• 한국의류학회지
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• 제35권10호
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• pp.1150-1160
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• 2011

This study investigates i) the effect of salesperson's self efficacy and work overload on emotional labor and ii) the mediating role of emotion. A survey questionnaire is developed and implemented on salespersons working in the fashion retail stores of department stores. The measurement scales are composed of emotional labor, self efficacy, work overload and emotion. A total of 112 responses are analyzed by confirmatory factor analysis and a structural equation model with AMOS18.0. The results are as follows. Firstly, self efficacy has direct effect on both deep acting and surface acting of emotional labor without the mediating effect of emotion. Self efficacy has a positive effect on deep acting. Secondly, work overload has a negative effect on emotion. Job emotion has positive effect on deep acting and it has a negative effect on surface acting. Thirdly, emotion has a significant mediating effect between work overload and emotional labor. Finally, implications for personal management and job design in the fashion retail organizations are suggested.

• 한국치위생학회지
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• 제16권5호
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• pp.751-758
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• 2016

Objectives: The purpose of the study is to investigate the influence of emotional labor on job burnout in dental hygienists based on the moderating effect of employee support. Methods: A self-reported questionnaire by Likert 5 point scale was completed by 219 dental hygienists in Ulsan and Gyeongbuk from March 15 to April 9, 2016. The study instruments consisted of emotional labor, job burnout og Maslach Burnout Inventory, and employee support. Data were analyzed by descriptive analysis, Pearson's correlation, multiple regression analysis, and hierarchical regression analysis using SPSS 18.0 program. Results: Surface acting had a positive influence on achievement and negative influence on impersonal chemistry. Inner acting had a positive influence on emotional burnout and achievement. Employee support had a moderating effect on emotional labor and job burnout. Conclusions: The strategy of emotional labor management for dental hygienists is very important for job burnout solution.

• 한국직업건강간호학회지
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• 제23권4호
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• pp.269-276
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• 2014

Purpose: The purpose of this study was to investigate muscle pains of emotional laborers and determine whether there were differences in their muscle pains depending on the hours spent on emotional labor. Methods: This is a secondary analysis of the data collected from the 3rd (2011) Korean Working Conditions Survey. 50,032 participants responded to the study's questionnaire. Among them, 15,669 participants were emotional laborers who directly dealt with people such as customers, passengers, pupils, patients, etc. Results: Thirty three percent of subjects had reported muscle pains. Muscle pains of subjects were positively related to the hours spent on emotional labor (p<.001). According to the logistic regression analysis, the adjusted odd ratio of the subjects who spent about almost all of the work hours on emotional labor was 1.32 (95% CI: 1.15~1.52), compared to the subjects who spent about a quarter of their work hours on emotional labor, when other factors were controlled. Conclusion: The study's findings indicate that engaging in emotional labor for longer hours increases the risks of muscle pains. Occupational nurses must pay closer attention to the management of muscle pains of emotional laborers.

• KDI Journal of Economic Policy
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• 제42권2호
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• pp.31-56
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• 2020

This study investigates the impact of the use of the main local languages in Burkina Faso (Moore, Dioula, Fulfulde) on labor force participation. Using Ethnologue language data, I compute the relative language distance reduction index, after which I use a probit/logit model and instrumental variable approach to account for language use policy endogeneity. This study finds that the use of the Moore language increases the likelihood of labor force participation by 36 percent, with a strong impact on women at 59 percent, nine times higher than men, and 38.3 percent for rural individuals, five times higher than individuals living in urban areas. The Dioula language exhibits comparable trends, while Fulfulde has a negative impact on individuals. The study recommends the use of local language(s) as official language(s) to improve labor force participation. However, a bilingual approach combining local and international language(s) will be of use to account for globalization and international competitiveness. The findings here may be of use to researchers and policymakers as part of their effort to increase the labor force participation rates of women and rural individuals. Moreover, this research has significant implications with regard to the implementation of language use policies in a variety of postcolonial language contexts.

• 한국유기농업학회지
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• 제16권3호
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• pp.239-258
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• 2008

This study identifies the spectrum of different forms of sharing labor in farm houses following the increase in the production of organic produce and deals with the gender division of labor and every day life of the farm households. The increased labor burdens of organic farming give more work opportunities to wives, weakening the gender barriers. However, some of the farm households seeking for economic feasibility are strengthening the gender barriers by specialized work divisions, leading to outside order labor of harvest, sorting, and packaging in order to increase efficiency in agricultural management in extreme cases. Even in the alternative distribution system, farm households has become subject to the distribution system as it is shown that coop claimed the segmentation of sorting work. This is because the convenience of the customers goes before the advantages of producers. Jinju, seeking for economic feasibility, has established the springboard for growth by greenhouse through monoculture and specialization and are operating economic growth stably. Farm couples with this condition, where their incomes are relatively high, are attempting to recharge their energy during low seasons. It is expected that this will be a model case of conventionalization of organic farming. Significance of organic farming in this matter is discussed.

