• 제목/요약/키워드: Labor Management

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Research of Knowledge Worker Productivity Elevation in Knowledge Management Environment : Based on Thought of Peter F. Drucker (지식경영환경에서의 지식근로자 생산성 향상에 관한 연구 : Peter F. Drucker의 사상을 기반으로)

  • Jang, Ki-Jin;Seo, Sang-Cheol
    • The Journal of Society for e-Business Studies
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    • 제13권3호
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    • pp.153-171
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    • 2008
  • Center of labor power was moved from physical labor to knowledge labor on modern knowledge society comparing with past industrial age, but dramatic result is not appearing in knowledge worker's productivity. "Peter F. Drucker" called "father of modern business management" is essential factor of knowledge labor based on expert, performance, concentration, own administration official, second half of life. And studied about task, reform, autonomy, education, quality, relation of information communication that is knowledge worker's productivity determinant factor. As research result, was expose that relativity is high by performance>concentration>own administration official>expert, second half of life in essential factor of knowledge labor. Specially, all productivity determinants and effect factor were performance by result to knowledge worker. Therefore, knowledge worker can expect formation's target and performance though search and practical use of continuous information are achieved in own field.

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The Effect of Emotional Labor for Job Stress in Bus Drivers (버스 운전직 근로자들의 감정노동이 직무 스트레스에 미치는 영향)

  • Kim, Hee Ryang;Yi, Yunjeong;Lee, Keum-Ja;Kim, Hee Gerl
    • Korean Journal of Occupational Health Nursing
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    • 제23권1호
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    • pp.20-27
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    • 2014
  • Purpose: This study was conducted to identify the association between emotional labor and job stress in bus drivers, as well as to propose management strategies for job stress. Methods: The study was conducted in February 2013 and involved 182 bus drivers working in the Gyeonggi area. Results: emotional labor was $9.5{\pm}2.34$ on average, and job stress was higher than the median of the same indicator among Korea's workers in the areas of physical environment, job autonomy, and relationship conflicts. Factors that affected job stress was lower if the subjects' Higher values for emotional labor indicated a higher level of job stress. Conclusion: To reduce among drivers, the following measures are necessary: increase the comfort of the driver's seat within the vehicle, provide adequate rest between bus headways, provide comfortable in-house rest facilities, and establish physical training spaces to reduce musculoskeletal disorders as well as programs for reducing back pain. In addition, relationship conflicts may be relieved by increasing job autonomy as much as possible, by granting autonomous control of working hours and bus headways, as well as by banning long work hours. Moreover, various club activities, exercise programs, and counseling programs that workers can be involved in together may be beneficial. This study is significant in that it identified the relationship of the bus drivers' emotional labor and job stress, which has previously been ignored as a research topic. Through its results, this study provides baseline data for the preparation of management strategies that can address the job stress of bus drivers.

A Study on the Mediating Effect of Emotional Labor and Filial Piety on the Relationship between the Working Environment and Service Quality of Elderly Care Workers (노인 돌봄 수행인력의 근무환경과 서비스 질 관계에서 감정노동과 효인식의 매개효과에 관한 연구)

  • Il-Hyun Yun
    • Journal of Industrial Convergence
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    • 제20권12호
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    • pp.269-276
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    • 2022
  • This study was conducted with the purpose of verifying the effect of the working environment of elderly care workers on service quality and the mediating effect of emotional labor and recognition of filial piety. The subjects of the study were 460 elderly care workers. For the collected data, SPSS Process macro was used. As a result, First, it was found that all variables had a significant positive (+) relationship. Second, the parallel mediating effect of emotional labor and recognition of filial piety was confirmed. Third, the mediating effect of recognition of filial piety and the moderating effect of emotional labor were verified. Based on this study, it was found that filial piety awareness education and emotional labor management are necessary. A follow-up study with a more expanded concept should be conducted.

Assessment of Productivity and Foodservice Management Practices in Elementary School Foodservices Located in Seoul and KangNung (서울.강릉지역 초등학교 급식소의 급식생산성 분석)

  • 김은경;김은미;강명희;홍완수
    • Korean journal of food and cookery science
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    • 제14권1호
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    • pp.76-83
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    • 1998
  • The purpose of this study was to evaluate the foodservice management practices and productivity in elementary schools in order to provide basic information for an efficient food service management. This approach was achieved using a variety quantitative and qualitative information including general foodservice management, managerial and operational factors, and the productivity in elementary school foodservice systems. The labor productivity in 28 school foodservice system was assessed and related to a number of influencing variables within the system. The productivity measurement was based upon the total meal equivalents as a ratio of the total direct and non-direct labor hours required to prepare these meals. Twenty-eight elementary schools located in Seoul and Kangnung were surveyed to get data for the variables. Questionnaire and a survey form were mailed. Statistical methods used in this study were descriptive analysis, $\chi$$^2$-test, 1-test and one-way ANOVA analysis. Elementary schools in Seoul were all located in urban areas, whereas elementary schools in Kangnung were in urban areas (40.0%), provincial areas (40.0%) and in isolated areas (20.0%). Total average number of meals including children and staff was 928.2${\pm}$ 650.0 with a yery significant difference (p<0.001) between Seoul and Kangnung. The average cost of school meal in Seoul and Kangnung were 1191.0 won and 1526.2 won, respectively. The result of Pearson Correlation analysis indicated that labor cost per meal, 1-week meal equivalents and meal equivalents per labor were significantly correlated with the productivity.

