• Journal of Service Research and Studies
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• v.9 no.1
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• pp.17-31
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• 2019

This study empirically analyzed the effect of service nature of dental clinic on job satisfaction and job commitment. In recent years, the demand for medical services has been increasing in the dental clinics. As the dental clinics are faced with various competition situations through new establishment and expansion, the importance of job satisfaction and job involvement is more emphasized. The service nature of dental hospitals is known to be influenced by job satisfaction and job commitment. These two factors are important factors for securing the competitiveness of dental hospitals as well as the functions of hospitals required for survival and development of dental hospitals In this study, we analyzed the effects of labor - management relations and high-involvement work organization on the organizational satisfaction and organizational commitment affecting service nature of dental hospital. As a result of the analysis, it was found that the service nature based organization has a full mediating effect which is not established without labor relations and participatory work organization in the process of affecting job commitment. Therefore, unlike previous studies which focus on incentives or external rewards to increase job satisfaction of employees, this study concluded that internal support system reflecting service nature factors should be strengthened. Job satisfaction and job commitment, which are variables in this study, are expected to be the basis for improving competitiveness of dental hospitals. Future research should be extended to small and medium dental hospitals and dental clinics. It is also necessary to study various organizations in order to strengthen the competitiveness of the service organization by fostering the nature of service such as relationship and interactivity at the organizational level.

• Journal of the Korea Convergence Society
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• v.12 no.4
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• pp.267-274
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• 2021

This study used data from the 6rd and 12th year of the Korean Welfare Panel to evaluate the effects of the Personal Assistance Service(PAS) system on the labor market of PAS users' participation. For the purpose of this study, 64 program groups using the Korean PAS and 344 control groups not using the Korean PAS were selected using Caliper matching among the propensity score matching. A chi-square test was used for the difference in characteristics between groups, and a simple difference-in-differences (DID) model and a double-difference multiple regression analysis of DID were performed to estimate the effect of thepolicy before and after the Korean PAS. As a result of the study, it was found that statistically, PAS had no significant effect on the labor market. This is due to the low number of system users, resulting in low post-hoc power, incomplete matching and limited availability of PAS Assistants for Disabled People. Therefore, In order to demonstrate the effectiveness of the Personal Assistance Service(PAS) system, specialized services and systems that meet the needs of the disabled and household members should be implemented.

• Research in Community and Public Health Nursing
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• v.14 no.3
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• pp.397-406
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• 2003

The purpose of this study is to provide the basic data in order to improve the quality of charged recuperation facilities which are specialized in the old. after finding out the satisfaction degree for the services which are provided in the current charged recuperation facilities specialized in the old and surveying the services which are demanded by users. As for the research method. the subjects were 88 family members of the users in the five charged recuperation facilities, which are specialized in the old and located in Seoul and Incheon. The survey research was executed from 27th July to 15th September, 2002. Then the collected data were analyzed by using the SPSS 10.0 for windows program. The research results are as follows. Firstly, in the satisfaction degree of the user's family about the daily service showed the highest satisfaction degree for the kind service of the staff to the users. In the satisfaction degree about the specialized service of the user's family, the satisfaction degree was high in bedsore prevention, periodical health care, proper medical treatment, family counsel, and adequate disease management. In the satisfaction degree about the facility and environmental service, the satisfaction degree about the surrounding environment of the facility or safety facility, and the comfort condition was high. In the satisfaction degree about the services related to the local society, it was high in the hospital and medical-related field. Secondly, in the demanded services, the demanding degree for worship, mental and spiritual nursing, hospice, funeral service, family meeting, and support for the special vehicle were not so high, but it was shown that they were generally demanded. Thirdly, it was shown that the provided services had an overall high satisfaction degree. In the service satisfaction degree according to the general characteristics of the user's family, it was recognized that there was a significant difference between the distinction of sex and local society related services. Also, there was a significant difference in the satisfaction degree between age and specialized service. Through the above research results, detailed rehabilitation programs such as linguistic treatment and working treatment should be more and more compensated in order to supplement the insufficient points of the services provided by the charged recuperation facility specialized in the old. Additionally, the correlation with the local society such as education and training for specialized human labor, close cooperation among the facilities, and positive participation in local society events are thought to be reinforced.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.17 no.2
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• pp.341-346
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• 2013

Refrigerated warehouse inventory management program which manages the logistics of shipping&receiving and inventory quickly and accurately is a costly and labor-intensive maintenance because it is operated in the legacy system on a closed client-server environment. There are no services available for consignees who are the consumers of refrigerated warehouses except fax or phone for orders which makes the business process inefficient and creates many problems such as error and inaccuracy. In this paper, we design and implement a mobile framework with a legacy system supporting various services to the consignees for solving problems of outdated legacy systems and no services to use. The system supports promptness and accuracy which give the users improved satisfaction by providing orders and queries of inventory for the consignees on mobile devices.