• 대한통합의학회지
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• 제9권2호
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• pp.153-164
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• 2021

Purpose : This study aims to assess the impact of the emotional labor on female dental clinic employees' intention to leave, and the moderating effect of internal marketing, reducing the intention to leave and providing basic data for an effective human resources management of dental clinics. Methods : The structured self-administered questionnaires were distributed to dental hygienists, dental assistants and other employees (including administrative staff and dental coordinators, but excluding dentists) working at a dental hospital and at dental clinics in the Busan and Gyeongnam area. This study used SPSS Windows version 18.0 program (Chicago, IL, USA) to perform frequency factor, reliability, correlation, and hierarchical regression analyses were performed using SPSS. Results : First, emotional labor had a positive effect on the intention to leave. Two components of the internal marketing, communication and employee welfare system, had a significant moderating effect on the relationship between employees' emotional labor and their intention to leave, while the education/training component of the internal marketing showed no moderating effect. Conclusion : Enhancement of communication and the employee welfare system will help dental care organizations reduce their employees' emotional labor and hence employees' turnover.

• 산업융합연구
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• 제1권1호
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• pp.159-169
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• 2003

In the 21st century, a time for smaller companies is fast approaching. A lot of people believe that the small and mid-sized companies will be a main force for industry. However, this concept could only be possible after we find some solutions for the general, labor shortage problem. Specifically, the majority of these challenges stem from improper distribution of labor within each company's divisions. These labor shortages have been influenced by a variety of exogenous (human) variables. The sources of the most serious problems come from the lack of appropriate labor and their fair wages. The work environment is also a contributing factor. These items are considered to be serious challenges to the development of smaller enterprises. The purpose of this study is to explore these difficulties. For solving the labor shortage, enterprises and government should offer employees supportive benefits. Enterprise companies should make an effort to improve their work environments. Companies should also use innovative strategies to raise labor compensation. With this in mind, smaller firms should struggle to retain their employees for an extended period of time and commit to an organizational business strategy. Governments should try to develop a higher recognition of smaller enterprises. They should create human power recruitment, development, and recourse policies as needed. Furthermore, they should manipulate existing policies to support human resource development that aids these companies to be more competitive with larger ones. Additionally, it is necessary to develop new, creative programs to help with the social recognition of smaller enterprises.

• The Journal of Asian Finance, Economics and Business
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• 제8권1호
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• pp.103-112
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• 2021

The labor force plays an important role in attracting foreign direct investment (FDI) both in developed and developing countries. In countries where there are appropriate policies for training human resources and maintaining the health of human resources, such countries have a competitive advantage and can attract FDI inflows, besides having a workforce to meet the needs of foreign investors. The purpose of this paper is to analyze the effect of the labor force and several other factors on FDI attraction in Vietnam. The empirical model is employed to perform regression and correlation on the impact of the labor force, real gross domestic product, inflation, index of business freedom, and index of investment freedom on Vietnam's FDI attraction by using a secondary time series data set during the period 1995-2018. The empirical results found that both labor force and inflation have a positive influence on FDI at a 5% significance level; index of business freedom has a positive impact on FDI at a 10% significance level, and real gross domestic product and index of investment freedom have a positive impact on FDI at a 1% significance level. From these results, this study proposes several important policy implications for Vietnam in attracting FDI in the future.

• 아태비즈니스연구
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• 제12권4호
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• pp.135-151
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• 2021

Purpose - This paper analyzes the effect of factors affecting the depression of immigrant labor by the exploratory multivariate model empirically. Design/Methodology/Approach - We review results of precedent studies theoretically and implement empirical study by using the questionnaire data of Myanmar male immigrant labor. Findings - As the result of empirical study, the factor affecting the depression of immigrant labor significantly at p<0.5 level are 'interpersonal trouble in company', 'unjust wage' and 'bottleneck to life'. Also 'unjust treatment' and 'anxiety(of health)' are affecting factors significantly at p<0.1. Research Implications - Managerial implications are as follow. Firstly, employers have to reduce 'interpersonal trouble in company', 'unjust wage' and 'unjust treatment'. Secondly, gonernment have to support to reduce 'bottleneck to life' and 'anxiety(of health)'. Academic implications are as follow. Firstly, factors that are studied exploratively have to be tested by systematic empirical study. Secondly, which of short-term, lagged or cumulative is the nature of the affecting effect and the reciprocal relationship between depression and factors affecting the depression has to be studied empirically.

• 경영과학
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• 제12권2호
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• pp.1-14
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• 1995

Recently Korean textile industry has been in the phase that requires its strategy change from the less-develped country style of the labor-intensive products to the developed country style of the technology-intensive products. It needs to make more efforts to develop the value-added products to meet the customer's various needs. In addition, development of technology, equipment, and design is required to implement its corporate strategy successfully. Although Korean textile companies have currently kept skillful labor and advanced equipments, they are losing their share in the international textile markets. This is mainly because corporate management has not been involved with efficient strategy. Strategy is an adoption of a company to environment by its corporate members, thus leading to the requirement of coordination of the main functions such as manufacturing and marketing. In fact, the coordination of the two departments toward reaching the corporate goal is not easy since the two are interested in different areas, respectively. Manufacturing people show their interests in production capacity, equipment layout, process technology, quality, purchasing, and labor while marketing people, target customer, product mix, advertisement, product specification, and customer service. For this reason, conflicts sometimes happen between the two departments. There are, however, many area that need a horizontal cooperation, for instance, in layout, process technology, product mix, and potential demand. Therefore, reciprocal coordination is necessary for achieving the firm's common objectives. This study was concerned with determining the factors that enhance the competitiveness of textile firms so that they could reach the common goal of the two departments with a horizontal collaboration.