• Title/Summary/Keyword: Lessons-Learned

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A Case Study of Process Innovation for e-Business Transformation: Lessons Learned from a Korea-Based Leading P&C Insurance Company (국내 손해 보험사의 e-Business 기업 혁신 사례 연구)

  • Kim, Seung-Eon;Park, Ju-Seok;Kim, Jae-Kyeong
    • Journal of Information Technology Services
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    • v.5 no.1
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    • pp.17-34
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    • 2006
  • As insurers have undergone changing customer expectations, increased cross-industry competition and restructured distribution channels, they need to enhance customer relationships, cut costs, increase agility and streamline operations while differentiating the core competency. As such, the importance of e-business transformation has increased where organizational core processes are restructured around customers and interned-based technology is adopted for flexible and adaptive information systems. This paper presents a case study of process innovation for e-business transformation in a Korea-based leading property & casualty insurance company. The company initiated three years-long e-business transformation program to remain competitive and to keep sustainable growth under risky and down economy. The program, which covered enterprise-wide business processes such as product, marketing & sales, customer, claim, investment & loan, accountings, etc., included redesigning processes from customers' viewpoint and then implementing process-aligned information systems. Leadership, sponsorship, change management, performance measurement, business and IT alignment, empowerment, and customized methodology, were emphasized throughout the program. As a result, the company could expect not only improvements in customer-centricity, sales productivity, and operational excellence but also increased revenues and profits in the next three years. The presented case addresses a feasible approach for enterprise-wide e-business transformation. Although the strategies, actions, and business and IT models are not described in detail due to confidentiality, the methodology and the success factors would be applicable to other insurers and possibly organizations in different industries.

Inadvertent Self-Detachment of Solitaire AB Stent during the Mechanical Thrombectomy for Recanalization of Acute Ischemic Stroke : Lessons Learned from the Removal of Stent via Surgical Embolectomy

  • Kang, Dong-Hun;Park, Jaechan;Hwang, Yang-Ha;Kim, Yong-Sun
    • Journal of Korean Neurosurgical Society
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    • v.53 no.6
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    • pp.360-363
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    • 2013
  • We recently experienced self-detachment of the Solitaire stent during mechanical thrombectomy of acute ischemic stroke. Then, we tried to remove the detached stent and to recanalize the occlusion, but failed with endovascular means. The following diffusion weighted image MRI revealed no significant increase in infarction size, therefore, we performed surgical removal of the stent to rescue the patient and to elucidate the reason why the self-detachment occurred. Based upon the operative findings, the stent grabbed the main thrombi but inadvertently detached at a severely tortuous, acutely angled, and circumferentially calcified segment of the internal carotid artery. Postoperative angiography demonstrated complete recanalization of the internal carotid artery. The patient's neurological deficits gradually improved, and the modified Rankin scale score was 2 at three months after surgery. In the retrospective case review, bone window images of the baseline computed tomography (CT) scan corresponded to the operative findings. According to this finding, we hypothesized that bone window images of a baseline CT scan can play a role in terms of anticipating difficult stent retrieval before the procedure.

Finite element modeling of a deteriorated R.C. slab bridge: lessons learned and recommendations

  • Ho, I-Kang;Shahrooz, Bahram M.
    • Structural Engineering and Mechanics
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    • v.6 no.3
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    • pp.259-274
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    • 1998
  • The test results from non-destructive and destructive field testing of a three-span deteriorated reinforced concrete slab bridge are used as a vehicle to examine the reliability of available tools for finite-element analysis of in-situ structures. Issues related to geometric modeling of members and connections, material models, and failure criteria are discussed. The results indicate that current material models and failure criteria are adequate, although lack of inelastic out-of-plane shear response in most nonlinear shell elements is a major shortcoming that needs to be resolved. With proper geometric modeling, it is possible to adequately correlate the measured global, regional, and local responses at all limit states. However, modeling of less understood mechanisms, such as slab-abutment connections, may need to be finalized through a system identification technique. In absence of the experimental data necessary for this purpose, upper and lower bounds of only global responses can be computed reliably. The studies reaffirm that success of finite-element models has to be assessed collectively with reference to all responses and not just a few global measurements.

