• 한국전자거래학회지
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• 제13권3호
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• pp.153-171
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• 2008

과거 산업화 시대와 비교하여 현대 지식사회에서는 노동력의 중심이 육체노동에서 지식 노동으로 이동되었지만, 지식근로자의 생산성에는 극적인 성과가 나타나지 않고 있다. 따라서 "현대경영학의 아버지"라고 불리는 피터 드러커의 사상을 기반으로 전문가, 성과, 집중, 자기관리, 인생의 후반부의 지식근로의 요인과 지식근로자의 생산성 결정요소인 과업, 혁신, 자율성, 교육, 품질, ICT활용능력과의 연관성에 대하여 연구한 결과, 지식근로의 요인에 있어서는 성과>집중>자기관리>전문가, 인생의 후반부 순으로 연관성이 높은 것으로 나타났다. 특히 지식근로자에게 모든 생산성 결정요소와 영향요인으로는 성과로 나타났다. 따라서 지식근로자는 "성과"를 중심으로 자신의 분야에서 끊임없는 정보의 탐색과 활용을 통하여 목표를 달성하고, 조직과 사회에 공헌하면서 더불어 살아가는 공동체를 형성하는 데 앞장서야 할 것이다.

• 한국직업건강간호학회지
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• 제23권1호
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• pp.20-27
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• 2014

Purpose: This study was conducted to identify the association between emotional labor and job stress in bus drivers, as well as to propose management strategies for job stress. Methods: The study was conducted in February 2013 and involved 182 bus drivers working in the Gyeonggi area. Results: emotional labor was $9.5{\pm}2.34$ on average, and job stress was higher than the median of the same indicator among Korea's workers in the areas of physical environment, job autonomy, and relationship conflicts. Factors that affected job stress was lower if the subjects' Higher values for emotional labor indicated a higher level of job stress. Conclusion: To reduce among drivers, the following measures are necessary: increase the comfort of the driver's seat within the vehicle, provide adequate rest between bus headways, provide comfortable in-house rest facilities, and establish physical training spaces to reduce musculoskeletal disorders as well as programs for reducing back pain. In addition, relationship conflicts may be relieved by increasing job autonomy as much as possible, by granting autonomous control of working hours and bus headways, as well as by banning long work hours. Moreover, various club activities, exercise programs, and counseling programs that workers can be involved in together may be beneficial. This study is significant in that it identified the relationship of the bus drivers' emotional labor and job stress, which has previously been ignored as a research topic. Through its results, this study provides baseline data for the preparation of management strategies that can address the job stress of bus drivers.

• 산업융합연구
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• 제20권12호
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• pp.269-276
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• 2022

본 연구는 노인 돌봄 수행인력의 근무환경이 서비스 질에 미치는 영향과 감정노동과 효인식의 매개효과를 검증하는데 있다. 연구를 위하여 G 광역시의 노인 돌봄 수행인력 460명을 대상으로 하였다. 수집된 자료는 SPSS Process macro를 활용하여 분석하였다. 분석결과 첫째, 노인 돌봄 수행인력의 근무환경, 감정노동, 효 인식, 서비스 질은 모두 유의한 정적(+) 관계가 있는 것으로 나타났다. 둘째, 노인 돌봄 수행인력의 근무환경과 서비스 질 사이에서 감정노동과 효인식은 병렬매개 효과가 있는 것으로 나타났다. 셋째, 노인 돌봄 수행인력의 근무환경과 서비스 질 사이에서 효 인식의 매개효과와 감정노동의 조절 효과가 검증되었다. 본 연구를 바탕으로 효인식에 관한 프로그램개발 및 교육시행과 감정노동 관리를 위한 실천적 노력이 필요하다. 본 연구에서 논의된 다중매개 변인보다 더욱 확장된 개념의 후속연구가 이루어져야 할 것으로 사료된다.

• 한국식품조리과학회지
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• 제14권1호
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• pp.76-83
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• 1998

