• Title/Summary/Keyword: Management outcome

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A Comprehensive Performance Indicators by SIPOC Model (SIPOC 개념을 활용한 성과지표 개발 모델)

  • Chung, Kyu-Suk;Yun, Sang-Un
    • Journal of Korean Society for Quality Management
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    • v.40 no.3
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    • pp.394-405
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    • 2012
  • Purpose: In this study, we suggest the systematic and comprehensive model to develop PI(Performance Indicators) of the organization or the process. Methods: The model is developed theoretically by using SIPOC(Supplier, Input, Process, Output, Customer) approach which is a tool to analyze the process and is compared with existing models to develop PI or KPI(key performance indicators); financial indicators, BSC, IPOO(input, process, output, outcome), traditional QCD (quality, cost, delivery), and IOS(input, output system). Results: The model provides more systematic method to develop PI and more comprehensive set of PI pools for all kinds of hierarchical levels of process than any other models to develop PI or KPI. Conclusion: This model will provide useful tools for the managers and the organizations who wish to develop PI.

The Association between Serotonin Reuptake Inhibitors and Obstructive Sleep Apnea in People with Epilepsy-A Retrospective Analysis

  • Cheng, Jocelyn Y.
    • Journal of Sleep Medicine
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    • v.15 no.2
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    • pp.43-47
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    • 2018
  • Objectives: Obstructive sleep apnea (OSA) is common in people with epilepsy (PWE), and confers medical and seizure-related consequences when untreated. Positive airway pressure, the gold-standard for OSA management, is limited by tolerability. As serotonin is involved respiratory control and amelioration of seizure-induced respiratory events, this study aims to determine whether serotonin reuptake inhibitors (SRIs) may represent a potential therapeutic option. Methods: A retrospective study of 100 PWE and OSA ${\geq}18$ years of age was conducted. The primary outcome measure was OSA severity as function of SRI use, with rapid eye movement (REM)-related OSA as a secondary outcome. Results: Older age and depression were more common in those taking an SRI. There was no association between SRIs and OSA severity. However, the SRI group was less likely to have REM-related OSA. Conclusions: In PWE and OSA, SRI use is associated with reduced risk of REM-related OSA, and may represent a potential management strategy.

MITIGATING PROBLEMS ASSOCIATED WITH HOUSING PRIVATISATION IN MALAYSIA THROUGH IDENTIFYING PARTNERSHIP STRATEGIES ADOPTED BY OTHER COUNTRIES

  • Puteri Shakira Jahn-Kassim;Abdul Rashid Abdul-Aziz;Mastura Jaafar
    • International conference on construction engineering and project management
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    • 2007.03a
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    • pp.694-703
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    • 2007
  • This paper stems from information accumulated from extensive literature review, a pilot study and a formal interview for an ongoing research on housing privatization implemented by the government-linked companies in Malaysia. Through extensive literature review, issues pertaining to housing privatisation were identified. Expectations of public sector, outcome of housing privatisation and factors influencing such outcome have also been tentatively confirmed through pilot study and an ongoing postal survey. A formal interview with a project director of independent Public-private partnerships (PPP) organization in UK has also inspired some useful lessons for the local housing industry. Different modalities of PPP from various countries show that while housing privatization pose several problems, mitigating them is possible through appropriate strategies.

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A Study on the Quality Determinants in Management Consulting (경영컨설팅 서비스 품질 구성요인에 관한 연구)

  • 김광훈;황규승
    • Korean Management Science Review
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    • v.18 no.1
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    • pp.15-28
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    • 2001
  • This paper investigates the service quality determinants in management consulting. Quality dimensions in SERVQUAL research, as well as several dimensions specific to the consulting service, have been reviewed. A survey has been conducted by carefully developed questionnaires for the hypothesized eight quality dimensions. The results of the statistical analyses support the eight quality dimensions in the consulting service : reliability, assurance, responsiveness, empathy, ethics, participation, communication, and reputation. The results demonstrate that reliability, assurance, participation, and reputation are especially influential in determining customer satisfaction. The research results provide useful insights for a customer in assessing alternative service providers and foreseeing the outcome from the chosen consultants.

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The Influence of Environmental Factors on Knowledge Sharing and Performance in Travel Agency (여행사의 지식공유 환경요인이 지식공유와 성과에 미치는 영향에 관한 연구)

  • Cheon, Deokhee;Park, Chanwook;Kang, Inwon
    • Knowledge Management Research
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    • v.11 no.3
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    • pp.47-58
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    • 2010
  • Knowledge is fundamental asset for firms in the contemporary economy. Organizations are attempting to leverage their knowledge resources by employing knowledge management. However, a large number of KM initiatives fail due to the ignoring of human factors. We adopt theoretical framework and augment it with extrinsic variables, individual, organizational, and systematic factors that are believed to influence knowledge sharing and outcome of travel agency.

