• Title/Summary/Keyword: Managers

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A Study of Job Stress and Job Satisfaction of Medical Aid Client Managers (의료급여관리사의 직무스트레스와 직무만족도)

  • Choi, Jeong Myung;Oh, Jin Joo;Lee, Hyun Joo
    • Korean Journal of Occupational Health Nursing
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    • v.17 no.2
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    • pp.146-154
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    • 2008
  • Purpose: The purpose of this study is to investigate the degree of job stress and job satisfaction and the relationship between job stress and job satisfaction of Medical Aid Client Managers. Method: Data were collected from 185 Medical Aid Client Managers in 234 areas between April 2-15, 2007. Collected data was analyzed for the frequency, t-test, ANOVA, Pearson's Correlation Coefficient etc. Results: The average score of job stress was 2.6. Job instability was highest as 2.9 and job autonomy was lowest as 2.2. in eight items. When the job stress of Medical Aid Client Managers was converted to 100 point, the average was 51.7 and ranked in upper 50% of Korean woman workers' job stress. Among the eight items, because the relationship satisfaction and the instability of duty regime ranked in upper 25% of Korean woman workers' job stress, those items were identified to have high stress. The average score of job satisfaction was 2.3 out 4.0 which could be interpreted as unsatisfactory. The correlation between the job stress and the job satisfaction demonstrated significant difference. Decrease of the job satisfaction was associated with increase of the job stress. In regard to the eight items, the inverse correlation was demonstrated to be significant in organization, inappropriate compensation, and workplace culture. Conclusion: Medical Aid Client Managers have high stress in carrying out their duties. They have experienced very severe instability in their duty regime. Also, they have felt alienated from their organization and experienced unfair rewards. They had low duty satisfaction but got a heavy workload and experienced overtime work. To relieve job overburden of Medical Aid Client Managers. it was necessary to improve business system and also was necessary to relieve a regional disparity of business charge.

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Recognition Difference of Local Residents and National Park Managers on National Park Adjustment: A Case of 37 Cancellation Areas

  • Choe, Yunseon;Lee, Hoseung;Han, Sangyoel;Kim, Taekyun;Sim, Kyuwon
    • Journal of Forest and Environmental Science
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    • v.32 no.2
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    • pp.164-172
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    • 2016
  • This study examined the recognition differences between local residents and national park managers on the adjustment of national parks which are conducted every ten years for the purpose of providing basic information for the park management, according to the Natural Parks Act. Both local residents and national park managers positively perceived the adjustment of national parks, but park managers showed concern towards the damage of natural resources resulting from the cancellation and adjustment of restricted development districts in Korean national parks. Local residents are more likely than park managers to recommend boundary adjustment in other national parks regarding the influence of parks adjustment on local change. While local residents recognized that the boundary adjustment of national parks improves the level of community management, park managers focused on damages on the local environment and the park landscape adjacent to the areas. The result shows the recognition differences of local residents and park managers. Further research into adjustment of national parks is necessary to diminish perception gaps among stakeholders and develop prediction indicators of cancellation effect in response to the future cancellation areas of national parks through the characteristics of cancellation communities, revitalization of local economy, and environmental change of local community.

Development Conformity of the Management and Educational Program through Application and Analysis for Hanwoo Education Programs -Samples in Gyeongbuk Areas- (한우 교육프로그램 적용 결과 분석을 통한 경영 교육프로그램의 개발 준거 -경북지역을 중심으로-)

  • Kim, Chang-Man;Choi, Jung-Hoon;Choi, In-Hag
    • Journal of Environmental Science International
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    • v.21 no.5
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    • pp.647-654
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    • 2012
  • The goal of this study was to investigate the distribution chart of management and satisfaction through Hanwoo education program and to provide fundamental data and development conformity available on the management and educational program to managers. In this study, we chose 75 managers taking part in Hanwoo education program as pre-test and applied satisfaction for education program to 33 managers randomly selected as post-test. The results of this study are as follows: First, age and academic career had a significant (P<0.05) effect on breeding size, breeding career, sales, and management methods. This may be due to the fact that managers in Hanwoo industry tended to raise academic standards and the age group moved towards young age rather than middle and old ages. However, an academic career was unaffected by sale and management methods. Second, managers who randomly selected the education program showed higher satisfaction about the program and lower or usual interest and intention in the educational environment, incidental facilities, and reviews. In conclusion, to equip the constituent parts of education program with entire propriety and an effective running system, information on breeding size and breeding career for managers in Hanwoo Industry with respect to age and academic career had to be clearly premeditated. It also needed the educational program to look at it from the standpoint of the managers.

