• Title/Summary/Keyword: Knowledge-Sharing Activities

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Exploring the Usage of the DEMATEL Method to Analyze the Causal Relations Between the Factors Facilitating Organizational Learning and Knowledge Creation in the Ministry of Education

  • Park, Sun Hyung;Kim, Il Soo;Lim, Seong Bum
    • International Journal of Contents
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    • v.12 no.4
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    • pp.31-44
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    • 2016
  • Knowledge creation and management are regarded as critical success factors for an organization's survival in the knowledge era. As a process of knowledge acquisition and sharing, organizational learning mechanisms (OLMs) guide the learning function of organizations represented by its different learning activities. We examined a variety of learning processes that constitute OLMs. In this study, we aimed to capture the process and framework of OLMs and knowledge sharing and acquisition. Factors facilitating OLMs were investigated at three levels: individual, group, and organizational. The concept of an OLM has received some attention in the field of organizational learning, however, the relationship among the factors generating OLMs has not been empirically tested. As part of the ongoing discussion, we attempted a systemic approach for OLMs. OLMs can be represented by factors that are inherent to the organization's system; therefore, prior to empirically testing the OLM generating factor(s), evaluation of its organizational integration is required to determine effective treatment of each factor. Thus, we developed a framework to manage knowledge and proposed a method to numerically evaluate factors influencing the OLMs. Specifically, composite importance (CI) of the Decision-Making Trial and Evaluation Laboratory (DEMATEL) method was applied to explore the interaction effect of these factors based on systemic approach. The augmented matrix thus generated is expected to serve as a stochastic matrix of an absorbing Markov chain.

Knowledge Management Strategy of a Franchise Business : The Case of a Paris Baguette Bakery (프랜차이즈 기업의 지식경영 전략 : 파리바게뜨 사례를 중심으로)

  • Cho, Joon-Sang;Kim, Bo-Yong
    • Journal of Distribution Science
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    • v.10 no.6
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    • pp.39-53
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    • 2012
  • It is widely known that knowledge management plays a facilitating role that contributes to upgrading organizational performance. Knowledge management systems (KMS), especially, support the knowledge management process including the sharing, creating, and using of knowledge within a company, and maximize the value of knowledge resources within an organization. Despite this widely held belief, there are few studies that describe how companies actually develop, share, and practice their knowledge. Companies in the domestic small franchise sector, which are in the early stages in terms of knowledge management, need to improve their KMS to manage their franchisees effectively. From this perspective, this study uses a qualitative approach to explore the actual process of knowledge management implementation. This article presents a case study of PB (Paris Baguette) company, which is the first to build a KMS in the franchise industry. The study was able to confirm the following facts through the analysis of target companies. First, the chief executive's support is a critical success factor and this support can increase the participation of organization members. Second, it is important to build a process and culture that actively creates and leverages information in knowledge management activities. The organizational learning culture should be one where the creation, learning, and sharing of new knowledge is developed continuously. Third, a horizontal network organization is needed in order to make relationships within the organization more close-knit. Fourth, in order to connect the diverse processes such as knowledge acquisition, storage, and utilization of knowledge management activities, information technology (IT) capabilities are essential. Indeed, IT can be a powerful tool for improving the quality of work and maximizing the spread and use of knowledge. However, during the construction of an intranet based KMS, research is required to ensure that the most efficient system is implemented. Finally, proper evaluation and compensation are important success factors. In order to develop knowledge workers, an appropriate program of promotion and compensation should be established. Also, building members' confidence in the benefits of knowledge management should be an ongoing activity. The company developed its original KMS to achieve a flexible and proactive organization, and a new KMS to improve organizational and personal capabilities. The PB case shows that there are differences between participants perceptions and actual performance in managing knowledge; that knowledge management is not a matter of formality but a paradigm that assures the sharing of knowledge; and that IT boosts communication skills, thus creating a mutual relationship to enhance the flow of knowledge and information between people. Knowledge management for building organizational capabilities can be successful when considering its focus and ways to increase its acceptance. This study suggests guidelines for major factors that corporate executives of domestic franchises should consider to improve knowledge management and the higher operating activities that can be used.

