• Title/Summary/Keyword: Managers

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IT Manager Behavior in Crisis Response: Understanding Crisis Cases Using Recommendations from the Crisis Management Literature

  • Tommi Tapanainen;Olivier Lisein;Ryuichi Hosoya;Taro Kamioka
    • Asia pacific journal of information systems
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    • v.29 no.1
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    • pp.144-164
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    • 2019
  • In their role as stewards of organizational information technology (IT), IT managers participate in crisis management activities. While much has been said about the power of technology in improving preparation for emergencies, the behavior of IT managers in crisis situations is not well understood. This paper addresses IT manager actions during the crisis response effort, when appropriate actions need to be taken at short notice. Recognizing that few guidelines exist for IT managers in these situations, we use recommendations from the crisis management literature in analyzing five earthquake cases from Japan and Taiwan. We identify several recommendations from this set for IT managers, which are related mainly to communications and leadership behaviors, suggesting that the IT manager role is a vital one in crisis response. The research additionally shows that recommendations from the crisis management literature have value also when applied to IT managers. Finally, we conclude on several ways that our understanding of IT manager crisis response could be developed by future research.

Effect of Occupational Health and Safety Management System on Work-Related Accident Rate and Differences of Occupational Health and Safety Management System Awareness between Managers in South Korea's Construction Industry

  • Yoon, Seok J.;Lin, Hsing K.;Chen, Gang;Yi, Shinjea;Choi, Jeawook;Rui, Zhenhua
    • Safety and Health at Work
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    • v.4 no.4
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    • pp.201-209
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    • 2013
  • Background: The study was conducted to investigate the current status of the occupational health and safety management system (OHSMS) in the construction industry and the effect of OHSMS on accident rates. Differences of awareness levels on safety issues among site general managers and occupational health and safety (OHS) managers are identified through surveys. Methods: The accident rates for the OHSMS-certified construction companies from 2006 to 2011, when the construction OHSMS became widely available, were analyzed to understand the effect of OHSMS on the work-related injury rates in the construction industry. The Korea Occupational Safety and Health Agency 18001 is the certification to these companies performing OHSMS in South Korea. The questionnaire was created to analyze the differences of OHSMS awareness between site general managers and OHS managers of construction companies. Results: The implementation of OHSMS among the top 100 construction companies in South Korea shows that the accident rate decreased by 67% and the fatal accident rate decreased by 10.3% during the period from 2006 to 2011. The survey in this study shows different OHSMS awareness levels between site general managers and OHS managers. The differences were motivation for developing OHSMS, external support needed for implementing OHSMS, problems and effectiveness of implementing OHSMS. Conclusion: Both work-related accident and fatal accident rates were found to be significantly reduced by implementing OHSMS in this study. The differences of OHSMS awareness between site general managers and OHS managers were identified through a survey. The effect of these differences on safety and other benefits warrants further research with proper data collection.

Development of a Task Model of e-Learning Quality Managers Based on the DACUM Method (DACUM 직무 분석 기법을 통한 이러닝 품질 관리사의 직무 모형 개발)

  • Ryu, Jin-Sun;Kim, Hee-Pil
    • Journal of Engineering Education Research
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    • v.15 no.2
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    • pp.10-19
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    • 2012
  • The purpose of this study was to analyze job of e-learning quality managers based on the DACUM(Developing A Curriculum) method and to construct a task model of e-learning quality managers. A DACUM committee was composed to analyze job of e-learning quality managers and the committee members were total 12, those are one facilitator, 9 panel members, one recorder and one coordinator. The major findings of this study were as the followings; first, the number of job duty of e-learning quality managers were total 7, which were service planing, infrastructure building, of content developing, service evaluating, administration for quality managing, self-improvement. And total tasks of job of e-learning quality managers were 61. Second, 14 knowledge, 21 skill, 19 attitudes for e-learning quality managers were analyzed. Third, a task model of e-learning quality managers was constructed based on the results of DACUM job analysis.