Perception of Workers and Managers for the Chemical Hazard (화학물질 유해성에 대한 작업자와 관리자들의 인식)

  • Cho, YongMin;Kim, Hee Jung;Choi, Jae-Wook
    • Journal of Korean Society of Occupational and Environmental Hygiene
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    • v.22 no.4
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    • pp.293-300
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    • 2012
  • Objectives: In chemical hazard communication, information receiver's perception is a important factor, but the study on the perception was few. Therefore, this study evaluated the perception of managers and workers group about chemical hazard communication by chemical hazard communication tools that were being used in fields. Methods: 91 managers and 238 workers were surveyed in two companies where use chemicals. All subjects were asked about the comprehensibility and perception for MSDS and GHS Pictograms being used in their workplaces through face-to-face interviews. Results: Most of the respondents knew MSDS, and more than half of the respondents had used MSDS once or more per year. The level of use to find the information on chemicals with MSDS was higher in the managers in comparison with workers. Also, the managers could understand and find the information on MSDS easier(p < 0.05). In the question asking the meaning of GHS Pictograms, the managers responded more correctly, as well(p < 0.05). 86.8% of the managers and 62.6% of the workers were conscious of the possible health hazards of chemicals that they could be exposed at work. However, among the respondents conscious of the health hazards, only less than 70% were well aware of the contents of the health hazards correctly. Conclusions: In chemical hazard communication, it is very important to evaluate whether information receiver have proper and correct knowledge and perception or not and actions based on the evaluations as well as provide correct information.

Development of the Core Task and Competency Matrix for Unit Managers (병원 간호단위관리자의 핵심직무 ­- 핵심역량 매트릭스 개발)

  • Lee, Tae Wha;Kang, Kyeong Hwa;Lee, Seon Heui;Ko, Yu Kyung;Park, Jeong Sook;Lee, Sae Rom;Yu, Soyoung
    • Journal of Korean Clinical Nursing Research
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    • v.23 no.2
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    • pp.189-201
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    • 2017
  • Purpose: The aim of this study was to develop the nursing management core task and competency matrix for hospital unit managers. The perceived level of importance and performance of identified core competencies by unit managers were also investigated. Methods: Literature review and expert survey identified nursing management core task and competencies. Subsequently, the core task and competency matrix was developed and validated by expert panel. A survey of 196 nurse managers from 3 cities identified perceived importance and performance of core competiences. Results: Thirty-eight nursing management core task and thirty-seven nursing management core competencies were identified comprising five categories; Clinical practice knowledge, Evidence-based practice, Employee development, Strategic planning and Initiative. Based on the core task and competencies, the task and competency matrix for unit managers was developed. In the analysis of importance and performance of core competencies, the mean score of importance ($3.50{\pm}0.30$) was higher than the mean score of performance ($3.03{\pm}0.34$). Conclusion: The development of core task and competencies for unit managers in hospitals provides a guide for the development and evaluation of programs designed to increase competence of unit managers.

The Level of Job Satisfaction and Organizational Commitment of Medical Record Technicians (의무기록사의 직무만족도 및 조직몰입도)

