design concept. The procedure of study, first of all, referred to some type of design evaluation method and their feature. And next, referred to some kinds of demand forecasting for marketing. Above an, this study focused on the method of demand forecasting by buying intentions surveys proper to the marketability evaluation of new product design. On a case study, I had investigated preference survey and buying intentions surveys about the design proposal of "language master audio". I selected the best design proposal through the conjoint analysis and also investigated demand forecasting. First, on the basis of buying intentions surveys, choose population and had produced buying demand, awareness demand, potential demand. I could estimate some profit to take out expense and cost from the buying demand. This estimated profit is marketability judgement data of product design at the design concept stage and can be utilized to measurable data for decision-making of product development. Through the case study, this method could forecast a target demand, and even if it is some difference between real sales volume, but the case study could verified that this method is effective to the evaluation of marketability in case of completely new product got on the typical category and the product category could be set up the population clearly.

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부티크 호텔 객실 디자인에 대한 감성적 평가 연구 (A Study on the Emotional Evaluation of the Guestroom Design at a Boutique Hotel)

  • 원미숙;이윤정;정준현
    • 한국주거학회:학술대회논문집
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    • 한국주거학회 2008년도 춘계학술발표대회 논문집
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    • pp.382-385
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    • 2008
  • The purpose of this study is to analyse design characteristics of the boutique hotel guestrooms to formalize their internal design concepts, and to evaluate the emotional response to these concepts, focusing on the response of consumers to the current trend of designs. It seems to be important, therefore, that this study are able to provide basic information necessary to establish a successful design strategy from the viewpoint of design marketing. This study was carried out with the guestrooms of 'O' Hotel, located at Paju, Gyeonggi-do Province, Korea, that is considered to fully introduce the concepts of 'Boutique Hotel.' A preliminary survey was performed by taking pictures and visiting the field from the 17th to 19th day of January 2008. Based on its results, a questionnaire survey as a major survey was conducted using a slide show according to Semantic Differential Scale on March 5, 2008. The collected data was evaluated by 50 students who majored in interior architectural design at D college, and was analysed using the SPSS Package

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호텔 레스토랑의 메뉴 평가 요인 분석 연구 (한식당을 중심으로) (A Study on Restaurant Menus evaluation factors in Hotel)

  • 김기영;김선정
    • 한국조리학회지
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    • 제6권1호
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    • pp.25-55
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    • 2000
  • The Development of a new menu item in a restaurant usually begins when your chef prepares a creative "brainchild" that he serves to you, the owner. If you are satisfied with the new dish, It gets a "go-ahead" signal, under the assumption that what appeals to you will appeal to a significant number of your customers. While many excellent and successful items have been created this way, It is not reasonable to expect that your tastes can represent the wide variety of your potential guests tastes. The purpose of this study is to examine the factors that have an influence on customers′ menu evaluation. A menu is a marketing tool which delivers restaurant′s image and message to customers needs and wants to restaurant. So far, studies on menu have been done in an analytical way from a management′s viewpoint and inadequate to reflect customers′ needs and wants. In this study is to examine the factors that have an influence on customers′ menu evaluation. The factors affected the customers′ menu evaluation of hotel restaurant in the three factors. Three factors are food service factor, menu copy factor, value of food. Correlation between the evaluation of criteria and selection of menu was examined. All Three evaluation criteria have shown strong correlation with selection of menu of these criteria, menu-copy factor was found to be most strongly correlated with selection of menu. In conclusion, As a study on the Customer′s evaluation factors of the Korean restaurant menus in hotels, It raises to exert us strength in the menu management of Korean restaurant.

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국내 손해 보험사의 e-Business 기업 혁신 사례 연구 (A Case Study of Process Innovation for e-Business Transformation: Lessons Learned from a Korea-Based Leading P&C Insurance Company)

