• Title/Summary/Keyword: Labor Management

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Impact of Internal Marketing Activity, Emotional Labor and Work-Family Conflict on Turn-Over of Hospital Nurses (간호사가 지각한 병원조직의 내부마케팅 수행도, 감정노동, 직장-가정 갈등이 이직의도에 미치는 영향)

  • Son, Youn Jung;Park, Soo Kyung;Kong, Seong Sook
    • Journal of Korean Clinical Nursing Research
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    • v.18 no.3
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    • pp.329-340
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    • 2012
  • Purpose: This study was done to identify internal marketing activity, emotional labor and work-family conflict that influence turn-over in hospital nurses. Methods: Participants were 513 nurses from 2 general hospitals in Chung-nam and Gyeonggi Provinces, South Korea. Data were collected from September 1 to 30, 2011 using self-report questionnaires. Stepwise multiple regression was used to identify association between variables. Results: The mean score for internal marketing activity was $94.7{\pm}14.7$, emotional labor, $31.4{\pm}5.5$, work-family conflict, $19.6{\pm}4.1$, and turn-over, $13.7{\pm}3.4$. After adjusting for general characteristics, stepwise multiple regression showed that work-family conflict (${\beta}=.20$, p<.001), marketing activity (${\beta}=-.21$, p<.001), and emotional labor (${\beta}=.22$, p<.001) were associated with turn-over. These predictors accounted for 33% of variance in turn-over. Conclusion: The results of this study show that work-family conflict was the most influential predictor indicating a need for the development of strategies to reduce work-family conflict and emotional labor. At the same time internal marketing activity should be supported in the hospital by analyzing the needs for nurses. Also career development programs and mentor systems will be useful for effective manpower management and quality improvement of nursing services.

Study on the Solution to the Excessively Transferring Labor Forces in China's New Rural Building (중국 신 농촌 건설에 있어서 농촌 잉여 노동력에 대한 해결방안 연구)

  • Wang, Yong-Le;Fan, Ping;Sim, Moon-Bo
    • The Journal of the Korea Contents Association
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    • v.9 no.12
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    • pp.222-234
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    • 2009
  • How to make use of the surplus labor force is the key problem referring to success or failure of new rural building in China. The purpose of the paper is to know exactly that what the problems to the development in the rural area, especially the problem of the rural labor force. The way to solve rural labor force question is to protect the rights of peasants, eliminate the extant city and rural's partitioning pattern and give them the same treatment. Firstly, it should dominate the city and rural economic society's development; Secondly, it should dominate the markets in city and rural, and speed up the fair competition in employment; Thirdly, it should dominate the infrastructural facilities in city and rural; Fourthly, it should dominate the education and social enterprises in city and rural; Fifthly, it should dominate the social security system in city and rural. It should also enlarge the investment of funding, science technology, talented person and management. This is the only way to solve the problem of rural labor force outlet.

Effects of Emotional Labor, Job Satisfaction and Organizational Commitment on Turnover Intention in Nurses (간호사의 감정노동, 직무만족, 조직몰입이 이직의도에 미치는 영향)

  • Yang, Jong-Hyun;Jeoung, Kyu-Ho
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.15 no.12
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    • pp.7170-7178
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    • 2014
  • This study examined relations of emotional labor, job satisfaction, organizational commitment and turnover intention in nurses. The subjects were 320 nurses in 5 general hospitals. The data was collected using a structured questionnaire from August 1 to 20, 2013 and analyzed with descriptive statistics, t-test, ANOVA, Pearson's correlation, and Hierarchical multiple linear regression analysis. The mean scores of the emotional labor level, job satisfaction level, organizational commitment, and turnover intention was $2.79{\pm}.66$, $3.05{\pm}.48$, $3.00{\pm}.53$, and $3.13{\pm}.66$, respectively. Positive correlations of the turnover intention with emotional labor were found. Negative correlations were observed among salary, job satisfaction, organizational commitment, and turnover intention. These results showed that nurses working at five general hospitals needed to minimize emotional labor to maintain a comparatively high level of job satisfaction, organizational commitment and decrease the turnover intention.

A Study on Structural Relationships among Emotional Labor, Job Stress and Turnover Intention (관광서비스 종사원의 정서노동, 직무스트레스, 이직의도간의 구조적 관계 연구 : 골프장 캐디를 대상으로)

  • Ryu, Woong-Geol;Kang, Moon-Sil;Kang, Ae-Yang
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.11 no.6
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    • pp.2046-2053
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    • 2010
  • This study reviewed the previous research materials and made a positive investigation to identify the structural interrelation of caddies' emotional labor, job stress and turnover intention. Some analytical findings are as follows: First, the job stress increases in proportion as the emotional labor. Second, the turnover intention is not in proportion as the frequency of emotional display or the subordinate element of the emotional labor but the degree of the emotional expression and dissonance. Third, the turnover intention is in proportion as the job stress. In other words, the higher the emotional labor, the more the job stress and turnover intention. Consequently, the caddies should be highly qualified to express themselves according to their job conditions. Also, the stronger the caddies' job stress, the more their turnover intention. It is necessary to use the leadership to relieve the job stress and motivate the caddies to have the pride. My solution will have a positive effect on lessening the job stress and turnover intention.