  • Choei, Eun-Mi;Kim, Young-Hoon
    • Korea Journal of Hospital Management
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    • v.8 no.3
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    • pp.72-91
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    • 2003
  • The purpose of this study is to investigate the recognition of health information managers, and to analyze the level of job satisfaction and organizational commitment of medical record technicians. The data for this study were collected through a self-administered survey with a structured questionnaire to 172 subjects from medical record technicians working in hospitals in Seoul and Gyeonggi Province as well as the faculty of medical schools across South Korea. In this analysis frequency, t-test, ANOVA, factor analysis and structural equation model were used. The main findings of this study are as follows: 1. As for recognition of the seven dimensions in the role of health information managers, the role as clinical data specialist received the most positive feedback, followed by document & repository managers, patient information coordinators, health information managers, data quality managers, security officers and research & decision support analyst. 2. The level of job satisfaction among medical information handlers and managers averaged 3.14. In terms of the factors in the work environment concerned with job satisfaction, being able to work independently and as team players reached the top among 6 factors with the average of 3.39, followed by professional position, salary & rewards, expectations for job performance and administration. 3. The average rate of organizational commitment stood at 3.09. Respondents tend to be focused on present tasks rather than future-oriented tasks. 4. The result of the analysis based on the relationship between recognition as health information managers, job satisfaction and organizational commitment found that all analysis are statistically meaningful. The more the respondents were aware of their roles as health information managers, the more they tended to be committed to their work and satisfied with their work. The more the respondents were committed to their work, the more satisfaction was seen. The effects of recognition as health information managers on organizational commitment measured 0.27 and for job satisfaction it was 0.17. The effects of organizational commitment on job satisfaction stood at 0.71. The feasibility of the model meets the standard at Chi-square value of 66.755 and the P value of 0.057. The Normed Fit Index (NFI) of 0.930 was in compliance with the standard for model feasibility and the squared multiple correlation coefficient of this model was 8% in organizational commitment and 60% in job satisfaction.

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The Effects of Female Service Managers' Self-determined Motivations on Job Performance (여성 관리자의 자기결정적 직무동기가 직무성과에 미치는 영향: 직무창의성과 창의적 자아효능감의 조절적 매개모형)

  • Kang, Seongho;Hur, Won-Moo;Kim, Minsung
    • Journal of Distribution Science
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    • v.16 no.12
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    • pp.69-80
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    • 2018
  • Purpose - Our primary goal of this study is to investigate the positive relationship between female managers' self-determined motivations (i.e., RAI: relative autonomy index) and job performances with the mediation of their job creativity in service industries. This study also examines the moderating role of creative efficacy on the relationship between female managers' self-determined motivations and creativities. Finally, based on mediation and moderation hypotheses, we also tested moderating effect of creative efficacy on the mediation effect of job creativity. Research design, data, and methodology - Drawing on SDT(Self-determination theory) and COR(conservation of resources) theories, we developed three research hypotheses. Service female managers from a several service organizations(i.e. banking, retailing, and restaurant/hospitality service) in South Korea were surveyed using self-administered instrument for data collection. A total of 331 usable questionnaires were obtained after list-wise deletion. To test reliability and validity of measurement model, we employed the CFA(confirmatory factor analysis) using M-plus 8.1 Software. Also, internal consistency was tested by Cronbach's α. We, furthermore, used the SPSS PROCESS MACRO 2.16, which was suggested by Hayes (2013; 2015), to test mediation, moderation, and moderated mediation. Results - Our results revealed that self-determined motivation and job performance were positively and fully mediated by job creativity. Furthermore, the positive relationship between female managers' self-determined motivations and job creativities was stronger when their creative self-efficacies were high than when it was low. In addition, female managers' creative self-efficacies also amplified the positive relationship between their self-determined motivations and job performances with the mediation of job creativity. Conclusions - Our research empirically elaborated the previous model of self-determined motivation and manager/female creativity literature by presenting the findings that female managers' self-determined motivations significantly influence their job performances via job creativity and that creative self-efficacy effectively strengthen these positive impacts. Also, our research offered new insight for practitioners (i.e. top service managers) by suggesting that they may enhance female service managers' job performance if they pay more attention to employee creativity in service marketing.

An Analysis of the Gap in Recognition between Managers and Experts regarding the Poisonous Substances Designation System (유독물지정제도에 대한 유해화학물질관리자 및 전문가의 인식도 분석 연구)

