• Title/Summary/Keyword: MANAGEMENT ACTION

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The Influences of the Tourists' Action Orientation on Satisfaction and Post Intention of Action of the Tourists who Attended a Food Festival: Focusing on 2011 Korea Food Festival (음식축제 관람객의 관광행위지향성과 만족도, 사후행위의도의 영향 관계: 2011년 대한민국 국제요리 경연대회를 중심으로)

  • Hwang, Yoon-Mi;Lee, Sang-Jung
    • Culinary science and hospitality research
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    • v.18 no.1
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    • pp.168-181
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    • 2012
  • The purpose of this study is to examine the influences of the tourists' action orientation on satisfaction with a festival and post intention of action of the tourists who attended a festival. The survey were conducted to analyze the tourists' action orientation, aiming at the tourists who attended 2011 Korea Food Festival, and 213 samples were collected The result of this empirical test indicated that the tourists' action orientation had influence on satisfaction with the festival and post intention of action. And among the tourists' action orientation factors, 'self-extension' had more influence on satisfaction with the festival and post intention of action. In addition, satisfaction with the festival and post intention of action were found to be positively correlated. Finally, theoretical and practical implications of this study were suggested in order to build a series of festival maketing strategies for tourist satisfaction.

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The Effect of Consumer Value and Unethicality on the Type of Consumer Complaint Behaviors (소비자 가치와 비윤리성에 따른 소비자 불평행동 유형)

  • Lee, Youngae;Lim, Su-Ji
    • Korean Journal of Human Ecology
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    • v.22 no.2
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    • pp.267-282
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    • 2013
  • This study analyzed the effect of consumer value and unethicality on the type of consumer complaint behaviors. Despite the obvious importance of the research on consumer complaint behaviors focused on consumer's inherent personality, there is relatively little work done. The purpose of this study is to analyze the determinants of consumer complaint behaviors in order to improve consumers' well-being and develop the market condition. The 1,050 respondents are finally analyzed using the descriptive statistics, factor analysis, and multinominal logit model. Consumer value and unethicality are significant effect on the type of consumer complaint behaviors such as no action, private action only, public action only, and both private and action. The orientation of achievement and pleasure among consumers' value is associated with the higher level of complaint behaviors compared with no action. In terms of consumers' unethicality, no harm unethicality is associated with the types of each consumer complaint behavior except no action. On the other hand, both proactive and passive unethicality increase the possibility of no action. The policy implications of the consumer education are suggested as well as the directions of customer management strategies in the business sector.

The Impact of Difference of Linkages between Manufacturing Strategy and Action Plans - An Empirical Comparison of U.S. and Korean Manufacturers -

  • Lee, Sang-Gun;Lee, Choong-Kwon;Park, Boo-Ho
    • Journal of Korea Society of Industrial Information Systems
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    • v.5 no.4
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    • pp.81-93
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    • 2000
  • It is important to find the competitive priority, which makes a great contribution to the action plans. The reason is that this makes it possible to provide Korean manufacturers with effective behavioral model to break through the depression after 1997'financial crisis in Korea. Focused priority has become a focus of organizations faced with the need to survive in a highly uncertain business environment characterized by rapid technological change, global competition, and demanding customers. Many believe that better linkages of priority and action plans are fundamental to surviving in the world market. However, there was little previous research dealing with the relationship between the strategic priority and action plans in the view of competitive weapon. This study presents empirical findings on differences between U.S. and Korean manufacturing approach to relationship of priority and plans. Specially, Korean manufacturers are eager for good model to overcome depression of 1997' financial crisis in Korea. Data was collected as part of the Manufacturing Futures Project completed in 1996. The results indicate that U.S. manufacturers maintain focused linkages from priority to action plans than do Korean manufacturers.

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Perceived Organizational Performance Changes Resulting from Customer-Supplier Joint Action

  • Jung, Seung-Ho
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2000.10a
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    • pp.197-200
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    • 2000
  • The objective of this research is to identify perceived organizational performance changes resulting from customer-supplier partnership and their joint action. In addition, the perceived organizational performance change in this research is compared with objectively measured organizational performance improvement to see if there is any difference between them.

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Failure Management System for AREX's Signalling System (공항철도 신호시스템의 고장관리 체계)

  • Song, Mi-Ok;Lim, Sung-Soo;Lee, Chang-Hwan;Kim, In-Gyu
    • Proceedings of the KSR Conference
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    • 2007.11a
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    • pp.676-682
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    • 2007
  • In this paper we introduce the Failure Management System for AREX's Signalling System which is applied by RAMS management. The corrective action report is classified into 3 group, scheduled maintenance, non-scheduled maintenance and the reported failure maintenance. The scheduled maintenance is for the failure detected by periodic inspection and it is concerned as the Preventive Maintenance. The reported failure maintenance is for the failure reported by non-maintenance staff and non-scheduled maintenance includes all corrective action except the works of the previous 2 group. RAMS analysis is based on the FRACAS data connected with the corrective action reports. AREX computerize the all process by the Facility Management System of Integrated Information System.

