• 제목/요약/키워드: Marketing Competence

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SWOT/AHP 기법을 이용한 한국형 히든챔피언 기업의 발전전략에 관한 연구 (A Study on Development Strategy of Korean Hidden Champion Firm Utilizing the SWOT/AHP Technique)

  • 정윤계;이상석
    • 벤처창업연구
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    • 제8권3호
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    • pp.97-111
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    • 2013
  • 본 연구는 한국형 히든챔피언 기업의 발전전략 수립을 위한 세부속성요인들을 선행연구들을 검토하여 전문가들의 의견을 통하여 전략 요인을 내부적 요인과 외부적 요인으로 나누어 각각 강점과 약점, 기회와 위협요인을 도출하였다. 이를 근거로 계층모형을 설정하여 설문을 작성하고 전문가 그룹과 기업그룹을 대상으로 설문을 배부하여 일관성 비율의 검토를 통해 응답의 신뢰성을 확보한 54부의 설문을 SWOT/AHP 기법을 이용하여 요인들의 상대적 중요도를 평가하고 우선순위를 결정하여, 이를 근거하여 한국형 히든챔피언 기업의 발전전략을 도출하였다. SWOT 요인의 중요도 분석결과 외부적 요인 중 기회에서 산업성장성, 위기에서 경쟁강도 심화와 시장 불확실성, 그리고 내부요인 중 강점에서 기술적 역량과 고객관계 구축역량, 마케팅 역량의 순으로 나타났다. 또 약점에서는 자금부족, 브랜드 인지도 부족의 순으로 나타났다. 이러한 결과는 날로 치열해지는 글로벌 경쟁 속에서도 산업성장성을 더 중시하고 공격적 전략을 택하지 않으면 안 된다는 기업의 외부적 환경요인을 더 중요하게 생각하고 있다고 볼 수 있다. 그 다음 내부적으로 R&D와 전문화를 포함한 기술적 역량, 고객관계 구축 역량, 마케팅 역량을 전략으로 채택하여 전략을 뒷받침 하여야 한다고 생각하는 것으로 볼 수 있다. 한국형 히든챔피언 기업의 발전전략 우선순위는 강점을 이용하여 기회를 활용하는 S/O 공격적 전략과 약점을 보완하여 기회를 활용하는 W/O 만회전략, 그리고 강점을 이용하여 위기를 만회하기 위한 S/T 다각화 전략, 또 약점을 보완하여 위기를 극복하기 위한 W/T 방어적 전략의 순서로 도출되었다.

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소비자 혁신력이 소셜커머스 이용만족도에 미치는 영향 (Effect of Consumer Innovativeness on the Satisfaction with Social Commerce Use)

  • 이승신
    • Human Ecology Research
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    • 제53권3호
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    • pp.293-307
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    • 2015
  • Social commerce has a large impact on the emergence of the concept of society and individual lives that is recognized as one of the most important business areas in the Internet environment. A marketing agency, Trend Monitor (http://www.trendmonitor.co.kr), conducted a survey on social commerce usage and satisfaction level; subsequently, we used survey result data from 221 adult males and females for our research sample. Data analyses were conducted by reliability test, confirmatory factor analysis, t -test or one-way analysis of variance, and structural equation model (SEM) with IMB SPSS ver. 21.0 and ver. AMOS ver. 21.0. This study focused on multi-dimensional consumer innovativeness and found three elements of acceptability, competence, and distribution. Empirical verification through SEM presented data that suggests the three consumer innovativeness factors have a direct positive effect on social commerce that causes factors to indirectly affect satisfaction levels. This study indicated that the main consumption patterns in modern society take advantage of social commerce and satisfaction by improving a market economy to promote restoration. First, this study considers consumer innovativeness to have three factors. Secondly, research results help to understand relations between consumer innovativeness, use and satisfaction with social commerce that can help the social commerce industry establish effective market strategies through consumer innovativeness. The conclusion discusses implications for academic research and marketing strategies.

인플루언서 특성과 소비자 욕구충족성이 인플루언서 애착, 콘텐츠 몰입 및 구매의도에 미치는 영향 (Effect of Influencers' Characteristics and Consumer Need Satisfaction on Attachment to Influencer, Content Flow and Purchase Intention)

  • 곽지혜;여은아
    • 한국의류학회지
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    • 제45권1호
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    • pp.56-72
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    • 2021
  • This study examines the effect of influencer characteristics (attractiveness, reliability, expertise, and intimacy) and consumer need satisfaction (autonomy, relatedness, and competence) on attachment to influencer, content flow, and purchase intention. The moderating effect of gender was also investigated. Survey data collected from 515 male and female Instagram users were submitted for analysis. The research findings are as follows. First, the reliability and intimacy of influencers had a positive effect on attachment to influencers whereas attractiveness and intimacy had positive effects on content flow. Second, the relatedness and competence that consumers felt during the use of influencer content had a positive effect on attachment to influencers whereas the autonomy had a positive effect on content flow. Third, the attachment to influencers increased the intention to purchase products introduced by influencers via content flow. Fourth, there were some gender differences in the relationships of attachment to influencer, content flow, and purchase intention. Implications were suggested based on the results.