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A Study on the Factors Affecting Knowledge Contribution in the Public Sector (공공부문에서의 지식기여 영향요인에 관한 연구)

  • Lee, Hong-Jae;Kim, Seon-A
    • Journal of the Korean Society for information Management
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    • v.27 no.3
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    • pp.169-187
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    • 2010
  • The purposes of this study are to find factors that have influences on the knowledge contribution activities, and to offer some suggestions to improve the knowledge contribution. Especially this study suggests to improve knowledge contribution by analyzing both on-line and off-line knowledge contribution activities in the public sector. The results of data analysis by structured equation model(SEM) indicate that leadership, intrinsic motivation, and knowledge quality significantly influence on-line and off-line knowledge contribution. Based on the results, the potential implications for the strategy of effective knowledge contribution are discussed.

A Model for Studying Knowledge Management of R&D Groups Based on Resource-Based Theories and Institutionalization Theories (자원기반이론과 제도화이론에 기초한 연구개발집단의 지식경영 연구모형)

  • Choe, Man Kee;Sin, Chang-Ho
    • Knowledge Management Research
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    • v.4 no.2
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    • pp.35-53
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    • 2003
  • In recent years, knowledge has emerged as a major source of competitive advantage due to the continuous development of information and communication technology, the acceleration of globalization, and the entry into knowledge-based society. Thus interests in knowledge management have been increased significantly. Nevertheless theoretical backgrounds of knowledge management are not actively discussed. Studies on the knowledge management of R&D groups initiating knowledge creation and sharing are not actively conducted either. This study, therfore, provides a research model of knowledge management to investigate relationships among resource and institutional characteristics, knowledge management activities, and knowledge management performance of R&D groups based on knowledge-based theories and institutionalization theories. This study further offers research propositions inherent in the model.

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Interaction Effects among Antecedents of Individual Knowledge Contribution (개인의 지식기여 선행요인 간 상호작용효과)

  • Kang, Minhyung;Lee, Jae-Nam
    • Knowledge Management Research
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    • v.16 no.1
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    • pp.55-69
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    • 2015
  • Employees' knowledge contribution is one of the critical activities that maximize internal capability of the firm and facilitate organizational innovation by sharing scattered internal knowledge. This study integrates antecedents of knowledge contribution based on the theory of planned behavior(TPB). Utilizing TPB as a theoretical framework, expected reciprocity, subjective norm, and self-efficacy's direct effects on knowledge contribution were assessed. Additionally, interaction effects among expected reciprocity, subjective norm, and self-efficacy were explored. As the results of analysis, all the antecedents significantly influenced knowledge contribution. Interestingly, when the knowledge source's self-efficacy was high, the influence of expected reciprocity on knowledge contribution was decreased. Similarly, when the knowledge source's subjective norm for knowledge contribution was high, expected reciprocity's effect was weakened. This implies that when facilitating knowledge contribution, interaction effects among antecedents of knowledge contribution, as well as their direct effects, should be considered.

Knowledge Contents Acquisition in Public Organizations (공무원들의 지식콘텐츠 획득 현황과 방안)

  • Lee, Hyang-Soo;Lee, Seong-Hoon
    • The Journal of the Korea Contents Association
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    • v.11 no.9
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    • pp.315-322
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    • 2011
  • Knowledge contents acquisition has received very little attention in the study of knowledge management, unlike knowledge sharing and utilization. For an organization to generate and preserve a competitive advantage, it is vital that its knowledge contents be acquired. This study analyzes, by quantitative approach of surveys, the degree of activities of knowledge contents acquisition for the employees of a local government organization. The results show that the employees of a local government are not aggressively involved in knowledge contents acquisition activities. Lessons and implications of this study for management leadership are presented.

A Study on the Knowledge Creation with KMS Usage : Focusing on the Flow Theory (KMS 활용을 통한 지식창조 기제 연구 : 몰입의 관점을 중심으로)

  • Lee, Ji-Myoun;Bock, Gee-Woo;Moon, Joon-Seo;Kim, Jong-Hyun
    • Journal of Information Technology Applications and Management
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    • v.18 no.1
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    • pp.75-100
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    • 2011
  • For decades, thousands of corporation introduced knowledge management systems to respond knowledge-based society. However, it seems that the systems merely focusing on knowledge accumulation and its sharing have been bounded by many restrictions in terms of new knowledge creation based on the life cycle of knowledge management systems. Moreover, recently, a variety of knowledge management activities regarding organization, systems, and process is emphasized as a strategic asset for a corporation to create core knowledge. Therefore, this study adopted the Csikszentmihalyi's flow theory to investigate the factors affecting knowledge creation and the success factors of knowledge management systems in virtual space. Prior studies argued that flow experience should be a prerequisite for creative knowledge creation. In that vein, this research revealed the causal relationships for flow experience between the determinants of clear goal, immediate feedback, congruence of challenge and skill. Additionally, it empirically examined how flow experience affected the exploratory behavior of knowledge creation.

