• Title/Summary/Keyword: Maintenance business

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A Study on Determinants of Elderly Residental Satisfaction on the Planned Elements of the Participatory Residential Environment Improving Projects - Focused on the Project of Yonnam-dong - (주민참여형 주거지 재생사업에 대한 고령거주자의 사업 만족도 결정요소 연구 - 연남동 사업지구를 대상으로 -)

  • Kim, Ah-Leum;Koo, Ja-Hoo
    • Journal of the Korean housing association
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    • v.25 no.5
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    • pp.125-132
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    • 2014
  • The purpose of this study is to estimate the determinants of Elderly Residental Satisfaction on the residential environment improving projects and suggest the political implications. The survey include questionnaires about the satisfaction level on the project physical and non-physical maintenance factors. The results were statistically analyzed by Correlation Analysis and Regression Analysis. As the result of the study, firstly, it shows that 'traffic and improve pedestrian environment' and 'improved parking environment' factors that are important to the satisfaction of the elderly residents of a high impact on the business component a physical maintenance. Secondly, it shows that 'home improvement and management support' and 'economic foundation' factors that are important to the satisfaction of the elderly residents of a high impact on the business component a non-physical maintenance. The results of analysis on the determinants of Elderly Residental Satisfaction on the residential environment improving projects of Yonnam project may be important foundation for future strategies for improvement.

The Approach for ERP Courses into University Curriculum (대학 교과과정에서의 ERP교육 방안)

  • Yoon, Cheol-Ho;Kim, Sang-Hoon
    • Journal of Information Technology Services
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    • v.3 no.2
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    • pp.39-51
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    • 2004
  • Based on investigating and analyzing the cases of advanced foreign universities that have already included ERP courses in their education systems, this study proposed the ways of incorporating ERP courses into Korean universities' curriculums in terms of the following three areas: 1) development of ERP courses, 2) establishment and maintenance of ERP education environment, 3) continuous evaluation and improvement of ERP education implementation. As reasonable ERP courses, "Introduction to ERP" targeted to educating overall basic concepts in ERP system and business administration, "ERP System Implementation" for fostering business process design and system implementation skills, "ERP Programming" such as ABAP for the purpose of customizing ERP system, and "Strategic Use of ERP" dealing with ERP package selection and implementation methodologies of effective utilization of ERP systems were suggested. Regarding the establishment and maintenance of ERP education environment, single server architecture model that contained both database and application was proposed with the intention of set-up cost saving and maintenance efficiency. As for the evaluation and improvement on ERP education implementation, its methodologies were introduced through analyzing the advanced cases. Finally in addition to the above three areas, critical success factors for effectively launching ERP education in the universities were suggested through reviewing the previous case studies.

A Study on the Relationship between Service Quality, Customer Satisfaction, and Long-term Orientation for Eco-Friendly Car Maintenance Using Service Profit Chain Model: Focusing on Comparison between Internal and External Customers (서비스 이익 사슬 모델을 활용한 친환경 자동차 정비 서비스품질, 고객만족, 장기지향성 간의 관계에 대한 연구: 내부 및 외부 고객 간 비교를 중심으로)

  • Jung Yup Hwang;Chan Kwon Park;Chae Bogk Kim
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.46 no.2
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    • pp.82-101
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    • 2023
  • This study is to identify the maintenance service quality of eco-friendly cars, which are rapidly increasing recently. Research is conducted by synthesizing research from the perspectives of internal employees and external customers by using the service profit chain model. Specifically, it is to study the overall structural relationship between internal customer satisfaction, physical quality, interaction quality, outcome quality, external customer satisfaction and long-term orientation. For the study, 202 questionnaires were collected from internal employees and 204 questionnaires from external customers. The results of testing the research hypotheses targeting the internal employee group are as follows. As a result of testing hypothesis 1, internal customer satisfaction has a significant positive (+) effect on physical quality and interaction quality. As a result of testing hypothesis 2, the service quality of eco-friendly car maintenance has a significant positive (+) effect on each other. As a result of testing hypothesis 3, physical quality and outcome quality have a significant positive (+) effect on external customer satisfaction. The results of testing the research hypotheses targeting an external customer group are as follows. As a result of testing hypothesis 2, in the relationship between eco-friendly car maintenance service quality, physical quality has a significant positive (+) effect on interaction quality, and interaction quality has a significant positive (+) effect on outcome quality. As a result of testing hypothesis 3, interaction quality and outcome quality have a significant positive (+) effect on external customer satisfaction. As a result of testing Hypothesis 4, external customer satisfaction has a significant positive (+) effect only on intention to reuse. Finally, as a result of examining the difference in perception between the internal employee group and the external customer group in eco-friendly car maintenance service quality and external customer satisfaction, it was verified that there was a significant difference only in outcome quality and external customer satisfaction.

Schema of Maintenance Data Exchange and Implementation Applied To Ship & Offshore Platform

  • Son, Gum Jun;Lee, Jang Hyun
    • Journal of Advanced Research in Ocean Engineering
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    • v.4 no.3
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    • pp.96-104
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    • 2018
  • The importance of data management for the efficient maintenance and operation of offshore structures is becoming increasingly important. This paper has discussed the data schema and business rules that standardize the data exchange between ship design, operation and maintenance. Technical documentation that meets the international standards of ShipDex and S1000D for exchanging the operation and management data in neutral or standard formats has been introduced into the life cycle management of ships. The schema of the data exchange is represented by XML (eXtensible Markup Language) and the lifecycle data is implemented by a structured document. Lifecycle data is represented as data modules defined by XML schema. Given the feasible data generation, an example of a technical document is introduced by a general XML authoring tool.

