• International Journal of Quality Innovation
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• 제5권2호
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• pp.106-121
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• 2004

This paper investigates customer knowledge management activities of Taiwan's plastic industries. The results demonstrate that the bulk of customer knowledge comes from data related to customer purchase orders and complaints. Furthermore, marketing, production, and research and development are the main departments that developed and reuse customer knowledge. The benefits derived from knowledge management for enterprises do not vary with the position of the vendor on the business scope. In addition, the benefits derived by customers from knowledge management are directly related to the benefits gained by the five major business functions, while the benefits derived from the customer knowledge management are also directly related to customer satisfaction. Summarizing the above results, an Acquisition-Development-Reuse (ADR) model is proposed and can provide the enterprises with a systematic reference model when the business attempts to construct a customer knowledge management system.

• 경영정보학연구
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• 제11권1호
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• pp.69-83
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• 2009

본 연구는 글로벌 소프트웨어 개발에 있어서 본사와 해외 개발 사이트간의 지식이전이 성공적인 소프트웨어 개발에 영향을 미친다고 보고, 지식이전에 영향을 미치는 요인을 분석하였다. 커뮤니케이션 인프라, 파트너쉽, 거버넌스 구조를 독립변수로 보고, 이들 독립변수와 지식이전과의 관계를 실증 분석하였다. 실증 분석은 최근 프랑스 기업들의 해외 개발 거점으로서 발전하고 있는 Mauritius의 기업들에 대한 설문 조사를 토대로 이루어졌다. 본 연구의 결과는 최신 트렌드인 글로벌 소프트웨어 개발을 계획하거나 수행 중인 기업들에게 효과적인 지식 이전을 위한 해결책을 제시해 주고 있는데, 이러한 점이 본 연구의 의의라고 할 수 있다.

• Journal of Information Science Theory and Practice
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• 제3권3호
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• pp.17-44
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• 2015

Due to the oil business, settlements in the Gulf Region developed into prosperous cities. But in the near future, oil is off. The plans of the Gulf Cooperation Council (GCC) states bank on diversified and knowledge-intensive economies. Are those development plans realistic? What is the state of the art of knowledge institutions in the GCC countries? Applying the theoretical frameworks of Knowledge City and Science Indicators research, we empirically and theoretically studied the emerging Gulf cities Kuwait City (Kuwait), Manama (Bahrain), Doha (Qatar), Abu Dhabi, Dubai, Sharjah (all UAE), and Muscat (Oman). Our methodological framework includes grounded theory, ethnographic field study, ServQual-like quantitative questionnaires and semi-standardized qualitative interviews conducted on-site with informed people, informetrics, and, finally, the use of official statistics. In particular, we describe and analyze the cities' knowledge infrastructures, their academics, and expenditure on R&D as input indicators; and publications as well as graduates as output indicators. A further crucial aspect of a knowledge society is the transition of graduates into knowledge-intensive public services and private companies.

• 대한간호학회지
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• 제39권1호
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• pp.33-43
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• 2009

Purpose: This study was done to develop a pregnancy nutrition knowledge scale and to examine the relationships between pregnancy nutrition knowledge and eating habits in pregnant women. Methods: With convenient sampling, 189 pregnant women who used community health centers for their ante-natal care were recruited. Data were collected using a self administered questionnaire including items on pregnancy nutrition knowledge (18 items) developed by researcher and items on eating habits (14 items). Cronbach's alpha and exploratory factor analysis were examined to test reliability and construct validity of the scale. Pearson's correlation coefficients were used to identify the relationship between pregnancy nutrition knowledge and eating habits. Results: Cronbach's alpha of 18 items was .80. In factor analysis using principal components, 6 factors explained 65% of the total variance. The level of pregnancy nutrition knowledge was not sufficient but correlations between pregnancy nutrition knowledge and some of eating habits were significant. Specifically, pregnancy nutrition knowledge was positively correlated with good eating habits and negatively with bad eating habits. Conclusion: The pregnancy nutrition knowledge scale developed in this study is acceptable for nutrition education led by nurses. Pregnancy nutrition knowledge and eating habits are considered as major variables for ante-natal nutrition education. In future studies, explorations are needed on dietary intake and physiological indices in pregnant women, comparison of women at risk with those not at risk, and development of nutritional education programs for pregnant women.

• Educational Technology International
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• 제23권1호
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• pp.97-127
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• 2022

With the recent advancement of technology, there has been an increase in professional development activities, including teachers using blogs to share practical knowledge and reflect on teaching and learning. This study was conducted to identify the contents of practical knowledge shared through the K-12 teachers' blogs. To achieve the research objective, 70,571 blog posts were collected from 329 blogs of K-12 teachers in Korean and analyzed using text mining techniques. The results of the study are as follows. First, practical knowledge sharing activities using teacher blogs have increased. Teachers posted a lot of blogs during the semester. Second, primary school teachers share various curriculum activities, reflections on project classes, class management, opinions related to education, and personal. Third, secondary school teachers share summaries and reviews of curriculum, materials related to college entrance exams, various instructional materials, opinions related to education, and personal experiences on their blogs. This study suggested that blogs are widely used as a venue for sharing practical knowledge of teachers, and that blogs can be a useful way to develop professionalism.

