• 제목/요약/키워드: Management Outsourcing System

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식재료 아웃소싱이 경제적 주방에 미치는 영향에 관한 연구 - 특1급호텔 양식조리를 중심으로 - (Study on economic effects of outsourcing of food materials on the hotel kitchen - Focus on cooking Western food in the first class hotel -)

  • 성태종
    • 한국관광식음료학회지:관광식음료경영연구
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    • 제13권2호
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    • pp.45-69
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    • 2002
  • This study is designed to examine feasibility and limitation of outsourcing in cooking Western food in a hotel, to interpret importance of outsourcing(eg. outside order, outside procurement, outside supply) in a broad sense in order to reinforce the core capacity in the cooking department, and to know whether the cooking human power is efficiently used and how much the chefs recognize outsourcing of food materials. As many companies conduct restructuring to cut down its size, the reduction of human power led the Western food cooking in the hotel to lower core capacities, lower quality, and lower efficiency. In addition, the sagging morale of chefs undermined creativity. To change from the traditional kitchen to an economic kitchen needs to look into importance of outsourcing, cognitive attitude of chefs, relation with outside suppliers. Here suggests performance of positive changes in the structure The study examined feasibility and limitation of outsourcing in the hotel kitchen as well as chefs' cognitive attitude toward outsourcing of food materials to reinforce core capabilities of the hotel kitchen. 1. Companies of outsourcing are selected according to variability of price conditions, flexibility of contract conditions, popularity of the outsourcing company, and reputation of the outsourcing company. 2. The importance of outsourcing in the Western food cooking is divided into 4 factors such as standard of selecting outsourcing companies, policies of cooking manu, quality of cooking, and quantity of cooking. 3. The most feasible section in outsourcing of food materials is a process of kneading flour for bread, which shows that many Western-food chefs expect to put higher possibility of outsourcing on the kneading. In other words, when it comes to confectionery and bakery, there are many outside expert processing companies supplying high quality products. In the order of outsourcing feasibility, sauce is followed by processed vegetable, garnish of main dish, and soup. The least feasible section in outsourcing of food materials is appetize. Appetize includes a concept of a improvised dish and needs speed. Due to its color, freshness, and sensibility of taste, the appetize plays a key role in the Western food cooking. 4. When outsourcing is taken in place, the highest risk is to lower the inner cooking skills. Therefore chefs in charge of the Western food sequently recognize both internal problems including storage of cooking skills, unstability of layoffs, and loss of cooperation between departments, and external problems including inferior goods, difficulty of differentiating manu, delay of delivery, and expiration date. It shows that most of the Western food chefs consider risks of the internal problems at first. 5. A effective outsourcing needs appropriate selection of outsourcing companies, maintenance of credibility, active communication, check and management of hygiene. However regardless of their position or career, chefs in charge of the Western food have the same cognitive attitude toward selecting successful outsourcing companies after the outsourcing system is enforced. The core of cooking, or a final stage in the full process of so-called artistic cooking, should be treated with insourcing. Reduction of several cooking processes resulted in shortened cooking time, increased efficiency, faster cooking, cutting the waiting-lines, and finally more room for customers. The outsourcing system can reduce or eliminate the following processes in cooking: buying various food materials, checking, storing, preparing, and processing. Especially in the Western food cooking department of a hotel, the outsourcing system should be enforced to make an economic kitchen and to efficiently manage it. Wow it's time to change from the traditional kitchen to an economic kitchen in the hotel cooking department. For that, the cooking department should become a small but strong organization by outsourcing except its core work.

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SLA지표 개선 및 적용의 타당성 확보를 위한 연구 : SLA 도입기업 사례를 중심으로 (A Research for Effective SLA Index Application : 3 application cases with main focus on Corporate W.)

  • 이영희;천정락;이순철
    • Journal of Information Technology Applications and Management
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    • 제11권1호
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    • pp.101-115
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    • 2004
  • The goal of this research is to improve SLA index that measures service performance level as a result of outsourcing Information system, and also to identify the best application method. This research identifies SLA applied cases and improving points based on the evidence collected from three major financial institutions that utilized outsourcing. First this study analyzes SLA applied cases of two different companies and discusses SLA application improvement possibilities. It then introduces a successful case of a third company that adopted SLA index.

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철도시설물 유지보수 외주화에 따른 직영 및 외주직원간 안전의식 분석 및 개선에 관한 연구 (A Study on the Safety Consciousness between Permanent and Temporary Workers and the Improvement of Safety Management System about Railroad Facilities Maintenance's Outsourcing Operation)

  • 박성민;이원영
    • 한국안전학회지
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    • 제28권6호
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    • pp.79-83
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    • 2013
  • The advent of private railroad corporations presented many problems on administration's effectiveness. These brought an effect on safety management too. Most public railroad corporations maintain their rolling stocks and facilities by their own workers. On the other hand, private railroad corporations depend on outsourcing to cut down the cost of maintenance. But they have similar safety management systems. Therefore we investigated the gap between the two types of corporations, focusing on workers' safety attitude and proposed solutions to improve safety management systems in private railroad corporations.