• Journal of Nutrition and Health
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• v.36 no.5
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• pp.528-535
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• 2003

The purposes of this study were: 1) to investigate the operational and financial characteristics of contract-managed high school food services in Seoul, 2) to analyze the financial performance of high school food services 3) to develop guidelines for meal pricing and facilities investment costs. From Oct to Nov 2001, questionnaires were mailed to 249 high schools that were managed by contract food service companies. A 40.2％ response rate was recorded. The results of this study were as follows: 1. Student enrollment in high schools run by contract-managed food services was 1,518, with a 68.5％ participation rate in the school lunch program. The average meal price was 2,141 won. 2. Based on the income statement analysis, average total sales were 410,440,504 won and average net profit was 16,098,558 won. 3. The optimum food cost per meal was 1,200-1,300 won per meal, calculating using the methods of conversion factor, RDA (Recommended Daily Allowance), and nutrient exchange unit. 4. Guidelines for meal pricing were developed using the modified actual pricing method based on facilities investment cost, number of meals and food cost. The ratio of labor cost, general management expenses and ordinary profit were adopted from the schools with liability. The food cost, depreciation and interest cost were calculated based on unit meal. 5. The guideline for facilities investment was developed based on the number of meals, meal price and food cost. The guideline included the maximum facilities investment cost paid by the contract food service management company. (Korean J Nutrition 36(5): 528∼535, 2003)

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.32 no.4
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• pp.89-109
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• 2021

The purpose of this study is to provide background information for the improvement of e-Book service task in academic libraries through the task analysis of e-Book service librarians. The semi-structured interviews with 9 participants were analyzed using Activity Theory. The study results showed that participants have used various tools and interacted with diverse people to attain the goals of e-Book services. In addition, the division of labor and rules related to e-Book services were observable. However, there exist some problems in task performance, such as lack of budget, inconvenience of use due to unstandardized e-Book production, and disagreements of opinions. Furthermore, based on participants' responses, the ways of improvement of e-Book services in academic libraries were suggested in the aspects of content, system, and policy.

• Journal of Labour Economics
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• v.38 no.1
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• pp.1-30
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• 2015

The aggregate matching function is estimated to explain dynamics among job seekers, vacancies and new hires in Korea. Due to measurement errors inherent in vacancies data, I introduce a latent variable for job openings and use the instrumental variables to correct its endogeneity. Matching efficiency is also estimated using some explanatory variables like job seekers' characteristics and public employment services. The result shows that Korea's matching function also exhibits a constant returns to scale.

• Journal of the Korean Home Economics Association
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• v.38 no.7
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• pp.103-116
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• 2000

The purpose of this study was to find out the psychological characteristics of the unemployed, and their children's negative emotions and behavioral changes in the context of the increasing family dysfunction caused by the IMF economic crisis. The subjects were 184 public labor workers in Busan. They answered the questions about the psychological characteristics of themselves and their children, and their children's behavioral changes. Frequency analysis, $\chi$$^2$ test and logistic regression were used for data analyses. The results were as follows. The unemployed showed high levels of negative emotions and perceived their social supports as low. As well, they interpreted their quality of life as poor. They perceived their economic difficulty as high and the perception was influenced by negative emotions as well as the economic situation. Children of the unemployed showed middle levels of negative emotions, and positive and negative behavioral changes. These changes were influenced by their parent's psychological characteristics. In light of these results, psychological counseling services from social welfare centers are needed to be more actively supporting the families of the unemployed.

• Journal of Distribution Science
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• v.13 no.2
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• pp.25-33
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• 2015

Purpose - This study aims to disclose the problems of both the government and the logistics industry regarding fourth-party logistics, and to provide various solutions at the level of enterprises as well as the government for the introduction of fourth-party logistics in China. Research design, data, and methodology - This study aims to reveal how a shipping company recognizes the creation of partnerships with fourth-party logistics providers, and it reveals several related implications. Results - Fourth-party logistics organizations can be used to achieve maximum business performance as professional logistics companies by incorporating the benefits of outsourcing and insourcing. Outsourcing logistics services through focusing on core competencies and improving customer service can have financial effects and advantages such as the simplification of labor issues. Conclusions - This study did not investigate Korean enterprises through an empirical analysis and provided fourth-party logistics concepts and promotional plans according to domestic and foreign literature. Further studies shall investigate not only the Korean fourth-party logistics model but also the training of logistics professionals to generate profits for both shippers as well as logistics enterprises.

• International Journal of Internet, Broadcasting and Communication
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• v.8 no.4
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• pp.58-62
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• 2016

Shipping related services is attracting attention as a UAV (Unmanned Aerial Vehicle) application with the recent economy has been generally accepted drones. UAV of the existing military-driven logistics delivery, aerial photography, wireless Internet connection, broadcasting, disaster research, digital maps, transportation, advertising, meteorological, border surveillance, agricultural use, such as hobbies range of uses from up military are diverse and growing. The advantage of delivery drones seems to be an important feature of delivery of the goods, including labor-saving, long-distance transportation in cold weather. UAV is demanded by competitive performance development for commercialization. Privacy issues that may arise during the drone operation, ensuring marketability issues, control system, regulations, operational standards and specifications, etc. should be addressed. Development direction of Korea UAV based in current technology, regulation, and growth potential presented by deriving from the idea of 'GIF 2016 Gang-won Hackathon.