• 지식경영연구
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• 제2권1호
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• pp.45-63
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• 2001

The role of knowledge as the key source of potential advantage for organizations and economies has become a hotly debated topic. Some studies found that organizations had their own knowledge management styles. Knowledge Management draws form existing resources that organizations may already have in place. Checking the organization's infrastructures for Knowledge Management is the first step for Knowledge Management. Although the as- is analysis of organizations before knowledge management is important, but there is no study on the readiness for Knowledge Management. This study reports on the development of an instrument designed to measure the readiness of an organization for knowledge Management. Starting with the literature, 4 dimensions - strategy, process, culture/people, and technology - and 18 factors were identified. Then, a questionnaire for measuring readiness was created. Finally, the instrument was pilot tested to prove its reliability and validity. Following the pilot test, the factors all demonstrated acceptable levels of reliability. The result is 19 factors instrument comprising 4 dimensions which provide a useful tool for measuring the readiness for Knowledge Management.

• International Journal of Knowledge Content Development & Technology
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• 제7권2호
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• pp.85-105
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• 2017

Given the variety of approaches to mapping the universe of knowledge that have been presented and discussed in the literature, the purpose of this paper is to systematize their main principles and their applications in the major general modern library classification schemes. We conducted an analysis of the literature on classification and the main classification systems, namely Dewey/Universal Decimal Classification, Cutter's Expansive Classification, Subject Classification of J.D. Brown, Colon Classification, Library of Congress Classification, Bibliographic Classification, Rider's International Classification, Bibliothecal Bibliographic Klassification (BBK), and Broad System of Ordering (BSO). We conclude that the arrangement of the main classes can be done following four principles that are not mutually exclusive: ideological principle, social purpose principle, scientific order, and division by discipline. The paper provides examples and analysis of each system. We also conclude that as knowledge is ever-changing, classifications also change and present a different structure of knowledge depending upon the society and time of their design.

• 한국산업정보학회논문지
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• 제11권5호
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• pp.86-97
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• 2006

오늘날 많은 기업들은 경쟁우위를 확보하기 위한 수단으로 지식경영을 도입하고 있으며, 이에 필요한 지식관리시스템 구축에 많은 투자를 하고 있다. 조직 내에서 지식관리시스템의 효과적인 사용은 조직 구성원들의 지식수준 향상과 업무의 비효율성을 제거시킴으로써 조직의 경쟁력을 증가시킬 수 있다. 본 연구는 조직의 지식관리시스템을 성공적으로 구축하기 위해 파워 프로세스의 관점에서 지식을 제공하는 지식근로자, 특히 기업 경영자의 리더십에 따른 성과분석을 통해 지식관리시스템 구축에 필요한 정보를 제공하고자한다.

• 융합경영연구
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• 제5권4호
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• pp.10-18
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• 2017

Technology and knowledge are emerging as core elements of competitiveness for businesses. SMEs lack technology and knowledge, and are also limited in their ability to absorb external knowledge. The government is supporting SMEs' absorption of external knowledge by utilizing retired scientists and engineers, but related research is insufficient. Thus, this study conducted an empirical analysis on the effects of support by retired scientists and engineers at SMEs. Specifically, the study confirmed the effects of company competitiveness and technology development capacities at each stage of technology commercialization. Results of the study confirmed that in an environment where technology competitiveness of SMEs are emphasized, the support of retired scientists and engineers has some effect on the competitiveness of SMEs and their technology development capacity. Therefore, this study suggests important implications for future policy development and execution of related projects.

• 예술인문사회 융합 멀티미디어 논문지
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• 제6권1호
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• pp.39-48
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• 2016

암묵지는 전이를 통해 증식되며, 가치 또한 증대된다. 암묵지 전이는 조직의 경쟁력 향상을 위한 가장 중요한 역할을 담당하고 있다. 암묵지 전이가 매우 중요함에도 불구하고, 암묵지 전이는 활발히 이루어지지 못하고 있다. 암묵지 전이를 방해하는 장벽이 암묵지 전이를 저해하고 있기 때문이다. 암묵지 전이를 방해하는 장벽은 지식과 지식전문가에 대한 이해부족, 업무 가중 및 미흡한 보상, 신뢰부족과 지식 접착성(Knowledge Stickiness)이다. 암묵지 전이의 장벽을 극복하기 위해서는 암묵지 지식전이를 주도적으로 추진하는 대리인이 필요하다. 지식중개자는 암묵지 전이를 위한 근간이며, 효율적인 지식네트워크의 구축은 암묵지 전이를 위한 핵심성공요소이다. 그러나 지식네트워크 관련된 대부분의 연구는 네트워크의 근접성과 밀도, 중심성 등 기초지표를 활용하는 수준에 머무르고 있다. 암묵지 전이 활성화를 위한 새로운 지식중개인 진단 프레임워크가 필요하다. 따라서 사회연결망분석을 기반으로 조직관점 및 지식근로자관점의 암묵지 전이를 분석하고, 이를 기반으로 BSKT 구축안을 제시하고자 한다.