유틸리티 컴퓨팅(Utility Computing) 개념에 입각한 정보시스템 아웃소싱 사례에 대한 연구 (A Case Study on the Information System Outsourcing based on the Utility Computing Concept)

  • 홍현기
    • 경영정보학연구
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    • 제7권2호
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    • pp.213-228
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    • 2005
  • 본 연구는 최근 기업들이 도입하고 있는 정보시스템의 아웃소싱 전략과 그 사례를 조사하였다. 전통적인 아웃소싱 방법은 기업에게 실질적인 이익을 충분히 가져다주고 있지 못하다. 이에 현실적으로 좀 더 기업에게 이익이 되는 적극적인 아웃소싱 방법론으로서 "유틸리티 컴퓨팅"의 개념에 기초한 적극적인 아웃소싱 방법론이 제시되고 있다. 이에 이러한 아웃소싱 전략을 채택한 한 기업의 사례를 통해서 그 내용을 알아보도록 하자. 이를 위해 정보시스템 아웃소싱을 정의해보고, 신 개념인 IBM사의 유틸리티 컴퓨팅 개념의 Value Net Service(VNS) 를 알아보며, 이를 채택한 한글라스 그룹의 사례를 살펴보도록 한다. 한글라스 그룹에서의 사례를 통해 과연 유틸리티 컴퓨팅에 입각한 정보 인프라의 아웃소싱이 어떠한 결과를 낳았고, 그 성과 및 문제점은 어떤 것들이 있는지도 살펴보도록 한다. 본 논문이 한글라스와 같은 전략을 채택할 기업들에게 좋은 사례가 될 수 있을 것으로 기대한다.

외식사업발전을 위한 조리분야 아웃소싱 전략에 관한 연구 (평가측정치 개발절차를 중심으로) (A Comparative Study of Outsourcing Culinary Part of Foodservice Industry Development.)

  • 김기영
    • 한국조리학회지
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    • 제7권3호
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    • pp.13-34
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    • 2001
  • The case which it contracts with the dynamic result measurement system when actual outsourcing evaluation measurement is composed and then one result standard between the service supplier and the user is set, which owns jointly the expense which is reduced from that or the benefit which is created from that is increasing In the conclusion, for outsourcing management strategy of domestic foodservice industry in order to succeed, first it is accurate and examined that for what and how outsourcing should be introduced and as a result, what kind of result can be raised from that result\ulcorner Food service industry should be outsourced if you want to make more many investment in better humane resources, food & beverage-goods-security and education to provide eating-out service out of various business in food industry. When considering the actuality of the domestic foodservice industry that time it is appropriate, it sees. The foreign-brand goods which is introduced in the country are being executing in the 1ink of part management strategy. One of the most influential factor of domestic foodservice industry's management pressure is overspent management expenses, Does the namely expenses preparation effect reach which degree\ulcorner what kind of method can most decrease these expenses\ulcorner Doing grows the success and failure of the Korean foodservice industry controls result with the fact that it will operate with a big variable sees. The background which the domestic foodservice industry should introduce inevitably the outsiurcing system is to develop continuously nation foodservice industry in the way of cost curtailment of food-material, a labor cost curtailment with efficient application and synergic effect like specialty manpower utilization. The kindred competitive enterprises gradually concentrate management resource to the point ability from the present point of view which is increasing and a strategy position they secure, to prepare a competitive power, what sees it is important national industry must prepare a new paradigm. It is important to measure the result based on sales accomplishment in operation system dimension, and it is more important to appropriately apply regard of the evaluation measurement

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군 병원정보시스템 구현의 중요성공요인 분석 연구 (A Study on Critical Success Factors in Implementing Military Hospital Information Systems)

  • 김준우;김승기;전동진
    • Asia pacific journal of information systems
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    • 제15권1호
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    • pp.81-113
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    • 2005
  • IT has affected the hospital management via information systems and multimedia systems such as hospital information systems(HIS) and Order Communication System(OCS). A large number of researches have been done on the topic of success factors of information systems implementation, but a few on the topics of hospital information systems. Thus in this study, the success factors of the military hospital information systems implementation was analysed. To this end, a number of previous researches were reviewed and about 71 items of success factors were deduced. For doing empirical analysis, a questionnaire with 71 items was prepared and sent to proper organizations. The statistical analysis such as factor analysis was applied to about 400 of them returned. The six success factors and 20 sub success factors were resulted from factor analysis. The six success factors include systems management factor, technology and organization factor, the efficiency of IT department factor, technology application factor, outsourcing factor and environment factors. This study finds the outsourcing and environment factors are very important factors as much as other success factors which previously were mentioned.

