Information Systems Review (경영정보학연구)

The Korea Society of Management Information Systems (한국경영정보학회)
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An Empirical Study on Managing Knowledge Transfer in Global Software Development

글로벌 소프트웨어 개발에서의 지식이전에 대한 실증적 연구

  • 김경민 (이화여자대학교 경영대학) ;
  • 김샘이 ((주)비엠에스 기획팀) ;
  • Published : 2009.04.30
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Abstract

In a global software development project, knowledge transfer between a corporate headquarter and offshore development sites is considered to be important for effective software development. This article presents empirical research that investigates factors influencing knowledge transfer in global software development. The factors evaluated in this study are: 1) quality of communication infrastructure, 2) quality of partnership and 3) types of governance mechanism. Questionnaires were collected from offshore development sites in Mauritius. While the quality of both the partnership and communication infrastructure were found to be determinants to knowledge transfer, hierarchical governance had a negative impact on knowledge transfer. Although the results are similar to the previous studies done within an organizational boundary, implications of the results are far different due to the geographical distance among offshore locations. Future research is called for to investigate the relationships between governance type and knowledge transfer.

본 연구는 글로벌 소프트웨어 개발에 있어서 본사와 해외 개발 사이트간의 지식이전이 성공적인 소프트웨어 개발에 영향을 미친다고 보고, 지식이전에 영향을 미치는 요인을 분석하였다. 커뮤니케이션 인프라, 파트너쉽, 거버넌스 구조를 독립변수로 보고, 이들 독립변수와 지식이전과의 관계를 실증 분석하였다. 실증 분석은 최근 프랑스 기업들의 해외 개발 거점으로서 발전하고 있는 Mauritius의 기업들에 대한 설문 조사를 토대로 이루어졌다. 본 연구의 결과는 최신 트렌드인 글로벌 소프트웨어 개발을 계획하거나 수행 중인 기업들에게 효과적인 지식 이전을 위한 해결책을 제시해 주고 있는데, 이러한 점이 본 연구의 의의라고 할 수 있다.

Keywords

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