• 제목/요약/키워드: Knowledge management systems

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지식경영과 업무의 통합을 위한 지식경영 성공요인 도출 연구 (Success Factors of Knowledge Management in the Perspective of Knowledge Management Integration into Operations)

  • 서현주
    • 지식경영연구
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    • 제9권2호
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    • pp.147-167
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    • 2008
  • This paper aims to explore the success factors of knowledge management in the perspectives of knowledge management integration into operations and to examine the effect of those factors on the knowledge management performance of individual users and organizations in order to link knowledge management performances to operational performances. I found two factors such as "knowledge management integration into operation processes" and "knowledge management integration into application systems" and their measures by means of literature review and modified Delphi research. Exploratory and confirmatory factor analysis confirmed that those two factors and their measures are statistically valid. Besides, the structural equation modeling analysis showed that the relationship between "knowledge management integration into operation processes" and "individual user's performance on knowledge management" and the relationship between "individual user's performance of knowledge managemen" and "organizational performance of knowledge management" are significant.

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지식경영 유형별 지식경영전략과 지식경영결정요인이 지식활동에 미치는 영향에 관한 연구 (A Study on the Influence of Knowledge Management Strategy and Knowledge Management Decision Factors by Knowledge Management Type on Knowledge Activities)

  • 김명수;송상호
    • 한국콘텐츠학회논문지
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    • 제21권5호
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    • pp.592-606
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    • 2021
  • 본 연구는 기업의 지식경영 유형별 지식경영전략과 지식경영결정요인이 지식활동에 미치는 영향을 살펴보고 각 기업의 상황과 여건이 다르므로 지식경영 유형에 따른 접근이 필요하여 초기형, 조직지식중심형, 정보기술중심형, 결합형으로 구분하여 지식관리시스템과 지식경영을 도입한 81개 기업을 대상으로 SPSS 18.0 프로그램을 이용하여 분석하였고, 그 결과는 초기형은 조직구조의 변화와 정보기술의 적극 수용을 통하여, 조직지식중심형은 개인 지식 극대화할 수 있는 관리시스템(최고경영자지원, 성과보상제도, 교육훈련제도)과 인프라구축 및 정보기술을 이용하며, 정보기술중심형은 조직지식보다는 인프라구축 및 정보기술이용 등 정보기술에 더 의존하여 지식창출과 지식활용하며, 결합형은 조직 전체 확대 위한 교육훈련제도 및 분권화 조직구조로 파악되었으며, 본 연구를 통해 유형별 효과적이고 유의한 전략과 지식경영 결정요인 및 지식활동에 대해서 제시하였다.

지식관리시스템에서 지각된 피드백, 동기, 지식기여 간의 관계에 대한 실증분석 (An Empirical Analysis of the Relationships among Perceived Feedback, Motivation, and Use for Contribution in Knowledge Management Systems)

  • 강희택;오한모
    • 한국경영과학회지
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    • 제37권1호
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    • pp.73-88
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    • 2012
  • This study examines the role of perceived feedback and motivations on the use for contribution in Knowledge Management Systems (KMS). An individual expects responses from others when he or she posts the knowledge or questions of soliciting knowledge in KMS. If an individual posts a message and there are many responses, motivation to use KMS will develop. Prior research has considered feedback a potential factor that would affect an individual's motivation, such as self-efficacy, but there is few prior works that have tested empirically on how feedback can influence an individual's motivations as well as the use for contribution in KMS. Perceived feedback can be categorized into feedback on posted knowledge and feedback on knowledge request postings. The results of the study show that motivations such as organizational reward, knowledge self-efficacy, and enjoyment of helping, except for social reward, are associated with the use for contribution. Our results also show that among perceived feedback, feedback on posted knowledge affects motivation and use for contribution while feedback on knowledge request postings directly influences the use for contribution.

