• Title/Summary/Keyword: Large discount store

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A Study on the Retail Competitive Structure When a Large Discount Store Enters Small Cities (대형할인점의 중소도시 진입에 따른 소매점 유통경쟁구조 분석)

  • 박성용
    • Journal of Distribution Research
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    • v.7 no.2
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    • pp.21-44
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    • 2003
  • The entry of large discount stores into small cities such as Choonchun or Wonju have had a profound impacts on the businesses of small-sized retailers. The impacts of the entry by large discount store will be much larger than those of the entry by department store or other small-scale retailers. Most of research studies on the competitive retail structure focused on the change of retailing in the advanced countries dynamically and investigated macro-trends in sales and market share. As a result, they tend to overlook the micro aspects of consumers" perception and actual behaviors. Furthermore, they tend to limit their research scopes to relatively competitive retailers not to overall competitive structures. In this study, we analyze the overall competitive structures by investigating the retailers" characteristics, perceptions of consumers on retailers and actual purchase of products across different types of retailers We could obtain competitive retail structure. Based on that, we discuss the strategies on the revitalization and enhancement of small-sized retailers" productivities.

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The Energy Performance Analysis of Large Scale Store Using Dynamic Thermal Analysis Simulation Program (동적열해석프로그램을 이용한 대형할인매장의 에너지 소비 특성 분석)

  • Kim, Byoung-Soo;Hong, Won-Pyo
    • Journal of the Korean Solar Energy Society
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    • v.30 no.6
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    • pp.44-49
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    • 2010
  • The purpose of this study is to analyze the situation of energy consumption and its characteristics in large scale store. The related survey is carried out in large scale store to investigate the energy consumption and energy use trend of heating, cooling, hot water, lighting, ventilation, equipments and others. The area of large scale discount store is about $65000m^2$, located in Daejeon. For Annual Energy Analysis of building, We surveyed used energy for 1 year and simulated using a building energy simulation(TRNSYS 16). The results of this study are as follows. 1)The amount of annual total energy consumption are 18615.244MWh/yr(286.4KWh/$m^2yr$), The rate of heating, cooling and base energy(for hot water, lighting, ventilation, equipments, cooking and others) is 3054MWh/yr(47kWh/$m^2yr$), 5660.09MWh/yr(87.08kWh/$m^2yr$), 9900.47MWh/yr(152.31KWh/$m^2yr$) respectively. The total used energy is higher than others building in Korea. Especially, The energy consumption of large scale store is very depends on operating period and pattern such as space temperature, occupancy, lighting system, equipments operating schedule and etc.

A Case Study of Shinsegae E-mart: How E-mart Became the Number One Distribution Company even against Economic Crisis and the Entry of Walmart?

  • Kim, Chung K.;Jun, Mina;Han, Jeongsoo;Kim, Miyea;Park, Jungung;Kim, Joshua Y.
    • Asia Marketing Journal
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    • v.14 no.3
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    • pp.7-26
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    • 2012
  • The success story of E-mart fascinated many academics and practitioners alike. Though E-mart began as a nameless discount store in Chang-dong, Seoul in 1993, it has transformed itself into a leading distribution company and one of the most powerful brands in Korea. Surprisingly, it achieved the great success against the two crises it met: the national economic crisis and the invasion of the global giant Walmart. The main objective of this case study is to formally examine how E-mart overcame the two crises. More specifically, this case study highlights the ways with which E-mart turned those difficulties into opportunities for growth. In our examination of the E-mart case, we could clearly see E-mart's competence and spirit that allowed it to turn crises into advantageous opportunities. E-mart attracted the customers who wanted value-oriented consumption by its positioning as the "Lowest price discount store", when consumer sentiment was frozen under the economic crisis. Furthermore, when a large-scale foreign discount store like Walmart entered the Korea market, E-mart built its core competencies as the 'Korean style discount store'. These ingenious positioning and efforts resulted in E-mart taking over their archrival, Walmart, and forced the global Goliath to exit the Korean market. The case of E-mart's effective crisis management teaches many important lessons and a few core lessons that apply to many companies. One such lesson is the importance of positioning which enabled E-mart to turn crises into opportunities. Granted, the strategy of positioning as the 'Korean style discount store', or 'Lowest price discount store' was possible due to overall support with cost reduction, development and management of their own system, an apprentice educate system, etc. based on an excellent selection of location of the store and efficient distribution systems. Still, the positioning strategy of E-mart was truly ground breaking in distancing itself from its competitors. The lessons from E-mart will help those companies currently in a stagnant situation or a crisis to turn their obstacles into great success.