The purpose of this study was to evaluate the foodservice management practices and productivity in elementary schools in order to provide basic information for an efficient food service management. This approach was achieved using a variety quantitative and qualitative information including general foodservice management, managerial and operational factors, and the productivity in elementary school foodservice systems. The labor productivity in 28 school foodservice system was assessed and related to a number of influencing variables within the system. The productivity measurement was based upon the total meal equivalents as a ratio of the total direct and non-direct labor hours required to prepare these meals. Twenty-eight elementary schools located in Seoul and Kangnung were surveyed to get data for the variables. Questionnaire and a survey form were mailed. Statistical methods used in this study were descriptive analysis, $\chi$$^2$-test, 1-test and one-way ANOVA analysis. Elementary schools in Seoul were all located in urban areas, whereas elementary schools in Kangnung were in urban areas (40.0%), provincial areas (40.0%) and in isolated areas (20.0%). Total average number of meals including children and staff was 928.2${\pm}$ 650.0 with a yery significant difference (p<0.001) between Seoul and Kangnung. The average cost of school meal in Seoul and Kangnung were 1191.0 won and 1526.2 won, respectively. The result of Pearson Correlation analysis indicated that labor cost per meal, 1-week meal equivalents and meal equivalents per labor were significantly correlated with the productivity.

• 가족자원경영과 정책
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• 제27권1호
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• pp.1-12
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• 2023

본 연구는 4차 산업혁명이라는 변화의 물결 속에서 베이비부머 세대가 맞이할 가사노동과 돌봄의 미래를 예측하고 그 대응 방안을 모색하는 데 목적이 있다. 이를 위해 미래 연구방법론인 시나리오 플래닝 기법을 적용하여 베이비부머 세대의 가사노동과 돌봄의 변화 동인을 파악하고, 노인 및 가족복지 전문가를 대상으로 변화 요인을 조사한 후 조사결과와 연구진의 의견을 토대로 '가사노동 대체 가능성'과 '가족관계 강도'라는 핵심동인을 도출하였다. 도출된 핵심동인을 토대로 '가사노동 대체 가능성의 낮음 대 높음'과 '가족관계 약화 대 강화'라는 두 개의 축을 기준으로 10년 후 베이비부머 세대의 가사노동과 돌봄에 대한 4개의 미래 시나리오를 제시하였다. 첫 번째 시나리오는 가사노동의 대체 가능성은 크며 가족관계는 약한 '자기 돌봄 형태의 가족 지향', 두 번째 시나리오는 가사노동의 대체 가능성이 높고 가족관계가 강하게 유지되는 '유연한 형태의 가족 지향', 세 번째 시나리오는 가사노동 대체 가능성이 낮고 가족관계는 강하게 유지되는 '전통적 형태의 가족 지향', 네 번째 시나리오는 두 가지 모두가 낮게 나타나는 '공적 돌봄 형태의 가족 지향'이었다. 본 연구 결과는 베이비부머 세대를 위한 다양한 상품과 서비스 개발, 노인정책 수립, 베이비부머 세대의 성공적인 노화를 위한 프로그램 개발의 기초자료로 활용될 것이며, 이를 통해 초고령사회를 안정적으로 대비해 가는데 긍정적인 기여를 할 것이다.

• 한국가정과교육학회지
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• 제13권1호
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• pp.73-91
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• 2001

The purpose of this study was to analyze the changes in home management part in the home economics textbooks for middle school from the 1st to the 7th curriculum period. The part of home management in the all of home economics textbooks published in every curriculum period was analyzed using several external criteria of textbook. The major findings of this study were as follows : 1. The part of home management was divided into even specific areas including 'definition and process of home management'. 'time management'. 'household labor/work management'. 'family financial management'.'purchasing'. and 'consumer protection'. 2. The part of home management has been included in the middle school home economics textbooks since the 1st curriculum period. The proportion of this part in the whole textbook varied with range from 5.1% to 31.8%. 3. The areas emphasized in the beginning of curriculum period were 'family financial management'and 'household labor/work management'. and 'utilization of family resource and environment management'were the areas emphasized in the later curriculum period. 4. The titles of the middle and small unit have begun to use recent words and have represented the including contents since the 4th curriculum period. 5. The numbers of illustrations. tables. pictures. and activities have increased since the 6th curriculum period. 6. Other unrelated areas such as computer and career preparation were included in the home management part in the 1st. 2nd. and 5th curriculum period.

• 한국항만학회지
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• 제3권1호
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• pp.35-55
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• 1989

Today, about 99% of total import and export cargo in Korea is being transported through the port. The general trends of cargo handling show increases in capacity and speed, In order to cope with these trends, it is not only required to raise the efficiencies of port operation and function but also necessary to decide the optimal amount of the skilled labor force for cargo handling in the port. Cargo handling in the port is basically relied on the cargo handling facilities. Therefore, it is very important to reserve the amount of labor force for cargo handling system has been developed up to a certain level but the personnel management system which is the superior structure has not been followed well. In this study, therefore, we show a method to determine the required amount of labor force for cargo handling considering the amount of cargo and type of cargo handling work per each cargo, and the optimal amount labor force in cope with the fluctuation of the basic cargo handling labor force with respect to the time of in and out cargo flow in the viewpoint of minimizing the expences due to reservation of extra labor force than needed and firing employment of labor force using the Dynamic Programming. The derived algorithm is introduced into the computer simulation for Pusan port with the analyzed real data such as amount of cargo handling in the port with respect to working hour, cargo capacity, working step, the ratio of cargo handling facility and actual number of workers and we estimated the required labor force. As a result of analysis the labor force of Pusan port showed the over-employment such as maximum 21.4%, minimum 8.2% when we assumed that the averages of actual working hours and days were 8 hours in a day and 20 day in a month.