  • 김승언;박주석;김재경
    • 한국IT서비스학회지
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    • 제5권1호
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    • pp.17-34
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    • 2006
  • As insurers have undergone changing customer expectations, increased cross-industry competition and restructured distribution channels, they need to enhance customer relationships, cut costs, increase agility and streamline operations while differentiating the core competency. As such, the importance of e-business transformation has increased where organizational core processes are restructured around customers and interned-based technology is adopted for flexible and adaptive information systems. This paper presents a case study of process innovation for e-business transformation in a Korea-based leading property & casualty insurance company. The company initiated three years-long e-business transformation program to remain competitive and to keep sustainable growth under risky and down economy. The program, which covered enterprise-wide business processes such as product, marketing & sales, customer, claim, investment & loan, accountings, etc., included redesigning processes from customers' viewpoint and then implementing process-aligned information systems. Leadership, sponsorship, change management, performance measurement, business and IT alignment, empowerment, and customized methodology, were emphasized throughout the program. As a result, the company could expect not only improvements in customer-centricity, sales productivity, and operational excellence but also increased revenues and profits in the next three years. The presented case addresses a feasible approach for enterprise-wide e-business transformation. Although the strategies, actions, and business and IT models are not described in detail due to confidentiality, the methodology and the success factors would be applicable to other insurers and possibly organizations in different industries.

An Evaluation for Comparative Advantage in the Steel Industry

  • Lee, Jae-Sung
    • 융합경영연구
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    • 제6권3호
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    • pp.1-9
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    • 2018
  • Purpose - Current society is competitive society. Rules of the game is applied to every kind of aspects not only business but also academic matters. This research is to analyze competitiveness between China and USA by use of trade related data together with revealed comparative advantage index(RCA) including trade specialization index(TSI). Research design, data, methodology - Per economic phase, both China-USA have mutually complementary character. That's why it is significant to analyze this 2 country's important industry. From our economic viewpoint, Both 2 economic powers should cooperate to achieve partnership in the steel business industry under the severe business competition. Results - This paper will provide which country is more comparatively advantage in case international business is held. Especially, steel industry is in a sense technology related business. Therefore, tied-up up-to-date advanced know-how and technology should be developed to be a leader for one of major industries in the world market. Conclusion - Among those various phenomena, this paper categorizes international business and research boundary is international trade contract. It is available to find out how to cooperate securing permanent and reliable business provider and supplier is essential and eminent for the successful accomplishment in the world steel market.

게임 과몰입 및 중독이 게임 기업 충성도, 제품 충성도, 수익성에 미치는 영향에 관한 연구 (A Study on Impact of Game Overindulgence and Addiction on Game Companies Loyalty, Product Loyalty, and Profitability)

  • 이지훈
    • 한국게임학회 논문지
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    • 제15권4호
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    • pp.133-144
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    • 2015
  • 본 연구는 온라인 및 모바일 게임 이용자의 심리적 관점(게임 과몰입, 게임 중독)에서 게임 제품 충성도, 게임 기업 충성도, 게임 기업 수익성의 영향관계를 파악하고, 이를 통해 중독과 과몰입에 대한 개념 정리를 확립하고, 기업의 게임 정책 및 마케팅에 대한 제안점을 제시하고자 하였다. 따라서 본 연구의 시사점은 다음과 같다. 첫째, 정부는 게임에 대한 개념의 차이를 이용자들도 혼동하고 있다는 사실을 인지하여 게임 과몰입과 게임 중독이라는 개념을 다시 한 번 정립화 하는 과정 및 이미지 확보를 위한 정책이 필요하다고 생각한다. 둘째, 게임 과몰입자에 대해서 게임 내에 생성한 콘텐츠 또는 기록 등을 공유할 수 있는 기능과 게임 네트워크를 통해 아이템을 사거나 추가 콘텐츠를 구매할 수 있는 기능을 부각시켜 게임 제품의 충성도를 더욱 고취시키도록 노력해야 할 것이다. 또한 기업에 대한 홍보를 강화하여 게임 기업의 충성도를 높일 수 있도록 해야 할 것이다. 반대로 게임 중독자에게는 기업의 이미지 보다는 게임 제품의 이미지를 인식시켜야 할 것이다. 셋째, 게임 기업은 게임 제품을 통해 긍정적인 브랜드를 성립하고, 나아가 기업 자체의 브랜드가 될 수 있도록 하는 게임의 방향성, 개발, 마케팅전략을 펼쳐야 할 것이다. 넷째, 게임 개발과 효과적인 마케팅 전략을 토대로 이용자를 늘리고 그들의 만족도를 연구할 필요성이 있다. 다섯째, 게임 기업은 게임 과몰입자들을 대상으로 제품 광고 및 운영효율화 등을 통해 수익성에 일조할 수 있는 마케팅 전략이 필요하겠다.