Effects of Female Managers' Marriages and Childbirth on Job Satisfaction, Organizational Commitment, Plans to Leave, and Life Satisfaction (여성 관리자의 결혼 및 출산이 직무만족, 조직몰입, 이직계획, 삶의 만족에 미치는 영향)

  • Park, Kyung-Hwan
    • Journal of Family Resource Management and Policy Review
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    • v.16 no.1
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    • pp.103-121
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    • 2012
  • This paper used data which consisted of 109 female managers who married and 109 female managers who gave birth over a 2-year period (2008-2010) by 'KWMP: Korean Women Manager Panel' from Korean Women's Development Institute (KWDI). The results of this empirical study exhibit that 1) female managers' marriages and childbirth did not have significant effects on job satisfaction, organizational commitment, and plans to leave. 2) Female managers' marriages also did not have significant effects on life satisfaction, however, their childbirth did (t=2.49, df=108, p<.014). We used to believe that female managers' marriages and childbirth could disturb their work. However, this study disproved the previous stereotype that female managers' marriages and childbirth would have negative effects on job satisfaction, organizational commitment, and plans to leave. The results of this study will provide useful information to human resource departments or female rights and interests organizations.

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A Study on the Analysis of Social Network to Middle Management (남성관리자와 여성관리자의 사회 네트워크 비교 분석)

  • Chon, Soo-Jin
    • Korean Business Review
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    • v.19 no.1
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    • pp.1-24
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    • 2006
  • The purpose of this study is to compare social network characteristics of male managers and female managers. To achieve purpose of the research, data were collected in large Korean companies with more than 500 employees and 402 samples were restricted to middle managers. The results of the study are as follows. First, male managers have more strong instrumental network than female mangers while female mangers have more focused on expressive network than male mangers. Second, social network characteristics of male managers are smaller size but stronger intimacy and higher status than that of female mangers. This means that social network of male managers are more qualitative than that of female managers.

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Relationship between Nurse Managers' Facilitative Communication and Nurses' Self-esteem (간호관리자의 촉진적 의사소통과 간호사의 자아존중감과의 관계)

  • Jeong, Hee Shim;Choi, So Eun;Kim, Sang Dol
    • Korean Journal of Occupational Health Nursing
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    • v.21 no.3
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    • pp.175-183
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    • 2012
  • Purpose: The purpose of this study was to investigate the relationship between nurse managers' facilitative communication as perceived by nurses and nurses' self-esteem. Methods: The subjects were 256 staff nurses at B hospital of C University in Kyeonggi-do. The data were collected between December 1, 2009 and January 12, 2010. The collected data were analyzed using the SAS program through t-test, ANOVA, Scheff$\acute{e}$ test, Pearson's correlation coefficients. Results: Nurses' self-esteem was higher when nurse managers perceived them as facilitative communicators in empathic understanding and genuineness subgroup of facilitative communication (p<.05). There was a positive correlation between nurse managers' facilitative communication and nurses' self-esteem(r=.15, p=.015). Also there was a positive correlation among the nurse managers' facilitative communication subgroups, empathic understanding; genuineness; concreteness(r=0.18, p=.004; r=0.18, p=.003; r=0.19, p=.002) and nurses' self-esteem. Conclusion: Nurse managers are in need of facilitative communication. Therefore, job education and training for improving nurse managers' communication skills particularly related to empathic understanding, genuineness and concreteness are required.

Development of Education & Training Programs for Senile Long-Term Care Managers (the 2nd. grade) (2급 노인장기요양보호사 교육훈련 프로그램 개발)

  • Shin, Kyung-Rim;Byeon, Young-Soon
    • Korean Journal of Adult Nursing
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    • v.20 no.2
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    • pp.251-268
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    • 2008
  • Purpose: This study aimed to develop the first standardized education & training program for education of senile long-term care managers to improve the quality of senile long-term care service. Methods: The study developed programs through literature review, specialists' conference and interview with the linear approach from February, 2007 to May, 2007. Results: Senile long-term care managers should have qualification of 51 items in knowledge, 35 items in technology and 17 items in attitude. Total 8 subjects were education & training subjects of senile long-term care managers and the study proposed targets of each subject and education & training level divided into top, middle and bottom. Total education & training hours were composed of 70 hours in theory, 50 hours in practical technique and 40 hours in social welfare practice in agencies. Conclusion: The study will contributed development of the first education & training programs for education of senile long-term care managers. Therefore, the study proposes that the study will be applied to a systematical education & training course through program verification after applying real programs to senile long-term care managers and that it is necessary to develop the standardized education & training program for higher senile long-term care managers.