• 대한가정학회지
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• 제47권2호
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• pp.125-134
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• 2009

The purpose of this study was to analyze roles and duties of officials in charge of school foodservice in city, province and district 'Offices of Education'. For this purpose, the list of roles/duties of officials was developed through in-depth interviews, content analysis, and delphi technique. The list which includes 56 duty items in 8 dimensions was used for developing a questionnaire. A total of 282 questionnaires from 102 Offices of Education were used for the analysis. The school foodservice officials regarded 'budget management', 'facilities & labor management', 'developing long-term plan', and 'inspection & evaluation' as important. 'Education and research' and ‘management of nutrition, diet, and food materials' showed higher level of importance and need for support compared to its frequencies of work. There was no significant difference among city, provincial, and district Offices of Education on the levels of importance for each area/category. However, 'Officials in the District Offices of Education' needed more support in the area/category of 'facility & labor management'(p < .01). In addition, there was a significant difference between actual and ideal proportion of work in 'education & research'(p < .001), 'management of nutrition, diet and food'(p < .01), 'other supports for school foodservice'(p < .05) amongst the officials in 'City & Province Offices of Education'. For 'officials in the District Offices of Education', actual and ideal proportion of work was different in 'planning & coordination'(p < .01), 'school foodservice program management'(p < .001), 'education & research' (p < .001), 'management of nutrition, diet and food materials'(p < .001), and 'budget management'(p < .001). The results of this study showed that the areas of 'budget management', 'facility & labor management', and 'developing long-term plan', inspection & evaluation' needed more support for 'City & Province Offices of Education'. 'Officials in the District Offices of Education' also needed more support in the areas of 'budget management' and 'facility & labor management'.

• 통상정보연구
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• 제8권3호
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• pp.385-396
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• 2006

The successful knowledge and information based companies facilitate to restructure the industry and strengthen the national competitiveness in the future. The advent of information age provides us new challenge because the information breakthrough can play a pivotal role in terms of knowledge transfer in the human resource management. Executive officer must present long term vision in order to expand enterprise continuously and establish long term management goal and strategy which are appropriate for key organizational skills of future management environment (Pfeffer, 1998). Also, long term talent management based on vision, goal and strategy and talent development strategy and employment management must be established (小池, 1994)). American HRM system's reformation cannot be defined without scientific management policy. However, currently widely discussed Japanese HRM system's reformation cannot be defined without organizational commitment focused Japanese employment system. (津田, 1992 ; 太田, 1994). Japan's development of the following policies are behind comparing to Europe : (1)Skill based talent management regardless of age, sex, nationality, race and academic background (2)Consideration of retirement age of 64 (3)Creativity and freedom promoting talent management policy. Also, there are problems to be solved. Solutions will be searched for by establishing new wage policy based on tasks and individuals in the basis of lifetime employment system.

• 한국직업건강간호학회지
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• 제26권2호
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• pp.85-92
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• 2017

Purpose: This study aims to understand baby care helpers' degree of emotional labor, job stress, and burnout and analyze the effects of emotional labor and job stress on their burnout. Methods: Data were collected from August 16 to September 6, 2016 for three weeks with child care helpers working in C city, D city, and S city as subjects. Multiple regression analysis was used in order to examine the factors influencing the subjects' burnout. Results: Burnout in general characteristics differed significantly according to age (F=4.81, p=.011). As the most influential factors for burnout, emotional labor (${\beta}=.43$) had statistically significant correlation with it, along with job stress (${\beta}=.16$) and age (${\beta}=.14$). These variables explained burnout ($Adj.R^2=0.29$, p<.001) at a rate of 29%. Conclusion: It is judged that strategies and continuous management aimed at reducing child care helpers' emotional labor and job stress are necessary. As an approach from different aspects, it is required that variables related to emotional labor, job stress, and burnout are identified and there would be more researches in order to establish some national policies for child care helpers.