Convergence factors of emotional labor of clinical practice and self-esteem on professional identity in some dental hygiene students (일부 치위생(학)과 학생들의 임상실습 감정노동과 자아존중감이 직업정체감에 미치는 융합적 요인)

  • Choi, Jeong-Hee
    • Journal of the Korea Convergence Society
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    • v.9 no.5
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    • pp.99-104
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    • 2018
  • The purpose of this study was to investigate the convergence factors affecting professional identity perceived by the emotional labor of clinical practice and self-esteem in some dental hygiene students. The questionnaire was conducted in 205 dental hygiene students from 3 university in Jeollanam-do area. The data were analyzed using SPSS 12.0. Professional identity correlated positively with self-esteem(r=0.366, p<0.01), negatively with emotional labor of clinical practice(r=-0.213, p<0.01). The convergence factors influencing professional identity were satisfaction level with majors(${\beta}=0.434$), self-esteem(${\beta}=0.236$) and emotional labor of clinical practice(${\beta}=-0.199$). The regression model explained 34.6% of professional identity. Therefore, to enhance professional identity in dental hygiene students, it is required to program development to improve satisfaction level of with majors, self-esteem and management of emotional labor of clinical practice.

Analysis on Production Processes between Conventional and Commissary School Foodservice Systems in Kyunggi-do (경기도지역 학교급식시스템 유형별 생산관리 실태조사)

  • 양일선;이진미;이보숙;한경수
    • Korean Journal of Community Nutrition
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    • v.2 no.2
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    • pp.206-217
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    • 1997
  • This study was designed to analyze and compare production management practices and labor productivity between conventional and commissary school foodservices and 46 dietitians of commissary school foodservices in Kyunggi-do. The response rates were 89.7% and 91.3$\%$, respectively. The number of meals served was ranged from less than 100 to over 1, 900 in conventional school foodservices and from 200 to 1, 600 in commissary foodservices. Thirty three conventional foodservices(42.3%) produced less than 300 meals per day. Numbers of satellite school per central kitchen were ranged from 1 to 5 schools ; fifty percent of commissary foodservices have contained 3 satellite schools. Meals for satellite schools were transported between 11:00 a.m.and 12:00 a.m ; transportation time was from 10 to 90 minutes. Waiting time before service in satellite schools was between 10 minutes and 80 minutes. Part time employees supported by parents were hired in 37.3$\%$ of conventional and 50$\%$ of commissary school foodservices. Voluntary workers were supplied for 64.9$\%$ of conventional and 52.4$\%$ of commissary school foodservices. Labor productivity was calculated from work schedule. Labor productivity(labor minutes per meal)was lowest in foodservices with 101-4-- meals(8.48 min)was lower than that of foodservices with above 401 meals ; no significant differences were found among 401-700(6.02 min), 701-1, 100(4.01 min), 1, 101-1, 500(3.41 min), and 1, 501-1, 900(3.15 min)meals in conventional foodservices. Labor minutes per meal of foodservices which served less than 400 meals(6.90 min) per day was significantly lower than those of foodservices which served 401-1, 900 meal(3.41-4.92 min) in commissary foodservices(p<0.05)

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A Study of Categorization of Farm Types and Crops for Exposure Assessment in Agriculture (농작업 유해요인 노출평가를 위한 작목 및 작업분류에 관한 연구)

  • Sin, Sojung;Kim, Hyocher;Heo, Jinyoung;Ahn, Minji;Kim, Kyungran;Kim, Kyungsu;Lee, Minji
    • Journal of Korean Society of Occupational and Environmental Hygiene
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    • v.29 no.4
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    • pp.500-507
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    • 2019
  • Objectives: The purpose of this study is to categorize farm types and analyze the cultivated area and labor input time for each crop over a year in order to decide farm type conducting for the hazard exposure assessment. Methods: Crops ranked within the top 45 by cultivated area in Korea were selected and 15 target crops that exposure assessment had been conducted for through the Rural Development Administration(RDA) pilot research projects were selected. Labor input time was based on data investigated through RDA research surveillance. If there was no data, data from Statistics Korea was used. Data from Statistics Korea was used for total cultivated area. Results: Crops were divided into 5 types: open field crops(Chinese cabbage, Corn, Ginger, Potato), fruits (Mandarin, Pear), green house crops(Cucumber, Lily, Oriental melon, Pumpkin, Tomato), livestock(Poultry), specialty crops(Ginseng, Oyster mushroom, Tobacco). The cultivated area for potato was the largest, and lily was the smallest among the crops. Labor input time over a year was the highest with oyster mushroom and the lowest with pear. Total labor input time by crops was the highest with mandarin and the lowest with Chinese cabbage. Conclusions: To evaluate hazard factors of farm work, it's essential that crops and tasks be classified based on the size of farmers and working hours by farm type. Therefore, the priority of management should be determined based on the cultivated area and total labor time, but the characteristics of tasks in each crop should also be considered.