Lessons learned from recent destructive Van, Turkey earthquakes

  • Yon, Burak;Sayin, Erkut;Calayir, Yusuf;Ulucan, Zulfu Cinar;Karatas, Mehmet;Sahin, Humeyra;Alyamac, Kursat Esat;Bildik, Abdullah Tevfik
    • Earthquakes and Structures
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    • v.9 no.2
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    • pp.431-453
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    • 2015
  • A destructive earthquake, the magnitude of this earthquake was 7.2, hit Van, Turkey on October 23, 2011. After this devastating earthquake, a moderate earthquake which had 5.7 magnitude on November 9, 2011 occurred in Edremit, Van. These earthquakes caused heavy damages and collapses in many reinforced concrete buildings with loss of lives. In this paper, characteristics of ground motions of these earthquakes were studied and, deficiencies in structural elements and engineering faults such as poor workmanship and quality of construction, soft and weak stories, strong beam-weak column, short column, large overhang, hammering and unconfined gable wall were investigated. According to the observations, it was seen that, low quality of structural materials, lack of engineering services, inappropriate design and construction with insufficient detailing of the structural elements were the main reasons of heavy damages.

FUKUSHIMA DAI-ICHI ACCIDENT: LESSONS LEARNED AND FUTURE ACTIONS FROM THE RISK PERSPECTIVES

  • Yang, Joon-Eon
    • Nuclear Engineering and Technology
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    • v.46 no.1
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    • pp.27-38
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    • 2014
  • The Fukushima Dai-Ichi accident in 2011 has affected various aspects of the nuclear society worldwide. The accident revealed some problems in the conventional approaches used to ensure the safety of nuclear installations. To prevent such disastrous accidents in the future, we have to learn from them and improve the conventional approaches in a more systematic manner. In this paper, we will cover three issues. The first is to identify the key issues that affected the progress of the Fukushima Dai-Ichi accident greatly. We examine the accident from a defense-in-depth point of view to identify such issues. The second is to develop a more systematic approach to enhance the safety of nuclear installations. We reexamine nuclear safety from a risk point of view. We use the concepts of residual and unknown risks in classifying the risk space. All possible accident scenarios types are reviewed to clarify the characteristics of the identified issues. An approach is proposed to improve our conventional approaches used to ensure nuclear safety including the design of safety features and the safety assessments from a risk point of view. Finally, we address some issues to be improved in the conventional risk assessment and management framework and/or practices to enhance nuclear safety.

Assessment of the Implementation of a Neutron Measurement System During the Commissioning of the Jordan Research and Training Reactor

  • Bae, Sanghoon;Suh, Sangmun;Cha, Hanju
    • Nuclear Engineering and Technology
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    • v.49 no.3
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    • pp.504-516
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    • 2017
  • The Jordan Research and Training Reactor (JRTR) is the first research reactor in Jordan, the commissioning of which is ongoing. The reactor is a 5-MWth, open-pool type, light-water-moderated, and cooled reactor with a heavy water reflector system. The neutron measurement system (NMS) applied to the JRTR employs a wide-range fission chamber that can cover from source range to power range. A high-sensitivity boron trifluoride counter was added to obtain more accurate measurements of the neutron signals and to calibrate the log power signals; the NMS has a major role in the entire commissioning stage. However, few case studies exist concerning the application of the NMS to a research reactor. This study introduces the features of the NMS and the boron trifluoride counter in the JRTR and shares valuable experiences from lessons learned from the system installation to its early commissioning. In particular, the background noise relative to the signal-to-noise ratio and the NMS signal interlock are elaborated. The results of the count rates with the neutron source and the effects of the discriminator threshold are summarized.

A Comparative Analysis of Healthcare-Associated Infection Policy in South Korea and Its Implications in Coronavirus Disease 2019

  • Jeong, Yoolwon;Kim, Kinam
    • Health Policy and Management
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    • v.31 no.3
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    • pp.312-327
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    • 2021
  • Background: Infection prevention and control (IPC) to manage healthcare-associated infection (HCAI) has emerged as one of the most significant public health issues in Korea. The purpose of this study is to draw implications in IPC policies by analyzing the context, process, and major actors in policy development and comparatively analyzing IPC policy contents of Korea with three other countries. Additionally, IPC policies were analyzed in the context of coronavirus disease 2019 (COVID-19) to provide implications for future pandemics and HCAI events. Methods: This study incorporates a qualitative approach based on document and content analysis, applying codes and thematic categorization. IPC policy contents are comparatively analyzed by adopting the concept model, developed by the World Health Organization, which consists of core components of IPC structure at the national and facility level. Results: National IPC policies were developed within a complex social and political context, through the involvement of various stakeholders. IPC policies in Korea place a high emphasis on establishing IPC programs and built environments in healthcare facilities, whereas there were potentials for improvement in policies involving patients and promoting a safety culture. IPC policies, which currently focus on general hospitals and certain functions of hospitals, should further be expanded to target all healthcare facilities and functions, to ensure more efficient and sustainable IPC responses in the current and future disease outbreaks. Conclusion: IPC is a complex policy arena and lessons learned from the analysis of existing policies in the context of COVID-19 should provide valuable strategic implications for future policies.

