• Title/Summary/Keyword: Knowledge management research

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A Study on the Influence of Knowledge Management Activity Affecting Management Performance : Based on the Leading Corporation in Busan (지식경영활동이 경영성과에 미치는 영향에 관한 연구 : 부산시 선도기업을 대상으로)

  • Jeon, Jinhwan
    • Knowledge Management Research
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    • v.11 no.2
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    • pp.37-56
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    • 2010
  • Nowadays many companies expect to apply knowledge management mechanism for the explicit business performance improvement. Because peoples who employees are the understanding of knowledge contribution in the organization should try to achieve goal through the effective knowledge management activities. The purpose of this study is to examine the effect of major factors to support the performance of knowledge management in the company by using structural equation modeling. From the empirical result of this study with 485 leading corporation in Busan, we came to know that the infrastructure of knowledge management has influence on knowledge sharing and creating mechanism related to knowledge management activities. And, the knowledge management activities has positive influence on internal and external customer' satisfaction, and firm's social responsibility.

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A Case Study of OLAP and Data Mining on the Analytical Knowledge Creation in Organizations (OLAP과 데이터마이닝을 이용한 조직내 분석지 생성에 관한 사례연구)

  • Cho, Jae-Hee
    • Knowledge Management Research
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    • v.5 no.1
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    • pp.69-82
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    • 2004
  • Prior research on knowledge management focused more on the experiential knowledge based on individual's experience or knowhow than on the analytical knowledge extracted from corporate data. This study examines the effects of the data warehouse technology, especially OLAP(on line analytical processing) and data mining techniques, on the analytical knowledge creation in organizations, linking analytical knowledge creation to data analysis method through real world case studies.

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An Empirical Analysis Approach to Exploring the Influence of Positive and Negative Emotions on Individual's Knowledge Sharing and Utilization Intentions (긍정감정과 부정감정이 개인의 지식기여 및 활용 의도에 미치는 영향에 관한 실증연구)

  • Jun, Hyun Kyu;Lee, Kun Chang
    • Knowledge Management Research
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    • v.16 no.1
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    • pp.21-54
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    • 2015
  • A bunch of management studies have repeatedly revealed that the extent of knowledge sharing across organization contributes significantly to the firm's sustainable competitiveness. However, in reality, it is a hard fact that we must admit that many individuals working in competitive situations always feel reluctant to share knowledge. Especially, positive and negative emotions play an important role in changing individual' s intentions about knowledge sharing and knowledge utilization as well. Intention about knowledge sharing is usually hindered by in-group rivalries. Also employees feel negative in sharing their knowledge with colleagues when they expect to receive little support and recognition in return after doing that. These considerations point out the importance of individual's knowledge sharing and the role of knowledge management in order to assure competitiveness. Considering these facts, the main purpose of this study is to investigate why people is willing or unwilling to share their knowledge with others and utilize the knowledge in the competitive context where potential rivalry is still expected. In answering these research issues, we analyzed 258 valid questionnaires garnered from online community where a number of people has been actively interacting with registered members to share crucial knowledge about sensitive issues. Results revealed that the proposed research issues are adequately solved with significant statistical results.

The Knowledge Process and Performance of Knowledge Management Systems (지식 프로세스와 지식관리시스템의 성과)

  • Kang, Inwon;Lee, Kun-Chang;Lee, Sangjae
    • Knowledge Management Research
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    • v.9 no.3
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    • pp.43-57
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    • 2008
  • This study examines the impact of knowledge processes (KP) on the performance of knowledge management systems (KMS). It posits that task needs and available functionality of technology existing in an organization could influence the usability of KP and the KMS performance. A firm-level structural model was developed based on data collected from corporate KM users. Survey-based research was carried out to test this model. Following questionnaire development, validation, and pretest with a pilot study, data were collected from 886 knowledge management (KM) users including directors, managers, and workers in a South Korea-based company, Korea Asset Management Corporation (KAMCO), to measure the task needs and available functionality of technology to improve the KMS performance. Results show that the matching between the two factors-technology and task-had a significant influence on the usability of KP and the KMS performance, and a better usability of KP has positive impact on the KMS performance. Implications on KM practices and KMS designs are also discussed.

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IT Usage for Knowledge Conversion in KM Companies (지식경영 기업의 지식전환을 위한 정보기술 활용)

  • Lee, Hyun-Soo;Suh, Yung-Ho;Chae, Young-Il
    • Information Systems Review
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    • v.3 no.2
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    • pp.261-276
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    • 2001
  • The purpose of this research is to review how Korean KM companies are applying information technology to their operations from the four perspectives of knowledge conversion (KC) and to suggest ideas for introducing appropriate knowledge management implementation methodology through the case studies of Korean KM companies that have adopted knowledge management strategy using information technology. This research was conducted focusing on the cases of companies that are carrying out knowledge management by applying information technology and the result shows that Korean KM companies place high value on the application of information technology in introducing knowledge management. However, the use of information technology is not common to all kind of companies in four kinds of knowledge conversion.

