• 제목/요약/키워드: Korean quality management system

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품질비용 발생편차와 품질관리활동 그리고 성과간의 관계:품질성과와 납기성과를 중심으로 (The Relationships among the Degree of Quality Cost Deviation, Quality Management Activities and Performance)

  • 김달곤;김순기;정순여
    • 품질경영학회지
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    • 제31권4호
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    • pp.1-18
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    • 2003
  • Quality is a critical competitive factor in today's environment because of the impact of quality on costs and delivery. Many companies regard quality as a key concept of company strategy in order to achieve the competitive edge. Measuring and reporting quality cost is the first step in quality management program. The supposition of quality cost model is that investment in prevention activities will bring rewards from reduced failure costs, and that further investment in prevention activities will show profits from reduced appraisal costs. In this study, the degree of quality cost deviation is conceptualized. This means a deviation between the ideal and present ranking in the amounts of quality cost categories. This study analysed that the effect of its deviation on quality management activity and performance variables. However, there are no difference in these variables. The major reason is that most of companies are endeavoring for quality management but operating quality cost system unsystematically. The review against a prevention and appraisal activity is necessary.

CMMI를 활용한 항공기 소프트웨어 개발 프로세스 개선에 관한 연구 (A Study on the Application of CMMI for Aircraft Software Development Process Improvement)

  • 이승주;윤재욱;변재현
    • 품질경영학회지
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    • 제34권3호
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    • pp.1-18
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    • 2006
  • CMMI(Capability Maturity Model Integration) has been recognized as a critical method to validate the competitiveness of software development organization since its introduction. CMMI imposes additional requirements on the software development organization which has been established and certified to the ISO 9001 quality management system. This paper reviews the similarities and differences between CMMI and ISO 9001. This paper also examines what ate required to deploy the CMMI on the aircraft software development organization which has been certified to ISO 9001. The results of this study will help software development organization to provide the direction for implementing CMMI. Some suggestions are presented to identify and strengthen the weak portion of the software process quality management system.

신규 도입차량 유지관리 기술과 품질보증 대책에 대한 고찰 (A Study on the New Rolling Stock Vehicle Maintenance Technology and Discussion on Quality Assurance Measures)

  • 최석중;김문홍;김봉래
    • 한국철도학회:학술대회논문집
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    • 한국철도학회 2011년도 정기총회 및 추계학술대회 논문집
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    • pp.27-37
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    • 2011
  • Currently, in the course of introducing rolling stocks, RAMS standard and management by system engineering method apply to rolling stock system. Technical elements and results applied in system introduction phase are just used in acquisition stage, and these are not applied to the standard in railway site. Therefore, it is difficult to apply to standardized technology and quality assurance measure. Due to the establishment of the EU, railway operation system is internationalized and the international railway standards are being discussed in various ways. In addition, standardization is expanded from manufacture to operation and maintenance. It is to provide consistent standard in quality, cost calculation of maintenance technology, maintenance technology and quality assurance in case of international railway safety incidents. Therefore, this study is to find technology, quality and cost management model to be used for choosing railway-operation guidance by considering how technologies & quality have changed in system life cycle, compared with estimated standards, based on the technologies & quality-related result in the process of getting new rolling stocks and management guidance for operation & maintenance process.

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보건소 정보시스템의 평가에 관한 실증적 연구 (The Evaluation of Information System Success Factors In Health Center)

  • 김미
    • 보건행정학회지
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    • 제10권2호
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    • pp.78-102
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    • 2000
  • Factors influencing the success or failure of information systems9IS) have been discussed in many literes. However, little thertical development or empirical research has examined effectiveness of information systems in health center. This study evaluates several model that contribute to IS success in bealth center. In this study, we propose a process model that exhibits several variables influence one after another. These can be classified into six different dimensions. These inclube system aspect, invidual effect. The system aspect is classified by system quality, information quality and service quality. On individual and organizational aspect, this study uses computer self-efficacy and support of top management. The results of this study are as follows: according to multiple regression analysis of user satisfaction, information quality and support of top management are statistically significant influence on user satisfaction. System quality and service quality are a partially significant influence on user satisfaction. Hypothesis 5, proposing that computer self-efficacy would relate positively to user satisfaction, ws not supported by the questionnaire results. Based on these results, information quality and support of top management are very important variables for IS success.

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통계적(統計的) 방법(方法)에 의한 병원관리(病院管理) System 설계(設計) (Design of Hospital Management System Using the Statistic Methodologyo)

  • 이상완;이근부
    • 품질경영학회지
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    • 제13권2호
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    • pp.21-28
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    • 1985
  • The purpose of this study is to analyze the direct relationship between doctors and number of patients to be treated by applying many kinds of IE techniques. Generally, doctors in this research work both at Out Patient Data & In Patient Data. Under the hospital management system that they are applying in, doctor's daily working schedules are instable because the number of OPD patients daily. Therefore, the amount of time they spend for inward patients are variable too. So the numbers of patients have great influence to the whole hospital system management.

