• 제목/요약/키워드: Knowledge and Performance

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과업 상호의존성과 정서적 조직몰입이 구성원의 양방향 커뮤니케이션과 지식공유에 미치는 영향 (The Effects of Task Interdependence and Emotional Commitment on Employees' Two-way Communication and Their Knowledge Sharing)

  • 이승림;백승령
    • 한국정보시스템학회지:정보시스템연구
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    • 제29권4호
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    • pp.77-99
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    • 2020
  • Purpose The purpose of this study is to investigate the effect of two-way communication and knowledge sharing on the task performance of employees in the interdependent task structure in organizations. Based on the theories of social interdependence and organizational commitment, this study hypothesized the effects of task interdependency and emotional commitment on two-way communication and knowledge sharing, followed by the effects of these variables on the task performance of employees. Design/methodology/approach Survey results show that task interdependence and emotional commitment have positive effects on the degree of two-way communication and knowledge sharing. Two-way communication also has a positive impact on knowledge sharing, and knowledge sharing also improved the task performance of members. However, the relationship between two-way communication and task performance shows no significant impact. Findings Theoretically, this study is meaningful in that the process of task interdependence in relation to emotional commitment leading to task performance is theorized. In practice, this research suggests it is important to improve employees' two-way communication and knowledge sharing in order to lead to increase task performance in the interdependent task environment.

표준 기본심폐소생술 교육용 비디오를 이용한 실습교육이 간호사의 심폐소생술에 대한 지식, 태도 및 수행능력에 미치는 효과 (The Effect of Basic Life Support Education Using a Standardized Basic Life Support Video Program in Nurses' Cardiopulmonary Resuscitation Knowledge, Attitude and Performance)

  • 박정숙;전현례
    • 한국간호교육학회지
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    • 제16권2호
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    • pp.301-311
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    • 2010
  • Purpose: The study was done to identify variations in Nurses' CPR knowledge, attitude and performance before and after BLS Education. Method: This study was designed to evaluate the differences in Nurses' CPR knowledge, attitude and performance. For the study we selected 167 nurses working in Daegu K University hospital. The study group was given a test before (pre test) and after (post test) BLS education. The BLS education was given by two BLS instructors certified by the American Heart Association, using a DVD and manikin. Result: The results showed a statistically significant difference the nurse's knowledge, belief, emotion and performance but there was no significant difference in their behavior after BLS education. CPR knowledge and performance was higher among emergency room nurses compared to surgical ward nurses. Conclusion: CPR education has shown to have a positive effect on nurses' attitudes towards CPR. It also improved their related knowledge and performance. Therefore, cardiopulmonary education should be given continuously, and different steps of CPR education programs need to be developed in order to fill the knowledge deficiency gap.

요양병원 간호사의 감염관리에 대한 지식, 수행도 및 교육요구 -제주 지역을 중심으로- (Knowledge, Performance, and Educational Needs of Infection Control among Nurses in Long-term Care Hospitals: A Focus on Jeju Province)

  • 조옥희;황경혜;김미나
    • 가정간호학회지
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    • 제28권2호
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    • pp.135-143
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    • 2021
  • Purpose: This study aimed to provide basic data for the development of education programs which improve the nurses' infection control performance by investigating the knowledge, performance, and educational needs of infection control among nurses in long-term care hospitals, and analyzing the relationship between these parameters. Methods: This was a descriptive study. A self-reported questionnaire was provided to 153 nurses in 210 long-term care hospitals on Jeju Island. Their knowledge, performance, and educational needs of infection control, data were analyzed using SAS Window(ver. 9.4), t-test, Wilcoxon rank-sum test, one-way ANOVA, Scheffe test, and Pearson's correlation coefficient. Results: Both knowledge (r=0.16, p=.042) and performance (r=0.52, p<.001) of infection control had positive correlations with the educational needs of the infection control. Conclusion: The higher the knowledge of infection control was, the higher the educational needs of the nurses were. However, knowledge of infection control did not correlate with performance of infection control. Therefore to increase the knowledge and performance of infection control, infection control education programs should suit the educational needs and the actual conditions of long-term care hospitals.