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Structural Equation Modeling of Self-Management in Patients with Hemodialysis (혈액투석환자의 자기관리 구조모형)

  • Cha, Jieun
    • Journal of Korean Academy of Nursing
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    • v.47 no.1
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    • pp.14-24
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    • 2017
  • Purpose: The purpose of this study was to construct and test a hypothetical model of self-management in patients with hemodialysis based on the Self-Regulation Model and resource-coping perspective. Methods: Data were collected from 215 adults receiving hemodialysis in 17 local clinics and one tertiary hospital in 2016. The Hemodialysis Self-management Instrument, the Revised Illness Perception Questionnaire, Herth Hope Index and Multidimensional Scale of Perceived Social Support were used. The exogenous variable was social context; the endogenous variables were cognitive illness representation, hope, self-management behavior, and illness outcome. For data analysis, descriptive statistics, Pearson correlation analysis, factor analysis, and structural equation modeling were performed. Results: The hypothetical model with six paths showed a good fitness to the empirical data: GFI=.96, AGFI=.90, CFI=.95, RMSEA=.08, SRMR=.04. The factors that had an influence on self-management behavior were social context (${\beta}=.84$), hope and cognitive illness representation (${\beta}=.37$ and ${\beta}=.27$) explaining 92.4% of the variance. Self-management behavior mediated the relationship between psychosocial coping resources and illness outcome. Conclusion: This research specifies a more complete spectrum of the self-management process. It is important to recognize the array of clinical resources available to support patients' self-management. Healthcare providers can facilitate self-management through collaborative care and understanding the ideas and emotions that each patient has about the illness, and ultimately improve the health outcomes. This framework can be used to guide self-management intervention development and assure effective clinical assessment.

Information Security of Organization and Employees in Social Exchange Perspective : Using Structure-Conduct-Outcome Framework (SCO Framework을 적용한 조직과 조직원의 정보보안 준수 관계 연구)

  • Hwang, In-Ho;Kim, Sanghyun
    • The Journal of Information Systems
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    • v.28 no.4
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    • pp.105-129
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    • 2019
  • Purpose Issues related to information security have been a crucial topic of interest to researchers and practitioners in the IT/IS field. This study develops a research model based on a Structure-Conduct-Outcome (SCO) framework for the social exchange relationship between employees and organizations regarding information security. Design/methodology/approach In applying an SCO framework to information security, structure and conduct are activities imposed on employees within an organizational context; outcomes are activities that protect information security from an employee. Data were collected from 438 employees working in manufacturing and service firms currently implementing an information security policy in South Korea. Structural equation modeling (SEM) with AMOS 22.0 is used to test the validation of the measurement model and the proposed casual relationships in the research model. Findings The results demonstrate support for the relationships between predicting variables in organization structure (security policy and physical security system) and the outcome variables in organization conduct (top management support, security education program, and security visibility). Results confirm that the three variables in organization conduct had a positive effect on individual outcome (security knowledge and compliance intention).

Analysis on the Relation between Audience Expectation and Outcomes in Performing Arts (공연서비스에 대한 관람객의 순차적 기대 및 성과와 만족 간 관계 분석)

  • Kwon, Hyeog-In;Joo, Hi-Yeob;Kim, Man-Jin;Rhee, Hyun-Jung;Lee, Ji-Ae
    • The Journal of the Korea Contents Association
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    • v.11 no.2
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    • pp.287-302
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    • 2011
  • In this paper, we analyzed audience satisfaction procedures in performing art, specifically in musical, in terms of Expectation Disconfirmation Theory. We analyzed one's expectations and outcomes over time; we first classified audience expectations and outcomes about environmental elements as 'the first expectation'/'the first outcome' and about watching situation & content itself as 'the second expectation'/'the second outcome', then analyzed by comparing those two. Through surveying and analyzing the result, this paper serves that the ultimate fact which affects on the final audience satisfaction is 'the second outcome', which is the outcome about watching situation & content itself. This paper also shows that audience expectation toward physical quality of environment affects to 'the second expectation', then 'the second expectation' affects to 'the second outcome', so then affects to the final satisfaction. However, 'the first outcome' doesn't affect to 'the second expectation'; in other words, the physical environment does not affect much to the audience final satisfaction. We expect that our study provides clues for venue management in performing arts.

The Relationships of academic self-efficacy, outcome expectation, and department-adaptation of Students Majoring in sports (스포츠 계열 전공 대학생의 학업적 자기효능감, 결과기대 및 학과적응의 인과관계)

  • Lee, Gye-Young;Kim, Al-Chan
    • Journal of Digital Convergence
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    • v.14 no.2
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    • pp.509-517
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    • 2016
  • The main purpose of this study is to verify cause-and-effect relationship between the influential level of the academic self-efficacy, the expectation for academic outcome and the adaptation to the department for students majoring in sports. To meet the purpose, the survey was conducted with a random sample 514 students who are a major in sports and analyzed. The gathered data is analyzed through the confirmatory factor analysis, correlation analysis and path analysis using SPSS v18.0 and AMOSS v20.0. The result are as follows; The study shows that the academic self-efficacy had a statistically-significant influence on the academic self-efficacy as well as the expectation for academic outcome and had a good influence to students on the adaptation to the department. Moreover, the relationship between the academic self-efficacy and the adaptation to the department shows that even though the academic outcome expectation had indirect effects, it turned out to have a positive influence in statistically. As the conclusion of this study, it is more important to increase the academic outcome expectation to raise the department adaptation for the students who are a major in sports.