  • Kim, Mi Na;Lee, Seung Kil;Doo, Yong Kyoon;Cho, Sam Rae;Choi, Jae-Wook
    • Journal of Environmental Health Sciences
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    • v.41 no.6
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    • pp.380-388
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    • 2015
  • Objectives: Poisonous substances experts engage in policymaking regarding poisonous substances, whereas poisonous substances managers perform legal duties related to poisonous substances management systems at worksites. To understand and improve poisonous substances designation systems, it is necessary to distinguish the roles of these experts and managers. We further aimed to identify problems with poisonous substances appointment systems and provide basic data for their improvement by investigating the knowledge and recognition of the need for system improvement among managers and experts. Methods: To determine the $subjects^{\circ}{\emptyset}$ awareness of poisonous substances designation systems, a selfadministered questionnaire comprised of items on general characteristics and knowledge and recognition of the need for system improvement was issued. Data were analyzed via t-tests and ANOVA using SPSS v 16.0 Results: Regarding system comprehension, managers (n=213; mean 3.28, SD 0.63) significantly differed from experts (n=35; mean 4.08, SD 0.59) (P<0.001). No differences were found in recognition of need for improvement between managers (mean 3.11, SD 0.34) and experts (mean 3.24, SD 0.31). Significant differences in comprehension were found among managers by education level (P<0.05) and company size (P<0.05). Regarding industry type, comprehension was greater in the electrical/electronic and chemical/environmental industries compared to in other industries (P = 0.066). Comprehension was higher among those with five years or more of experience compared to those with less than five years. Regarding recognition of need for improvement, managers showed significant differences by company size (P<0.05). $Experts^{\circ}{\emptyset}$ comprehension showed no differences by general characteristics, while need for improvement differed according to work experience (P<0.001). Conclusion: The study found that the bigger the company size, the higher the level of comprehension by managers and the experts. In the case of both groups, where a higher comprehension of the poisonous substances designation system was evident, they recognized the necessity of its improvement.

Management performance and managers' cash compensation sensitivity (경영성과와 경영자 현금보상 민감도)

  • Shin, Sung-Wook
    • Management & Information Systems Review
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    • v.32 no.1
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    • pp.259-272
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    • 2013
  • This Paper document that managers' cash compensation is more sensitive to negative stock return than positive stock return. Also, this paper analyse that managers' cash compensation react symmetrically to accounting earnings and losses. Since stock returns include both unrealized gains and unrealized losses, we expect managers' cash compensation to be less sensitive to stock returns when returns contain unrealized gains(positive returns) than when returns contain unrealized losses(negative returns). But accounting earnings exclude unrealized gains and include unrealized losses, so managers' cash compensation will react symmetrically to accounting earnings and losses. Analyzing 5,815 firm-year data for 2000-2011, we find that managers' cash compensation reacts asymmetrically to stock retruns whereas managers' cash compensation reacts symmetrically to accounting performance. This finding is consistent with boards of directors seeking to mitigate ex post settling up problem that would arise of managers' cash compensation was equally sensitive to positive and negative stock return.

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How to Chase Changing Middle Managers′ Roles in the Informediary Era: Spiral Gap Analysis Model and Star Process

  • Lee, Sang-Gun;Yoo, Sangjin
    • Management Science and Financial Engineering
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    • v.8 no.1
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    • pp.21-38
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    • 2002
  • Rapid advances in information technology(IT) and telecommunication systems impact the number and quality of decision-making in organizations. Specifically, middle mangers must posses or develop the creativity necessary for survival in a constantly changing and volatile business environment. While tradition and conventional wisdom tell us that a middle managers role centers on control and monitoring, todays competitive arena has spun out a new managerial requirement developing and maintaining an innovative attitude. Problematically, most previous research has focused on the issue of changing decision authority (i. e. centralization/decentralization). Moreover, much previous research has also largely ignored environmental changes exposing new roles that middle managers have assumed. This study explores the means of identifying middle managerial roles, managerial possibilities involving the growing popularity of open systems through electronic brainstorming, and an adaptation and development of Diffusion Theory and attempt to counter criticism leveled at the theory's inability to provide an adequate explanation for diffusion of complex organizational technology. This paper develops three ideas: 1) Introducing the 'Chasing Curve' as a theoretical background. 2) Suggesting a new methodology using electronic brainstorming for analyzing the gap between Knowing (the perceived importance of middle managers' roles) and Doing (the degree of current status of middle managers' roles), which we term the 'Spiral Gap Analysis Model'. 3) Identifying a feedback system for minimizing the Knowing - Doing gap, aimed at development of IT strategic priority decision support, which we call this the 'Star Process'.