• Management & Information Systems Review
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• v.30 no.3
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• pp.107-132
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• 2011

The purposes of this paper are to examine the effect of emotional intelligence and logic intelligence on organizational citizenship behavior and to examine the moderating effect of intelligence labor on these relationship. For these purposes, literature review and survey research were conducted. The 420 questionnaires were sent to the 12 manufactural firms in the Busan and Kyungsang Nam-Do region for empirical analysis. Total 363 usable responses were collected(effective response rate : 86.40%). The major findings of the empirical research are as follows ; First, emotional intelligence and logic intelligence have positive influence organizational citizenship behavior. but emotional intelligence have more positive influence than logic intelligence on organizational citizenship behavior. Second, emotional intelligence has differential influence on organizational citizenship behavior by emotional labor, but logic intelligence hasn't that. In conclusion, emotional intelligence is expected to improve organizational citizenship behavior which is extra-role behavior in an organization. Therefore, managers have to develop organizational citizenship behavior by exhibiting emotional intelligence, considering emotional labor.

• Journal of Digital Convergence
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• v.18 no.6
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• pp.467-477
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• 2020

The purpose of this study is to examine the effects of nursing emotional labor, role conflict, and reciprocity on turnover intention in comprehensive nursing care wards nurses. 209 nurses working in comprehensive nursing care wards across 13 hospitals in G and M city participated in this study. Data were analyzed descriptive statistics, t-test, one-way ANOVA, Pearson correlation, and hierarchical multiple regression analysis. As a result, the research model explained 52.9%(F=14.458, p<.001) of intention to turnover. The most significant factor affecting turnover intention was emotional labor(β=.311), followed by reciprocity and role conflict. Therefore, it is necessary to devices and guidelines to protect nurses who encounter various situations in the process of emotional labor, and to implement a human resource management system that can maintain friendly and equal relationships.

• The Journal of the Korea Contents Association
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• v.15 no.9
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• pp.555-561
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• 2015

The construction industry is a labor-oriented and quality, cost, and schedule performance is effected by technicians. However, the construction industry have faced a labor shortage problem. Therefore, technician graying and no new workers inflow cause labor shortage and decline of worker's skill level. The utilization of foreign technicians instead of domestic technicians has been increased in the construction industry. This paper performed questionnaire survey for 43 managers on 14 project fields to determine the current status and problems of construction technicians and to propose a improvement plan. As a result, most foreign technicians are carpenters and iron workers, but the skill levels are generally lower than domestics. The major problems for foreign technicians are communication and non-skilled. Then, labor productivity and accident rates of foreign technicians are higher than domestics. This paper proposes that skill training programs, language lessons, and multi-cultural programs are effective to improve foreign workers' problems.

• Culinary science and hospitality research
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• v.21 no.2
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• pp.27-40
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• 2015

This study conducted frequency analysis to explain demographic characteristics using SPSS 18.0 in order to examine the effects of emotional labor of open kitchen employees working for hotels or food service companies. In addition, factor analyses and reliability analyses were performed to test validity and reliability of measured items, and this study also conducted regression analyses in order to test proposed hypotheses in this study. Results are as follows: First, for the effects of the emotional labor of open kitchen employees on job satisfaction, it was found that deep acting has positive effects on job satisfaction, whereas surface acting has negative effects on it. Second, the result shows that job satisfaction has a positive (+) effect on customer orientation. Third, it was found that deep acting has positive effects on customer orientation, while surface acting does not have any significant effects on it. It is considered that supervisors and colleagues' support and assistance are required as a way of reducing emotional labor of employees who work in the open kitchen.

• Korean Journal of Construction Engineering and Management
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• v.23 no.6
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• pp.54-64
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• 2022

The continuous aging of the domestic construction industry and the shortage of human resource are no longer a problem for the future, but must be solved for the survival of the domestic construction industry, given the characteristics of the labor-intensive construction industry and the continuing negative image of young people toward the construction industry. It is undoubtedly a prerequisite. This study is aimed to tackle the fundamental problem of the construction labor shortage faced by the domestic construction industry by comparing and analyzing the case of MMC technology development in the UK, which has been preparing fast-track response measures for the past 5 years to solve the labor shortage problem, and the case of Buildability technology development in Singapore, which is seeking mid- to long-term countermeasures for about 20 years. Also, This research provides the initial research & development roadmap for Korean Countermeasures Strategy.