일 개 종합병원 간호사의 통증관리 지식과 통증 관리 수행 (Nurses' Knowledge and Performance of Pain Management at a General hospital)

  • 한지영;박현숙;진미정
    • 기본간호학회지
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    • 제23권1호
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    • pp.6-11
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    • 2016
  • Purpose: This study was done to describe level of knowledge and performance of pain management by nurses in general hospitals. Methods: The study was conducted from August 1 to 28, 2014 with 141 nurses from a general hospital in B city. Data were analyzed using descriptive statistics, t-test, one-way ANOVA, and Pearson correlation coefficient with SPSS 20.0. Results: Average correct response rate for knowledge was 62.7%, indicating poor knowledge of pain management. Mean score for knowledge of pain management was $31.33{\pm}3.24$ out of 50(general knowledge about pain $14.02{\pm}2.18$ out of 20, knowledge on use of analgesics $9.21{\pm}1.97$ out of 20, knowledge on analgesic classification $8.16{\pm}1.00$ out of 10). Mean score for performance of pain management was $3.19{\pm}.44$ out of 4. There was significant difference in knowledge of pain management by age. Performance of pain management differed significantly according to age and type of working unit. No significant relationship was found between knowledge and performance of pain management. Conclusion: These findings show that nurses who have good knowledge do not always have good performance of pain management. Therefore, it is necessary to develop new strategies to promote performance as well as continued pain management education to increase ability of nurses to manage pain.

정부출연연구소의 지식관리 성과 평가항목 및 측정지표 개발 (Development of Evaluation Items and Measurement Indices for Knowledge Management Performance of Government-funded Research Institutes)

  • 정택영;김상훈;박일규;김창규
    • 한국IT서비스학회지
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    • 제10권4호
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    • pp.171-189
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    • 2011
  • KAs information and knowledge are increasingly becoming more important in the knowledge-driven society, knowledge management, as a very important management paradigm, is securing firm position in private and public sectors. Complying with this paradigm, government-funded research institutes in science-technology sector are actively utilizing knowledge management by employing knowledge management system and evaluating its applications' performance. The purpose of this study is to develop evaluation items and measurement indices to rationally measure knowledge management performance of the government-funded research institutes and to verify the feasibility of applying these evaluation items and indices. To achieve this research goal, the evaluation model of knowledge management performance was constructed by reviewing and integrating the existing studies, and subsequently, evaluation areas, evaluation items, measurement indices were derived from this evaluation model. Also, the feasibility analysis on the evaluation items and measurement indices was performed by means of FGI(Focus Group Interview) with the knowledge management experts belonging to Korean government-funded institutions in science-technology sector. The implications of this study are as follows : in theoretical perspective, this study has proposed a criterion frame to evaluate knowledge management performance, and has rationally drawn evaluation items and measurement indices from the criterion frame. And in practical perspective, this study has improved the validity and practicality of the measurement indices, which can lead to more reasonable and easier evaluation of knowledge management performance of the government-funded research institutes.

팀 구성원의 심리적 다양성과 구성원 간 지식네트워크 특성이 팀 성과에 미치는 효과: 학습 분위기의 조절효과를 중심으로 (The Effect of Team Members' Psychological Characteristics and Knowledge Network Characteristics among Team Members on Team Performance)

  • 문윤지;강소라
    • 한국정보시스템학회지:정보시스템연구
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    • 제20권1호
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    • pp.1-20
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    • 2011
  • This study investigated the factors that facilitate knowledge creation of team with the aspect of knowledge management. We considered two characteristics which are team members' psychological characteristics (achievement needs and conflict emotion) and knowledge network characteristics among team members (internal cohesion and external bridging) and verified the relationship between these characteristics and team performance. Furthermore, we examined whether these characteristics have a different effect on team performance according to the mastery climate. This study performed a survey targeting team members in knowledge based firms and 376 final surveys to be used as a sample in this study. The result showed that team members' psychological characteristics and knowledge network characteristics among Team members have an influence on team performance significantly. In addition, the master climate moderated the relationship between team members' psychological characteristics and team performance.

대학 지식경영 성과측정시스템의 진단 사례연구 (Diagnosis of Performance Measurement System of Knowledge Management : A Case of University)

  • 이영찬;이승석
    • 지식경영연구
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    • 제10권1호
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    • pp.71-100
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    • 2009
  • Recently, many of organizations build up their performance measurement system (PMS) to measure their knowledge management performance. However, the system that doesn't well reflect the organization's strategies as well as surroundings could obstruct their performance improvement, instead. Therefore, It is really important to establish the PMS to reflect organization's surroundings and strategies. The purpose of this study is to make a diagnosis of a performance measurement practice of a domestic university's knowledge management. To serve this research purpose, we examine the uptight performance index and PMS from existing references. And we diagnose the specific practices and maturity rates of measuring performances, and the recognition of the performance index at "D" university recently adopting balanced scorecard to performance evaluation through the survey on academic affairs committee members, performance evaluation committee members, and administration members. The method analyzing data from the survey is a gap analysis which includes alignment analysis, congruence analysis, consensus analysis, and confusion analysis. We make a diagnosis of performance measurement practices at "D" university, raise several points of this performance measurement system, and present the improvement plans from these problems.