A Study on the Selection of Aircraft MRO using AHP (계층분석방법을 이용한 항공기 기체 MRO 업체 선정요인에 관한 연구)

  • Choi, Sejong;Kim, Woojin
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.23 no.4
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    • pp.82-88
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    • 2015
  • Airframe maintenance is regarded the most important maintenance action in airlines as the aircraft is the most valuable asset in their operation though the volume of airframe maintenance is the last in MRO market. In the selecting process of airframe MRO provider many kinds of evaluation criteria should be considered such as quality, expenses, TAT, capability, and customer support. This paper will suggest the way to select the airframe MRO in airlines and MRO business sectors using AHP.

Improving Overall Equipment Effectiveness(OEE) in Korean Small and Medium Manufacturing Industries (중소제조업체의 설비효율향상 방안에 대한 연구)

  • Baek, Jong-Yeop;Gang, Yun-Jin;Gang, Gyeong-Sik
    • Proceedings of the Safety Management and Science Conference
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    • 2010.04a
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    • pp.219-230
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    • 2010
  • Remarkably improvements have occurred recently in the maintenance management of physical assets and productive systems, so that less wastages of energy and resources occur. The technology of maintenance is about finding and applying cost-effective ways of avoiding or overcoming performance deterioration. Maintenance is thus a vital support function in business, especially as increasingly large investments are being required in physical assets. TPM(Total Productive Maintenance) focuses on optimizing planning scheduling. Availability, performance and quality rate are other factors that affect productivity. Especially there are some losses that affect the overall equipment effectiveness(OEE). These losses lead to low values of OEE, which provides an indication of how effective the production precess is. This study explores the ways in which Korean small and medium manufacturing industries can improve OEE.

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Requirements for the Successful Implementation of Total Productive Maintenance System (성공적인 TPM시스템 구축을 위한 경영의 조건)

  • 함효준
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.18 no.36
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    • pp.265-273
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    • 1995
  • This paper is to analyze and provide some managerial requirements for the successful implementation of total productive maintenance system. It tries to identify determining factors for success and reasons for the failures of TPM, based on the research of a survey and an empirical study through the years in Korea. The findings are such that many companies have not been engaged in planning and control the maintenance cost and their maintenance activities are not organized systematically. However, many indicators show that the number of finns which try to introduce and implement TPM is getting increased. The successful implementation of TPM depends largely on how top management perceives TPM and how the firm responds In the changes of organization and of the role of workers to adapt this new concept of work. It is required that TPM is perceived as a means to achieve the firm's business objectives. It is recommended that each company constructs and develops its own model and procedures to drive the effort for TPM implementation.

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An Optimal Preventive Maintenance Policy with General Repair : ($\theta$, m)) Maintenance Policy (일반 수리 모형에서의 최적 예방 보전 정책에 관한 연구 : ($\theta$, m) 보전 정책)

  • Hwang, Jung-Yoon;Park, You-Jin
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.32 no.4
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    • pp.9-16
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    • 2009
  • 본 논문에서는 시스템 연령(年齡)에 의해 보전 활동의 효과를 설명하는 일반 수리(修理) 개념을 이용한 최적 보전(保全) 정책에 대한 연구를 수행하였다. 본 논문에서는 주기적인 일반 수리와 고장 시 최소 수리가 적용되는 최적 보전 정책을 고려하였다. 따라서 일반 수리에 따른 보전 정책의 비용 함수를 도출하였고 최적 보전 정책을 도출하는 알고리즘을 제시하였고 예제를 통해 알고리즘의 성능을 분석하였다. 이 연구를 통해 시스템을 운영하는데 있어서 어느 수준의 보전 정책을 적용하며 어느 정도의 기간 동안 시스템을 유지할 것인지에 대안을 제공할 수 있을 것이다.

A Study on the Data-based WBS Model for Train Control System to Improve a Maintenance work (열차제어시스템 유지관리 업무 개선을 위한 데이터 기반 WBS 모델 연구)

  • Jeon, Jo Won;Kim, Young Min;Park, Bum
    • Journal of the Korean Society of Systems Engineering
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    • v.18 no.1
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    • pp.99-104
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    • 2022
  • In this paper, to increase the maintenance efficiency of the urban railway train control system and to build a standard data system, we collect as much as possible structured, unstructured, and semi-structured data, and collect data by sensing and monitoring the system status and system status and monitoring. pre-process function data(Identification, purification, integration, transformation) through effective data classification and maintenance activities business classification system was studied. The purpose of this is to define the data matrix model by considering the relationship with the data generated and managed in the O&M stage of the train control system operated by the urban railway together with the WBS model, and to reflect and utilize it in practice.

The Effect of Superior Leadership on Job Stress (상급자의 리더십이 직무스트레스에 미치는 효과: 공군 정비사를 대상으로)

  • Ahn, Kwan-Young;Son, Yong-Seung
    • Journal of the Korea Safety Management & Science
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    • v.13 no.1
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    • pp.75-80
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    • 2011
  • This paper reviewed the relationship between superior leadership and job stress responses, and the moderating effect of age in maintenance area of air force. Based on the responses from 450 air force maintenance persons, the results of multiple regression analysis showed that transactional leadership has negative relationship with physiological stress response, charisma has negative relationship with psychological stress, and individual consideration has negative relationship with behavioral stress. In moderating effects, age has negative effect on the relationship between transactional leadership and physiological stress response, and age has positive effect on the relationship between charisma and psychological stress response.