지식 원천 이론과 제도적 이론 관점에서 조직의 지식 수용과 창출에 관한 개념적 연구 (The Conceptual Study of Knowledge Adoption based on Resource and Institutionalization Theory for Organizational Knowledge Creation Applied to Knowledge Management Systems)

  • 선종학;윤중현
    • 경영과정보연구
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    • 제35권2호
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    • pp.119-136
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    • 2016
  • 본 연구는 지식원천 이론과 제도적 이론관점에서 조직의 지식 수용과정과 창출활동을 분석 설명하고자 하였다. 연구목적으로는 첫째, 지식경영과 지식경영활동에 적용되어지고 있는 다수의 이론들의 본질을 선행연구를 중심으로 살펴하고, 둘째, 지식경영에 적용된 이론들의 차이점과 공통점을 분석하여, 효과적인 지식경영을 위한 제언을 제공하는 것이다. 연구결과, 지식경영활동의 자원과 제도를 중심으로 본 지식 수용이론과 조직의 지식창조활동과 관련된 이론들을 중심으로 지식경영 활동의 본질을 확인한 결과, 지식수용 활동은 구성원 개인들이 보유하고 있는 업무관련 지식이나 노하우를 체계적으로 발굴하여 조직 내부의 보편적 차원의 지식으로 공유하고 적극 활용하여 조직 전체의 경쟁력 향상 도모가, 지식창출 활동은 조직 내 개인, 집단, 조직 등 모든 차원에서 지식 창출을 위한 학습, 다차원적 지식이전과 공유를 위한 창조적 문화 활성화과정의 중요성을 이론으로 살펴보았다. 또한, 지식 창출 이론의 비교 분석의 결과, 우리는 보편적으로 받아들여지고 있는 조직의 지식 창출이론에 대하여 몇몇 인자에 기초하여 조직의 지식을 관리하는 데 제안 할 수 있는 가설과 방법을 논의 하였다.

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우리나라 기업의 지식경영 성공전략에 관한 실증적 연구 (An Empirical Study on Local Businesses Strategies of Success in Knowledge Management)

  • 권혁기
    • 경영과정보연구
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    • 제15권
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    • pp.19-35
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    • 2004
  • Top management's will was considered most positive by all of the surveyed local businesses, followed by organizational culture, information technology, evaluation and reward, and organizational structure in order. When influences of educational background on factors of success in knowledge management were analyzed, it was found that such background was affecting organizational structure at the significance level of 0.01 and information technology and top management's will at that of 0.05. Those who were more educated responded that success in knowledge management were dependent more on top management's will. but less on organizational structure. Concerning effects of organizational position on factors of success in knowledge management, it was found that such position was influencing top management's will at the significance level of 0.01 and organizational structure at that of 0.05. Those who were higher in organizational position responded that success in knowledge management were dependent less on top management's will, but more on organizational culture, and evaluation and reward. It as generally agreed among the surveyed businesses that knowledge management is a key strategy for business survival in the 21st century. To utilize knowledge management as their strategy, Korea's businesses should change their recognition of such management, reform their organizational culture, have CEOs of strong conviction and will and firmly establish their own information technology. It is necessary to make recognized the importance of knowledge management and culture knowledge management culture. If a person has a strong conviction or will of achieving goals by using intellectual efforts, creative imagination and necessary information, such information can be regarded as a proper knowledge. In conclusion, knowledge enterprises should strengthen their ability of knowledge use by associating their competition strategies with knowledge management. They also need to positively invest in the capture and new development of knowledge and build up infrastructures for knowledge management.

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지식기반형 전문가시스템을 이용한 CIM 데이타베이스의 통합 (A framework for the intergration of CIM databases using knowledge-based expert systems)

  • 박남규;김기동;박진우
    • 경영과학
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    • 제11권2호
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    • pp.65-77
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    • 1994
  • One of the major issues in the implementation and maintenance of CIM databases is the sharing and exchange of information among the heterogeneous databases. This paper addresses some architectural aspects for integrating the heterogeneous multi-databases using knowledge-based expert systems. we propose a loosely integrated coupling system between databases and knowledge-based expert systems. Especially we suggest the architectural aspects of such a coupling methodology. we also present the structure and knowledge representation scheme for the proposed knowledge-based expert system. A prototype example is included to illustrate the framework and its mechanism for implementation.