Korea Pathfinder Lunar Orbiter Flight Dynamics Simulation and Rehearsal Results for Its Operational Readiness Checkout

  • Song, Young-Joo;Bae, Jonghee;Hong, SeungBum;Bang, Jun
    • Journal of Astronomy and Space Sciences
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    • v.39 no.4
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    • pp.181-194
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    • 2022
  • Korea Pathfinder Lunar Orbiter (KPLO), also known as Danuri, was successfully launched on 4 Aug. from Cape Canaveral Space Force Station using a Space-X Falcon-9 rocket. Flight dynamics (FD) operational readiness was one of the critical parts to be checked before the flight. To demonstrate FD software's readiness and enhance the operator's contingency response capabilities, KPLO FD specialists planned, organized, and conducted four simulations and two rehearsals before the KPLO launch. For the efficiency and integrity of FD simulation and rehearsal, different sets of blind test data were prepared, including the simulated tracking measurements that incorporated dynamical model errors, maneuver execution errors, and other errors associated with a tracking system. This paper presents the simulation and rehearsal results with lessons learned for the KPLO FD operational readiness checkout. As a result, every functionality of FD operation systems is firmly secured based on the operation procedure with an enhancement of contingency operational response capability. After conducting several simulations and rehearsals, KPLO FD specialists were much more confident in the flight teams' ability to overcome the challenges in a realistic flight and FD software's reliability in flying the KPLO. Moreover, the results of this work will provide numerous insights to the FD experts willing to prepare deep space flight operations.

Brand Activism in the Age of Transmedia: Lessons Learned from Business Practices

  • Yoo, Seung-Chul;Piscarac, Diana;Kang, Seung-Mi;Truong, Tu Anh
    • International Journal of Advanced Culture Technology
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    • v.9 no.1
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    • pp.64-69
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    • 2021
  • Brands have begun to act without giving in to the challenges facing our society. Just like the slogan in the novel "The Three Musketeers" by Alexandre Dumas proclaimed, "All for one, one for all!" in the age of transmedia the success of brand activism must reflect the same principle. Specifically, by embracing the big as well as the little stories of consumers scattered everywhere, each and every one should create a huge resonance. This means that brands should use the cultural lever of transmedia so that the various stories of consumers do not fade into oblivion and, furthermore, expand the brand's call to action. By analyzing brand activism cases in business, this study explores the effectiveness of brand activism for advertisers to develop a better understanding of brand communication strategy. Building on findings that show new young generation consumers to favor brands that respond to social, political, and environmental issues and conceptual implications of the snowball effect, this study emphasizes consumer participation in the brand story creation process and the need for brands to aim for high standards of professionalism and accountability, so that they can grow together with their consumers.

Safe clinical photography: best practice guidelines for risk management and mitigation

  • Chandawarkar, Rajiv;Nadkarni, Prakash
    • Archives of Plastic Surgery
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    • v.48 no.3
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    • pp.295-304
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    • 2021
  • Clinical photography is an essential component of patient care in plastic surgery. The use of unsecured smartphone cameras, digital cameras, social media, instant messaging, and commercially available cloud-based storage devices threatens patients' data safety. This paper Identifies potential risks of clinical photography and heightens awareness of safe clinical photography. Specifically, we evaluated existing risk-mitigation strategies globally, comparing them to industry standards in similar settings, and formulated a framework for developing a risk-mitigation plan for avoiding data breaches by identifying the safest methods of picture taking, transfer to storage, retrieval, and use, both within and outside the organization. Since threats evolve constantly, the framework must evolve too. Based on a literature search of both PubMed and the web (via Google) with key phrases and child terms (for PubMed), the risks and consequences of data breaches in individual processes in clinical photography are identified. Current clinical-photography practices are described. Lastly, we evaluate current risk mitigation strategies for clinical photography by examining guidelines from professional organizations, governmental agencies, and non-healthcare industries. Combining lessons learned from the steps above into a comprehensive framework that could contribute to national/international guidelines on safe clinical photography, we provide recommendations for best practice guidelines. It is imperative that best practice guidelines for the simple, safe, and secure capture, transfer, storage, and retrieval of clinical photographs be co-developed through cooperative efforts between providers, hospital administrators, clinical informaticians, IT governance structures, and national professional organizations. This would significantly safeguard patient data security and provide the privacy that patients deserve and expect.