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ICT 기업의 영업조직에서 지식경영 활동이 경영성과에 미치는 영향 연구 (A Study on the Impact of Knowledge Management Activities on Business Performance in the Sales Organization of ICT Companies)

  • 유옥현;윤선중;서종현
    • 산업경영시스템학회지
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    • 제47권1호
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    • pp.28-40
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    • 2024
  • Maintaining the permanence of a company in the current rapidly changing business environment is not an easy task. Rather, the lifespan of a company can be said to be gradually decreasing. As such, the author of this paper, which describes the current market environment, is the sales organization of a large company. While leading the company, I thought about how to overcome the rapidly changing market and create an organization that continues to grow. As a result, I succeeded in creating an organization that continued to grow over the past two years, and the main activity of this result was the use of sales computer. It was clear that it was an information sharing activity. This can be said to be a result of proving that a series of activities to create and share information is important for the sales organization of ICT companies to actively respond to the rapidly changing market environment. Therefore, this study attempted to examine the relationship between knowledge management and business performance in the sales field of ICT companies, which has not been covered so far. Knowledge management is a four-stage activity from a process perspective, divided into knowledge creation, knowledge storage, knowledge transfer, and knowledge utilization. did. As a result of the study, first, knowledge management activities, such as knowledge creation and knowledge storage, were found to have a significant impact on financial performance. Second, knowledge management activities such as knowledge creation, knowledge storage, knowledge transfer, and knowledge utilization were all found to have an impact on non-financial performance. In the end, this study confirmed that efforts to turn tacit knowledge into knowledge in order to respond to the ever-changing ICT market are ultimately an important factor in growing a company.

기업의 사회적 책임(CSR) 활동이 혁신성과에 미치는 영향: 지식공유와 혁신행동의 직렬이중매개효과 (The Effect of Corporate Social Responsibility(CSR) Activities on Innovation Performance: The Sequential Mediation Effect of Knowledge Sharing and Innovation Behavior)

  • 뤼양;진춘화
    • 아태비즈니스연구
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    • 제14권2호
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    • pp.63-84
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    • 2023
  • Purpose - The purpose of this study is to examine the effect of CSR activities on innovation performance and to identify the mediating role of knowledge sharing and innovation behaviors between CSR activities and innovation performance. In addition, the purpose of this study is to verify the role of sequential mediating effect of knowledge sharing and innovation behavior between CSR activities and innovation performance. Design/methodology/approach - This study collected survey data from 293 organizational members working in Chinese companies. The exploratory factor analysis (EFA), confirmatory factor analysis (CFA), reliability analysis, correlation analysis and process macro were used in order to analyze the data. Findings - First, this study verified that CSR activities had a significant positive effect on knowledge sharing, innovation behavior, and innovation performance. Second, it was found that knowledge sharing had a significant positive effect on innovation behavior and innovation performance. Third, it was verified that innovation behavior had a significant positive effect on innovation performance. Fourth, knowledge sharing and innovation behavior had a sequential mediating effect in the relationship between CSR activities and innovation performance. Research implications or Originality - With the uncertainty of the environment and the intensification of competition among companies, more and more companies begin to pay attention to innovation. Different from existing studies, this study focuses on CSR activities, identifies the role of CSR activities, explores ways to guide innovation performance, and verifies the sequential mediating role of knowledge sharing and innovation behavior. Through this measure, the importance of knowledge sharing and innovative behavior among organizational members is emphasized, solutions to strengthen innovation are explored, and theoretical and practical implications are provided for companies.

Entrepreneurial Orientation and Organizational Performance: The Mediating Role of Knowledge Capabilities

  • Batra, Shruti
    • 아태비즈니스연구
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    • 제6권1호
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    • pp.17-25
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    • 2015
  • In this study, we identified the various mechanisms through which entrepreneurial orientation impacts firm performance. We proposed that entrepreneurial orientation assists organizations in building cultural, structural, human and technical knowledge capabilities, which in turn lead to sustainable competitive advantage. We tested our proposed hypothesis using data collected from 76 managers of small entrepreneurial firms. We found that cultural knowledge capabilities are the strongest mediators of entrepreneurial orientation and firm performance relationship. By bringing in knowledge capabilities in the literature of entrepreneurial orientation, we open new directions for research. Our findings have implications for theory as well as practice.

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