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국내 종합 건설회사의 품질관리 정보시스템 동향 분석 -국내 6개사의 사례를 중심으로- (The Present Status of Quality Management Information System in Domestic General Contractors)

  • 도영석;백종건;김재준
    • 한국건설관리학회논문집
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    • 제5권3호
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    • pp.137-145
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    • 2004
  • 최근 정보기술(IT)의 발전에 힘입어 품질관리 정보를 통합하여 그 활용의 정도를 극대화하려는 노력이 대형 종합 건설회사를 중심으로 여러 방면에서 이루어지고 있으며, 이에 건설업계는 품질정보를 통합 관리하는 시스템의 구축에 많은 관심과 노력을 기울이고 있다. 몇몇 앞서가는 업체들은 시스템의 구축을 완료하여 현장에 적용시키는 단계에 있으나 이는 몇몇 대형 종합 건설업체에만 국한되어 있다고 볼 수 있다. 따라서 본 연구는 품질 관리 정보 시스템의 개발 및 도입을 위한 평가모델을 구축하는데 필요한 기초자료를 제공하기 위해 대형 종합 건설회사들의 품질관리 정보시스템의 기능별 특징 및 제반 사항을 살펴보고 결과중심의 시스템과 프로세스 중심의 시스템으로 분류하여 그 성향들을 분석하여 보았다.

대학시설관리를 위한 평가분류체계 및 평가항목 개발 연구 (A Study on the Development of the Assessment Category and Items for University Facility Management)

  • 유수훈;이화룡
    • 교육시설
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    • 제15권6호
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    • pp.22-29
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    • 2008
  • For university facility and space management to be public, and to increase the administrational efficiency, this research suggests an efficient as well as an objective evaluation system/index to allow national and university finances to contribute towards higher education. According to the result of this study, evaluation system for university facility can be widely divided into two categories; quality and space management. First, quality management is subdivided into three groups in order for quantitative management, school site and building area, secured building, and financial affairs and expense management. In order for an effective and appropriate space management, the second category of space management proposes seven subdivisions. Based on these subdivisions, quality management on university facility contains 10 evaluation items with marking system which allows perfect score of 50 points. The space management category contains 19 evaluation items and the marking system allows perfect score of 100 points. Therefore, this study developed total of 29 evaluation items for university facility management with marking system that allows perfect score of 150 points. The suggested evaluation system and items will be used as a valuable foundation for efficient and objective university facility management.

Development of Power Quality Management System with Power Quality Diagnosis Functions

  • Chung Il-Yop;Won Dong-Jun;Ahn Seon-Ju;Kim Joong-Moon;Moon Seung-Il;Seo Jang-Cheol;Choe Jong-Woong;Jang Gil-Soo
    • Journal of Electrical Engineering and Technology
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    • 제1권1호
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    • pp.28-34
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    • 2006
  • Recently, in accordance with the development of IT technology, it is prevalent for power quality monitors to be connected to each other via networks and share their data because such networks provide system-wide insights to customers concerning power quality. Those systems can alarm and display power quality events for the convenience of customers. However, if a power quality event occurs, it is difficult for customers to determine its cause and solution because the systems do not provide appropriate power quality diagnosis functions. The power quality management system presented in this paper has been developed to provide customers with various power quality diagnosis functions so that they can cope well with power quality problems with the right measure in the right place. This paper presents the structure and functions of the developed power quality management system and shows some results of the power diagnosis functions.

기업 Size에 따른 경영혁신모델도입이 경영품질에 미치는 효과에 관한 연구 : 말콤볼드리지(MBNQA) 및 한국의 품질경영상 기준으로 (A Study on the Effect of Management Innovation Models on Management Quality by Company Size : Focused on the Criteria of MBNQA & Korean Quality Award)

  • 홍승표;정규석;박상문
    • 품질경영학회지
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    • 제33권4호
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    • pp.1-11
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    • 2005
  • This paper investigates the effect of introducing MBNQA Model, a representative execution system of TQM with strong management innovation capability, and its Korean version, Korean Quality Award Model, to the Korean companies and analyzes the effect to find out whether the application has improved companies' management quality. The empirical result of this study not only provides the company planning to adopt those management innovation models to enhance their management quality with practical guidelines but also suggest a direction to the first class company.

컨벤션시스템의 서비스 품질제고를 위한 최적운영계획 수립 (The Optimal Operating Planning of Convention Systems for Service Quality)

  • 김창대;문재영
    • 품질경영학회지
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    • 제36권1호
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    • pp.40-48
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    • 2008
  • The purpose of this study is to rationally manage service facilities of convention center. This study is to develop the algorithm to consider optimal assignment and optimal operation system planning for convention center. The scheduling algorithm of this study develops through constructing the mathematical model and analyzing the mathematical structure of variables and constraints in model. The scheduling algorithm develops to consist eight stage of optimal operation planning and five stage of optimal assignment planning. Especially, this study indicates that optimum answer through mathematical model and results of algorithm is nondiscrimination.