온라인수출지원 사업에서 컨설턴트의 역량과 서비스품질이 사업성과에 미치는 영향 (A study on the effect of consultants' competency and service quality on performance in Untact online export support business)

  • 이현준;정진택
    • 디지털융복합연구
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    • 제18권10호
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    • pp.119-128
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    • 2020
  • 산업 환경의 급격한 변화는 수출중소기업에게 위기와 기회를 제공하고 있다. 본 연구는 중소기업의 역할변화에 대응한 해외마케팅지원 사업, 특히 온라인마케팅 지원의 효과적인 수행요인 중 컨설팅관련 사항을 중심으로 연구하였다. 온라인 수출지원 사업 참여기업에 대한 설문조사를 기반으로 진행한연구결과, 컨설턴트의 역량과서비스품질이 모두 지원사업의 만족도에 유의한 영향을 미치고 지원사업의 만족도가 기업성과에 유의한 영향을 주는 것으로 분석되었다. 또한 만족도는 일부 유의한 매개효과를 나타냈다. 변화하는 수출환경하에서 지원사업의 성과달성을 위해서는 컨설턴트의 역량과 서비스품질이 함께 이루어져야 한다. 본 연구는 수출지원사업의 개선에 필요한 실체적 요인의 판단기준을 제시하고 있고 추후 요인별로 역량강화 방안에 대한 추가연구가 함께 이루어져야할 것이다.

사회적기업 경영진의 조직역량이 조직성과에 미치는 영향에 관한 연구 (Impact of organizational influences of management on organizational performance in social enterprise)

  • 김문준;장석인
    • 산업진흥연구
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    • 제3권2호
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    • pp.9-20
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    • 2018
  • 본 연구는 사회적 기업의 조직구성원이 인식하고 있는 경영진의 조직역량(조직관리 역량, 마케팅 역량, 관계형성 역량, 거버넌스 역량)이 조직성과(경제적 사회적)에 미치는 영향요인을 검증하고자 하였다. 이를 위해 사회적 기업 재직자를 대상으로 최종 195부를 IBM SPSS 24.0의 통계프로그램을 활용하여 설정된 연구가설 1(조직역량과 경제적 성과)과 연구가설 2(조직역량과 사회적 성과)에 대한 실증분석 하였다. 가설 1과 가설 2를 검증한 결과 H1-1 H2-1(조직관리 역량과 경제적 성과 사회적 성과), H1-2 H2-2(마케팅 역량과 경제적 성과 사회적 성과), H1-3 H2-3(관계형성 역량과 경제적 성과 사회적 성과), H1-4 H2-4(거버넌스 역량과 경제적 성과 사회적 성과)는 모두 경제적 사회적 성과에 유의한 영향을 미치어 가설1과 가설 2는 채택 되었다. 따라서 사회적 기업의 성공과 발전 및 지속가능 경영을 위해서는 사회적 기업의 실행 주체인 경영진의 조직역량 중요성이 강조되었다. 그러므로 경영진의 조직역량을 전략적으로 향상 강화하기 위한 교육훈련 시스템의 구축과 체계적이며 지속적인 조직역량 향상의 교육체계와 교육이 필요하다.

창업가역량과 창업보육 프로그램 지원이 기술창업기업 경영성과에 미치는 영향 : 창업기업 역량의 매개효과 중심으로 (The Influence of Entrepreneurial Competences on Corporate Performance of Technology-based Start-ups)

  • 김진한;조진형;이세재
    • 산업경영시스템학회지
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    • 제43권1호
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    • pp.132-142
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    • 2020
  • Many countries around the world are pursuing various support policies to foster start-ups national widely in order to secure new economic growth engines in the era of the Fourth Industrial Revolution. The South Korean government announced the diffusion strategy for the 2'nd round Start-up Boom in March 2019 and is promoting the support policies for start-up incubating by various programs. Many incubators and startup accelerators operate various kinds of programs to foster start-ups using government financial supports. The purpose of this study is to investigate the effects of entrepreneurship and technical capability of entrepreneurs as the internal factors of the technology-based start-ups and the effects of programs supported by the government as an external factor on the corporate performance of a start-up company, and the mediating effects of core competence of start-ups were analyzed using SPSS and AMOS. The results show that the entrepreneurship, technical capability and the programs supported by incubators or accelerators had no direct effects on the corporate performance of a start-up, but the core competence of the company had complete mediating effects. In addition, the type of program supported by the comprehensive accelerator programs or the marketing supports had effects on the core competence rather than simple financial supports. Lastly, the policy proposals for incubating program support and future research directions along with the limitation are suggested.