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KD-SQS Service Quality in Discount-Based Retail: Service Guarantee Adjustment Effect, Service Value, and Store Loyalty

  • Lee, Young-Chul;Kim, Jong-Lak
    • Journal of Distribution Science
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    • v.12 no.7
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    • pp.53-61
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    • 2014
  • Purpose - This study focuses on "large-scale marts," which is a typical discount-based retail channel (hereinafter, DRC), and provides practical managerial implications by applying the KD-SQS service quality factor based on customers' experiential perspective by developing and applying existing service measures. Research design, data, and methodology - The research subjects include adults who have experienced "large-scale marts." The research involved SPSS 20.0 and AMOS 19.0 packages; path analysis is used to analyze structural relationships. Results - First, physical aspects, human interaction, and additional convenience aspects of service quality have statistically significant influence on service value. Second, physical aspects, human interaction, and policy have statistically influence on store loyalty. Third, service value influences store loyalty. Fourth, service guarantee adjusts the relationship between service quality, service value, and store loyalty in terms of human interaction and policy. Conclusion - Among service quality measures, improving service value through personal service needs to be prioritized, while we need to develop different methods for the service guarantee system to effectively influence service value and store loyalty.

Methodology of the Spatial Boundary Determination for Trade Area of Large-scale Discount Stores Using GIS and Road Connectivity (GIS와 도로연결성을 이용한 대형할인점 상권의 공간적 범위 설정 방법)

  • Lee, Yong-Ik;Hong, Sung-Eon;Park, Soo-Hong
    • Spatial Information Research
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    • v.18 no.1
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    • pp.11-17
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    • 2010
  • The present study attempts to provide the practical methodology to determine the spatial boundary of trade area, not depending on conventional circle-based regional analysis, but adopting dimension-diverging conception based on GIS and road connectivity by exemplifying a large-scale discount store with an outlook to enhance accuracy and reliability in trade area analyzing. Unlike the preliminary researches frequently relying on circular form of interpretation which were not likely to exclude obstacles blocking the accessibility to trade areas, the method suggested by the study is to suggest an alternative way for demarcating the trade areas more practically with better access by excluding in-between obstacles. Finally, we show verification of proposed cost models and performance by join strategy.

An Empirical Study of the Service Quality, Customer Satisfaction, and Switching Barrier on Store Loyalty (대형할인점 의류매장의 점포애호도에 대한 서비스 품질과 전환장벽 및 고객만족 영향력에 관한 연구)

  • Lee, Ok-Hee;Kim, Ji-Soo
    • Journal of the Korean Society of Clothing and Textiles
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    • v.32 no.9
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    • pp.1450-1460
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    • 2008
  • The goal of this study was to investigate the impacts of service quality, customer satisfaction, and switching burier on store loyalty of the clothes shops at large-scale discount stores. The subjects were 357 female adults living in Suncheon City, Jeollanam Province. The questionnaires were conveniently sampled from June 1 to 30, 2006. The collected data were factor and reliability analyzed using the SPSS program. And Regression was used to verify the relationships between the variables. Among the six hypotheses set in the research model, total three were accepted through empirical analysis and the rest three were accepted partially. The empirical results showed the following managerial implications. First, consumer' perceived service quality has relationship with customer satisfaction and store loyalty. Second, service quality has a positive relationship with switch barrier. Third, customer satisfaction has significantly related with switch barrier. Fourth, switch barrier has positively related with store loyalty. Finally, 'sales people', 'VMD/atmosphere', and 'assortment' of the service quality factors have positive relationships with store loyalty, but 'policy' has a negative relationship with store loyalty.