• Journal of the Society of Disaster Information
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• v.19 no.3
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• pp.656-664
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• 2023

Purpose: The Ministry of Employment and Labor manages disasters based on the standard manual for risk management of large-scale human accidents in workplaces when large-scale disasters such as fires and collapses occur in workplaces. We are going to check the standard manual currently in operation and suggest improvement plans for the insufficient items. Method: Accordingly, the standard manual was checked together with internal and external experts in the disaster management manual and disaster management staff at headquarters and local government offices, and items to be improved were identified with priority. Result: In case of a collapse accident, it is necessary for the Ministry of Public Administration and Security to accurately present the selection criteria in order to eliminate the controversy over the selection of the disaster management department. In addition, it seems necessary to supplement the details of the disaster safety communication network operation and evacuation guidelines. Conclusion: In the future, in order to improve the disaster management system that meets the public's eye level, it is expected to prepare a standard manual for risk management of large-scale human accidents in workplaces that guarantees the lives and safety of workers through the collection of opinions from experts in the relevant field, disaster management personnel, and the general public.

• The Journal of Asian Finance, Economics and Business
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• v.8 no.12
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• pp.107-115
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• 2021

Currently, small and medium-sized enterprises (SMEs) are accounting for about 98% of the total number of enterprises in Vietnam. Each year, SMEs create over one million new jobs, utilize up to 51% of the labor force in the society, and contribute more than 40% of GDP to the country. The study aims to analyze factors affecting the management competency of directors in small and medium enterprises in Vietnam. To achieve these research objectives, quantitative and qualitative methods were used concurrently. 300 questionnaires were sent out, but only 276 were collected and used for the quantitative analysis through SPSS 20.0 software. Cronbach's Alpha, EFA, and regression were used to further confirm the research findings. The research findings show that all four proposed factors have impacts on the management competency of SME directors, among which enterprise features and specific policies for entrepreneur development in the locality have the strongest impacts, followed by personal features and business environment. The findings of this study suggest that managers need to focus on factors affecting the management competency of directors. This paper also provides new insight into the management competency of directors. Based on the findings, some recommendations are given for SMEs to improve management competency.

• Journal of the Korean Society of Industry Convergence
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• v.26 no.5
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• pp.765-774
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• 2023

The Ministry of Employment and Labor implemented the process safety management(PSM) system from 1996 to prevent major industrial accidents caused by chemical substances, but the number of accidents did not drastically decrease. Even in workplaces with excellent PSM ratings, large-scale chemical accidents still occur due to non-compliance with safety work procedures and insufficient safety measures during maintenance and other work. Accordingly, the chemical accident risk warning system was introduced in 2014 to supplement the PSM system and prevent accidents that may occur during regular or unexpected maintenance and repair work. In the meantime, changes in the safety management system have been checked since the introduction of the chemical accident risk warning system at chemical handling workplaces, and based on the results, a plan for upgrading this system has been proposed. The effect of the CARW system was found to directly prevent accidents through wired and on-site consulting and post-management at the workplace and indirectly contribute to the establishment of a safety and health management system at the workplace, such as improving safety culture awareness.

• Korean Journal of Organic Agriculture
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• v.31 no.4
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• pp.357-380
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• 2023

This study analyzed the management efficiency of jujube, bitter persimmon, and chestnut farms using data envelopment analysis (DEA). And this study analyzed causes affecting management inefficiency of those farms using the two-step method. The main findings are as follows. First, as self and employment labor costs are increased, it is important to reduce labor costs which account for 60~70% of the total production cost. Second, efforts to improve management efficiency are needed as overall efficiency of farms were decreased. Third, a pesticide cost per 10a representing a level of pesticide had a negative effect or did not have a statistically significant effect on the management efficiency. This implies that expanding environment-friendly production by reducing pesticides is effective for improving the management efficiency. Fourth, as leading farms were more efficient than general farms, technology dissemination and education through leading farms are important for improving efficiency, and efforts are needed to promote exchange between leading and general farms.

• Management & Information Systems Review
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• v.12
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• pp.181-201
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• 2003

An employee employment of Enterprise must consider efficiency, balance attribute and effectiveness as important variable. but Our country's Enterprise reduce the personnel without basic guide line about employee employment. because Our country's Enterprise thinks of personnel expenses or sales amount decrease as important variable. Therefore, Research background sets out that there is no basic guideline for employment management one of the most important elements in Enterprise administration. and I examined employment control's concept and concept about softness of labor market in theoretical background setting. Also, was abreast of employment control effect, case study and literature research about employment control's basis. Finally, In fluctuation change of Enterprise's employee number, I examined which relation is formed in comparison with sales amount, net profit and the employee number of individual Enterprise using investment analysis material of Stock Company focused on Enterprise that stock is listed on the stock exchange.