20대 중국인의 한국 패션브랜드 개성지각이 브랜드 선호도와 구매의도에 미치는 영향 -Teenie Weenie, E-land, The Basic House를 중심으로- (Effect of Korean Fashion Brand Personality on Brand Preference and Purchase Intention by Chinese in their 20s -Focusing on the Teenie Weenie, E-land, and The Basic House-)

  • 박혜선;양단
    • 한국의류학회지
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    • 제37권4호
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    • pp.540-553
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    • 2013
  • This study examined the awareness of Chinese in their 20s in regards to Korean fashion brands and brand personality; in addition, it analyzed the effect of brand personality on brand preference and purchase intention. This study investigated the differences of the brand personality effect on brand preference and purchase intention according to brand, sex, and age. The results were as follows: 1) The three highly recognized fashion brands were Teenie Weenie, E-land, and The Basic House. 2) Brand personality was comprised of factors for competence, vitality, innovation, and emotion. 3) Brand preference was affected by vitality, competence, and innovation. Purchase intention was directly affected by brand preference and brand personality factors such as vitality, competence, and innovation. 4) The effect of brand personality on brand preference and purchase intention were different according to brand, sex, and age. These results can be used as basic data or information to help fashion companies develop marketing strategies for young Chinese people.

공공 S/W 분야에서 프로젝트 관리자의 역량이 성과에 미치는 영향 (The Effect of Project Managers' Competences on Performance in Public S/W)

  • 오민정;주형준;이민호
    • 산업경영시스템학회지
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    • 제44권3호
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    • pp.230-239
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    • 2021
  • There is a growing interest in project management knowledge, project management information systems, and process improvement to systematically project execution in public sectors, achieve high performance and value, and increase the effectiveness of the overall industry. In particular, the software industry is a knowledge-intensive industry centered on professional manpower. This study examines the effect of the project managers' competences of regional SW promotion agencies on and project performance and the moderating effect of the level of project management maturity. We collected data using a questionnaire to the project managers of regional SW promotion agencies. In this study, a structural equation model was used to analyze the relationship between project managers' competences and performance. In addition, a multi-group structural equation model was used to analyze the moderating effect according to the high and low project maturity. As a result of the analysis, it was found that only contextual competence among the competences of the project manager had a positive effect on project performance. It was found that technical and behavioral competence did not have a positive effect on management and completion performance. It was found that the moderating effect according to the maturity of business management of local institutions was not significant.

Relationships among CEO Image, Corporate Image and Employment Brand Value in Fashion Industry

  • Ko, Eun-Ju;Taylor, Charles R.;Wagner, Udo;Ji, Hyun-Ah
    • 마케팅과학연구
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    • 제18권4호
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    • pp.307-331
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    • 2008
  • The CEO and the Corporate Image is considered very important in the aspect of marketing. The fact that CEO image itself influences the company or value of the product directly and indirectly has been verified through many cases. Recently, the differentiation of products and services between companies became difficult because the disparity in technique between companies retrenched. As a result, the rate of people who decide to purchase or invest their money based on the corporate image or reputation has been increased. Also in the knowledge society like today, the talented employees are the company's customer and the company's necessity for managing those brains of marketing perspective on how to satisfy and attract the customers is being embossed. The Fashion industry is one of the most value-added industry and in those value-added businesses, the most important factor is the human resources' knowledge power. However the study of the relationships among the CEO image, the corporate image and employment brand value in fashion industry has not been carried out yet. This research considers that dynamic relationship exists among the CEO image, corporate image and employment brand value that affects a company's main goal of pursuing benefits and intends to investigate the relationships of the three concepts. The specific purposes of this study were, 1) to analyze the impact of CEO image on a corporate image, 2) to analyze the impact of corporate image on employment brand value, 3) to analyze the impact of CEO image on employment brand value, 4) to analyze whether corporate image plays a mediating role in the relationship between CEO image and employment brand value or not. A survey design with a structured questionnaire was employed for this research. A convenience sample of 398 subjects was selected from two groups, which are university students majoring in fashion and practitioners working in fashion industry. For the data analysis, descriptive statistic (i.e., frequency, percentage), factor analysis, and multiple regression analysis were used by utilizing SPSS 12.0 for Windows program. The results for this research are as follows, first, the study of the impact of CEO image (i.e., Managerial Competence, Reliability/Leadership, Personal Attractiveness) on corporate image (i.e., Product Image, Corporate Social Responsibility Image, Corporate Cultural Image) brought conclusion that the CEO image generally affected the corporate image in fashion industry. Managerial Competence and Reliability/Leadership affected Product Image, Corporate Social Responsibility Image and Corporate Cultural Image. However, while CEO's Personal Attractiveness affected Product Image and Corporate Social Responsibility Image, it did not affect Corporate Cultural Image. Second, the study of the impact of corporate image on employment brand value brought conclusion that corporate image (i.e., Product Image, Corporate Social Responsibility Image, Corporate Cultural Image) affected employment brand value. Corporate Cultural Image affected employment brand value the most and then the Corporate Social Responsibility Image and Product Image. Third, the study of the impact of CEO image on employment brand value brought conclusion that CEO image (i.e., Managerial Competence, Reliability/Leadership, Personal Attractiveness) affected the employment brand value. CEO's Reliability/Leadership affected the employment brand value the most and then CEO's Personal Attractiveness and CEO's Managerial Competence. Forth, the study examined whether corporate image plays a mediating role in relationship of CEO image and employment brand value and concluded that it does. Corporate image played a full mediating role between CEO's Managerial Competence and employment brand value while it played a partial mediating role between CEO's Reliability/Leadership and CEO's Personal Attractiveness. This study is meaningful in a sense that it examines the relationship among the CEO image, corporate image and employment brand value which has not been carried out yet in fashion industry. It will ultimately contribute to the success of a fashion company by providing useful information of establishing strategies for managing proper the CEO and the corporate image to the fashion company and operating the talented employees.

