• 한국경영과학회:학술대회논문집
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• 한국경영과학회 2000년도 추계학술대회 및 정기총회
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• pp.197-200
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• 2000

The objective of this research is to identify perceived organizational performance changes resulting from customer-supplier partnership and their joint action. In addition, the perceived organizational performance change in this research is compared with objectively measured organizational performance improvement to see if there is any difference between them.

• 국제학술발표논문집
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• The 2th International Conference on Construction Engineering and Project Management
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• pp.229-238
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• 2007

This paper presents a study on construction safety in the People Democratic Republic of Laos (PDRL). Fifty workers experienced certain injuries in their construction sites and 15 top managers were interviewed in twenty-six construction projects in Vientiane, the capital of PDRL. Research results show that stepping on and/or striking against objects (48%), struck by falling objects (24%), falling of persons (12%) are major types of construction injuries. The paper stresses that the ignorance of top managers about their crucial role in safety improvement, using safety incentive to raise safety performance, lack of thorough understanding about benefit from labor safety performance, and the willingness to cut off safety performance expenditures is considered as obstructions of safety improvement programs. The survey indicates that physical working conditions, relationship among workers, foremen behaviors and the monthly wage were influencing factors to worker's job satisfaction. The study also highlights afternoon as dominant time that led to a large number of injuries.

• 한국콘텐츠학회논문지
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• 제17권7호
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• pp.44-55
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• 2017

최근에 많은 기업들이 기업 목표를 달성하기 위해 프로세스 혁신이나 개선을 지속적으로 꾀하고 있으며, 이를 지원하는 도구로 BPM (Business Process Management)이 많이 도입되고 있다. BPM의 생애 주기는 프로세스 진단, (재)설계 및 실행으로 이루어지는데, 모든 BPM 활동들은 성과 척도와 밀접한 관련을 갖고 운영되어야 한다. 본 논문의 목적은 프로세스 기반 성과 측정 모델과 통합된 생애 주기 기반 BPM 프레임워크를 제안하는 것이다. 제안 프레임워크에서는 BPM 전 생애 주기 동안 비즈니스 프로세스와 성과 척도가 체계적인 상관관계를 가지고 밀접하게 운영된다. 기업의 혁신이나 개선 담당자들은 제안 프레임워크를 사용하여 프로세스 진단 단계에서는 기업 성과에 가장 영향을 주는 프로세스를 용이하게 확인할 수 있고, 프로세스 (재)설계 단계에서는 새롭게 설계된 프로세스의 성과를 측정할 수 있으며, 프로세스 실행 단계에서는 성과 척도를 모니터하여 비즈니스 활동 들을 조정할 수 있게 된다.

• 한국경영과학회지
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• 제31권4호
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• pp.13-33
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• 2006

Using structural equation modeling, this study empirically examined the causal relationships among the level of advanced manufacturing technology (AMT), facilitation of alignment, the degree of strategic alignment of management eccounting Information systems (MAIS), and the improvement of production performance. The causal relationships between MAIS strategic alignment and information characteristics of MAIS were also investigated. The results showed that the level of AMT has a significant and positive impact on alignment facilitation. A significant causal relationship between alignment facilitation and MAIS strategic alignment was also found. It was shown that under high degrees of MAIS strategic alignment, MAIS must provide broad-scope and integrated types of Information. The causal relation-ships between MAIS strategic alignment and organizational performance were significant and positive. Thus, it is concluded that under high levels of AMT, a high degree of MAIS strategic alignment positively contributes to the improvement of production performance.

• 품질경영학회지
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• 제30권3호
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• pp.150-167
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• 2002

Normative theory suggests that control systems should be designed to complement management's objectives and strategies. However, few empirical studies have focused on how control systems have been modified to complement new manufacturing techniques, such as zero-defect strategy. The major purpose of this study is to examine the effects of the attributes of quality strategy and control system on performance. The previous studies have subdivided quality strategy into the ECL(economic conformance level) and ZD(zero-defect) strategy. To accomplish the purpose, this study empirically analysed the data based on the questionnaires from manufacturing department personnel of 67 Korean companies. The major results are as follows. The companies that had implemented the ZD strategy and its control system outperformed the companies that had implemented ECL strategy. Also, the ZD strategy differs from ECL strategy in control system, the criteria of performance evaluation and feedback frequence variable. There is no difference in quality performance monitoring and communication variable. From this results, although many companies have strived for continuous improvement of quality, it was restricted in improvement activities that dont's required much investment cost, quality performance monitoring and communication.