Developing a Web-Based Knowledge Product Outsourcing System at a University

  • Onte, Mark B.;Marcial, Dave E.
    • Journal of Information Processing Systems
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    • 제9권4호
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    • pp.548-566
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    • 2013
  • The availability of technology and the abundance of experts in universities create an ample opportunity to provide a venue that allows a knowledge seeker to easily connect with and request advice from university experts. On the other hand, outsourcing provides opportunities and remains one of the emerging trends in organizations, and can very clearly observed in the Philippines. This paper describes the development of a reliable web-based approach to Knowledge Product Outsourcing (KPO) services in the Silliman Online University Learning system. The system is called an "e-Knowledge Box."It integrates Web 2.0 technologies and mechanisms, such as instant messaging, private messaging, document forwarding, video conferencing, online payments, net meetings, and social collaboration together into one system. Among the tools used are WAMP Server 2.0, PHP, BlabIM, Wordpress 3.0, Video Whisper, Red5, Adobe Dreamweaver CS4, and Virtual Box. The proposed system is integrated with the search engine in URLs, Web feeds, email links, social bookmarking, search engine sitemaps, and Web Analytics Direct Visitor Reports. The site demonstrates great web usability and has an excellent rating in functionality, language and content, online help and user guides, system and user feedback, consistency, and architectural and visual clarity. Likewise, the site was was rated as being very good for the following items: navigation navigation, user control, and error prevention and correction.

서비스 요청 관리 프로세스 개선을 통한 IT 운영비용 최적화 방안 (A Cost Optimization Model of IT Operation Service by Improving Service Request Management Process)

  • 강운식;배경한;김현수
    • 한국IT서비스학회지
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    • 제6권3호
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    • pp.87-110
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    • 2007
  • Recently, researches on IT Service Management (ITSM) for improving information system operation service and information system outsourcing cost estimation model are proliferating. This study suggests a new cost model of IT operation service and optimizing method based upon the characteristics of operation service as a long-term and continuous business service for both user's and service provider's point of view. This study explains the cost optimization model of IT operation service by improving service request management process, such as adequate reception and control, proper valuation, process management using project management methodology, effective organization and time management of service personnel. Especially in this study, service ability improvement effect and fixed operation cost reduction effect are defined to prove the proposed new cost model.

중소기업 ASP 효과의 결정요인에 관한 연구 (Determinants of ASP Effectiveness in Small-Medium Enterprises)

  • 문용은
    • 디지털융복합연구
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    • 제4권1호
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    • pp.93-109
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    • 2006
  • Several studies have investigated the success of ASP from various perspectives. This study, thus, investigated factors affecting ASP effectiveness in various literature relevant ASP and outsourcing. By applying the basic ideas of the IS success model, this study proposes a research model of the factors affecting the success of ASP, in term of internal factors(Top Management Involvement, User Participation, Size of Organization, IS Maturity) and Reliability factors(Transaction Reliability, After-Sale Reliability, System Reliability, Security). The proposed model is expected to provide a guideline to researchers and practitioners extend their understanding of the success factors of the ASP effectiveness.

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공공도서관 민간위탁 해외 사례 비교 연구 (Comparative research on outsourcing public libraries)

  • 최성락;황혜신;차성종
    • 한국콘텐츠학회논문지
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    • 제11권10호
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    • pp.274-285
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    • 2011
  • 현재 한국의 공공도서관 정책에서는 지방자치단체의 공공도서관 민간위탁을 보다 더 증가시켜야 하는지 여부등에 대하여 많은 논의가 진행되고 있다. 공공도서관을 민간위탁할 경우 효율성과 공공성에 어떠한 영향을 미칠 것인가에 대한 문제 의식이 존재하는데, 본 연구에서는 주요국들의 공공도서관 민간위탁 사례들을 비교 검토함으로써 국내 공공도서관 민간위탁에 대한 시사점을 찾고자 하였다. 각국 공공도서관 민간위탁에 대한 비교결과, 공공도서관 민간위탁이 세계 각국의 일반적 경향이라고 볼 수는 없었다. 다만 공공도서관 민간위탁을 받아들인 국가에서는 공공도서관 민간위탁이 점차 증가하고 있었다. 그러나 민간위탁이 이루어지는 업무 범위는 국가간에 차이가 존재하였다. 결론적으로 공공도서관 민간위탁은 도서관을 운영하는 여러 가지 방법 내지 수단 중의 하나로서, 각국은 자기들에 적합한 도서관 운영 제도와 방법을 구축하고 있었다. 한국의 공공도서관 민간위탁은 기존 공공도서관 민간위탁 논리가 아닌별도의 논리가 요구된다.