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Analysis of the Changes in the Perceived Important Capabilities of Construction Project Managers after the Global Financial Crisis

  • Lee, Na-Kyung;Bae, Ju-Lee;Jang, Hyoun-Seung
    • Journal of Construction Engineering and Project Management
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    • v.2 no.3
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    • pp.8-16
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    • 2012
  • After the 2008 global financial crisis, the construction environment in South Korea continued change in the construction environment. Construction orders in 2011 have shown a downward trend compared with the previous year. Along with these changes in the construction market, the professional capabilities of construction project managers that are perceived as important also changed after the global financial crisis. Accordingly, this study was conducted to identify the major business capabilities of the current construction project managers and to determine which of these capabilities have undergone changes in terms of the importance accorded to them after the global financial crisis, and ultimately, to derive the construction project manager capability areas that need to be strengthened according to the changes in the construction environment. The capabilities of construction project managers were surveyed at two different time points: in 2007 and in 2010. The results show that the year 2010, after the global financial crisis, an increase in the perceived important capabilities of construction project managers compared with 2007. This results the impact of the changes in the construction environment on the importance of construction project managers. This study derived the ramifications of the early identification of systems and prospects according to the changes in the construction circumstances on more efficient onsite and human resources management, by considering the appropriate capabilities of the construction project managers.

The Geriatric Care Workers' Role Care for Elderly of Sanatorium in Korea

  • Kim, Kyung-Woo
    • Journal of the Korea Society of Computer and Information
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    • v.22 no.11
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    • pp.105-110
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    • 2017
  • This paper is to research the difference of care workers' role in Sanatorium between urban and rural areas. Interviews have been conducted with 100 care managers with structured questionnaires in community care settings. The findings of the study are as follows. In the analysis of working with carers a care manager acting as a counsellor in rural was required rather more than any other role in working with clients' carers. In working with formal and informal networks, an administrative specialist role was also important in both areas. With resource management, there were some regional variances between rural and urban. In the urban area, a care managers as a coordinator was more required than as a broker. In the rural area, a care manager as a broker, selecting service resources for elderly clients was the most suitable role. In conclusion, in general rural care managers' roles were similar to those of many core managers in urban area. Among the many possible roles of care managers that effective continuity of care is to be provided for elderly clients in community care, two have been specified as essential roles. The first is the role of care managers that provides coordination and integration of services at the clients' levels as a care manager as an implementer, a linkman, counsellor. The second is at the system level which is possible role for coordination and linkage of programs as a characteristics of care managers, task with formal & informal network, community resources, available residential & NHS resourcesw.

Response Patterns of Nursing Unit Managers regarding Workplace Bullying: A Q Methodology Approach (직장 내 괴롭힘에 대한 간호단위 관리자의 대응 양상: Q 방법론적 접근)

  • Choi, Jin Kyu;Lee, Byoungsook
    • Journal of Korean Academy of Nursing
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    • v.49 no.5
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    • pp.562-574
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    • 2019
  • Purpose: The purpose of this study was to identify the response patterns of nursing unit managers regarding workplace bullying. Methods: Q methodology was used to identify the response patterns. Thirty-six Q samples were selected from the Q population of 210 that included literature reviews and in-depth interviews with clinical nurses and nursing managers. Participants were 30 nursing unit managers who had experience managing workplace bullying and they classified the Q samples into a normal distribution frame measured on a nine-point scale. The data were analyzed using the PC-QUANL program. Results: Five types of response patterns were identified: (1) sympathetic-understanding acceleration, (2) harmonious-team approach, (3) preventive-organizational management, (4) passive observation, and (5) leading-active intervention. The preventive-organizational management type was most frequently used by the nursing unit managers. Conclusion: The results of this study indicated that nursing unit managers attempted to prevent and solve workplace bullying in various ways. Therefore, it is necessary to develop and conduct leadership training and intervention programs that appropriately address the response patterns of nursing unit managers, such as those identified in this study.