The Role of Intellectual Property Rights for Conserving Biological Diversity - Patent Law Treaty for Protecting Genetic Resources and Traditional Knowledge - (생물다양성보전을 위한 지적재산권의 역할 연구 - 유전자원과 전통지식 보호를 위한 특허법의 역할 중심으로 -)

  • Kang, Gil-Mo;Yeom, Jae-Ho;Doh, Seong-Jae;Lee, C. Mi-Jin;Kwon, Suk-Jae
    • Ocean and Polar Research
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    • v.29 no.1
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    • pp.43-53
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    • 2007
  • Recently, controversy over intellectual property rights for protecting genetic resources and traditional knowledge has been emerging. Very active debates and global discussions are being carried out in various international organizations for possible approaches to be taken for these properties, and for the fair and equal sharing of the benefits from these intellectual properties. There is a need to evaluate adopting a sui generis system which is being pushed by developing nations, or adopting a policy which will guaranteee benefit sharing such as sharing royalties from marketing final products, technical transfers, capacity building, and participating in research activities. Also, it is very important to examine the legal issues concerning genetic resources based on Convention on Biological Diversity for the fair and equal sharing of the benefits with developing nations, at the same time assuring developed nations of access to genetic resources.

The Effect of Participant Personal Competence and Project Characteristic on Performance in Product Development Projects: Focused on Knowledge Sharing and Supplier Absorption Capacity (제품개발 프로젝트에서 참여자 개인역량과 프로젝트 특성이 성과에 미치는 영향: 지식공유와 공급업체 흡수역량을 중심으로)

  • Lee, Myoung-Gi;Seo, Young-Wook
    • Journal of Digital Convergence
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    • v.17 no.10
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    • pp.209-221
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    • 2019
  • Cooperating with a supplier with professional skills is necessary to achieve performance in the development of the innovative products. It is also important to improve development competence and share knowledge. This study empirically analyzed the effect of participant's Job Competence and Leadership Competence on Knowledge Sharing, and the effect of Purchaser Interdependence on Supplier Absorption Capacity. The purpose of the study is to confirm that Knowledge Sharing between Development Participant and Supplier contributes to Performance and to demonstrate the need for a cooperative relationship with the Supplier. A survey was conducted on the product development participants to confirm the relationship between the factors using a Structural Equation Model. As a result of the hypothesis test, the better the Individual Competence of the development participants, the better the Knowledge Sharing Activity, and then Knowledge Sharing and Interdependence are the main factor in the Absorption Capacity of the Supplier. The results of this study can contribute to improving the Supplier Absorption Capacity in the product development projects in which high technology is converged. In the future, we will study the effects of the project support activities of related departments for Performance.

Trends in Domestic Research on Knowledge Management by Using Keyword Analysis (키워드 분석을 통한 지식경영 관련 국내연구 동향)

  • Kim, Bum Seok;Lee, Sungtaek
    • Knowledge Management Research
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    • v.24 no.4
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    • pp.1-22
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    • 2023
  • Knowledge management can be defined as the valuable storing and creation of new knowledge, as well as the sharing of this knowledge to be applied in all areas of an organization's management activities (Turban et al., 2003). In a knowledge-based society where intangible intellectual assets are the source of competitive advantage rather than tangible assets, knowledge management activities are emphasized in both academia and industry. This study analyzes research on "knowledge management" keyword indexed in the Korean Citation Index (https://kci.go.kr), operated by the National Research Foundation of Korea (NRF), to identify related research trends in Korea and suggest future directions for knowledge management activities. The results show that knowledge management is being researched through the integration of various fields and theories, indicating the potential for expanding research topics and fostering interdisciplinary collaboration. Furthermore, the study of knowledge management often include the keyword 'innovation', emphasizing its significant role in organizational and technological innovations. The analysis of keywords by year also reveals that they reflect the major environmental changes of each period, demonstrating the increasing importance of knowledge management in the era of the Fourth Industrial Revolution.