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Transfer of Marketing Knowledge within Multinational Corporations and Its Impact on Performance: Moderating Effects of Absorptive Capacity, Socialization, and Local Knowledge

  • Lee, Byung-Hee
    • 마케팅과학연구
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    • 제18권4호
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    • pp.277-306
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    • 2008
  • Knowledge1 is considered to be a key element of understanding how organizations gain and sustain competitive advantages. But very few firms are capable of creating the requisite knowledge and thus, firms should acquire and exploit new knowledge through knowledge transfer processes. The empirical part of this study involves examining relationships among adaptability of knowledge and knowledge transfer and marketing performance and testing the moderating roles of absorptive capacity, socialization and local marketing knowledge. This study is organized as follows: (1) Previous literature on knowledge, knowledge transfer and absorptive capacity is summarized, followed by the development of hypotheses derived from the knowledge-based view and absorptive capacity. (2) The hypotheses are tested with data collected from MNCs' subsidiaries performing marketing activities in Korea.Thestudyisclosedwithfindings,implications,andconclusions. Following six research hypotheses are drawn from literature review in related areas: H1: Adaptability of knowledge transferred from the MNCs' headquarters and other subsidiaries is positively associated with knowledge inflows into the receiving subsidiary. H2: The level of marketing knowledge transferred from the MNCs' headquarters and other subsidiaries is positively associated with marketing performance of the receiving subsidiary. H3: Increases in potential absorptive capacity will enhance the relationship between adaptability of knowledge and the level of marketing knowledge transfer. H4: Increases in realized absorptive capacity will enhance the relationship between the level of knowledge transfer and marketing performance of the receiving subsidiary. H5: Increases in socialization activity among the headquarters and subsidiaries will enhance the relationship between adaptability of knowledge and the level of marketing knowledge transfer. H6: Increases in the level of locally developed marketing knowledge will enhance the relationship between the level of knowledge transfer and marketing performance of the receiving subsidiary. The research framework that illustrates the proposed hypotheses is presented in figure 1. The unit of analysis for this study is knowledge transfer from the MNCs' headquarters and other subsidiaries to their subsidiaries operating in South Korea. The population for this study consists of subsidiaries established either as joint ventures or as wholly-owned subsidiaries. A group of 603 foreign firms were drawn from diverse industry organizations and business societies. After personal contact, telephone, fax, and e-mail to request that the respondents complete the questionnaire, 282 valid questionnaires from 133 initial sample companies were collected. The results of the empirical analyses significantly support all of the proposed hypotheses except hypothesis 3. Adaptability of external knowledge promotes knowledge transfer and the relationship is moderated by a firm's potential knowledge absorptive capacity. On the other hand, knowledge transfer improves a firm's marketing performance and a firm's realized knowledge absorptive capacity and local marketing knowledge moderate the relationship. The theoretical and practical implications of the findings in this study are as follows: (1) firms must take seeking, transferring, sharing and exploiting of external knowledge into serious consideration, while simultaneously creating knowledge to support the necessary business operations, remain competitive, and achieve superior performance. (2) Firms should continuously seek to develop their knowledge absorptive capacity (both potential and realized capacity) to absorb, learn and utilize valuable external knowledge. (3) Firms should emphasize not only absorptive capacity, but also development of local knowledge. Firms with strong absorptive capability and local knowledge can learn and transfer more external knowledge, which can be translated into greater levels of competence and performance.

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