• 품질경영학회지
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• 제50권2호
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• pp.183-197
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• 2022

Purpose: The purpose of this study is to develop a quantitative evaluation model for the defense quality management system and suggest institutionalization plans. To this end, another existing evaluation model was reviewed and analyzed to develop a quantitative evaluation model applicable to military institutions. Methods: In this study, in order to establish a DQMS quantitative evaluation model, a military product quality level survey model and a defense quality model operated in the defense field were analyzed. In addition, evaluation models and indicators were analyzed by investigating evaluation models operated by other institutions and private sectors. Results: As a result of the study, the total score of the DQMS model was 1,000 points, 600 points for maturity level indicators and 400 points for operation performance indicators, and the evaluation items consisted of 7 major categories and 25 middle categories. The maturity level index 600 points are 70 points for organizational situation, 60 points for leadership, 40 points for planning, 100 points for support, 180 points for operation, 90 points for performance evaluation, and 60 points for improvement. Conclusion: It will be easy to quantify and evaluate the operating level of DQMS certified companies through the application of the DQMS quantitative evaluation model and evaluation criteria presented in this study. As a result, it will be possible to grasp the level of quality management system and the areas of improvement, and the overall level of improvement can be expected by inducing voluntary improvement activities through sharing of best practices and identifying improvement cases.

• 한국경영과학회:학술대회논문집
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• 대한산업공학회/한국경영과학회 1996년도 춘계공동학술대회논문집; 공군사관학교, 청주; 26-27 Apr. 1996
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• pp.389-394
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• 1996

The product-user interface for consumer electronic products became complex due to the increased variety of functions corresponding to consumer needs. In this study, three types fo design improvement of the menu interface for a video cassette recorder is studied. Three modifications to an existing menu interface was designed using the semantic, the syntactic and the lexical design factors. A series of the validation experiments was performed to test the effect of the three types of task modifications. The results showed that performance time, number of errors and learning effect were improved for all task modification. It also showed that the performance improvement effect of the semantic factors was 8.8%, that of the syntactic factors was 5.9% and that of the lexical factors was 5.6% respectively. It was found out that the performance improvement effect of the semantic design factors were relatively more significant than the syntactic and the lexical design factors.

• 품질경영학회지
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• 제43권2호
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• pp.127-140
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• 2015

Purpose: To obtain the area for improvement, the Importance-Performance analysis(IPA) uses relatively simple questions, that is, satisfaction and importance at attribute level. However, no attempt has been made to consider the gap between own company's performance and those of competitors in IPA, in the field of quality management. This study is aimed to suggest a new prioritizing method for improvement and to test for validity of the proposed technique. Methods: This study used data collected from Song and Lim(2015), which is satisfaction of employees, customers and competitors as well as importance data for 7 quality attributes of K animal hospital. A correlation comparison with other priority methods such as Bacon(2003)'s model and Matzler and Hinterhuber(1998)'s QI index is conducted. Results: The priority results by the proposed method shows better in correlation coefficient with customer perceived priority for improvement than other methods. Conclusion: From the result of the current study, it can be concluded that the result of the proposed method is valid, while it is relatively easy to understand and analyze, and therefore no additional survey is necessary for improvement priority.

• 대한안전경영과학회:학술대회논문집
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• 대한안전경영과학회 2011년도 춘계학술대회
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• pp.143-151
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• 2011

Reviews indicated that supervisory feedback provided to workers is the most effective intervention to change performance in organizational settings. However, supervisors themselves hardly receive feedback on their own behaviors. This study implemented self-management technique to improve supervisory behaviors at a construction site. Self-management in the current study consisted of goal setting, self-monitoring and providing reinforcers for two supervisory behaviors; (1) conducting safety observations and (2) interacting with workers for safety improvement. Two supervisors severed as participants. An AB within-group design was adopted. After baseline (A), self-management technique was implemented (B). Results suggested that self-management was effective in increasing the two supervisory behaviors. Moreover, the increased supervisory behaviors were associated with improvement in workers' safety performance.

• 디지털산업정보학회논문지
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• 제5권3호
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• pp.19-28
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• 2009

Computer system performance has always had the possibility of affecting business profitability, but with the advent of the World Wide Web where customers interact directly with Web servers, response time can have a direct and dramatic impact on business revenue. This paper is written in the operation environment and system analysis of HTS(Home Trading System) running K Securities. This paper also shows the method for performance improvement through investigation and analysis for the overall systems resources whether HTS has an appropriate performance or not. Performance analysis includes specially CPU analysis, Memory analysis, Disk Input/Output analysis and application analysis. Besides providing more detailed server specification for expansion from now on, system performance can be maintained with effect in the future. Through this study it is possible to manage the performance of HTS more easily and to solve problems such as a bottleneck more quickly.