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Future Scenarios Regarding Domestic Labor and Caregiving by the Baby Boomer Generation in the Age of the Fourth Industrial Revolution (4차 산업혁명 시대, 베이비부머 세대의 가사노동과 돌봄의 미래 시나리오 - 시나리오 플래닝 기법 활용을 중심으로 -)

  • Lee, Sunhyung;Kim, Sunghee
    • Journal of Family Resource Management and Policy Review
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    • 제27권1호
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    • pp.1-12
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    • 2023
  • This study forecasts the outlook 10 years from now regarding domestic labor and caregiving by the Baby Boomer generation and the preparations needed in the context of the Fourth Industrial Revolution. The scenario-planning method was used to explore changing trends in domestic labor and caregiving, the rationale for which has been questioned by both seniors and family welfare experts. Based on the results of the survey and our researchers' opinions, it was concluded that the changing trends were caused by two factors: the probability of alterations in domestic labor and the strength of family relationships. On the basis of these conclusions, four scenarios regarding baby boomers' domestic labor and caregiving in 10 years were proposed using two axes: the "high and low probability of alterations" and the "strengthening and weakening of family relationships." The first scenario is a "preference for the self-caring form of family," which has a high probability of domestic labor alterations and weak family relationships. The second scenario is a "preference for the flexible form of family," which has a high probability of domestic labor alterations and strong family relationships. The third scenario is a "preference for the traditional form of family," which has a low probability of domestic labor alterations and strong family relationships. The fourth scenario is a "preference for the public caregiving form of family," which has a low probability of domestic labor alterations and weak family relationships. These results provide basic information about the various aspects of baby boomers' lives-including the development of various goods and services, the establishment of policies regarding seniors, and programs for successful aging-and can help equip our society to take the actions needed for a super-aged population.

Analysis of Changes in Home Management Part in Home Economics Textbooks for Middle School (교육과정 시기에 따른 중학교 가정교과서 가정관리분야 단원의 변천과정 분석 (I))

  • 이연숙
    • Journal of Korean Home Economics Education Association
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    • 제13권1호
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    • pp.73-91
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    • 2001
  • The purpose of this study was to analyze the changes in home management part in the home economics textbooks for middle school from the 1st to the 7th curriculum period. The part of home management in the all of home economics textbooks published in every curriculum period was analyzed using several external criteria of textbook. The major findings of this study were as follows : 1. The part of home management was divided into even specific areas including 'definition and process of home management'. 'time management'. 'household labor/work management'. 'family financial management'.'purchasing'. and 'consumer protection'. 2. The part of home management has been included in the middle school home economics textbooks since the 1st curriculum period. The proportion of this part in the whole textbook varied with range from 5.1% to 31.8%. 3. The areas emphasized in the beginning of curriculum period were 'family financial management'and 'household labor/work management'. and 'utilization of family resource and environment management'were the areas emphasized in the later curriculum period. 4. The titles of the middle and small unit have begun to use recent words and have represented the including contents since the 4th curriculum period. 5. The numbers of illustrations. tables. pictures. and activities have increased since the 6th curriculum period. 6. Other unrelated areas such as computer and career preparation were included in the home management part in the 1st. 2nd. and 5th curriculum period.

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A Study on Determining the Optimal Amount of Labor Force for Cargo Handling in the Harbor (항만 하역 노동력의 최적 규모 결정에 관하여)

  • Lee, Cheol-Yeong;Jang, Yeong-Jun
    • Journal of Korean Port Research
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    • 제3권1호
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    • pp.35-55
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    • 1989
  • Today, about 99% of total import and export cargo in Korea is being transported through the port. The general trends of cargo handling show increases in capacity and speed, In order to cope with these trends, it is not only required to raise the efficiencies of port operation and function but also necessary to decide the optimal amount of the skilled labor force for cargo handling in the port. Cargo handling in the port is basically relied on the cargo handling facilities. Therefore, it is very important to reserve the amount of labor force for cargo handling system has been developed up to a certain level but the personnel management system which is the superior structure has not been followed well. In this study, therefore, we show a method to determine the required amount of labor force for cargo handling considering the amount of cargo and type of cargo handling work per each cargo, and the optimal amount labor force in cope with the fluctuation of the basic cargo handling labor force with respect to the time of in and out cargo flow in the viewpoint of minimizing the expences due to reservation of extra labor force than needed and firing employment of labor force using the Dynamic Programming. The derived algorithm is introduced into the computer simulation for Pusan port with the analyzed real data such as amount of cargo handling in the port with respect to working hour, cargo capacity, working step, the ratio of cargo handling facility and actual number of workers and we estimated the required labor force. As a result of analysis the labor force of Pusan port showed the over-employment such as maximum 21.4%, minimum 8.2% when we assumed that the averages of actual working hours and days were 8 hours in a day and 20 day in a month.