The Effect of Perceived Justice on Customer Satisfaction and Repuchase Intention in the Discount Stores Service Recovery (할인점 서비스 회복과정의 공정성 지각이 고객만족과 재구매 의도에 미치는 영향)

  • Kim, Yong-han;Bae, Mu-eun
    • Journal of Distribution Science
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    • v.3 no.1
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    • pp.23-42
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    • 2005
  • The service offer expectation and the desire of customers to a large-sized rate influence store also increase as a result of such environmental change. the counter where research of a book was upgraded from differentiation pursuit by competition between business condition in business condition in the case of the domestic rate influence store which has put the focus on service strengthening The work shrine which cannot reach here the competition predominance in the domestic market it will be hard coming to secure, when environmental change of inside large-sized rate influence store industry is taken into consideration The research which tried to receive customer service failure recovery carried out actual proof analysis in the influence to which fair nature lateness of a customer attains to the re-purchase intention to this store of customer satisfaction and future by service recovery process for an object in the customer who held service failure recovery experience in the domestic large-sized rate influence store.

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Win-Win Model Strategy According to Regulation on Large-Scale Stores (대형마트/SSM 출점 및 영업규제 대응에 따른 상생모델방안)

  • Park, Han-Hyuk
    • The Korean Journal of Franchise Management
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    • v.3 no.2
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    • pp.79-102
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    • 2012
  • The last year, the government restricted a new store open and businness hours of a large-scale stores, discount store and super super market(ssm). So, this research was examined the effect that the retailer was affected and its correspondence strategy First this research examined how the government restricted a large-scale stores in 2009 earlier and then this research analyzed how the Japan and France restricted it. Second this research examined that a new establishment and business hours change of a large-scale stores. Bacause of a small trader resistance in 2009 latter. Finally it analyzed the effect that a retail industry was affected in the future. bacause law was enforced. On the basis these things, a victim remedy was presented by retailers view. Bacause of international law and an excess regulation. Also, this research suggest that large retailer should expand a overse market and increase retailers private brand component ratio and develop overse brand. Finally this research also suggest that trader and retailer should continue to coperate and turn business direction into franchise system.

Global Market Entry Strategies of Korea-Japan Discount Stores (한.일 대형할인마트 해외진출 전략)

  • Kim, Young;Yoshimoto, Koji;Kim, Jang-Hyun;Ryu, Sung-Yong
    • Journal of Distribution Research
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    • v.15 no.5
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    • pp.195-215
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    • 2010
  • Large-scale discount stores, that were in charge of leading role up to recently, reach the limit of growth because of increasing competition, saturation of domestic market, and shortened product life-cycle. As per the limit of domestic market, large-scale discount stores are trying to various global market entry strategy and global marketing strategy like new store entry, takeover of foreign distribution chain, and global sourcing strategy. In the past, global companies of advanced country have been entering to Asian market with leading position. But, as per the rapid growth of Asian economy in the late 1980's, East Asian distribution companies like Japanese company were trying to enter the Asian market. In Asian market, starting with China, that was relatively not advanced in comparison with economic development, not only western advanced countries but also East Asian countries like Japan and Korea are entering actively for overcome their limitations of domestic market. Many of distribution companies experienced success and failure for various reason already. Korean large-scale discount stores are relatively late starters in Asian market. So, this paper purposed to review global market entry strategy of Japanese large-scale discount stores, and find out strategic implications for successful global market entry strategy of Korean large-scale discount stores.

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Structural Relation Model on Customer Satisfaction of Biggest Discount Retailers (대형할인점의 고객만족도를 위한 구조적 관계 모형 연구)

  • Choi, Rack-In
    • Journal of the Korea Society of Computer and Information
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    • v.20 no.2
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    • pp.221-229
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    • 2015
  • In this paper, it should be established what influence to customer satisfaction by advertisement and promotion, store management and quality of products of large discount stores, and in order to present the structural relation model. In order to establish it empirically, this study proposed a structured alternative model by conducting a survey to customers live in metropolitan areas who use biggest discount store, through the SPSSWIN 18.0 and AMOS 18.0. This analysis shows a number of points, first, customers were aware of having meaningful impact on store management to products quality. Through broad and clean store represents confidence appears to have a products quality. Second, the store management were shown to have a meaningful impact on customer satisfaction. Cleanliness and atmosphere of store, convenience of parking facilities, and transportation convenience of their roles in customer satisfaction seem to believe. Third, advertising and promotion is shown to not affected meaningful impact on stores management, products quality and customer satisfaction.