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지식순환과정과 지식스키마를 고려한 지식경영시스템 성과 및 수용에 관한 연구 (A Study on the Performance and Acceptance of Knowledge Management System By Considering Knowledge Circulation Process and Knowledge Schema)

  • 이건창;노정란
    • 한국문헌정보학회지
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    • 제36권3호
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    • pp.259-274
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    • 2002
  • Recently, a great deal of corporations have adopted knowledge management system with eagerness to enhance the company competitiveness. However, since the main feature of knowledge management system is not just a simple information system but another entity creating intangible assets tailed "knowledge", we need to develop a new approach to investigating the performance and acceptance of knowledge management systems from a perspective allowing knowledge-sensitive constructs. In this regard, we develop new constructs like knowledge schema and several knowledge circulation-related activities. As a research model, we adopt a famous technology acceptance model or TAM by Davis (1989), and extend it into incorporating knowledge schema. With the statistically valid and usable questionnaire survey data collected from 886 respondents in a big corporation typically using knowledge management system, we induced a robust result empirically, saying that knowledge schema and knowledge circulation activities are valid determinants of performance and acceptance of knowledge management systems.

WEB-BASED CONSTRUCTION KNOWLEDGE MANAGEMENT PORTAL

  • Youjin Jang;Moonseo Park;Hyun-Soo Lee
    • 국제학술발표논문집
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    • The 4th International Conference on Construction Engineering and Project Management Organized by the University of New South Wales
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    • pp.487-492
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    • 2011
  • As a knowledge-based economy is emerging, knowledge management (KM) is being rapidly disseminated in both academic circles and the business world. Accordingly, how to effectively manage knowledge is vital to the survival and advance of a company, particularly in project-based industries such as construction. For these reasons, construction companies have adopted IT-based Knowledge management systems (KMS), which is the technology platform and infrastructure that an organization employs to support knowledge management. However, many construction companies have spent resources on developing a KMS that only focus on codification. Furthermore, small and medium-sized companies have limited resources to afford extensive investments. This research addresses the problems found in the current KMS and develops a web-based construction knowledge management portal (CKMP). To achieve these objectives, a case study is conducted and requirements for implementing KM are identified. Based on the identified requirements, this paper builds CKMP using Expert Index (EI), blog, ontology based knowledge retrieval, and wikiblog. The most important functionality of CKMP is their fundamentals to synchronize and support KM process. In order to validate the CKMP, a pilot test with actual users is conducted, and the usability of the system is compared with the current systems. This study is relevant to both the construction industry and academia, as it provides a means of enhancing the performance of KM.

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BPM 기반의 KMS 통합 구축 방안 및 적용사례: 'H'중공업 영업 및 견적업무 프로세스를 중심으로 (A Methodology of Implementing the Business Process-based Knowledge Management System and its Case Study)

  • 김태철;장길상
    • 한국정보시스템학회지:정보시스템연구
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    • 제18권3호
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    • pp.299-326
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    • 2009
  • R In today's competitive and global business management, Concern of an enterprise is to strengthen the core competency and improve it's internal business process. Therefore, Interest in BPM(Business Process Management) has grown rapidly. BPM is recognized as best solution to meet the needs of organizations that seek the cost down, integration of information, reducing of risk, improvement of productivity. In the past, the company have usually made huge investments in knowledge management systems which are based on repository keeping tacit knowledge. But this paper shows feasibility of implementation of business process-based knowledge management system that could link knowledge with business process. From an academic point of view, Although There could be several ways to build the business process-based KMS. In this paper, when BPM project and KMS project were started at the same time, the way of how to provide workers with task-related knowledge was discussed. As an case study, an estimate process of H company was analyzed and process modelling was carried out and conceptional architecture framework was depicted.

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