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http://dx.doi.org/10.14699/kbiblia.2021.32.4.089

Task Analysis of E-Book Service Academic Librarians Based on Activity Theory  

Cho, Yebon (동아대학교 도서관)
Lee, Jongwook (경북대학교 문헌정보학과)
Publication Information
Journal of the Korean BIBLIA Society for library and Information Science / v.32, no.4, 2021 , pp. 89-109 More about this Journal
Abstract
The purpose of this study is to provide background information for the improvement of e-Book service task in academic libraries through the task analysis of e-Book service librarians. The semi-structured interviews with 9 participants were analyzed using Activity Theory. The study results showed that participants have used various tools and interacted with diverse people to attain the goals of e-Book services. In addition, the division of labor and rules related to e-Book services were observable. However, there exist some problems in task performance, such as lack of budget, inconvenience of use due to unstandardized e-Book production, and disagreements of opinions. Furthermore, based on participants' responses, the ways of improvement of e-Book services in academic libraries were suggested in the aspects of content, system, and policy.
Keywords
Academic Libraries; E-Book Service; Librarians; Task Analysis; Activity Theory;
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Times Cited By KSCI : 5  (Citation Analysis)
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