Relations of Job Satisfaction with Emotional Labor, Job Stress, and Personal Resources in Home Healthcare Nurses (가정전문간호사의 감정노동, 직무 스트레스, 개인적 자원의 직무만족도와의 관련성)

  • Park, Mi Mi;Han, Suk Jung
    • Research in Community and Public Health Nursing
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    • v.24 no.1
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    • pp.51-61
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    • 2013
  • Purpose: The aim of this study is to identify effects of emotional labor, job stress and personal resources on job satisfaction in home healthcare nurses. Methods: The subjects were 149 home healthcare nurses working for home healthcare centers at 61 hospitals. Data were collected using a structured questionnaire from November 22, 2010 to February 28, 2011 and analyzed with descriptive statistics, t-test, ANOVA, Pearson's correlation, Hierarchical multiple linear regression analysis. Results: The mean score of emotional labor level was $4.23{\pm}0.95$, that of job stress level $3.39{\pm}0.57$, that of personal resources $3.38{\pm}0.36$, and that of job satisfaction $3.31{\pm}0.40$. There were positive correlations among emotional labor, job stress, personal resources and job satisfaction. After age, educational level, job position, and work period in home health care, and traffic accident were controlled, the variables, emotional labor (${\beta}$=-.198, p = .034) and personal resources (${\beta}$=.236, p = .005) turned out to account for 13.3% of the job satisfaction. But job stress was not a statistically significant predictor. Conclusion: Home healthcare nurses were needed to minimize emotional labor and revitalize personal resources in order to maintain a comparatively high level of job satisfaction. Furthermore, it is necessary to carry out systematic education and an organizational management scheme into practice.

An Empirical Analysis on Labor Unions and Occupational Safety and Health Committees' Activity, and Their Relation to the Changes in Occupational Injury and Illness Rate

  • Yi, Kwan-Hyung;Cho, Hm-Hak;Kim, Ji-Yun
    • Safety and Health at Work
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    • v.2 no.4
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    • pp.321-327
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    • 2011
  • Objectives: To find out from an analysis of empirical data the levels of influence, which a labor union (LU) and Occupational Safety and Health Committee (OSHC) have in reducing the occupational injury and illness rate (OIIR) through their accident prevention activities in manufacturing industries with five or more employees. Methods: The empirical data used in this study are the Occupational Safety and Health Tendency survey data, Occupational Accident Compensation data and labor productivity and sales data for the years 2003 to 2007. By matching these three sources of data, a final data set (n = 280) was developed and analyzed using SPSS version 18 (SPSS Inc., Chicago, IL, USA). Results: It was found that a workplace with a LU has a lower OIIR than one without a LU. In manufacturing industries with five or more employees in 2007, the OIIR of the workplaces without a LU was 0.87%, while that of workplaces with a LU was much lower at 0.45%. In addition, workplaces with an established OSHC had a lower OIIR than those without an OSHC. Conclusion: It was found that the OIIR of workplaces with a LU is lower than those without a LU. Moreover, those with the OSHC usually had a lower OIIR than those without. The workplace OIIR may have an impact on management performance because the rate is negatively correlated with labor productivity and sales. In the long run, the OIIR of workplaces will be reduced when workers and employers join forces and recognize that the safety and health activities of the workplace are necessary, not only for securing the health rights of the workers, but also for raising labor productivity.

The Effect of Emotional Labor on Job Stress in Disabled Infant Teachers : Focusing on Mediating Effects of Resilience (장애 영유아 교사의 감정노동이 직무스트레스에 미치는 영향: 회복탄력성의 매개효과를 중심으로)

  • Kim, Mi-Rim;Jung, Yong-Chung
    • Journal of Industrial Convergence
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    • v.19 no.3
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    • pp.41-49
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    • 2021
  • The purpose of this study is to understand the impact of emotional labor of disabled infant teachers on job stress and to understand the mediated effect of resilience in these relationships. The subject of the study is a disabled infant teacher at a daycare center specialized in disabled children. The survey was conducted on a self-contained basis, and a total of 203 copies were recovered and 194 were analyzed except for 9 unfaithful responses. First, the higher the level of emotional labor, the higher the job stress. Second, the higher the level of emotional labor, the lower the resilience. Third, resilience had a partial mediated effect in the impact of emotional labor on job stress. Therefore, measures are needed to prevent job stress and improve resilience for disabled infant teachers.