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Job Analysis of School Foodservice Officials in City, Province and District Offices of Education (시.도 및 지역교육청 학교급식 업무 담당자의 직무분석)

  • Choi, Mi-Kyung;Yang, Il-Sun;Cha, Jin-A;Baek, Seung-Hee;Shin, Seo-Young;Park, Moon-Kung;Kim, Young-Shin
    • Journal of the Korean Home Economics Association
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    • 제47권2호
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    • pp.125-134
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    • 2009
  • The purpose of this study was to analyze roles and duties of officials in charge of school foodservice in city, province and district 'Offices of Education'. For this purpose, the list of roles/duties of officials was developed through in-depth interviews, content analysis, and delphi technique. The list which includes 56 duty items in 8 dimensions was used for developing a questionnaire. A total of 282 questionnaires from 102 Offices of Education were used for the analysis. The school foodservice officials regarded 'budget management', 'facilities & labor management', 'developing long-term plan', and 'inspection & evaluation' as important. 'Education and research' and ‘management of nutrition, diet, and food materials' showed higher level of importance and need for support compared to its frequencies of work. There was no significant difference among city, provincial, and district Offices of Education on the levels of importance for each area/category. However, 'Officials in the District Offices of Education' needed more support in the area/category of 'facility & labor management'(p < .01). In addition, there was a significant difference between actual and ideal proportion of work in 'education & research'(p < .001), 'management of nutrition, diet and food'(p < .01), 'other supports for school foodservice'(p < .05) amongst the officials in 'City & Province Offices of Education'. For 'officials in the District Offices of Education', actual and ideal proportion of work was different in 'planning & coordination'(p < .01), 'school foodservice program management'(p < .001), 'education & research' (p < .001), 'management of nutrition, diet and food materials'(p < .001), and 'budget management'(p < .001). The results of this study showed that the areas of 'budget management', 'facility & labor management', and 'developing long-term plan', inspection & evaluation' needed more support for 'City & Province Offices of Education'. 'Officials in the District Offices of Education' also needed more support in the areas of 'budget management' and 'facility & labor management'.

A Study on the Strategic Human Resource Management of Globalization -Focused on Japan.Korea.United States-

  • Lim, Sang-Hyuk
    • International Commerce and Information Review
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    • 제8권3호
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    • pp.385-396
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    • 2006
  • The successful knowledge and information based companies facilitate to restructure the industry and strengthen the national competitiveness in the future. The advent of information age provides us new challenge because the information breakthrough can play a pivotal role in terms of knowledge transfer in the human resource management. Executive officer must present long term vision in order to expand enterprise continuously and establish long term management goal and strategy which are appropriate for key organizational skills of future management environment (Pfeffer, 1998). Also, long term talent management based on vision, goal and strategy and talent development strategy and employment management must be established (小池, 1994)). American HRM system's reformation cannot be defined without scientific management policy. However, currently widely discussed Japanese HRM system's reformation cannot be defined without organizational commitment focused Japanese employment system. (津田, 1992 ; 太田, 1994). Japan's development of the following policies are behind comparing to Europe : (1)Skill based talent management regardless of age, sex, nationality, race and academic background (2)Consideration of retirement age of 64 (3)Creativity and freedom promoting talent management policy. Also, there are problems to be solved. Solutions will be searched for by establishing new wage policy based on tasks and individuals in the basis of lifetime employment system.

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The Effects of Child Care Helpers' Emotional Labor and Job Stress on Their Burnout (아이돌보미의 감정노동과 직무 스트레스가 소진에 미치는 영향)

  • Lee, Ju-Young;Hyun, Hye-Jin
    • Korean Journal of Occupational Health Nursing
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    • 제26권2호
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    • pp.85-92
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    • 2017
  • Purpose: This study aims to understand baby care helpers' degree of emotional labor, job stress, and burnout and analyze the effects of emotional labor and job stress on their burnout. Methods: Data were collected from August 16 to September 6, 2016 for three weeks with child care helpers working in C city, D city, and S city as subjects. Multiple regression analysis was used in order to examine the factors influencing the subjects' burnout. Results: Burnout in general characteristics differed significantly according to age (F=4.81, p=.011). As the most influential factors for burnout, emotional labor (${\beta}=.43$) had statistically significant correlation with it, along with job stress (${\beta}=.16$) and age (${\beta}=.14$). These variables explained burnout ($Adj.R^2=0.29$, p<.001) at a rate of 29%. Conclusion: It is judged that strategies and continuous management aimed at reducing child care helpers' emotional labor and job stress are necessary. As an approach from different aspects, it is required that variables related to emotional labor, job stress, and burnout are identified and there would be more researches in order to establish some national policies for child care helpers.