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Effects of Action Learning Approaches on Learning Outcomes in Nursing Management Courses (액션러닝 기반 간호관리학 강의 및 실습 운영의 효과)

  • Jang, Keum Seong;Park, Soon Joo
    • Journal of Korean Academy of Nursing Administration
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    • v.18 no.4
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    • pp.442-451
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    • 2012
  • Purpose: The purpose of this study was to identify effects of action learning approaches on learning outcomes of students taking nursing management courses. Methods: The questionnaire surveys were completed between March 2011 and June 2012 by 109 undergraduate seniors in the nursing department of C University. Survey data were obtained 3 times: before, in and after the study of nursing management. The course consisted of lectures and clinical practices. Learning outcomes were measured through problem solving skills, team efficacy, and class satisfaction. Collected data were analyzed using repeated measures ANOVA with the SPSS 20.0 program Results: Scores for problem solving skills (F=13.67, p<.001) and team efficacy (F=4.49, p=.012) showed statistically significant increases after the course. The scores also increased significantly after the lectures for 5 of 9 problem solving skill subscales: analysis skill, divergent thinking, decision making, assessment, feedback, and after the clinical practices for 2 subscales: divergent thinking, and execution and risk taking. Class satisfaction score also increased after both the lectures and the clinical practices. Conclusion: The findings from this study suggest that an action learning approaches for nursing management courses would be a useful teaching and learning method to achieve learning outcomes.

Sustainable energy action plans of medium-sized municipalities in north Greece

  • Lymperopoulos, Konstantinos A.;Botsaris, Pantelis N.;Angelakoglou, Komninos;Gaidajis, Georgios
    • Advances in Energy Research
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    • v.3 no.1
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    • pp.11-30
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    • 2015
  • The covenant of Mayors initiative includes the commitment of the municipalities-signatories to reduce voluntarily the greenhouse gas emissions over 20--- by 2020 within their boundaries and obligates them to develop and submit an energy consumption analysis and a sustainable energy action plan within a year from the adhesion. The present paper discusses the energy profile of three medium-sized north-eastern Greek Municipalities (Kavala-MoK, Alexandroupolis-MoA, Drama-MoD) through the analysis of their municipal energy balance. The results of the total final energy consumption per capita include 14.10MWh/capita, 14.24MWh/capita and 12.91MWh/capita for MoK, MoA and MoD respectively. The analysis highlighted the increased energy consumption of the private sectors, namely residential and tertiary building sand private transport. The assessment of the municipalities' energy profiles along with examination of national regulations and action plans and investigation of best available practices within the Covenant of Mayors shaped the development of the sustainable energy action plans of the examined municipalities that is presented in this paper. The proposed pathway towards low-carbon municipalities can be considered a representative case study and a starting point for other municipalities with similar characteristics.

Development of an On-line Consultant Training System for Consulting-Supervision (컨설팅장학을 위한 온라인 컨설턴트 교육 시스템 개발)

  • Hong, Gak-Pyo;Rha, MinJu;Jung, Jae-Hun;Kim, Mihye;Yoo, Kwan-Hee
    • The Journal of the Korea Contents Association
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    • v.14 no.7
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    • pp.18-28
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    • 2014
  • With the reformation of organization and function of local office of education in 2010, consulting-supervision is introduced to schools as a system for education reform to improve the quality of school education. However, a dedicated on-line portal system that can provide integrated management on the functionalities of consulting-supervision has not been implemented yet. To successfully operate consulting-supervision in schools, it is also needed to provide an on-line consultant education system, that can support teachers to train themselves as a supervision-consultant. In this paper, we introduce an on-line consultant training system that provides various learning activity tools for consultant training based on Learning Activity Management System(LAMS) and Action Learning. The system consists of Management stage, Analysis stage, Solution stage, and Action stage for the empowerment of consultants' expertises, and is named as MASA. Brain-writing, SWOT(Strengths, Weaknesses, Opportunities, and Threads) analysis, 5Whys, decision grid, PMI(Plus, Minus, Interesting), and black chart techniques were developed in MASA as learning activity tools for consultant training.

Strategic Action Plan for Construction Knowledge Management (건설 지식의 전략적 계획과 활용)

  • Jung, Young-Soo;Kang, Seung-Hee;Lee, Kyoo-Hyun
    • Korean Journal of Construction Engineering and Management
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    • v.6 no.5 s.27
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    • pp.166-176
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    • 2005
  • The purpose of this paper is to develop a framework for construction knowledge management. Three variables of proposed framework includes knowledge class, strategic business function, and engineering data form. Several different techniques for evaluating the variables are developed in order to develop a strategic action plan for engineering knowledge management systems. The proposed framework for an action plan will contribute to develop knowledge management systems related to strategic engineering functions for construction companies.

An Action Information Management Method for Creating Adaptive NPC (적응형 NPC를 생성하는 행동 정보 관리 기법)

  • Kim, Na-Ra;Um, Ky-Hyun;Cho, Kyung-Eun
    • Journal of Korea Game Society
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    • v.8 no.1
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    • pp.103-113
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    • 2008
  • Although people have had more opportunities to enjoy various types of game, most of players have felt less satisfaction with the games. This is the reason that since most Non-player Characters (NPCs) are simple and uniform, they have some limitations for competing with a variety of players. Thus, technologies for creating intelligent NPCs that can compete with each player at a similar level are required. In this paper, we present an action information management method for creating adaptive NPCs based on the algorithm for calculating their action efficiency. This algorithm is useful to the adaptation method for saving and controlling player-appropriate action. In our method, adaptive NPCs observe the actions of players and collect the relationship data between status and action. The efficiency value of the action data is calculated and data of similar status are grouped, and finally stored at the action database. The game system of NPC updates the action database and stores diverse actions. Then, NPC selects action with high efficiency value. We have tested our algorithm on an action game. A random test subject performed a one-on-one game against an adaptive NPC in real-time. As a result, the action dispositions of both the subject and NPC are analyzed in a log file to determine whether or not the disposition of the subject is similar to that of the NPC. The statistics of the diverse test results shows that NPCs become adaptive to players with error rate within less than 6%.

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