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A study on the impacts of informal networks on knowledge diffusion in knowledge management

  • Choi, Ha-Nool;Yang, Keun-Woo
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2008.10a
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    • pp.329-341
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    • 2008
  • Knowledge management has garnered attention due to its role of maintaining competitive advantage. Creating and sharing knowledge is an essential part of managing knowledge. However, the best knowledge is underutilized because employees tend to seek knowledge through their informal networks, not reach out to other sources for obtaining the best knowledge. Prior studies on informal networks pointed out a negative influence of heavy reliance on learning through informal networks but they paid little attention to a structure of informal networks and its impacts on diffusion of knowledge. The aim of our study is to show impacts of informal network on knowledge management by employing a network structure and investigating diffusion of knowledge within it. Our study found out that performance of learning becomes lower in a highly clustered network. Creating random links such as serendipitous learning can improve performance of knowledge management. When employees rely on a knowledge management system, creating random links is not necessary. Costs of adopting knowledge affect performance of knowledge management.

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Enterprise Knowledge Management Using Model Repository : P Company Case (모델 리파지토리를 이용한 기업지식경영 : P사 적용 사례를 중심으로)

  • 정재우;이희석
    • Journal of the Korean Operations Research and Management Science Society
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    • v.16 no.2
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    • pp.33-33
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    • 1991
  • The management of enterprise knowledge has been increasingly important because knowledge emerges as the new basis of competition in postcapitalist society. One of the key issues in knowledge management is to put knowledge into a repository where it can be easily stored, reused, and recreated. This paper proposes a model repository and the corresponding knowledge management framework. The emphases of model repository is on abstraction knowledge in the form of schematic models. Two major benefits are model independence and model integration. A metaschema is constructed according to six conceptual components: separate unit, external link, internal link, separate unite descriptor, link descriptor, and composite descriptor, which can be applied for a variety of models. A prototype system with a case illustrates the practical usefulness of model repository for knowledge management

The Effects of R&D Knowledge Management Activities on R&D Performances (R&D 조직의 지식 경영 활동이 R&D 성과에 미치는 영향)

  • Kim, Byoungsoo;Han, Ingoo
    • Knowledge Management Research
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    • v.13 no.1
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    • pp.25-39
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    • 2012
  • According to knowledge-based view, knowledge is an essential strategic resource for a firm to retain sustainable competitive advantage. As knowledge is created and disseminated throughout the firm, the firm can enhance its capability to respond to new and unusual situations. Thus, a lot of companies actively manage their knowledge and intellectual capital. Especially, knowledge management (KM) activities in R&D organizations play a critical role in enhancing R&D performances such as innovation capability. In this regard, this study develops a theoretical model to examine the effects of R&D KM activities on R&D performance. The research model posits KM participation, knowledge management system (KMS) use, and community of practice (CoP) as the main activities of R&D KM. This study proposes that R&D shared knowledge quality and R&D KM satisfaction play a mediating role between R&D KM activities and its performance. The proposed research model was tested by using survey data collected from 248 employees in an R&D department. PLS (partial least squares) was employed for the analysis of the data. The findings of this study showed that R&D KM activities play a significant role in enhancing R&D performance. The findings revealed that R&D shared knowledge quality is not significantly related to R&D performance, while R&D KM satisfaction significantly influences R&D performance. The theoretical and practical implications of the findings were described.

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Knowledge Management in an Iranian Health organization: Investigation of Critical Success Factors

  • Hojabri, Roozbeh;Eftekhar, Farrokh;Sharifi, Moslem;Hatamian, Alireza
    • The Journal of Industrial Distribution & Business
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    • v.5 no.4
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    • pp.31-42
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    • 2014
  • Purpose - According to the applied studies knowledge, management implementation can improve organizational performance. The main objective of this study is to develop an understanding of critical success factors that enhance the successful implementation of knowledge management. Research design, data, and methodology - This study used Analytical Hierarchy Procedure (AHP), which is a multi-criteria decision making model that works on fuzzy logic. Using this method, researchers can find the proportion of success due to the contribution of the critical success factors (CSFs). Results - The results show that more than 70% of respondents indicate the possibility of success in knowledge management implementation. Further, the results show that top management support has the greatest relationship with the success of knowledge management implementation. This was followed by information technology, performance measurement, and culture, which had a high relation with knowledge management success. Process and activities have a moderate positive relation, while education and training has a low relation with success. Because of an inappropriate p-value, knowledge management strategies show no relation to the success of knowledge management in the Iranian health Industry. Conclusions - This study was conducted because of a critical issue in the Iranian health industry that indicated that a significant portion of the workforce would retire in 5 to 10 years. Most highly experienced and knowledge oriented employees would become eligible for retirement. Therefore, knowledge management is presented as a complete solution in the Iranian health sector.

Optimal Level and Follow-up Management as Success Factors from BACHE Company's Knowledge Management Experiences (눈높이와 후속관리로 성공한 지식경영: BACHE 사례)

  • Yang, Choonhee
    • Knowledge Management Research
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    • v.7 no.1
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    • pp.81-96
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    • 2006
  • The purpose of this study is to survey what strategy BACHE, a bathtub manufacturing company, chooses to implement knowledge management. Generally speaking, the success factors of this case company is follow-up management. The first factor is to use linguistic metaphors for employees to understand difficult knowledge management terms easily. The second one is that CEO tries to set and lead pro-knowledge management corporate culture. The third one is based on the CKO's competence to read business circumstances and apply the theory of knowledge management to the workplace. The fourth one has something to do with a way of knowledge creation, for example, a suggestion system and QC circle. The fifth one depends upon CKO's mission to share knowledge invented from his own company's with the rivals and large companies which order bathtubs so that overall bathtub industry can upgrade knowledge management.

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